Bad for sellers 1/5
This company has no seller protection or even procedure to investigate whether a buyer returning a product has just changed his or her mind rather than a problem with the product. There is no reaching out to the seller at all - instead, the company accepts the buyer’s stated reason for a return. I had a product sold and the buyer initiated a return within literally a day of the purchase - and obviously before the buyer received the merchandise stating that the listing did not reflect the actual product. I think that the buyer was probably thinking she was bidding for one of the other products and likely carelessly was bidding on this one. She was surprised that I had accepted her counteroffer and asked me she was “this dress sold” pointing to another dress sold two months earlier. Despite the formation of the legal contract and my shipping the dress immediately, eventually the buyer returned it without opening the package and Poshmark states that they decided that the product was “misrepresented.” That was not true but this is what it says on the determination.
Super Easy to Use & Sell 5/5
Easy to list and sell. Seamless buying and selling for seller and and buyer. A lot easier to use than Ebay!!
Fashionista paradise! 5/5
I am completely LOVING Poshmark as a buyer and even more as a seller!! Great items at great prices, making some extra money on the side AND building friendships!!! A MUST for every fashionista 💜
Too expensive for both buyers and sellers! 1/5
The app itself is free but sellers have to pay 20% fee and buyers have to pay $6.49 flat rate shipping. Buyers are all about submitting low ball offers which frequently upsets the sellers. My advice to Poshmark is lower the fees for sellers and offer more shipping options for buyers.
You take the good with the bad 4/5
Poshmark has experienced many changes in the past 4 years, some positive and some negative.
Negatives: INCONSISTENT “rules, what applies to the goose should apply to the gander. One user should not be permitted to perform an action while another user is reprimanded for the same action.
FABRICATED ACCOUNTS, have you noticed your followers increasing at an expeditious rate? Multiple Mystery closets making bundles & 2 days later the user accounts are gone. Requests for styling by disappearing mystery users... Me Too! Apparently part of the new Posh platform includes bloating numbers by generating new accounts that reflect for a few days and then disappear creating the appearance of the app being more popular than it truly is, also misrepresenting the number of actual users to potential capital investors.
FUNNELING SALES, I am not impressed by the way “new users” are funneled to specific sellers (we all know the top 3) to make purchases. Those sellers are suggested to new users via email and their personalized feed. Wonder why your sales or down? Wonder no more!
Lastly the AMBASSADOR program... good Grief! 80% of ALL users were given this title. This degrades the trust in transactions effect the suggested user program helped create. It also given a title that implies trust or significance to those users selling violations, non compliant closets, and even closets taking their business off posh. Everyone gets a gold star for showing up. This has devalued the consistent hard work of prior suggested users to obtain and maintain that title.
SOCIAL MEDIA connections. Posh allows you to share your items through many platforms of social media with ease. If you are a Twitter, insta, Pinterest junkie this is an excellent tool. If like me you are not, this will not provide you any first hand benefits but other users can share your items to those platforms increasing visibility.
TIMELY DEPOSITS, while posh does give users 3 days to accept an item (way too long imo), it also provides timely bank deposits of your funds. Often my transfers are in the very same day. That is a feature no other selling app can touch. Having the ability to instantly use my funds on posh or transfer and use the very same day in my bank account is a huge PLUS!
CUSTOMER SUPPORT, while I may not always agree with what they have to say, support has been very consistent in timely responses and honest feedback. Remember they are only human as well and are swamped with emails, questions, requests and complaints. Sometimes an automated response is the quickest way of handling a situation they frequently encounter. If you do not feel comfortable with that response just reply to that email and a person will do their best to assist you further. My only complaint is recently it took 8 weeks to receive a response from Posh. That is an absurd amount of time but my issue was not of an emergent nature and I have no doubt got lost in the shuffle. A simple follow up email was promptly addressed.
SHIPPING COSTS, Poshmark has heard your complaints and answered them with shipping options. Sellers can offer discounted or free shipping to buyers and buyers can also request this from sellers. Personally I have yet to use this option but I think it is invaluable and a very competitive upgrade in a saturated online selling marketplace.
