Awful app 1/5
Always freezes. Each time end up having to go to website to place order.
Can’t even order on the app because it keeps freezing up. 1/5
After three times I give up and go back to dependable Dominoes. I would rather eat my shoe than order from that nasty Bigot Papa John.
Needs improvements 1/5
Broken. It makes you select a location and never moves past that page for me. Only way for me to order is through the website on a laptop.
The last update has made the app completely unusable. It will freeze when you select a location and won’t let you order. I would just order on pizzahut.com, but their mobile site isn’t working right either, blocking you from entering your email, but not letting you place the order without it. Switching to desktop mode on my phone doesn’t help, so aside from going to an actual computer (or calling the restaurant like a caveman) there is absolutely no way to order a pizza.
Does not work 1/5
Your app does not work! I can never get past selecting the location I want for carry out. I’ve deleted the app and ordered from Papa Johns instead.
I don’t understand why this app has to be as bad as it is, online is taking over everything and you continue to let something be this buggy, I can’t even order..! Keep up the good work!
Could not access the order to send or actually put my email info - the keyboard would disappear and not allow the process to continue. In both cases I wasted 30 mins, the app worked before but now some genius went and messed up dinner plans like this. Way to go -.-
New or always better 4/5
By DONNA LIND
The new website for rewards is very confusing. Ended up going back to app.
Very bad app 1/5
New version locks up after entering your address. At one time my phone and my iPad were locked up. After entering delivery address- Circle of Death appears and locks up my mobile device trying to verify delivery address. Think I will stick with Dominos. Their app works.
Never works! 1/5
This app used to work and was much easier than calling the store but now- TOTAL WASTE OF TIME!! No matter what info you add it just spins like it’s saving but nothing else happens. I’ve finally had enough and decided to go to Dominos. At least their ordering apps and phone line services work properly. This app need a total overhaul. Just horrible. How disappointing.
Fix the bugs 2/5
The pizza is always great but the app is annoying I can't get past the point of finding my local Pizza Hut
It doesn't work. 1/5
With the last update it just hangs up and won't work. The saved addresses on my IOS device are different than my Android device.. Same account. Why can't they automatically link my saved addresses with the proper store? Every time it's the same thing.
Frustrating and buggy!
By Noble fiancé
This App is Terrible I can’t even get to the process of ordering food because it moves slow, it never even loads and it continues to crash and exit out of the app by itself.
App not very good 3/5
Not very descriptive.
please fix 1/5
hate their app. just want to buy pizza, why do you need all my info?
Lots of lag, got to check out and items I didn’t select were on order due to app delays
Can't get past location 2/5
By 1951 Chevy
I have used this app many times and it doesn't remember my favorite store and now this time I can't get past the location to order please fix!!!!
App won’t save pickup selection, keeps freezing up. 1/5
I’ve used the app a few times prior to today and had no problems whatsoever. While trying to order tonight, I was unable to set the location for my pickup. If I tap the scroll over menu bar and click reorder, the app freezes to the point where I have to close it. Very annoying and pointless to have the app when I have to use Safari if placing a mobile order.
What happened? 1/5
This used to work perfectly fine on my phone but ever since the new update it just stays stuck at the loading address screen or it progresses one window ahead and doesn’t go anywhere after hitting the “order now” button. This was a good app for me until now so I hope they fix it soon.
Won’t let me save my address. Very lagging. Difficult to navigate.
Right on time 5/5
I have used this app for years and it really helps ! I just earned points for a free pizza ! Just amazing just for using the app!
Lot’s of failure 2/5
This app was updated today, 12/10/17, still doesn’t operate correctly. Can’t choose a location, app locks up essentially. This has been a problem for some time. I even tried app support and all I got was the website. Yes I could possibly have ordered, maybe, but was unable to report app issues. Guess maybe they really don’t want our app orders!!!!!
It’s game time 5/5
Time to order the pizza.... GO Cowboys!!
Have to catch it on a good day, apparently 2/5
Frequently, the buttons in the app simply will not work, so I end up having to order via the website in a browser. What's the point of this app?
I reached my points and they said I couldn’t use them at my store... like excuse me why not so I try another location and they said they aren’t allowed to deliver to my house! Really what’s the point of using this app and buying to receive points when you can’t use them!!! If I can give this app no stars I would.
