App works great! 5/5
Let me guess, there's going to be a bunch of idiots on her complaining that it doesn't use Apple Pay or Apple wallet or something. They always do. Then they give the perfectly fine app a 1 star. It's annoying.
The app itself is fine. Don't let a few complainers get in your way.
App needs to support ApplePay.
Will not go past stay the loop screen.
Why doesn't this app work? 1/5
Why doesn't this app work for renters insurance? It won't let me log in at all if your a insurance company the app should work for all policies not just one
Please fix issues 2/5
I love the app. It's USUALLY so convenient for paying bills and viewing cards. But every since the update it will not let me sign in at all. Touch ID is enabled and after using my fingerprint the app crashes. Please fixxxxxx!
Worthless App 1/5
Signed in and tried to get any of my current insurance information such as insurance card coverage etc. etc. Every selection that I chose told me to go to the normal website. Worthless application. If there was zero stars to give that would've been my selection.
Great app, love that Touch ID works for it!!
Great, just needs iPad support - stop asking for "wallet" support people 4/5
By Kaleb Conner
The app works great on my iPhone, I would love to see it be added to the iPad for support.
Also to the people asking for he insurance cards to be in the "wallet" app, apple doesn't allow this. It's not progressive's fault, blaming them for it is foolish.
Keep up the great service progressive!
I have been worried because the fast pace life has left me wondering if I have my current insurance card and keep forgetting to check my glove box... so I was laying in bed and decided you know what the app might show me and hopefully it is easy and at that moment I hoped that once I downloaded it I wouldn't have a huge hassle retrieving my user ID and password, super simple and quick first YESS moment, then I was l hoping there would be an option to make it simple to receive my paper insurance card...another YESS, not only did it have the option but it also gave me one simple option to have it mailed to my address WITHOUT the hassle of downloading and printing, since I no longer have easy access to a printer.
So I am extremely satisfied with this app... and to be honest I never EVER write reviews... I was blown away and had to let others know...
To be continued... hoping I will actually receive my hard copy in the mail soon 🙏🏻
Most of the time won't connect. Super slow when it does
App is very rudimentary. 1/5
Need to add billing statements.
Nigel C. 5/5
This app is absolutely amazing.
I love the fact that...
1. it shows you what u really came to see!(your next payment amount, due date as soon as it pops open and
2. it also stays signed in until you decide to sign out.
3. it allows you to tap directly in to and use the electronic copies of ur documents and email them.
THX PROGRESSIVE APP DEVELOPERS! Nice! 😄
Need pass for wallet 1/5
Will change review to 5 stars once the ID card can be added to the wallet!
Update Please 2/5
Please make this app compatible with iPad and iPad pro
I love this app 5/5
I love using this app
Crashes all the time 1/5
This app crashes constantly especially if you try to view discounts, instant crash
App has a problem 1/5
The app won't recognize my renter's policy that I had just purchased.
Always "offline" 1/5
So you only need this app when you really need it and everytime I need it, it always says "sorry you're offline" even with full signal 4G LTE or wifi I can never login it it just tells me to call the 1-800 number. I dont know if they need an update or a bug fix but for being a convenient app its not very convenient.....
Get your stuff together progressive 1/5
By Steve O 1990
Out of all my Apps this is our worst app ever does not let me login on have to go all way to the website to pay my bill it's very inconvenient did not recommend this app to anyway
No Wallet card 3/5
Would be really nice to get my ID card in apple's Wallet app instead of having to go all the way into the progressive app to find it...
Latest update crashing 1/5
Just updated to this version, keeps crashing at the login screen on my 6plus. Has worked flawlessly up until this last update.
Great app easy to use 5/5
Just started with progressive insurance and i am impressed with the app.
Great updates 5/5
By 1337 waffles
Easy to use and love touch id
Roadside assistance ... NOT 1/5
By goo boy (Adam Deehr)
Used the app to request roadside assistance. It told me help was on the way. Waited an hour. Nothing. Called and talked to someone. They said that no one was ever dispatched. Then the call got disconnected. I called again and gave them my info all over again. After being on the phone for 20 minutes giving all my info again they finally dispatched someone with another hour ETA. Worthless app feature.
