Best delivery service ever !!!!!!!! 5/5
I have been ordering through all these new apps no one gets it here warmer !!!!!!
now a political app? 1/5
give me food choices, not your opinion on the new president. code: THXTRUMP for 100 lulz.
Horrible customer service !! 3/5
I love that postmates delivers to almost anywhere ... now that the good stuff is out of the way here's the bad :
Their customer service is AWFUL! If you ever have an issue with an order good luck ever reaching anyone ! They are rude and not helpful !
I've talked to many of their restaurants who have said they would love to refuse service to them due to their attitudes .
The random delivery fees are outrages ! It can range from $2.99 -$15.99 . Just always check before you agree to order so you don't get a surprise !
My favorite delivery option :) UIXL for $10 off 5/5
By Happy to Eat
Out of all the delivery options Postmates is my favorite. The couriers have been the nicest. The restaurant choices are the most interesting. They're the best at setting expectation on when my stuff is going to come so I don't freak out. It's also amazing that I can like non restaurant stuff too. It's just my favorite.
I'm addicted 5/5
I've been a PPU subscriber since launch and it's safe to say I'm an addict.
Loving the aesop partnership, too 😍
Delivery areas 1/5
Needs to update your delivery areas
The worst 1/5
This company is evil. They sign up restaurants without their permission and screw over their drivers when the restaurant can't deliver.
Never got food 1/5
Long story short food never, worst experience ever, no customer service either.
This is so stupid 1/5
By IM SO MAD !!!!!!!!!!
If you don't deliver to my address, why do you register my address and let me place my order before saying you can't geocode my address? You deliver to the neighborhood right next to mine, but not mine? This is an awful service, I wish I could give it less stars
Won't let me log in. Some error 1/5
Some error keeps on popping up when I try to log in. I changed my password and everything and still getting an error smh ridiculous
Worst Service Ever! Stay Away! 1/5
I place a large order at 11:21am that was finally delivered at 2:00pm, when the ETA was at 12:01. The food was a waste for a planed meeting that took place at 1:00pm.
Their horrible team acknowledge all the crappy service and mistakes and would not give me a refund.
Apparently when you need to speak with someone in charge, "they all are in a meeting".
Please don't use them. Stay away from this "service".
Always convenient 4/5
I like it. Only once I had a problem where the delivery man did not bring my food. Also you can only contact Postmates via email and not on the phone. Sometimes delivery charges are sky high like $14 to come about 3 miles. Unless you pay for postmates plus then you have to order $25 worth of food to get delivery to be 2.99. But anyways cool app for lunch breaks and no car.
Love the app! 5/5
By KC Gentleman
Use this at least twice a week! LOVE Postmates!
Great service 5/5
I am at the hospital. I have use this delivery service twice. Each time they are gone above and beyond. They have picked up my food notified me that they play was picked up notified me that they were on their way notify me via text that they were here at the hospital. And then have brought the food all the way to my door so I do not have to leave. Some of the other companies will make you go to the lobby. Thank you so much for making my stay here easier and not making me leave the room.
Pretty awesome 5/5
By Lili Le
If you can't drive or are to lazy to go get food download this app. It's going to take a bit of time to get here but it's not too long 🙌🏻
WORST DELIVERY APP 1/5
I recommend uber eats. postmates is more expensive more problems with delivery and customer service is the WORST. this app is truly awful
Couldn't live without it 5/5
Our go-to for pretty much everything. Huge fans at our house!!
I'm new to Postmates and I absolutely love it. There are times when the weather is bad or you had a long shift, and you just don't want to cook. It's a great alternative! Plus you have the option of trying restaurants you would've tried before
Postmates Loves Local 5/5
By Charles E Cheise
I have never had a problem with this amazing app. I use their membership program and I get free Starbucks everyday. That pays for the membership itself!! Other than that they have super affordable delivery fees on all my favorite local spots. 10/10 stars
Barriers to Communication Drive Poor Service 1/5
Food always takes excessively long to arrive (beyond estimates) and driver communication is very poor, even when I provide explicit instructions. Don't recall ever having warm food from Postmates. I order food from delivery services on virtually a daily basis while at work and have used Seamless, Grubhub, Eat24, Waiters on Wheels, DoorDash, etc. countless times. Problems do arise on occasion but are the exception not the norm. Postmates is now permanently out of my rotation of delivery apps and services, which is disappointing given the selection. Perhaps if they focused on cultivating deliverer quality and restaurant relationships I'd give it another try. One star.
The best! 5/5
Way better than any other app that does food delivery, it has way better options for choices! Always been good to me!
TAKEN MONEY! SCAM 1/5
First it was great with my 2 Dutch brothers order. But then my money on my bank account was going away. Now a days I rarely go shopping. My money keeps getting taken away in San Francisco when I live like 3 hrs away from there. Then I found out postmate was located in San Francisco. THEY ARE TAKING LIKE $40-$70 every 2 days!!! There like Arabic (not trying to be racist) scams!! Very sad!!!!
Not as good as it should be 2/5
I've had issues with my orders more than once and the service charges are way too high for that kind of service plus the time it takes to get your orders are too long
Do NOT use this service! Waited over 2 hours for food . Over an hour after after calling facility and verifying it was on the road (1 mile away) am still waiting for food. No way to contact customer service except to email. CANCELLING the charge on my card just in case.
