Great service 5/5
I used this app for the first time and it made ordering pizza SO MUCH easier - and I was able to track my order and get live updates so I knew the ETA on my pizza, which came hot and fresh 🍕🍕🍕
Stopped working 1/5
The app won’t let you order or choose a store. Just stopped working no updates in months.
By ADD Blessings
Would you please hire someone that will actually TEST the app to see if it works prior to submitting it to the App Store? I keep trying it for years now, but it just gets worse.
Useless app! 1/5
This is the most useless app I have ever tried to use. Can’t get past selecting my store. Got an email today saying my rewards points are going to expire in 25 days if I don’t use the app. Well Pizza Hut, you can have them! Thanks for nothing.
This app makes me only order dominos 1/5
By Zach Salmon
It’s that bad, I don’t even have a dominos nearby.
It's pizza time 5/5
It's pizza time It's pizza time It's pizza time It's pizza time It's pizza time It's pizza time It's pizza time It's pizza time
By 18 Van Buren Carteret NJ
DELIVER TO CARTERET I HATE DOMINOES
I haven’t been able to complete an order in the last year. 1/5
Can’t get past selecting location for carry out. App freezes up. I’ve stopped going to Pizza Hut until just today. Finally called store to place order. Would use app often, if it worked. Used to be very handy. Not now...
Phone App Does not work 1/5
Nothing loads on the phone application. After trying several times the app doesn’t work. I tried entering an address for delivery as well as select a location for carryout. After 10+ minutes of waiting, neither option loaded... I’ll take my business elsewhere until this is resolved.
Pizza Hut has made such an amazing change in their Pizza It is now the best i have ever eaten Nd at great prices
Music stops playing. 4/5
When listening to music on my phone it stops playing when opening the app. Otherwise the app is fine.
Not working 2/5
This app hasn’t not work since the last update and It used to work very good before
So easy! 5/5
So easy to use and super sleek!
Worst app ever? 1/5
If the goal is to ensure I never order a pizza from Pizza Hut again, then great! Literally can’t do anything - verify an address, add an address, add a pizza, etc. For shame, Pizza Hut. For shame.
Why is it like this 1/5
Never lets me log on everrrrr
Please fix 1/5
The app has never worked for delivery
App Not working 1/5
I used to use this app a lot. For quite some time now the app has been unusable.
When I try to create an order, the app asks for my address. I enter my address and the app locates my nearest Pizza Hut. I press the big red “Order Now” button...and the app just...does nothing. I can hit the back button and try again so the app isn’t completely locked up, but it’s like the “Order Now” button just does nothing.
Cannot select location 1/5
The app will not let me select a location to order from. This is only a recent issue.
Never works right 1/5
The app is super frustrating. It will show a special but then full price in the cart.
I had to close the app 4 times before I could proceed with my order. It took nearly 35 minutes and if I new it would of taken that long I wouldn’t have done this. After I filled out all the credit card info and email they are about to spam a message popped up saying that this store is closed. LOTS OF BS WITH THIS APP AND BUGS. dominos is way better.
F Pizza Hut 1/5
Never delivered my ordered. Was told someone would contact me regarding it. No one did. Tried multiple times to reach someone about it.
Glitchy 😔 3/5
I loveeed the pizzas but online ordering from the app is confusing, the online orders weren’t getting through because all the places were ‘offline’ delivery or carry out and you have to call the place to order. I thought this app was for avoiding phone calls and get straight to the point, hope you guys fix this, thank you!
Poor app 1/5
I spent 30 minutes trying to line up an order, so I can start utilizing the point/rewards system. Waist of time. I'll save the calories I guess..
By it's me.....Jes
No order?! 1/5
By Muddy puppy46580
So I spent 10 minutes putting an order together. Tried to use the visa checkout feature and my order is gone because of a “problem”. Don’t get the free dessert or special pricing on pizza since I have to call it in. Nice bait and switch Pizza Hut!
User UNfriendly 1/5
I have tried to use the Pizza Hut App several times in the past and have found it to be extremely user unfriendly! It was so aggravating that I ordered pizza from other restaurants instead. Pizza Hut, you have got to fix the problems. It will not allow me to order for carry out or delivery. It also told me that the restaurant does not offer dine in which I know for a fact is untrue. I love the pizza, but hate trying to order. I would like to earn free rewards, but am unable to get the app to work.
