A recent update apparently disabled the pharmacy function. Now instead of easily scanning my Rx bottle and picking up my refill, it redirected me to the publix pharmacy app. THAT app is difficult to set up, use, and unnecessary. I consciously chose not to use it.
The pharmacy section was the only part I really used in the publix app. Now I have deleted the app and been forced back 20 years to call in a refill snd sit through the interminable message.
Something actually worked brilliantly and now it doesn’t.
Total garbage 1/5
By Kleber Maia
Please make justice to your brand and customer service. This is app is a total shame. You don’t even bother to include pictures of the products. Sad, very sad.
Maybe I’m missing something 1/5
By St surfer
Is there a way to view to sale ad in a traditional flyer mode. I have to go online and view. I must be missing this. List view is no way to advertise!
This latest update killed it. 1/5
System requirements 8.0 or greater. I'm running 9.3.5 on my iPhone 4s and the Publix app crashes every time. I've tried reinstalling, rebooting, to no avail. I depend on this app for my shopping list. Please fix it!
Needs revision 1/5
This app has been wonderful until I updated it today. Now, the app just flickers on my screen and refuses to open. I've tried everything to fix it. Unfortunately, Publix will lose my money until it's updated again!
Finally ... scan UPC feature! 5/5
Just open your refrig or pantry and scan the UPC bar codes of what you usually buy. The camera decodes them and populates your shopping list. All the product details (brand, size, variety, etc) are captured. Then it organizes your shopping list by aisles based on the Publix store you choose.
Just crashes 1/5
By Book of Numbers
You released an "update" to fix bugs. Never had any issues. Downloaded update anyway. Now the app won't even load. Instantly crashes. Deleted and reloaded. Same crap. Way to go you idiots.
No longer works for visually impaired customers 1/5
I regularly use this app to check the weekly ad. However, the most recent update has broken VoiceOver accessibility for customers with visual impairments, and I can no longer access needed information to shop at Publix. Please fix this.
New Update Unreadable 1/5
Uh... the new update ruins a perfecty good electronic coupon pages. The typeface is even smaller and less conrast than before. No, you're not going to in any "cool" design awards. Bring back readability!
Weekly ad not working correctly 2/5
By Jack the Beanstalker
When i select weekly ad it loads blank. I have to select another area to go to then go back to weekly ad before it loads correctly. This only started happening after the most recent update.
Not speech friendly 1/5
I don’t know who your research and development people were thinking because this updated app is not speech friendly. I happen to be blind. I depend on VoiceOver to help me do my shopping. Shame on you!!!
No longer working 1/5
Suddenly the app doesn't work in my iPad mini....I've been using it for a very long time. Help!!!
Latest update has crashed the app for iOS 9 1/5
By Sarasota, FIorida
Please fix this bug introduced in the last update which does not allow the app to boot up on iOS 9
Don't update 1/5
After the newest update it won't even open at all.
Complete Breakdown 1/5
Crashes on every attempt to open. I Phone 6s with iOS 9.2. Please fix!!
Latest version CRASHES !! 1/5
By Yacht Fool
The latest version released 10/11/17 CRASHES immediately after trying to open on both my iPhone 4S and iPad Mini. Please repair ASAP !!
App is great again - reported bugs fixed! 4/5
Everything works great again!
I really like the list of ingredients for each item so I can check for allergens at my convenience rather spending forever in the store.
Like using the app a lot. Very helpful prior to and when going grocery shopping. It's easy to use and has some really great features when they work. Had a couple of technical issues with some of the features in the past and contacted customer support. I didn't expect to hear from anyone, but several days later there would always be a return email acknowledging the problem and that it would be addressed in a future update. Updates came and the issues were eventually resolved. So, I guess there is somebody out there listening. On the bright side this app is free and it does work for the most part. I'm sure most people out there still shop the old fashioned way, A piece of notepad paper with scribbled lists. I prefer to use this app. I am a techno geek, and like this sort of thing. I'm sure its not for everyone, but if you had some interest in trying it, go for it. If it's not for you, you can always delete it.