Super glitchy!! 1/5
This is app is so glitchy!! It never wants to open up!! I hate it so much
Charged me randomly 1/5
They recently kept charging me all these high fees, and had to refund me many times- without me knowing about it. Don't use this site. Sketch.
Awesome in the winter 5/5
Been using this app for almost a year and love it. Great during the winter when it's cold and raining and you don't feel like getting out. Haven't had a problem yet.
Great food delivered at resonable prices 5/5
Use code 'APARHAM' to get free delivery worth up to $10!
No problems here 5/5
I'm not sure why everyone else has problems. I enjoy the app....some prices don't make sense. For example, some places closer to me have a higher delivery fee as places further away. Nice selection of restaurants. I normally use this to try places I've never been to so as to get a feel for the food before venturing out.
Only problem: not sure what the special instructions are for when the people (or restaurant workers?) don't read them. There are times the special instructions are important but lately it's just a waste of time typing if it's not going to be taken into consideration.
Overall I like it. You should try it too!
Postmates knows the way to San Jose! 5/5
By Rays the Roof
I live in the San Jose area and Postmates is awesome here. First, they offer Chipotle! Second, they deliver more than just food. Third, you can tip after delivery. Fourth, they have been very reliable. I dig it.
Postmates driver 3/5
My husband and I have both driven for postmates. I think the concept is awesome and a good way to make extra income except two major things..
#1 I am a woman and have had to deliver to some really shady locations. The app for a driver has a button for "not available" meaning if the person who ordered doesn't answer the door which believe it or not happens often. However, I can't choose which deliveries I want to take. I just accept and it directs me where to go. I have delivered to tweekers in motels and I am very uncomfortable. I wish there was a button besides the "not available" like "not safe" because I don't want to be delivering into these locations again.
#2 I would happily take an hourly pay from postmates and get on foot to notify people about the app. My husband has sat for hours with no deliveries and because this is a second income for us he can afford to do that but they will end up losing business and drivers if they don't spread the word. I live in the Palm Springs area and if the company advertised more, the deliveries would be more frequent. So many businesses here would be ordering lunch or Starbucks but most people don't know about the app. They post on their app for drivers to go and get businesses to sign up and claim "more deliveries for you" but you have to give people incentives to do work for you.
And anyone reading this.
Please TIP your drivers!! These people are handling your food!
Terrible service 1/5
Food always come extremely late. When they say the estimated delivery time is 50 minutes, they really mean 2 hours. Terrible service.
Amazing app. 5/5
By Monkey dunker
Perfect for when you're lazy!!
Spam app 1/5
Got directed to this app from an ad on a website. It's spam. Remove this garbage Apple.
Lied about delivery time. Deceptive pricing.
Whack service 1/5
By Most annoyed customer
I really don't like this app because no one ever wants to pick up my order and then they will tell me to check my email but never email me.
Poor Quality - Worse Customer Service 1/5
Not a fan of this delivery service...in theory it's great, however I have had multiple issues with orders (wrong items, missing items, cancelled orders 45 mins later, etc). Typically you can at least bank on the fact that the company will stand by their product/service and attempt to 'make-good'. Not Postmates. You'll end up paying for their errors. Use another service - not worth the headache.
$20 Credit! - N L I R B X 5/5
By AWFUL APP WORST APP
NLIRBX - FREE $20 credit with promo code: NLIRBX - Postmates is my favorite!
By Princess( @LooveAleisha)
ZVHUR FOR FREE DELIVERY!!! Code works have fun!
Very frustrated with them and they're response to my problem. Never using them again.
Uber eats is 100 times better
Super expensive delivery for super expensive food. 1/5
By John Michael Herrera
The app delivers overpriced food from overpriced restaurants with overpriced deliveries. The overpriced food is not prepared as well as when you eat it there in the actual restaurant. Postmates loves to double up the delivery fee. 99.9% of the time the order is wrong, late, cold and soggy. Always wrong or incorrect!!!!
By frank e. flowers
Take a look at the UberEATS app and you see which one is better.
Postmates is terrible 1/5
By Pete Colbert
Postmates is the worst. I've used them multiple times in the past. And I'm sure they will continue to steal my money in the future. But I hate this company. Never had a delivery in under 45 minutes....I've never ordered from a place nor then 5 miles from my house.
I really don't think it's the drivers fault. It's the actually Postmates App themselves . Terrible company. Do not proceed to use Postmates.
Of your blessed enough to have seamless web in your area. Use them! Save your hangry belly!!
Messed up order every time 1/5
This application is very unreliable and has many bugs in its algorithms. I've been charged over double what I should have and had items missing with no reimbursement. I would not recommend this app to anyone.
Glitchy. The driver GPS feature isn't always accurate. Doesn't show all "plus" restaurants.
Great App 5/5
I love this app it's very convenient
ADD MORE LOCATIONS 2/5
Okay Postamtes your great And all BUT i think YOU GUYS should add Honolulu to your list bra size I've been waiting a long time for Postamtes to come to Hawaii and it's still not here!!!!
By The girl with the freckles
I love it!!
It's ok 2/5
I ordered chipotle , everything I ordered was there . But I applied a promo code for $50 - for first time users that did NOT WORK . They also put a $30 hold on your card in order to get the food . Terrible .
It's Good Selection of Restaurants...But 4/5
Depending on the delivery person it can make or break the entire experience of it. Some are meticulous others not so much. I've been using it about a year and overall it's been reliable. Notes would be helpful and so would a better customer service protocol when an item is forgotten by the postmate yet still charged to the customers credit card.