Worst App "Upgrade" Ever! 1/5
I certainly hope People didn't pay this developer much. This has to be the biggest step back in app history! I supposedly have print and digital but the new app is completely locked. On the rare occasion that I can view an issue, it looks like someone scanned the magazine in. No functionality like the old version had. Deleting it off my iPad altogether and I'll read it the old fashioned way -
WORST CUSTOMER SERVICE EVER 1/5
Please consider if you’re going to become a subscriber. I have been one since 2001, and “print and digital” since 2014. Imagine my surprise when I renewed last October only to find when my new subscription started it was for print only. Where was that on my renewal form? Oh, it wasn’t. It was just a RENEWAL FORM. And since I had been doing the same thing for 4 years... why would I quit? But when I contacted Customer Service and then Account Services...I was told “we’re so very sorry but our system won’t allow us to add the digital option to your account, not at that price”. WHAT? It was over $200 so it’s not like it was a buck! And where was that noted on the renewal form, that there were different prices for print vs. print and digital? But for an additional fee, they would be HAPPY to add it on. I said, “no thanks”, and will be deciding with my husband if we just want to cancel outright or let the subscription run out and not renew. Either way, this money-grubbing magazine won’t get another dime out of me. If this is how a customer of over 17 years is treated well...this is obviously not the magazine for me.
And the app leaves a lot to be desired, by the way. A LOT.
Still no bookmarks????? 1/5
Before I cancel my subscription, will there be bookmarks in th near future or not? Thanks.
Leaving emotions aside, can you please tell us what those new features are? Thank you.
What exactly are these new features? When do we get bookmarks?????
Great news about the forthcoming update. How near is the near future? Thanks
This is a magazine app, not a social media one! I don't have the time to always finish an issue in one sitting. There are no bookmarks! I can't even delete issues offline. Don't piss off longtime readers any further and remember you're providing reading material. Bring on the next update with at least bookmarks!!!
Latest app update 1/5
I agree with all the negative comments on latest app update. I have subscribed for at least 3 years to both digital and hard copy. With this update I have had problems every month. The last 2 months I have been unable to "unlock" the new issue. Needs to be fixed now.
Go back to the old version 1/5
Doesn’t save your place
Doesn’t save the issue you were on.....
Put it back please
This app is worthless! 1/5
I buy individual issues. Every time I buy ONE the screen goes white and I get NOTHING! USUALLY I delete and reinstall the app. Now I can’t even get my issue I paid for that way. Why should I have to contact app support to get something I paid for already! Fix your app!!!!
Lousy app. 1/5
Have decided to cancel my subscription. Extremely difficult to access the pages and many times I’ve been unable to download the issue. Not worth it.
Went from bad to worse. 2/5
By sky goddess
This app had bugs before. Now it just super user unfriendly and just plain impossible to use. Frustrating and I guess I’ll just read something else.
The new format is horrible. Downloading the week’s issue is cumbersome, and there doesn’t see to be as many extras as before.
CANCELED MY SUBSCRIPTION TODAY AFTER 7+ YEARS 1/5
Updated 1/26/18 - I’ve been a digital subscriber since day 1. The latest update is so bad and useless that I just CANCELED my subscription! Goodbye People!
LATEST UPDATE IS HORRIBLE!
Updated 11/24/17 - What happened to the bookmark feature?? Blurry pictures, not user-friendly - especially when reading offline, poor all around! But most of all, if I can't read the whole issue in one sitting, (which is never) I'd like to know where I left off! PLEASE ADD BACK BOOKMARK FEATURE
Updated 7/7/17 - What's with the new redesign? The text is too small to read without expanding every page!
What happened to all the interactive content? That was the fun part of the digital version. I don't want a shrunken down copy of the print magazine that's too small to read.
If that's the case, give me back the crossword puzzle that was in the print version that couldn't be in the digital version!
New version is horrible 1/5
The new version of People magazine is horrible. The pages display SLOWLY and many times partially. It shuts down and bounces you back to the issues list for no reason. The response to finger taps is slow at best. The list goes on and on. I wrote to customer support 12/26 and they gave me canned answers to items I didn't complain about. Clearly they are not concerned.
I just deleted the entire app and reloaded. Now I can't even get into the issues. It's stuck in a loop between slowly painting the first page the blanking out and starting over.
After months of bad reviews and extremely low ratings I have to wonder why People and/or Time Inc aren't trying to fix this fiasco.
New Version Has Zero Frills 1/5
Very unhappy with the newest update! All digital aspects have been removed- there is nothing to click on anymore. Seems they took the cheapest and laziest route possible. Now the print is super tiny and their is nothing extra to make the digital version interactive. Every time you reopen the magazine you have to go through the pages and find your page- it doesn't save or bookmark your last read page. Terrible app that gets worse and worse with each new update.
Seriously awful and People doesn't care! 1/5
By Good morning people
There is nothing about this app that works....it's exhausting! Bring back the old format. At least you could read the magazine with it. This version is nothing more than an exercise in frustration...IT DOES NOT WORK!!