It's a FAIL. 1/5
Won't stay open. I reloaded it today because it wasn't working..then I noticed it was updated yesterday. Says it all, doesn't it???
Can’t edit location of items 1/5
I reported this issue back in July, yet it continues to not work. I am not able to amend aisle locations of any items...for example, changing the location of bread from the pre-populated aisle number to Bakery. Or if an item does not have a location set and I chose for it to be in Meats, for instance, it won’t let me save that location so the item shows in the proper order on my shopping list. Then item just falls to the bottom of the list.
Love it but... 4/5
By 5 de iPhone
I love this app, I love making my grocery list on it and it tells me where the item is located and all the great deals. The 2 things I wish it could do is let me save at least 3 stores as my favorites. I have 2 Publix near my house and one near work and if 1 doesn't have an item I have to change my favorite store to something else in order to find out if another publix has it. So, the ability to save more than 1 store as my favorite would be awesome... OR/AND the ability to search for a specific item within a certain mile radius that can tell you if any of the closest publix carries the items. Other than that which are actually big things for me... the app works great! :)
Sync issues 1/5
This app CONTINUALLY reloads items to my shopping list WHICH I HAVE ALREADY CHECKED OFF. Talk about frustrating! I am ready to go back to the paper lists!! Now it won't allow me to reassign a location! Most of the locations for the BRAND NEW STORE ARE INACCURATE. It makes shopping with this app IMPOSSIBLE!!
Never received the email from Publix support. App still performing horribly.
Unusable:freezes/force closes 1/5
What a awful app for a great store. Completely inconvenient, force closes a lot, freezes, waste of time. Better off standing in line at the deli.
Good but needs performance tweaks 3/5
It’s great when it’s working smoothly. I find that I locks up way too frequently when scrolling or searching, sometimes unresponsive for 20 seconds or so.
Another issue I found was it keeps resetting my list. Once I finish shopping and clear the items off the list it doesn’t sync the crosses off items. The next time I use the app all the previously checked off items are back!
My Suggestion 5/5
By More Happy Sales
Nice app. I absolutely love Publix and would love to see the app do more. It would be nice to have a scanner that can be used in store to check prices and calculate what is in the cart. Many moms are trying to stay on budget; I would love to see my favorite store make it easy to do so with this app. Also, the app could keep the history of the list making it easier to remember what brand was purchased the last time especially after trying an Aprons recipe. Labeling the items per recipe while showing the total would GREAT!
Good app but latest update is terrible 1/5
Normally I love the Publix app. I tell my friends about it and it makes my life easier. Except this most recent version. I get error messages with almost every function I use and it tells me I deleted my shopping list (which I didn't). I can't use the app with this most recent update. Please fix these bugs Publix!
Your app doesn't work, I don't know who developed this app but it's terrible
It's working again. 3/5
After giving it a single star when it quit working, the developer wrote me to let me know it was temporarily down due to the recent hurricane. Now that it's working again, I raised the rating.
Now please set up an automated notice indicating app "is temporarily turned off due to the hurricane" when that is the case so the customer doesn't waste time trying to order when it's impossible, and please use larger black font stead of light grey used now for orders. I'll be happy to give you one more star for each feature. Also thank you for caring enough to reply and explain. I do appreciate it!
Online Ordering 🅱️ROKE 3/5
By I R Tobi
No but seriously, an update broke the ability for me to order online. Couldn't for multiple days, still can't. I'm seeing other online orders happening in this store, so it's the app's fault. Please fix :x
By Jack $ jill
This app is terrible!! U can't even scroll up or down without the app freezing. U can barely even search for anything without the app shutting off. U can't do ANYTHING!! I've restarted the app, re downloaded the app, rebooted my phone and it's still terrible!! Either I might just have to use the online site or just give up publix altogether. I want to be able to know what's on sale or what they have in store before I drive all the way there.