Hey I love the app
Great app 5/5
By Pewdiepie fish hater
Is a pretty good app
Nope, just call. 2/5
Some online offers are not compatible with others, so you have to place separate orders. And not all menu items are available in the app, so you have to end up calling anyway. When I showed up to pick up my orders (2 online, 1 call in) the workers were confused, and I can't blame them. This is a poor app for not only costumers but Pizza Hut employees as well.
Fix you App 1/5
App freezes when selecting a location. Needs updating. Been a month now!
Used to be a great app, now completely non-functional 1/5
I used to use this app all the time. Loved it! BUT Pizza Hut has LOST my business because it hasn’t worked for a month!!! Will not allow you to select a Pizza Hut location so no ordering for pick up. Will not allow you to enter an address so no order for delivery. So Pizza Hut, no sales.
What’s the point??? 1/5
This app has ALWAYS been a little buggy, but now it’s non-functional. I open the app and tap on “Delivery”. It takes me to the store location information. I then tap on “Order Now” and the app just hangs. Tap on the back button and try again, same thing. Tap on “Pick Up” and the exact same thing happens. If I tap on “Reorder”, I get the never ending “wait for it” circle. It never ceases to amaze me when a company as large as Pizza Hut is completely oblivious to the ineptitude of their app design team...
Don’t Bother 1/5
App used to work great but now will not even allow you to select the location to order from. Their competitors app allowed me order so they won.
Credit Card 3/5
Was frustrated trying to pay with
a credit card, and finally I had to
pay with cash.
Weird Bug where I can’t order from address 1/5
App just takes me in loops and won’t ever load an order screen. It’s an old bug too which I would have assumed they would have fixed by now
Works fine. No issues.
Used to work but no longer 1/5
I used this app often but lately it has stopped working. Have to order via the browser. Please fix.
Doesn’t Work Anymore 1/5
I just tried to use the app and it doesn’t work. All my info is gone. This used to be a good app.
Can’t reorder using iPhone 1/5
Since March Every time that I try to use on my iPhone using reorder just never open the site, it just keep on waiting part and does not go anywhere
App stalls 1/5
I cannot get past anything having to do with my delivery address. It does save my preferred address but when I select it to request a delivery order, it asks me to confirm the location delivery will come from, but then the app does nothing.
I try entering my address as a new one but then it gets stalled on “verifying address” and then does nothing.
I’ve tried deleting app and reinstalling, to no avail. I prefer Pizza Hut pizza, but gotta be honest, Dominos app works just fine.
By Jason Veith
I have no problems with Pizza Hut Pizza. But, their app doesn’t do well. Build a new app is all they need.
Disappointed Pizza Hut Lover 1/5
We order Pizza Hut about once a week but the app hasn’t worked for months. First it dropped my saved addresses and for weeks wouldn’t let me add an address at all. Now I am able at add an address but not place an order. It is completely useless.
Buggy and unreliable 2/5
The app works less often than it fails. It frequently gets stuck on verifying my address, I can never get it to successfully order delivery using a saved address. This app worked fine over the summer, now it is buggy and frustrating
Worst App Ever 1/5
By Herman Poone
Doesn’t work. Can’t even select my local pickup store in the app. Useless.
My app won’t actually let me go any further than entering my address for the delivery option. After that, it pulls up my local store but won’t actually let me order (I click on the “Order now” option and nothing happens. :-/
It works once. The next time I go to use it I have to delete it from my phone and reload it. And it’s never fast!
Not functional since last update 1/5
By 2011 Sil.
This app worked fine for me until the last update. Now it is unusable. It gets stuck in a verifying addresses loop. Please fix.
Love the pizza but since you closed the location by my house I can't get delivery anymore. Finally craved it enough to order carryout and the app simply does not work. Can't see the menu, can't pick a store, can't do anything. Remind me, what actually is the point of an app that can't perform any of its intended functions?
Needs out of oven alert. 3/5
Good useful app, if I could improve it I’d have the app alert me when Pizza is out of the oven.
Locks up on location selection 1/5
By Project DT88
I would like to order a pizza, it asks me to choose a location, I choose one, and the app freezes
Easy peasy 5/5
By Nikky Nina
Love that convenient app