Why did you change it! 2/5
What happened to the bookmark feature? So frustrating having to search for article every time I open App. Also, the graphics blend into portions of the print that it’s unreadable, no matter how much the print size is increased. Please fix these bugs.
Terrible update 1/5
I have been a digital subscriber since the app launched and you would think by now this would be better, it has only gotten worse over time. The last issue was the reason I am reviewing because it was truly the worst. There were at least 5 pages that were unreadable because of the graphics that blended into the text. Ridiculous! It is not a very professional publication and does no one look at the content before putting it out? I read some other reviews and agree that the print is too small, the magazine looks like it was scanned from a hard copy, and when you come back to the magazine after closing it you have to find your page. I sent a message to the company and they didn’t understand the problem I was having, so that went nowhere. Whoever thought this new version is better should be fired
The new app ruined the magazine 1/5
They ruined the only digital magazine worth reading cancelling subscription
You can’t even get the pages to turn
I have reinstall each week to download new magazine and the format is horrible
About to cancel 1/5
I have been a subscriber to the magazine since the 90’s and am about to cancel. They have ruined the app. Having to re-find my place each time is so dumb and I can find all of these stories in other ways. So disappointed in you People.
What is going on? 1/5
The previous version of the app was good. Every week I would check for new magazine, download it and read. The latest version stinks. Now each week the new magazine appears in the store with a lock in upper left corner and a message below telling me I can buy for $5.95 I think is the price. Then on Friday I get a message telling me it is ready for download. The benefit of buying a subscription is getting the issue before it hits the newsstands. Unless this ‘bug’ gets fixed soon I won’t be renewing.
Wished I had read the past reviews before purchasing this app. OMG... WHAT A DISAPPOINTMENT.... I ordered a specific issue and was given the current issue. Emailed customer service all the order information they can’t assist. Lousy service.
The worst update 1/5
By DI'S CHOICE
No stars given for this update. In fact if it was available I would give it negative stars. Have enjoyed the previous app for many years but this one...the worst update! Every time I go back after closing the app to continue reading where I left off it always opens up on the newest issue and then I have to wait for all the issues I have downloaded just to get to the one I had left off at. And then to make matters worse it opens that issue to the first page and like other reviewers have noted I then have to scroll to maybe where I left off. Please fix or go back to the old version. Ps wanted to leave no stars but can’t send review without rating. So one star but not really!
People magazine 1/5
Do you read your reviews?! I thought about getting your app but smartly read the reviews first. What a shame you care so little for your loyal fans. Just read your reviews and take them to heart.
I am may be the only one, but I am boycotting People in any form. And I am a person who has continually bought your magazine since the first issue, when it was 35 cents. But I can live without you. Signed, Lili Feldman
Terrible update 1/5
The People app was one of my favorites but the latest updates have left us with a useless app. I’ll go back to reading the paper magazine. One of the most annoying changes is that the app can’t remember what page I’m on anymore. Since I don’t sit down to read the entire magazine in one sitting, this is quite irritating. In previous versions this feature worked great, let’s bring back the older version!
Picture quality is horrible. I only updated because I couldn't download my subscription and wish I hadn't. Loved the old app. Now the colors are waaaay off and pictures distorted. Bring the old one back --- this looks like 2007 not 2017!!!!
Terrible new app! 1/5
App was updated a couple of months ago. Now it is terrible! You used to be able to go straight to your downloaded issues. And now you can’t. You have to keep bringing up all the issues over and over again to find the ones you downloaded. App also constantly forgets where you left off in reading. And it shuts down all the time, making you search yet again for downloaded copies. Absolutely awful!
Blurry and cumbersome - Bring back the old format 1/5
No bookmark to return to previous page, blurry photos and laborious “reader view” make this digital version of a good magazine unreadable. The former format was much better.
Please bring back the previous version! 1/5
How could an update be so inferior to the previous version?Every update gets progressively worse. I used to love the app. Now it is just horrible. If it was possible, I would rate with zero stars. The sad thing is, the last version was so much better. People ruined the enjoyment of reading online with this update. I truly hope they correct this soon.
Worst update ever! 1/5
Minor improvements seem worthless given all of the glitches this app now brings with it! Every week I need to delete the app and reload it before I can download the issue—otherwise the app doesn’t remember me and will only offer a 15-page preview. And I’m not usually one to read the whole magazine in one sitting, but if I go away from it and then reopen it later I have to start at the beginning and scroll across the bottom to find where I left off. The only positive upgrade is being able to turn my iPad to landscape and see both pages side-by-side—no longer cutting photos and headlines in half.
Terrible update 1/5
The People updated app is terrible. It no longer takes you to the page where you left off reading. It takes you back to the beginning, forcing you to swipe through the entire magazine. To make matters worse, the “swipe” function doesn’t work well, sometimes not at all. Trying to read the magazine is an exercise in frustration.
Please fix it!
I hate the update! 1/5
Now, another update and it’s even worse! No way to bookmark your page, and the ‘reader view’ comes up every time you move to the next page. C’mon - are the developers even paying attention to the customers? I think not!