Shipping rates too high 3/5
Overall love the app and that they are constantly updating for improvement. However, the shipping rates are so high that I know I sure buy less than I used to, and it's negatively impacting my sales on small and inexpensive items for this reason. $7 is just too much on say a tiny $4 item. This is the one thing Mercari has gotten right over them and for that reason I still use their app. They are open to customer feedback so I hope it's figured out soon.
Not a good app 1/5
Still not a good app there are other apps that were bad but are now improving and will be surpassing this app. I cant really say much or mention apps or details because these people keep taking my review down whenever I speak the truth and simply state what this app needs to improve on like the 20% seller fee which is ridiculous the fact that you guys delete my rating says a lot about what kind of people you are who take money and only care about money but soon this will all end and your money wont get you anywhere so why keep taking it theres no point but ill keep trying to fight this and hope that someone will step in and take over and get you all out of there because you guys arent doing a good job with this app having buyers pay shipping and sellers have 20% taken from their sales while you guys dont pay for anything but a 3% credit card fee!
BEST FASHION APP EVER 5/5
this is the best way to rid your closet of all those items that don't fit, you never wear. AND, find some exciting deals to freshen up your own closet . join with code : Q_77_love to get a 5.00 credit on your first purchase
Poshmark is horrible 1/5
They are rude, someone gave me their email so I could send more pictures of the item and I didn't know that wasn't allowed so just a heads up to everyone that uses this app don’t do what I did because then they won’t let you use it and they suspended me instead of giving me a warning which is very stupid because I didn't know usually if you do something your not supposed to do you get a warning because maybe you didn't read everything and then for next time you know but I am going to stick with other apps since they are very incomprehensible.
Buyer beware 1/5
By former posher
I have had many hits and several misses from poshmark but the missed were understandable Until
I ordered a sweater that had obviously been washed and shrank (I have another of the exact same sweater that has not been washed)
I contacted CS took photos contacted the seller all to no avail. Fortunately the manufacturer stood behind the product and gave me a brand new sweater worth much more than I paid on Poshmark
This happy ending was not because of poshmark concern for customers
Ask questions before buying
Ask for measurements
I haven’t made a sale yet which is a little discouraging but the ease of use of the app, the overall profit, and the fact that shipping is covered makes this a favorite for posting my clothes for resale.
Awesome!! But one thing 5/5
I love selling on here but I wish it wasn’t “required” to put an “original price”. I recently became a reseller and sometimes I can’t find the original price online, I don’t like making up a price so I usually just put 0. I don’t like how this looks very much, I know it’s a small flaw but please consider!! Overall this is an excellent app, this has allowed me to make money for school and Christmas presents!! :)
Fun app 5/5
I lost a lot of weight and I've been able to sell my clothes for way more then I've ever gotten at a consignment shop! I love setting my own prices, sales and bundle deals! It's a super easy app and really fun!
Horrible Customer Support 1/5
I was really excited to use this app until I realized I lost $150. My first purchase arrived not as described from the seller. It was clearly worn even though it was marked NWT, and the materials were not authentic to the description. As I was clicking the inquiry to ‘order not as described’ I accidentally clicked accept order since it hovers directly above it on their website. Reached out to customer service and they alluded to fixing my issue after sending my photos for proof. Then I didn’t hear back for 3 days. I reached out again, and they issued me a $30 Poshmark credit for the inconvenience. Now I’m stuck with a jacket I will never wear and a credit I will never use because I won’t be a returning customer.
Great way to sell, but... 3/5
20 percent fee is ridiculous.
Mostly Womens 3/5
By Mach Keys
See this app shows to have good reviews and traffic by the looks of its ratings.
Downloaded and listed some items. Hope they’ll get good feedback and sales in fair time.
Didn’t like that they take a 20% commission that forces me to raise my markups to meet my ideal pocketed funds. But that’s a standard rate if I were to do a consignment with local boutiques.
Noticed it’s mostly women on here. So I’m not too sure if this the right app for me just yet.
Will keep depending how my listings go.