Sucky app 2/5
App never works, constantly times out & extreme lag time.
I love it 5/5
Me encanta solo q aveces me dan la orden equivocada
Always freezes on my I phones 1/5
Horrible App Experience 1/5
By Daddy of u
User experience is a nightmare. Just when I thought I had my order figured out...connectivity issues. Get it together, Pizza Hut. The other guys have you beat.
App stinks 1/5
Modify your app so that I can look over my local store’s full menu without having to either login or call. It’s a MAJOR pain in the butt. Serious, for a carryout on an advance order I have to call to find out what you offer? Really? Menu in app, it’s really simple.
App never works 1/5
By KT from Detroit
It always freezes when adding my address for delivery so I end up having to go online instead. Still love the pizza though! :)
So Far So Good 4/5
Just downloaded the app and haven’t made an order yet but app is relatively easy to navigate so far.
Can’t order either carry out or delivery. Crashes both ways. They need to fix the bugs or this is useless.
Stopped working 1/5
It no longer lets me order for delivery. It doesn’t go beyond the ‘order now’ button.
FIX THE APP! 1/5
When I try to order I just keep having to hit the “order now” button which doesn’t work. So then I just order Dominoes. So frustrating!
Needs a back button 4/5
A bit difficult to navigate - no back buttons when you click into a menu item.
Was good, now useless 1/5
It not only forgot my information, it freezes when adding my address. Not sure how to get to the menu the only place it will go is choosing what store you want and provide the phone #. I can get that and more on google without the aggravation,
Doesn't work 1/5
Once I select the location to order my pizza from, the app freezes. My store is good about honoring the online deals, buuuut what gives??
No longer working 1/5
I’ve used this app many times and it’s been great. At some point since I got my iPhone 8 the app has stopped working completely. I can no longer even select the store, so the rest is unusable if you can’t get past that. Please update the app!
Cannot Checkout 1/5
The email field is greyed out and will not pull-up keyboard. I cannot place order because app keeps saying invalid email. Well duh. App won’t let me add it.
Had to call in order and be charged more because my order is no longer an “online” order.
Please update. You are a monster business that has been around decades. I think you can afford to have the geek squad get the app working in optimal functionality.
Location near me removed 1/5
I live in the 98107 zip code of Seattle, and there used to be a Pizza Hut just 10 minutes from my apartment. That location has been repurposed by another company, and now the nearest Pizza Hut is 30 minutes away. This is ridiculous for such a densely populated area to not have access to Pizza Hut. I have started eating dominos instead, but not only out of spite, but also due to the commute required to get somewhere else. Check the map Pizza Hut, you’ll see the hole.
Broken App 1/5
This app is incredibly broken. I can restart, reinstall, but the outcome remains the same. I select delivery or carry-out, I select my preferred Pizza Hut Location, and I am immediately redirected to the home screen where I must select...delivery or carry-out. This loop is maddening. I want your pizza. Oh god, how I long for that gooey stuffed crust. Alas, I may never dream that dream again. Fix your app. Domino’s is disgusting, but at least I can order one of their pizzas. This is a problem. Make it a priority. Fix. Your. App.
Not user friendly 1/5
Could not find a future order button. Called the store and Eric was not helpful. “I can’t change this.”
Also could not navigate to “continue” after inputting address. Needs fixed.
Here I come Papa Johns.
App is very glitchy and hard to order at times, especially on specials
Super convenient 5/5
By candles best
It is without a doubt the best location for our family. We just love PH it’s the best pizza in town!!!!
Allow more than 1 gift card please 3/5
Most everything about the app is great. However, the fact that you are only able to enter one gift card online loses Stars. With $10 gift cards it takes 2 or 3 to pay for my full order.
By Arnette m
Love pizza from here
App not syncd to store inventory 1/5
If you order a product your store does not have on hand the delivery will still arrive. You will be charged for that product even though you will not receive it. Nothing delivery person can do. You call store and they can not refund. Instead they will give you a credit, but it has to be used at that store and it has to be used in 30 days. Not very impressed.