Integration w/iPhone 4/5
I love that the app integrates with Apple wallet and calendar. I didn’t realize how much I appreciated the convenience until I tried to book through an app that did not offer the same features.
Terrible Customer Service 1/5
If you have any issue whatsoever. Your totally screwed. Just book directly with the airline,hotel, rental car place.
Site would not accept my primary card. Ugg!! 1/5
Disappointing for sure. I had to book with an alternate card.
Can’t book a multiple destination trip 1/5
Priceline app is very behind the times. I was just told by a Priceline representative that if I want to book a multiple stop trip I need to go to the website. And if I want to fly back from a different city, again I have to go to the web. Lacking features that travelers normally use is unacceptable. I’m deleting the app. It’s pointless. I still can’t believe how their IT developers don’t know how to modernize their app. Very unprofessional.
It is not easy to book flights
Express Deal is a way to cheat 1/5
By Ahmad Zaza
I booked Express Deals for Car rental and they hade me wait for more then one hour because only one person was working for the past 30min and then another person came and helped after 30min all the other car company were empty so I decided to call and cancel my reservation but the refused
After 1.5 hour I got my car
Don’t ever do Express Deals !!!
Charged Me $200 ... No Reservation Actually Made 1/5
This really makes me angry. The fact that they charged me is infuriating enough, but then the complete lack of empathy or hint of being remotely sorry being absent just sends me over the edge. HORRIBLE customer service!
UPDATE: Have reached put numerous times by phone call and email. Zero helpful assistance offered on the phone, making things more confusing, in fact, & no response to my email. I now have to wait 1 week to attempt to book a hotel room, at which point in time prices may be more than I can afford. Opportunities have been there to make things right, Priceline. You haven’t stepped up.
Logged me out and lost my express deal 1/5
By Ashrams rictus
The website went down so many times that the express deal I tried to purchase was sold out and I ended up having to purchase another hotel for much more money. I used to like Priceline but I’ve been using Expedia these days for the points and app.
Bad setup 1/5
You cannot search for a specific hotel, also no filter to remove 1 star hostels? I’d rate negative if I could. I done want to search all 9000 hotels.... don’t waste your time.
Hotel booking 1/5
These people have taken over $400 dollars from me in hotel costs. I travel for the government at least 20 times year and I will never use this company. Communication with their customer service department is atrocious just terrible. I warn everyone to never uses people because they are crooks. Even after their customer representative try to contact me their service still is Horrible.
DO NOT USE THIS COMPANY
Name your own price for an auto rental appears to be officially dead but you still require pay in full at time of sale and noncancelable too! A shame
Best website for Hotel Deals 5/5
I always shop around and you continue to always have the best deal!
Worst bait and switch ever 1/5
Never fails. Two queens turns into one queen for their fabulous 4 star deals. Main hotel might be 4 star but not the rv park at little America. I'll never use priceline.com again!!!
Big Problem!!! 1/5
By Mahwah Man
Hotel they said was at the San Diego airport was really downtown. Yuck. No way to correct or get a refund. I’m gone as a user!
If you’re not using the Priceline.com app, you’re sleeping. 5/5
I love it. Use it for every flight and every hotel. Had a bad layover due to snowy weather in Minneapolis, checked into 4 star hotels in the area, bam, done, easy. Saved around 50%.
Name our own price is no bueno! 1/5
By CEC-PAC SHAKUR
Do not do name your own price on Priceline.com I did it today and got quoted $100 for a hotel in Arizona that I could’ve gotten for $66 total on Expedia they say they have a best price guarantee but they said my booking did not apply avoid it at all costs!
Easy to use, find great deals 5/5
My favorite app to find great travel deals
Good app 5/5
I like this car rental app very much.
Da Spoon on the rise with Priceline 5/5
Check it out! I don’t know what some of these cats out here saying about Priceline not great, but Da Spoon always gets what he wants. If Priceline some how don’t come through on a deal one, or two times I don’t bad mouth Priceline cause they came through the other 98 Times. Keeping doing a good job 4 Da Spoon Priceline will always get da Spoon business. Word😎
Car rental 3/5
By J.R. CT
Annoying that even though logged in, it doesn’t pre-populate my name and information.