So much fun 5/5
Fun way to shop for more than half the price
Helps my business 4/5
This wonderful app has made about $300 since last June! I also get so excited when I make a sale! Thank you posh Mark
The only thing I don't like is when people are saying my stuff isn't authentic when I know it is! I deserve to know, who is saying that and who is trolling me! It makes me so aggravated since I can't defend myself! I had a heads up from people, who said they could tell it was real! I think PoshMark should let you know who is trolling people so I can refute it! Other than that this app seriously helps my business!
It’s expensive 1/5
I️ joined Poshmark to hopefully get brand names clothing for cheaper then in the store but I️ found sellers are selling brand name stuff for the same exact price or a few dollars cheaper then what u can buy a brand new item at. Why buy a used shirt for the same price as a bran new one? Maybe this app is only useful if your looking to trade.
Update: Poshmark contacted me and instead of realizing there fees are ridiculous blamed me and called me cheap basically. 🙄 I’m sorry I️ don’t want to pay 96$ for a used hoodie I️ can buy brand new for 100$ in the store.
Love the App ! Few Suggestions 4/5
Been using poshmark for almost 2 years now. You do need to put a lot work into making this work. It took me awhile to make a sale majority of people on here want designer name brands and high end brands or boutique clothing. Like many poshers there are people who want to Low Ball you on nice stuff to keep shipping down. Sharing does get repetitive and you can do a lot of sharing and still not get any sales but I do it to help other poshers.
• Can we get an On/off button for our posh Credits because certain purchases I don’t want to use all my credits for just one seller.
• Can we implement a cart system so that we don’t have to do multiple transactions and purchase from multiple sellers and still in one way still be able to use the discount from them sellers when we bundle items
• Also we have a section dedicated to Junior girls/boys
• I would like to see more posh parties dedicated to more lower price point brands like ( Charlotte Russe, Boohoo...etc) because it’s basically they same brands everyday and I would like to see a variety.
• If possible I would like to see the shipping options change to depend on the type of item your selling like for a top and the weight could be between 0.5-3lb could be $3.00 or $4.00. So that people would be willing to spend more money on the app.
• I like the fact that we can pay using PayPal but I would like it to be a payout option as well
Overall I enjoyed the app and bought a lot things. People should be weary of scammers and use common sense.
Cool if you want kids stuff 1/5
Used to be my favorite app until every time I tried to search for something specific it brought up KIDS stuff. I have no kids and all my settings say women! Literally so annoying. Very disappointed that I can no longer shop with Poshmark the way I like, will be deleting the app.
I have triple checked the filters, however they are pointless. Thanks for nothing.
Posh Fan! 5/5
I have to say, I am a big fan of POSHMARK! You can find some great items at some seriously great prices and the majority of sellers are wonderful! Transactions are timely and the one time I got an item that was not as represented, it was promptly handled! Great community for both buyers and sellers! Try it....I’ll bet you’re going to LOVE it! What are you waiting for.....Get your POSH on!
TERRIBLE EXPERIENCES 1/5
SCAMMERS! DO NOT TRUST! POSHMARK CANCELED MY ACCOUNT WHILE I HAD $300 dollars pending and now I have zero access to my account and funds. ZERO SELLER PROTECTION! POSHMARK CANCELED AND DELETED ALL 600 listings I took time out of my day to create because of ONE item they claim I did not shipped, the item was dropped off at the post office and now I'm ALSO OUT THAT FOUNDATION. Wich was another $30. I have been scammed SEVERAL times as a seller on posh!! For example: I sold a purple lipstick and the woman reported my listing as not matching the description, poshmark, without ever reaching out to me for my side of the case, approved the case in her favor and granted her a refund. She sent me back a completely different lipstick in a nude color!! Anyone can take a picture of something they already own and say it was something else! Completely ridiculous. They allowed her to steal my rare one of a kind sold out lipstick and gave her all of her money back, while I'm left with a random lipstick that I have no idea where it came from, if it's been used or not etc. and I can't make any money off of this random nude color. Also happened to me with a coach bag. The woman ripped all of my tags off and zipper details and sent the purse back. Now it is worth nothing because tags are missing and zipper closures. Posh did nothing to make this right for me. Not a happy customer or seller.
