The best pizza in the world 5/5
Great service, easy and convenient to order online
Horrible app 1/5
I mean. It kinda works. But it's confusing as hell. I hate using it.
Great App! 5/5
Very convenient to order for Delivery!
Everything is very simple to use! Really love this app and the way it's laid out.
Getting started! 4/5
By Cousin Juno
I've had this app for a while but it seem to be not working so I basically ignored it. Afterwhile I decided to delete it and then bring it back and it has worked great since then. Indeed it is very convenient and gives me a chance to take my time and explore the menu before ordering. Great service!
Terrible usability 1/5
Wow! Pizza Hut used to have the best user friendly app. I don't know what happens. Cluttered, to the point that it's hard not to add things to the cart by accident. Probably worst app on my phone. If 0 stars were possible I'd give it 0.
Zero stars! 1/5
Cannot enter favorites cause you cannot select them, they're blank. Can't enter email address. App is useless. Was it written in crayons, Pizza Hut. Wow.
Love it so far 4/5
Not enough room in the instruction section for the driver; but other than that, great so far.
I love love love that you have a rewards program!
Not good at all 1/5
This app is super hard to work and get around. I thought it would be a quick way to order pizza but I gave up and just ordered it on the online version on my phone.
Worse app. 1/5
By Come_on Fit_it
I tied to place an order and got to the end of the ordering part and even though I was signed in they wanted my info. The app would not let me put in an email address so I could finish the order. Their loss I want somewhere else.
Couldn't find my house 1/5
I wanted to order a delivery and it could not find my address. Worthless!
Good app though froze quite a bit 3/5
By John Pitbull Raider
Other then that amazing app has all the options as well as selections needed for quick pizza ordering for a family or a gathering of friends
The app is easy to use except I had to enter my information several times when trying to register. And then again when checking out when I thought I had already entered!
Pretty darned intuitive 4/5
By n d music
Pretty easy app that is pretty intuitive. Thank you cuz love me some pizza hut
It's Pizza Hut 5/5
What's not to love?!
Needs Fixed! 2/5
By Ronson R.
Last 3 time I have ordered from the app. The restaurant has called me and told me that my card has been declined. I give the the same card over the phone and the card goes through.
Great pizza 5/5
Great price and pizza
Poor update 1/5
You just forced me to update. All my saved info is gone. When I try to enter an address the app says "verifying address" then nothing happens. No error. No info saved. Nada. Guess I'm ordering from someone else
Have an account 4/5
I had to basically sign up and enter in all my demographic info. Otherwise it was a pretty easy app to use.
Pizza Hut 5/5
Oh yes all good!!
Won't let me log in 1/5
It refuses to let me log in, whereas Papa John's let's meet log in with touch ID. Guess they're getting my business.
Favorite Spot For Pizza 5/5
So far, Pizza Hut has been my go-to for Pizza ever since I was a kid! This app is the easiest app to use and I love pizza so win-win!!! Keep doing great things, Pizza Hut!
Location search is broken 1/5
I have location services turned off. So I go to search for a location using city, state, and zip code. I then get an error telling me that location services are disabled and to search for a location by city, state, and zip code. Where is the logic in that? It looks like an intern wrote this app. Its someone writing crappy code and not checking to make sure it actually works. I'll go back to dominos.
Love Da Hut 5/5
Best app ever and precise with time
Won't let me select a location 1/5
It keeps saying it's unable to meet my request when I try to find a location. I have ordered the same way many times and had this same problem twice before. Very frustrating.
Bad service 1/5
By their delivery is bad
This was a terrible app..do not recommend
Delivery person 4/5
Please note that last time I ordered, the delivery person was so mean as I didn't tip him. I am worried to order again, in case the same person is delivering. Then he might mess up with my food
Good app 3/5
By Sweetest kiss
Would love the tracker like with dominos app.
Great timing 5/5
Was easy to order online thanks
Fast food 5/5
Easy to use. Lots of choices.