Can’t complain 4/5
So far so good. Been happy with express deals too.
Not Good At All 1/5
I found a room, attempted to book it and it kept sending me in circles until it was no longer available at that price. Suddenly it was available again but more than double the price.
THE BEST HOTEL APP!! 5/5
I use this app all the time and it has never let me down. Priceline is the only service that I'll use. The app is awesome!
Priceline Came Through 4/5
I screwed up and booked a hotel for one night in one city and two nights the next two days in another city. I meant to two days then one as I was confused. I called Priceline told them my error whereas they couldn’t be nicer. They canceled my reservations without penalty and let me rebook correctly. Thank You Priceline
BEST APP 5/5
By CVR 58
Arlene Martinez 5/5
I love price line I wish they would go back to bidding for rooms I loved it when I could get a room for twenty bucks!
Priceline has a horrible costumer service 1/5
I attempt to book a flight for my 93 years old father . There is no option on the app, or site to request for wheelchair services , which is very discriminatory to the elderly , and handicap . At to make the experience more unpleasant , I book the flight with my best friends credit card , he was right next to me when price line called to confirm his information the agent had a really bad ascent , we couldn’t understand her so she repeat her self, she said thank you and Hang up in our face . I got an email saying my flight was cancelled , when we attempt to all the costumer services , there is no one to answer . This is the first and last time I ever use this company . I purchase my dad’s flight with cheapoair for 120 more , no drama , we got the call from cheapoair to confirm the owner of the credit card used , and everything was successfully processed . Stay away from Priceline even if you have to pay more .
Very misleading 1/5
Priceline used to be a great place to get great deals until recently. The Express Deals they offer seem to be a decent deal until you select one. First off, the hotels that they say are comparable to the one you’ll be getting are actually nothing like the one you receive. I booked a 3 Star express deal that they said would be comparable to a Marriot, Hilton or Hyatt and instead got a motel that I wouldn’t even rate over 2 stars. In addition to that, when I checked in, I was told I must pay an additional $34. Priceline had informed me at the bottom of the booking conditions in tiny print that there would in fact be a mandatory fee I would have to pay. My problem with this is why did they have to put it all the way at the bottom like they were hiding it and not put it some where people could actually see it right away so you know the true cost of what your paying for.
When looking at reviews for this hotel, no one had anything nice to say about it except that it was close to Universal. How it’s a 3 Star hotel is mystery to me. When calling customer service, they were unhelpful and made me even angrier.
Priceline express deal 1/5
By willard dissatisfied customer
I booked what was advertised as a 2.5 star hotel.
I had booked for my granddaughter for 2 nights. The motel provided was actually identified as a 2 star even though Priceline had the express deal as 2.5.
The room was filthy, burn holes in the bedding, bugs, holes in the wall and refrigerator and furniture in a despicable state. I called Priceline and was told to see the hotel. The representative stated that Priceline had no representation in the states. The room was vacated after one hour but refund defused for both nights per the hotel (Quality inn northwest lexington ky) and Priceline
Dead bugs under the bed there's a lot of dead bugs
Cigarette burns bedding and dirty
Boo Hoo 1/5
By priceline ripoff
Got charged $87.49 for hotel thru priceline - upon checkout found out regular room rate was only $71.82 !! Priceline customer service said could not do anything!
I can always find great deals through their online website or app. 5/5
I recommend Priceline to all my associates!
Company is a scam! 1/5
By mark solomun
Will be reporting the company to the better businesses bureau for fraudulent practices. Unbelievable that in 2018 this company resorts to this type of nonsense. Wasted my time on my honeymoon, would like to get compensated for this nonsense.
