App freezes constantly 1/5
By Charlie Burnett
The app freezes constantly
There is no option to sort food by price, location, any kind of reviews.
The app is literally unfinished. It shouldn’t have been released.
No Postmates Nearby 3/5
I prefer Postmates to DoorDash. But I almost always receive a "No Postmates nearby" message for most, if not all of the locations in my area. But there is always a DoorDasher available so I end up using DoorDash. It doesn't make sense to me why there are never Postmates in my area. I enjoy the price and service received from Postmates, but can rarely use it due to this problem.
Never got my food 1/5
I never got my food and it said that it was delivered. No one rang my buzzer or texted me or called me. So they charged me anyways and claimed that they tried contacting me. When I tried calling customer service, I realized they don't even have a customer service number!! What app doesn't have customer service. You can only email and I feel like those emails are automated. Don't use this app! Grubhub or seamless are way better options. It has occurred that I never got my food in the other apps and they removed the charge immediately and I got to talk to a real person.
Easy to use 5/5
First time using app. Very easy to use and understand. At the end it said the store was having problems with electronic orders and asked if I wanted to call so I said yes. Ends up the order did go through and all was well. Pretty cool!
Quick, simple, & convenient 5/5
When you are in a hurry it is really convenient. I like the progress graph no guessing when it will be delivered.
That's amore! 5/5
Good food, good price, convenient ordering, & the tracker has come in handy more than I imagined it would. Two thumbs up!
Lovely and easy to use 5/5
This app should win awards for its user-friendly interface, the accuracy of its information, and its functionality. The ONLY suggestion I would make is to add the ability to specify a pickup time for carry-out.
Does what it says it does 5/5
The app works flawlessly for the times when I want food in my face in under an hour. The servers are significantly more stable than Pokemon Go's. Enjoy your food!
Fraud company 1/5
Bring back the old unlimited! 1/5
The new policy of Postmate Umlimited is a terrible! I'd rather pay delivery fee which I can apply my free credit than the so-called service fee
DONT GET THIS APP 1/5
By a fustrated customer
This app is awful. Don't get it. It charged me $50 extra out of nowhere. DONT GET THIS APP!!!!! When I tried to cancel my order it wanted to charge me $24 extra dollars on top of the $50. Then I tried to talk to support but ended up jumping through loopholes to get nowhere. DONT GET THIS APP!!!!!
Never hated an app so quickly 1/5
By Mr. Two
Within the first 20 min of using this app I hated it! I placed an order, it gave me the price, I put in address and payment and in a blink of a eye almost doubled the original price. I tried to cancel it instantly, I wouldn't let me. Said it couldn't cause the order went through. After digging around in the app I found where I could cancel the order, for a FEE!!! Had to contact my bank to get all my money back. Will never use this app again, so please save yourself the trouble of having to go through your bank to get any money back. DON'T DOWNLOAD!!!!
Worst app ever 1/5
By Haralambi Tahov
Not only the delivery costs 6-10$, but the taxes are high. They always mess up your order, it's always cold, and refunds are a rare thing. This company will be hated forever.
Doesn't even deserve one star!!!!
Worst customer service ever 1/5
Postmates is the most irritating app I have ever used. I never write reviews, but I hate this service. Sometimes it works wonderfully, and you get what you wanted, but many times your order gets canceled after an hour or more--way passed the estimated delivery time--with no explanations. Whenever I complain that my food wasn't delivered I just get an automated email saying that they know I didn't get what I wanted, and they won't charge me. But that's not the point. I can't just order food, wait for an hour and a half and sometimes get it or not. It's really a toss up.
Last time I used this app I waited an hour and a half before contacting the delivery guy, and he said that Postmates credit card wasn't working, and he would keep trying. But a few minutes later my order was just canceled and that was that! Later I got an email saying the restaurant didn't accept credit cards, which is not true! I've ordered from them many times and never had an issue! I hate this app, and I'm deleting it forever.
Horrible app 1/5
They steal money from you
Love the convenience 5/5
By Insomos Imos
This app is amazing! Never lets me down! Quick. Easy. And so accessible by phone... I love it!! My app has always worked perfectly.
Easiest ordering app ever!! 5/5
Very user friendly, super quick service. Best food app out there!! We've used this app for a few years. We've never had an order show up wrong. It really is the quickest app out there.
I love this app. It is very convenient and very easy to use. Love it all!!! Simple, convenient, what's not to love? Love this app!!!!!