Needs to faster
Honestly they made it easy to make a delicious selection. Though I wish they kept certain items in stock, they had other options to fill an appetite! My family and I will continue to use this app when craving awesome pizza at a reasonable price!!
Information hog 1/5
By Noway abc
Not a good app. I locks up and searching for your hut takes forever. If you register it takes too much personal information.
There has got to be an easier way to get discounts.
Waste of time, couldn't connect to store. 1/5
Can't connect to the local store. I still have to call directly. Waste of time.
Quick and easy. 5/5
The app was intuitive and very easy to use. Very fast response time. Was less then 5 minutes to sign up, order, and check out.
Used to be really solid 2/5
Reorder stopped working properly so many versions ago I stopped trying it.
I order from the same restaurant once a week. Why cant I set that as a default? Instead I have to go through the selection screen, and now it appears I cant even enter zip to manually select. I guess I will have to turn on location services.
When I select a common recipe (supreme, pepperoni lovers, etc) I still have to go through topping selection screen even if i want standard.
There are other annoyances but I cant recall them. Only reason it didn't get 1 star is because it eventually works.
Tip to developers, go get the dominos app and take some usability lessons.
This app is horrible in comparison!!! 1/5
I absolutely HATE ordering pizza on the phone so these ordering apps (Dominos, Papa Johns...etc) have really helped my introverted self. But this app takes the cake as worst one of them all. Once an order is placed there's no way to tell if it's even been received or to track it, thus making me have to call and wait 10 minutes to talk to someone just to find out if they have gotten my order. Secondly it's so hard and confusing to work. It took me 8 minutes just to figure out how to go back and add ranch to my wings, that's absolutely ridiculous. From now on I will stick with the lovely, user friendly Dominos app until this one has an update (or 3) and makes it less confusing and easier to use. Also on a side note. I signed up for the rewards program but that app doesn't tell me anything about what it's for or what I can apply my 106 points to.
Can't use it I get stuck at location and it never works whether I type in the city the zip or whatever. Fix this useless app!!!
Waste of my time. I can go to the store place my order and wait for the pizza quicker than using this app. Has a button for menu and instead I get a pizza game. Trash this app and start over.
Horrible Service! 1/5
Will not use again
Terrible app doesn't register the orders right 1/5
By b b504
You make an order and the calculator puts two to five pizzas on the tab Also bad app I suggest calling them
Carry out location search not working 1/5
By jhawk girl
Too bad this app isn't working when ordering carryout and can't get past the map screen after putting in zip code; also tried city/state and even trying to pick place on map---I never allowed app to use my location and it worked in the past. Will use pizza app from competitor going forward
By L. Nina
Great pizza! Great service all around!
UI and features 2/5
The UI isn't intuitive. As I punched in numbers for my card the numbers on the number pad disappeared. Pictures were fuzzy when clicked on with the tops of the menu cut off. I was disappointed Apple Pay was not accepted. It worked so two stars instead of one.
Love it ! 5/5
Always good and the online app is very helpful !
The app is grate and easy to use
The pizza dough has not been like it has in the past. It's not airy and crispy like the past, it seems heavy and undercooked. The toppings are less and not evenly placed. No care anymore. Maybe too many options and now the thing that your company is famous for is losing its way.
Need a better tracker 4/5
By Frog fan1
It needs to be easier to find the tracker, in case you close the app and then want to track your order.
Otherwise, no complaints!
New version- blad 3/5
Nothing terrible, but basic functionality issues. Unable to search for locations manually with location services turned off. Zip search didn't work, city/state didn't work. This worked in previous version. Had to turn on location services to place order. Inside the app the feedback button after you complete an order didn't work. Nice QC testing guys.
Always been great definitely one of my top five pizza stores
Added charge without explanation 3/5
I ordered a summer deal, one pizza being only cheese and the other being a bacon and jalapeño nothing extra and was still charged $2 for some reason. I clicked the info button and nothing in there explained why I was charged extra.