Booked two different hotels twice, within 3 hours from the app, turns out Priceline asked for additional verification data, after which was provided, they cancelled reservation and said the listed prices are no longer available! The prices listed on here are not accurate and they likely do not have the rooms within their inventory to begin with. Signs of a struggling company that is trying to hang onto its footprint. Wish I had 96 thumbs so I could give you 96 thumbs down.
Our #1 hotel rental app. 4/5
My wife and I use this app several times a year, 99% of the time they have the lowest prices n hotels, where we usually travel. I have already booked with them once this year and will be using them again throughout the year. If I had any complaints at all, it would be that when booking in Florida at a lot of the beach locations, all of the fees are not included in your price. It’s annoying that when you arrive at your location, you have to shell out another hundred dollars or more for resort fees. I’d rather pay it all when I book, up front, not another fee when I show up.
Hardly anyone gets 5 Stars. However, Priceline and this app are my hours to 4/5
This is a great easy to use app. I use it regularly when I am on the road. Huge savings for the kind of traveler I am and it makes it easy to find inexpensive lodging that is clean and comfortable.
I just saw a review griping about customer service. I can’t understand that. Three times in the past I screwed up my dates and all three times I was able to get customer service on the phone and help me get a refund on a late cancellation.
Thanks for all of this. No matter what other hotel app I try to use, I always come back to Priceline.
Best trip 5/5
I had a hotel booked with booking.com for a month the week before I left they called to cancel the room supposedly got into argument with the owner. They tried to rebook me in terrible area so I canceled. Came here and though my hotel was very old the staff at the hotel was amazing I’m very happy I booked here.
best prices ever in rental cars 5/5
I’m using Priceline for over than 2 years now and I’m always satisfied with the result. best thing they can offer is booking cars without credit card and cancel anytime
By Norcross clip Lord
Fast, intuitive and simple. Much appreciated.
Great App 5/5
I have used Priceline for a few trips now and the app is very easy to navigate and always gives me the best pricing available. I would definitely recommend it if you’re looking to save some money on your flights!
Never Disappoints 5/5
By Rick Grove City Ohio
Read the reviews! I do not book a hotel or motel under 70% on the customer reviews!
Cool with Price Line 5/5
Good app, I have had no problems!
Nice to pull up “your trips” on the app when checking in. No logging into the internet or searching under pressure for your confirmation email.
Horrible customer service 1/5
I found the EXACT same flight on Expedia cheaper. I saw Priceline offers 100% guaranteed lowest fair on Exact same flights. I called to report the findings on Expedia and they could not find them. I did 5 searches from a laptop, desktop computer and my phone while speaking to the rep who I believe was from overseas. She kept saying she can't find the flight. Impossible not to see the flight cause it was the first flight in the search. Transferred me to a supervisor who also said the same thing. Offered to send screenshots of the search and they said they still need to see the flight online. It's a scam they are offering. Horrible service. Now I hope I don't have to call them for any issues on my flight. Last time I will book with them.
Easy as pie 5/5
Great app and love Priceline. So easy to use and really great deals!
Be Phillips 5/5
Awesome app thank you Mr. William Shatner
Always pleased 5/5
By Fairy Jezzii jae
So convenient, since I always use Priceline
The Best 5/5
Price Line is cool
Holiday Inn is 4 star? BS 1/5
I just bid for a 4 star hotel and got stuck in a 3 star holiday inn. Bait and switch 101 right there.
Booking Hotel 5/5
I love it. Been using it for years and saved a lot of money.
The best part for my wife and I as we travel to are destination no matter what time of day we can reserve a room with no hassle.
We walk in and are room is ready after a long day of driving.
Great deals 5/5
We travel to Las Vegas and we’ve found some of the cheapest prices on hotels and car rentals.
Horrible Service 1/5
By Unhappy inUSA
Tried to book a hotel reservation thru app because of coupon received. Was routed to web page at payment info and NO place to apply coupon. After contacting Cust Service was told reserv was not thru app so could not be applied. Nothing they cud do! Don’t send out discounts you cannot use. Plus have a rep available to TALK to