Awesome to make extra $ and find an elusive style piece 5/5
Great app! It's like a whole other world of fashion on this app. You can find anything here and offer option is awesome. Sellers are at a loss at times because a buyer can open a case for ANYTHING even to try before buying basically because they can return for any reason (not fair to seller but great for flaky buyer) overall I've made over $800 here! Love it.
Hate this app 2/5
By disappointed with posh
They recently implemented this “snitch on your neighbor” policy where you are encouraged to report other users for mistagging brands and you are able to have the tags removed. Obnoxious. Also their 20% fees are ridiculous. It’s not surprising so many people take their sales off the app. Charge something reasonable like 10% and no one will leave.
Poshmark started for me about 18 months ago as a way to sell some clothes that didn’t fit or I just didn’t wear anymore. It has now turned into a way to make some extra money and meet people that have turned out to be great friends. Love it. Traci @tac66
Received a dress that I had ordered when I was out of the country on an emergency. I returned back to the country after the 3 day return policy to find the dress had holes in it which the seller did not disclose. Took a picture and sent to poshmark but apparently I didn’t send thru the app. Out $130.00 and all they can offer is $35 posh credit! Ridiculous!
Best Shopping Experience 5/5
By Original QuietRioter
Love to sell here.
Love to shop here.
Its the best!!
Cutest of everything!!
I do wish the site offered a traffic counter for the closet and listings.
I have tried eBay to no avail. I’ve hauled my fashioned clothing to a. Co-signer but their terms are nothin short of ridiculous! So, look me up on Poshmark or on Facebook an I promise I can make you happy!
I love it 5/5
I have been used poshmark to sell my stuff for half an year. I love it. Pros: super easy to creat your listing; very convenient shipping; very clear about fees and rules; customer service is always there when needed; money released quickly; easy to communicate with my sellers and buyers etc. Cons: fee is too high--20%; super time consuming; hard to sell on good price, people are looking for cheap stuff here( not all). Anyway, I'm obsessed, love it much more than eBay as both seller and buyer.
So far so GREAT! 5/5
So far, as a buyer, my experience has been excellent! I am able to find brand name items, that my daughter insists on having, for a fraction of the cost, and in excellent condition or sometimes even brand new. I know some people complain about the cost of shipping, but these sellers are giving up their items for next to nothing, we could at least give them the shipping for it! Excellent app! I am ver happy.
It used to be a great site 2/5
I joined Poshmark in 2015. I have made a good shake of money from this app but ever since their update and changes to the closets and app I have gotten 200-600 notifications of people following my closet. More than half of the people that follow me are ghost followers. These followers either don’t have a picture or don’t have any listings. I emailed Poshmark and they claimed that they have this new algorithm that paired me with people who like what I have in my closet. It seems that if you don’t have over 100 items and you aren’t a suggested user then you will not be able to a real sale on this app. Don’t waste your time, Poshmark is #1 because of their conventions and sellers that sell items that look like they have their own shop in their home. Not happy with what’s been going on.
I’m addicted to this app. If I could make one suggestion. It would be nice to have a way to view all offers I’ve made in one place. Along with the details.
One Improvement would make this a 5 star review 1/5
As someone with a solid Finance background I have a good understanding of what is needed in terms of filing taxes on items I’m profiting on. One thing that is challenging when it comes to online selling is the sales tax component. Given that most laws require sellers to tax items sold to buyers in their home state (at the very least) it would be helpful to have this broken out as a line item on the receipt to the buyer. I emailed Poshmark Support regarding this question and was told they do not advise on “tax questions.” This seems like an easy out answer since my question was related to app functionality. I would be strongly marketing the use of this app if this feature was implemented, however as it stands I feel like Poshmark is not interested in providing truly helpful customer service and therefore I have no issues with giving this poor review.
Over the moon!!! 5/5
By Duane's lady
OMG!!! I’ve found my square peg to square hole. Fun and exciting to bring lovers of all things fashion and reselling together on one platform.