Best app ever 5/5
By IdealHot :)))
Luv the app I always love ordering online and the app makes it so much faster and easier I get to see the current and deals.
By Risky Ibrahimmovic mom
I use this app WAY more than I should. I should probably be embarrassed at how much I use it but how many apps equal out to getting food? I'll wait ....
I wish all food apps were this easy! 5/5
This app is great. Highly functional, intuitive, and dare I say, fun. I only use this app. I don't even call them anymore!
By Miricasa ".":)
Love this app! So easy and my order is always right. Double ordered by accident once and the store caught it, so the restaurant interface must be good too.
Favorite fast food staple 5/5
Great app easy to use 5 stars so far. The last update was a big step up for the Postmates app. This app is awesome. It works every time for me and my family. The tracker is really cool.
Well done 5/5
By Kathy Lopas Pom
I think this app is too convenient at times... Lol thanks for being there! Great food delivery app. Easy to use with a full menu and photos.
Great app 5/5
By Commenteret 15
This is great to be able to order everything you want and pay all on the app. The tracking system is awesome to see step by step the process of the order.
Simple and quick 5/5
The app works great. Ordering dinner is so easy and fast. One of the easiest and intuitive apps I've ever used! Awesome job!
You know this is a good app. Navigable as F, reliable as F, and the coups are always convenient. No forgetting them on the magnetic chip clip on my fridge.
5 stars!! 5/5
Good app. Saved cards, no phone calls, love how it keeps you updated on order progress. Thanks!
Fun & convenient 5/5
By Freakeroo franky
Sooo easy to use. Order is always correct and delivery is always fast! A helpful app for this busy family.
Love it. Works well and is incredibly easy to use. Quick and easy to order on the fly Easy Breezy .This app is very convenient and fun to use
Such an Easy to Use App 5/5
I've never had an issue with this app, the features that you're allowed to control with just a simple press is great. Never have to call them unless they call first.
Once you play around with the app, it makes ordering easy 5/5
I would suggest giving yourself extra time to mess around with the app and familiarize with it, once you are able to navigate it ordering hardly takes any time... you can order previous orders in less than 2 min.
Life saver! 5/5
We use this app frequently and it never crashes or times out. It makes last minute dinners convenient for our family. Definitely a keeper!
Epic app! 5/5
This app is super easy to use and fast I love that I can keep track of my order !! Best food app EVER! Thank you Postmates
I don't write reviews 5/5
But when I do... I don't. Anywho, it's great. Especially when you work long hours in retail and don't want to deal with people.
Excellent way 5/5
I use this often and it is great. I enjoy the intimacy of ordering to your exact wants, at your leisure, and its tracking system to keep you informed.
By Piperint US
App works well. Ease of use and perks make the app worth it. Totally awesome and hasn't bugged out on me once.
Great app 5/5
Always easy to navigate and find what I want. Love that it notifies me on the process of my order. 100% satisfied with the functionality and operation of this app.
Works well 5/5
This app is pretty easy to use. Best online ordering app. Easy to use. Perfectly designed for their product
Not bad not bad at all 5/5
I hate calling this app makes it so much easier and is such help with reservations when you don't have the time !
It makes everything easier! Absolutely love it! Has never failed me, whenever I get the munchies I just open the app and bam just order away. Simple and easy to use~
Super easy 5/5
This app is super easy to use. Never had any issues! Very few app experiences live up to the expectations of user friendly excellence.
Heart this app! 5/5
So easy, user friendly and convenient. The extra touch of being able to leave a funny message for the store makes me smile
Thank you 5/5
By Sergey VLK@.@
I'm antisocial and this is easier than talking on the phone. Easy to use but it would be nice if there was an option at payment to select PayPal
Very useful! 5/5
"It's very simple to use, and I like that it allows us to track our order, or place an order for a future time. Easy peasy!
Great app 5/5
By erdedl laniava
Plain and simple. Great coupon selection, extensive menu and options, scheduled delivery... what else? Oh yeah, everything.
Works for me 5/5
App easy to use and no issues. Does what it says. I have done reordering and it is a snap. I even ordered with later delivery for New Years Eve for kids.
Love this app 5/5
Use this app at least 2 times a month and it rocks. Very easy to operate. I love using the app much better than the mobile website. Worth a download!
Great, easy to use app 5/5
My orders always go through and I've never had an issue with this app. Love the real-time tracking of your delivery. Great app thanks!
Best delivery app 5/5
East access to all menu items. Great app! East access to all menu items. It doesn't get any easier to order food.