Revised. Please update this app regularly! 1/5
This app hardly works at all on my iPad mini 2. However it worked fine on my iPhone 6s Plus and also my iPhone X. Now it won’t open. It stays a white screen although sometimes It just crashes on my iPad. Also the maps don’t have any trails marked on any of the major trail systems that I’ve ridden and used this app on. And when you turn the devise to landscape mode all of the function buttons disappear. How about 3D topo visual option as well so while driving the trails you know what type of terrain your on and what’s around you. Also realize if your using a device that is not connected to the network full time that you cannot use the new group ride feature. Useless app. Why is there NO support at all for this app. The riding year is upon us. Fix the app so it runs on the current iOS version devices. Fix landscape mode. If not. Just remove it from the App Store. It’s taking up space for apps that actually function. Now to find one that works. Or move on to a full fledged off road gps device. Not Ride Command!!!!
Just a blank white screen. Never opens. Tried restarting app and phone with no luck. While the “old” Polaris “Ride” app was lacking, at least it opened and you could find a trail.
maps not displaying, can’t get support 1/5
maps not displaying, can’t get support at all. Nothing left to do at this point. Working on all my friends phones though!!! Grr!!!
It installs but I cant get maps to display. Satellite map shows up but it is so useless not sure what the point of that is. I cannot see routes or trails or anything. So disappointed this isn’t working because it works great on all of my friends phones!!! I managed to get to a Polaris support page but it is not allowing me to fill out anything else at all, so disappointing!!! I tried updating iOS and reinstalling the app to no avail.
Major Trails Missing 3/5
By Watersports nut
I love this app except for one major flaw - many major trail sections are simply not showing on the map. I am specifically referring to the U.P. of Michigan. The trails west and south of Grand Marais towards Munising show dead ends that are inaccurate, the trails south and west of Munising show dead ends that don't connect properly and many of the trails around Marquette show dead ends that aren't accurate. These are MAJOR trails that are missing - like much of the major east/west Trail 8 corridor. I don't understand why some of the most obscure trails show on these maps but some of the most major trails do not. Makes it very difficult to rely on this tool to navigate whereas if the trails were fixed it would be simply awesome.
5.2.x on iOS 11.2.2. The basics of a great App are included and has some very nice features. When the App is running the user interface is not really intuitive but at least it’s not complicated. The major issue is stability. During a ride the App can just quit. If you happen to notice then the App can be restarted and recording starts again. If your eyes are on the trail and you don’t notice then the App simply draws a straight line from last recorded position to the position when the App restarts. This could be most or all of the ride!! This is an old issue. The software must be more stable on the in dash device. I’m thinking that Polaris is not supporting mobile devices very well by choice so more people will purchase the expensive in dash device!!!
Good idea, but...(MC) 3/5
By Eric the Host
This app is suggested (advertised) in the owners manual for my ‘18 Springfield Darkhorse, but only has modes designed for snow and sand. Update for on-road use?
Worked great before update 5/5
I should have listened to my gut and not updated the app. Now it won’t open.
Update: developer helped to resolve the problem now the app works great again! Thanks so much.
Dead app 1/5
No longer works on my IPad, or IPhone at all. Uninstalled and reinstalled, work again. Thanks tech support...
iPhone 6 works again 5/5
I just deleted my old Ride Command, reinstalled and it’s working great again so back to 5 stars. Ignore the rest of this review. Thanks Polaris, great app!!!
I loved Riders as it looked just like the sled gps in landscape mode. Ride Command was great on my 6 and since updating it shows the splash screen and freezes. 128GB iPhone 6Plus with more then half the memory open. Always update to the latest IOS immediately. Even though it quit for now, I will still give it a 4 because it was great when it worked. And Polaris gets extra credit, you can’t complain too much when it’s a gift.
Doesn’t open 1/5
The app does not open. I only get a white screen. Crashes if it does open. Luckily I have the older Polaris app.
Latest update 1/5
The app won’t open on my iPhone 6s. Just a white screen. Worked prior to it just fine.
Good start - gone bad 1/5
By Copper Genius
Looks pretty good so far. One thing I would like to see in the weather section is wind speed, when I ride in the sand, that's very important. Update: app doesn’t even work anymore. I was out riding last weekend and in the middle of my ride the app crashed and it no longer runs. I tried uninstalling when I had internet again and reinstalled but it still opens and crashes right away. Reminds me of when apple has blocked other apps in the past. I hope you guys can get it fixed. Reminds me of my clutch in my turbo RZR, doesn’t work anymore. Lol. Typical of Polaris I guess.
App wont work 2/5
App isn’t working on my 7 plus ever since update it just crashes constantly. Can you guys do something to fix it.?
Worked great until 3/5
Worked great until I downloaded a offline map. Now it crashes all the time or just shows a white screen. Friend had the same issue
Problems loading app 2/5
As soon as I open the new app it goes to a white screen. The old app however, still works fine
App is now broke since last update. 1/5
By need snow!
Used to run this app. Last update broke the app. Running on a iPhone 7 with 11.2.1 of iOS
Doesn’t load on new iOS. 1/5
Loved the app. Used to work great. I guess it’s time to move on. The app doesn’t load anymore. Completely useless now.
It works but needs some fixing. 3/5
By Chase I.
I used it just last weekend and it worked fine. I do understand this is a fairly new app and the developers are working hard on this app but the trials it said on the app didn’t exist or they were in the wrong spot some of the time. The app would be better if there was a way to put in a waypoint and have directions to it without having to guess all the time. That would be cool.
Very useful app 4/5
I really like this app and find it very handy. It tracks rides well and accurately. I also like the landscape mode that allows you to see where you are as well as your direction and speed. You can also see the trails and see your previous path while you ride, which is extremely useful.