Easy to use, design is great, no problems ever with Papal in anyway. (Paypal user since 1999)
Great app 5/5
The previous reviewer is incorrect: you can do plenty within the app without having to go the website. You can pay your bill, change a bill due date, see your upcoming bills, view/share your ID card, get roadside assistance, file a claim, view your coverages, etc. I'm not sure why this person is saying otherwise. I can meet all my essential needs without ever having to go to the website.
Doesn't even work 1/5
I try and log in and it shuts down. Please fix.
Almost everything is done on the web 2/5
In comparison to Geico's app, this one falls very short on what it can do for you. You can find almost any function on their web service but nothing on the app. They should add the feature to text or message an agent like Geico has. Please update this.
Roadside Assistance failure 1/5
By Snedly Von Munchausen
The app tells you that a roadside assistance request has been put in when using the roadside assistance feature. However, it simply doesn't work. You have to call them. You might as well not even have the app, or progressive might as well not have the "roadside assistance" feature as part of the app. After placing the request it clearly stated, "help is on the way" however, HELP WAS NOT ON THE WAY. I waited, no one showed up... And had to call. Could have saved me $ and time.
Touch ID. 4/5
ADD TOUCH I.D. !!!!!!!!!!!!!!!!!!
UPDATE: Touch ID doesn't work on my iPhone 6 or my wife's 6s plus. All other Touch ID apps work.
UPDATE 2: Touch ID now works.
Works Well 5/5
No complaints. You can see the status of your claim and it's easy to log into.
Can't even login! 3/5
Keep trying to loving and it keeps telling my info isn't right. I've logged into website and it works fine, but just can't get into the app.
Touch ID 2/5
Touch ID is NOT working. Have to login every time.
Simple, but so far, so good. 4/5
I read one review where someone said TouchID did not seem to remember you. I played around with it and figured out that TouchID is only used if you do not log out from the app menu. If you simply shut down the app via the app switcher (double click home button and swipe up on Progressive app to close), the next time you open the Progressive app, it will prompt you for a fingerprint.
App and TouchID 3/5
Current version appears not to retain the use TouchID setting.
Fast, intuitive and easy to use 5/5
I don't write many reviews but felt compelled to for this app because I was so impressed with how fast and easy to use it is.
I did not experience any issues with login or Touch ID as other reviews have mentioned.
Credentials work for website but not in the app. Tried to reset the password and it still won't log in. Maybe if I could get in the app it may have some value, but for now it's junk.
Can't log in 1/5
By Don donaldson
App won't recognize my log in info, same info lets me log in on the website. Stupid.
Touch ID 1/5
Touch ID doesnt work..still need to type in username and password
The app continues to crash since the last update. I didn't have issues previously.
Where is PAYPAL payment option?? 2/5
I can pay by Bill with PayPal online using a web browser. Please update the app to include this payment method. It's pointless to have the app if I have to log in through safari to pay my bill.
Worst app 1/5
It's not an app, it just shows the policy coverage document.for every edit it navigates to website.i would give zero star when compared to Geico!
Touch ID????? 1/5
What's the point of having Touch ID enabled if it's not gonna work. When you log out, you still gotta enter your user ID and password to log back in. And the remember me leave you logged in. I'm confused, my State Farm app Touch ID logs me in, I don't see what it's on progressive for, b/c u can't log in with it.
Won't recognize log in information 1/5
By Cecil Xavier Bloodfart III
When I go to log into the app using the same information that I use to log in into the website it doesn't work. Fail.
Decent app needs resolution adapt to iPhone 6/6s 3/5
Decent app. It works. But it can bring better user experience if it adapts resolutions of iPhone 6/ 6 plus.
Still Missing features 2/5
Apple Wallet integration is a must for an app like this. The PDF-based ID card is clunky at best, and got me burned when I needed ID and couldn't find it in the car...and was in a no-reception zone. Please let us save a pass to Apple Wallet!
i already pay this insurance bill on app better than paying in person. i have no problem with it.
Crashes on launch 1/5
Worked great before this most recent update. Now I can't even open the app. The splash screen appears for about 1/2 a second then the app closes. Tried deleting and reinstalling, but the app still keeps crashing on launch.
New update has the all unable to open. Please fix!
Was great until the latest update... 1/5
Now it crashes upon launch every time. Deleted and redownloaded and is still crashing. About to have to go online to print a card.