Live/hate relationship. 3/5
By Zoom wait
I love when an item sells on poshmark. 20% take a way is a bit much and shipping is a little intense, mostly when you buy an item that's less than shipping cost. My biggest thing..wholesale and other buyers shouldn't be aloud to do "Preorder". Glamvault charged me additional for a shipping label, which means I had to pay an extra $3 because there wasn't an option for just shipping the additional item. So on top of waiting 2 weeks for my preorder I had to pay $9 because according to them they couldn't cancel my order. If you'd like to Credit me for shipping "as they blamed you for the issue" I'm @doeofthedawn on poshmark. Which they also told me next shipping is on them, not sure how that's possible if they couldn't do it this time. Seems a little unfair if you ask me.
Fee is very high 2/5
The fee is incredible high
Share all option 4/5
By LET US SEE SECONDS IN STORY
Please create a “share all” option, so that we can easily share all of our items at one time!! Also please make it possible to delete any type of post on ones page for example if an item was purchased and then cancelled.
Great until you need help 1/5
Good for exposure, I've been a poshmark user for 4 years and made over $4k in sales, however I've lost a lot of money from buyers ruining my items and sending them back, or the post office losing things etc. poshmark has ZERO seller support, so it's a good app but on a bargain. They don't have your back.
Love it 5/5
I love to shop and sale! But I hate all the fake profiles and scammers! So if you’re new beware!
Happy posh💋💋💋 5/5
I love this app u can buy things for great prices that u may not be able to afford in the stores and sell the stuff u don't want anymore. I have bought and sold stuff and I love it😃😃😃I just wish if u like and buy something and the sender don't send your stuff you can use the money as a credit or at less give the option because u have to wait long for a refund just a idea😜😜
Great website! 5/5
By Commissary Chick
I am obsessed with PM. This has been such a great source of additional income for me. Being allowing the opportunity to work from home is awesome, thanks to Poshmark.
It's a great app to buy and sell clothes good customer service !!
Awesome App 5/5
Love this app it’s good to find nice things on here & to earn a few extra bucks while emptying out your closet!
It’s like thrifting in your pocket... 5/5
...and it’s awesome. I’ve gotten some incredible deals on here and I recommend it to people all the time. Really awesome and well designed app.
Poshmark/ BEST SELL SITE 5/5
The only sell site where you can work your way up to “Poshmark ambassador”, being a great seller and active user actually rewards the person. Also it’s very safe, and a great community. The shipping party’s are the best way to get extra sales. You don’t want to NOT be apart of this community! 💕 happy poshing 😀
Excited experience... 5/5
Thank you so much Poshmark for the opportunity to make this experience so worth it. Hoping to get more followers so I can share all my item with them . And hopefully I can attend to a posh conference close to my area and learn more about wonderful business!!!
Buyers and sellers Beware 3/5
By Suggested User
**No protection for either one more so for sellers due to unfinished App platforms and ungrateful people that keep perfect merchandise yet leave horrible reviews and rates instead of sending it back is one Ex. PMark has turned into an automated system of sellers status and 85% are NOT IN COMPLIANCE WITH THIER CLOSETS! There are NO SELLERS A NEW POSHER COULD TRUST UNLESS THEY WERE A SUGGESTED USER with PROOF!! Now there’s nothing to look forward to bc everyone is now Poshmark Ambassadors literally overnight without any closet checks from Poshmark. That means that it’s automated system now and anyone can get your address and harass you! More than that it’s a marketing scheme now and most SUs have backed away! You won’t support your life with PMark and everyone wants something for nothing here!! It’s a lie if you hear that people make an entire living!! It’s 190% time consuming to start and you must team up with a former Suggested User to be a great seller!
Very fun and easy! 5/5
Poshmark is very easy to navigate and super easy to catch on to how things are done here! It is so fun/addicting and keeps a steady side income flowing from items that would otherwise be taking up space in your closet. I really enjoy sharing pieces that I might not be interested in any longer but will brighten someone else’s day! 💌
Love this app 5/5
I get to sell things that normally just sat in my closet I LOVE it