Like the other review, I can't believe that they just shrunk the page for the tablet. The printing is too small. Other than having the convenience to read the magazine on my tablet, the electronic version offers no extras and in fact is a step back from the printed version because it's smaller. The version before this was fine - why did you change it?????
By People lover? Hater?
Seriously? You still have not fixed this app or other Time Warner apps. This app is horrible. I am seriously about to get rid of all Time Warner subscriptions. Awful.
What happened?! 1/5
By Eliza Stut
The older version of the app was so much better than this one. The Developers there sure didn't test this enough or try to preserve the features that were the biggest satisfiers. No bookmarks, slow to load, and when I click to open the issue it opens to the cover story halfway thru the magazine. Nothing is intuitive anymore. That swipe up for reader view message is so irritating and unnecessary. Once you prefer the reader view, it should keep that setting throughout.
Was the update written by new grads who have never used a magazine app before??
Changes Make No Sense 1/5
Update: Now I can swipe to get a readable version but if I don't read the entire magazine before clicking out to check my email or any number of things, it goes back to the cover and I have to remember what page I was on. The interactive version you had originally was 100 times better than any update since. Please fix this!
I thought my vision was getting until I realized People changed the format. I can no longer read the magazine on my iPad without enlarging every piece of text. This used to be my favorite way to read People. Now it's frustrating to no end. I might as well delete the app and just read the print version.
People got it wrong with this update. Takes ages to access subscriptions after downloading. No bookmark. "Reader view"? Can't figure that out. All I get is bumped out to the main site if I swipe up. Considering cancelling my digital subscription.
Worthless Now 1/5
I’ll be cancelling my subscription ASAP because of this new app.
Terrible “upgrade” 1/5
Wish I could give zero stars. This upgrade is awful.
What have they done? 1/5
By Game is cool
I have been using the digital version of People magazine since it came out(and it was free with a print subscription!). I still can’t figure out why they went backwards and took the video and audio links away. I really enjoyed hearing song samples from new albums and trailers for new movies. Now I can’t even open it anymore. I’m trying to download it again and it’s just spinning. If they wouldn’t have added website feed, it would still work. Why am I paying extra for this? It used to be my favorite de-stressor. Now it brings me stress.
App doesn't even open on supported iOS 1/5
Online help says it will download to the newsstand app...it did not. App won't even open despite downloading twice on iOS 8.1.1. Canceling digital subscription immediately!
By Jeffrey Brian
How do you take a glossy great app and make it look like a trashy throwaway magazine from the 1970’s? Well ask People. That’s what they have just done. Absolute garbage.
I agree with the many reviews about how horrible this version. It is simply hard to navigate and it is NOT stable. I feel stuck using this app since I have a subscription. Hope the developers will actively change this for the better.
Awful new app 1/5
This new version of the app is awful. I had no problem with previous version. Now I can’t even get my online edition of People. They should go back to previous version. Awful, awful!
Update... not good! 1/5
New update stinks. Every time i touch the screen a message saying “swipe up for reader view”appears. It no longer remembers the last page I had open. I’m no renewing. So disappointed. The update needs an update!
Horrible update 1/5
By Love textplus
The paper version is available a day or two before the digital, I can no longer access my downloaded issues when I’m on a plane - the main reason I opted to pay EXTRA for digital access - and there is no bookmark. You’re forced to search for where you left off. Wish I could award ZERO stars. Worthless.
Loved it before... 1/5
I hate the updated app and when my subscription is up, I will cancel. Hate that it does not remember where you left off. Just such a mess now. Simple is sometimes best and does not always need changed.
Horrible update 1/5
I am so frustrated with the new update! I have to sign in each and every time to get the new weekly magazine. It is not user friendly.
You messed up with latest update... 1/5
Why mess with something that works. How things have changed since I posted the previous review below. I HATE this latest update. When I get out of an edition and return later sometimes it is where I left off but more often it is the download page. I select, get the cover page and then have to find where I left off. You took away the bookmark feature and the thumbnails are so small I can’t find an image that looks like the page on was on when I got kicked out. Getting the message to swipe up for reader view is annoying. No way to turn it off. On 11/12/17 I sent an email with the complaint about not being able to turn off reader view and was told it was being referred to the appropriate office. No further response. Later I received a customer service survey. No one contacted about my complaints. Please listen and respond to your customers.
Previous review: I have been a People subscriber almost since the first edition and love the digital version. I have my magazine with me everywhere I take my iPad. I really like the bonus pictures and stories, and being able to watch the videos that I don't get in my paper magazine. Great app! I have no complaints.
Worst app 1/5
This app keeps going downhill with each update. Everything looks so blurry now, words and pictures. And the reader view option every time you flip the page is so annoying. I get a headache each time I finish the magazine 👎🏼👎🏼
New format horrible 1/5
I hate the new format. It does not save your place in the magazine if you leave the app and come back- I’m just going to read it on texture from now on and won’t renew. It’s a waste of my time in the new format. Very disappointing.
Horrible App 1/5
By Moester OC
It’s nearly impossible to read this magazine with this app. Not an improvement at all. I’d rather go back to hard copy
I’ve been a subscriber for years, but every time there’s a new issue, it tells me to subscribe. So frustrating!