Used to be a great app! Buggy! 🕷 1/5
Recent upgrade is completely unreliable. Crashes when trying to get to shopping list window. Can no longer assign a location to items it doesn’t recognize. I have always used the app in store and have always relied on it for my shopping list. (Tells you what aisles items are located in) Has helped me save money by just going straight to the aisles, so I can skip impulse shopping. WAS overall a fantastic app, but latest version is so buggy that I may have to use pencil and paper again! Ugh!😡
Needs some work 4/5
The app is great for online ordering but iOS 11 seems to have broken it. I can now no longer select time and pick up date so I can’t order anything.
Update: Looks like it will be fixed soon. Thanks!
App is garbage 1/5
Fix your online ordering. With your grocery rates as high as they are, you'd think you could hire someone to fix a simple tech issue. You're losing business
Publix App is awful 5/5
This app used to work good. Now I can no longer order online and none of my digital coupons get deducted. Time to go back to Walmart. This is an update. I just want to say that I’m impressed that someone from Publix called me about my issues. First time I have received that type of service from any grocery store. Nice to know that they disabled part of the app because of the hurricane. Although maybe next time they should put something out there to let us know so there’s not so much confusion.
I tried to put in a order for a pub sub and it wouldn't allow me to place the order cause I had to select when I wanted it ready for pickup and the wouldn't let me select a date or a time at all just didn't work so I couldn't go through with my order so very frustrated with app lol
A LOT of improvements since I last used this app! 4/5
I love the digital coupon interface within this app. It makes clipping them fun and also love that it's included in my list! This app is Sooo much better than before(it's been years since I've last used it). I would like some way of adding a item price to it. Husband likes to know an estimated grocery 'bill' as do I. I also like knowing what I'm about to spend before I get to the register. I also love knowing which phone number to enter to use those coupons. LOL, I've been entering the wrong one!
Just ok 2/5
I just recently started shopping at publix, because the first one close to me opened not too long ago. I love shopping the sales, and green flyer deals. The app, however, is extremely basic, and doesn't function even as well as the website. One thing that would be extremely beneficial would be to have the prices of items. I am an extremely disciplined, shop by the list kind of person, and lack of this feature has deterred me from committing more of my shopping to publix. Lowes foods has this feature, so I know it is not impossible. I want to know exactly what I'm going to spend when I go shopping.
Please fix 1/5
By yourbiggestfan (not literally)
I order all my deli meats through the app so I don't have to wait in line and then wait for all three meats to be sliced. Now, for the past two weeks it won't let me schedule my pickup time. Therefore, I can't place my order rendering the app useless to me.
App issues 5/5
I have used the app many times. Super convenient and a time saver so I don't have to wait in line for lunch meat or subs. Love this app.
Y’all need to fix the select for the times and the dates to pick up the buttons no longer work
Can't Edit Order 4/5
Great app but all the sudden I can't order from the deli. It tells me to enter the pick up time but when I click nothing happens! I can't enter the info to submit the order. The only thing it will let me enter is my phone number. I've ordered several times from the app with no issues but now I can't :( Hope it gets fixed soon!
Can't place online pickup orders. 1/5
Don't use this app if you have any expectation of placing an online pickup just call the deli. I used to love using this app to order online to pick up sandwiches or deli meat so I didn't have to wait in line but for a few months now it doesn't let me select a date and time for pickup and I haven't been able to order online. Very frustrating because I keep checking back after bug fixes and it's still not fixed.
Can't Schedule 3/5
I love the app but all of a sudden I can't schedule Date and time of pick up. Takes me to screen but does nothing when touched. Even reset phone with no luck. Please fix this glitch.
It's broken 2/5
Not sure if this is due to hurricane Irma, but I am no longer able to place a deli order from the app
Online ordering (currently)won't work 5/5
Tried ordering deli meats... won't let me schedule the order.
No date / time - cannot select
I tried iPhone and iPad- and different stores
Too many glitches 2/5
The app use to work great but now it's filled with glitches. It freezes, gives numerous errors and crashes constantly.
it no longer works. deleted!
Superb 👍🏻👍🏻 5/5
This app has taught me how the BoGos can save you money on a quality product!
No good 1/5
This app lacks any resemblance to user friendly. Totally unwieldy and glitchy.
Expired offers 3/5
By Domestic diva 904
The app will not delete offers once they have expired