Things to improve:
-Adding "recenter" button to landscape mode
-Add "maximum speed" statistic to ride details
-Satellite map view is laggy
Version 5.2.6 does not load (on IPhone X) 2/5
By Geo Gap
Previous version loaded fine on IPhone X. This new version does not load at all, just a blank white screen. Is there a way to go back to previous version?
Won’t open with update 11.2.1 4/5
Like the app but won’t open with this update.
Not working 4/5
I just updated to 5.6.2 and now when I open the app I get a white screen.
Update: I just uninstalled the app then reinstalled it and now seems to be working fine. Was surprised as this was the first issue I have had with it.
Great app. 5/5
By The Dool
Nice app but no night mode? 3/5
Can’t seem to find night mode on the app.
It needs to dim at night. It’s very dangerous to have this bright screen blinding you at night time.
Had to reinstall 3/5
After the latest update, I too got the white screen of death. Deleted app and reinstalled, now it’s working again. Haven’t given it a full run through to see if it’s fully working or not. Fingers crossed.
Not working 1/5
Last update ruined this app. Worked great till then.
Good idea. But crashes on start up 2/5
**UPDATE** Got it working again. Delete the app. Remove it from iTunes too. Reinstall. It should work. If not, try rebooting your phone after the reinstall.
I used this before in Moab and it was great. Got us through Hells Roaring Revenge no problem.
The problem is the updates. The latest update won’t even allow the app to open. Just the welcome screen and then an all white screen. Nothing.
Running on iPhone 6 with current iOS.
I still like the app. Just need to figure a way to get it working again.
I hope they fix it because I just bought a defender case for my iPad and ram mounts for my rzr turbo.
Polaris Ride Command 1/5
Constantly crashes. Zero stars.
Freezes and crashes 2/5
App launches to white screen 2/5
I have used this app many times but the day I want to go riding with the family the app launches with a white screen and will not load to the map.
I have closed it many times and still same thing.
Next thing is restart phone and then reinstall.
Will not open with new update 1/5
The app was excellent! But now it does not open since it was updated a few days ago. It just goes to a white screen and nothing happens. Bummer - please fix!
Was fine but all white screens and crashing now. 2/5
The app was working fine in the fall but now when snowmobile riding season starts the app freezes on white screens and/or crashes anytime you touch the screen. Perfect timing! Back to google maps I guess. Glad I don’t own a Polaris sled if this is the type of “quality” product they put their name on.
White screen 5/5
I had the same thing. Delete the app and re download. Great app! Love the new trail conditions feature
Great app, but latest update broke it 1/5
Crashes to white screen immediately on startup - iPhone SE with everything up to date. Please fix! Loved this app before the update!
App doesn’t work anymore. It keeps crashing.
App doesn’t work since last update 1/5
Please fix ASAP, since last update app opens then crashes
Don’t install new update 1/5
Just updated my app on an iPhone, now it doesn’t work at all. Blank screen
Fix one issue another pops up 1/5
By ZR rider
All trail numbers have been removed from app. WTH!!! So just point my sled in a direction and go? Come on guys. Make sure the app works properly before releasing. This app was first class last season. Let’s get it back to that before season ends.
I just sent you a email per your request with screen captures of issue. Please let me know if you need anything else.
What happened? 1/5
I have thoroughly enjoyed using the app for nearly 1.5 years. Sure there have been some updates that are glitchy, but it seems fixed on the next one.
These last two updates have been horrible with this latest updated making the app useless as it won’t even open. The app immediately crashes.
Major bummer and a huge disappointment for this weekend’s trail runs.
Update: 5.2.6 is worthless, just whitescreens.
Lost trails on latest revision 1/5
Lost trails in Washburn county WI on latest release. How do I get them back?
Don’t download 5.2.6. Just get a white screen now and the entire app does not work. Very frustrating.
App no longer runs 2/5
By Navy ETCM(SW)
After your latest update, the app no longer runs on my IPhone 6 plus. Very unfortunate. Really loved this app.
Latest update 1/5
Sweet got your latest update, and now the app won’t load! You should fire your app engineer! I try and stay hopeful the latest update will be the one to resolve all problems. But generally they just create more problems. SMH. Disappointed customer!
Update Broke The App 1/5
All I get now is a white screen of death.
Listed to the people who use the app..... ugh!! 1/5
This app doesn’t work in horizontal mode. Makes it very frustrating having to pull it out of the mount every time you need to do something.
Woks great ! 5/5
No troubles on my iPhone 6s, but it sounds like I should be worried if I update my phone, been a great app and so very useful! Fun to use and play on
Doesn’t work as it was intended 2/5
By Dodge guyz
I’ve had this for a while now. The only thing it’s good for is looking at trails and recording a ride. It would be really useful if it gave you directions like a Gps on the trails. Also when trying to run it on my tablet it keeps crashing! Works ok on my IPhone 7.
Needs some work!
Great app! 3/5
By Golden Retriever DogMom
This is an awesome app that shows all the trails! We track our rides so we can go back to them. Since I updated my iPhone to 11.0.3 this app no longer works! I checked with my coworkers that also use this app & they experienced the same thing - the app doesn’t work on iPhones any more! We’re going on a ride tomorrow & wanted to use the app.
Been back and forth with this app over the years, due to the app being good for a few weeks before becoming totally useless. Just updated today (10-27-17) for “bug fixes and performance” now the app crashes when I try to boot it up. I’ve given up. Developer needs to rebuild the app from the ground up. Don’t bother wasting your time downloading this app.
Doesn’t work with apple. 1/5
This app used to be really good. Now it keeps shutting down when I try to open it. I have a iPhone 5s with the latest version iOS and the latest version of ride command.
Not good 1/5
Trying to open app and it just crashes. Need to update and fix the bug in this app.