Can't order what I want 2/5
I like being able to order the food I want ahead of time. However on this app I can't. So I use my apps for places like Chipotle to order food and go pick it up because it lets me order what I want. They need to make allow people to create your own orders on the app. Then we can also build points. If I have time I will go to my actual location to get something but that's only if I have time.
YOU CANT PAY IN STORE! 1/5
I eat here so often and I just want to order online and pay in cash at the store please. Chipotle and Freebirds does it why can't you??
I can't place an order 1/5
This is the third time I've tried to place an order online and the third time I've been unable to do so. I get through the whole process but nothing happens when I hit "done" or "place order." Nothing. Not sure the point of the app if I can't use it to place an order ahead of time.
Bad app that makes things LESS CONVENIENT 1/5
This app needs a complete overhaul. The worst part is it schedules the food prep FOR YOU so even if you are five minutes from the store you still have to wait TWENTY minutes for your food. The app also has a great deal of unecessary flair for no reason. It's just foolish. People want efficiency when they order food, not bad graphic design with luchador decoration. I have never reviewed an app before now but that's just how awful this app is.
Cant sign in anymore. 1/5
Every time I try to sign in it takes me to sign up screen.
I can't even get past the "set home store"
Screen. It just spins forever and does nothing. Worthless app.
Wish I could give this zero stars 1/5
Absolutely obnoxious app. They switched the rewards redemption to be horribly difficult to navigate.
Well, I'll give them 5 stars for being the best at being clueless as to how an app should function properly.
Zero Stars 1/5
I wish there was a zero star option. I don't understand how a company the size of Qdoba can't create a better app than this. I'm seriously blown away. Congrats on creating the worst app I have ever downloaded. I have an advanced computer science degree, but have no idea how this app even works. Well done developers.
Thumbs Down👎🏻 1/5
Why do I have to log in each time to use the app? I've only had it for a short time but I shouldn't have to log in each time.
Logs you out every time 1/5
By Bizzy Mommee
Crappy app can't log in and this is after getting support. Wil no longer return to your restaurant.
Just Terrible 1/5
By Andrew Siemer
I go to Qdoba multiple times a week and before this app would always use my physical points card. I always wished they would integrate it into Apple Pay like most other fast food restaurants are doing so you don't have to carry a bundle of rewards cards. This app is slow, confusing and should be a cleaner UI. Also it does not use the iPhones full capabilities.
I miss the simple card 1/5
I have rewards to use for an entrée and naturally the app won't let me login now.
Logs you out and you can't log back in! Keep getting a "session timeout" error. Very annoying.
Won't accept my email 1/5
I created an account with the old program, used it when they got this new rewards program, but ever since the update, I no longer can sign in. Says it's not a real email, which it obviously is, and was used to create my awards account. I now have to use the website on my phone to access my account
Zune-level bad 1/5
UX is terrible. App is so bad that I don't want to go there anymore. Which unintuitive icon do I click on? Hmmm.
Exceptionally complicated 2/5
Wow. They have made this app more complicated? It's like trying to do algebra to do anything with this app.
Awesome App 5/5
By Chris BG Point
The app is fun & easy to use. The new rewards system is way better than the old system.
Probably the worst app ever 1/5
Doesn't work at all, can't claim the rewards, dumb as hell
Doesn't work 1/5
By Katie Fritz
Order will never go through. I have tried several times over the past couple months. Don't waste your time.
Epic fail 1/5
Account is useless if you have an email address with a hyphen in it. You can now only claim rewards with an app that will not allow you to sign in with a hyphened email address. I have had this Qdoba account for over a decade...same email address the entire time. What gives Qdoba IT person?
Cant order 1/5
Can login but cant order says to "specify date and time" but there is no option to do so, usless.
Good food, terrible rewards program 1/5
This is the first time I've ever written an app review. That's how much I dislike this app and the new reward program altogether. 1-it keeps giving me an error when I'm creating an order, then just crashed. 2-I can't figure out how to add points after the fact (when I didn't have my phone during my in store order). 3-the perks don't add up as fast as the old program. 4-it's confusing and annoying to use. 5-bring the old simple program back please.
App works fine 5/5
Figured it wouldn't work based on all these reviews.... Everything worked fine for me. App looks pretty nice too.
Horrible by every means 1/5
Consistently logs me out and doesn't record points for purchases. Rewards are lower than before the app existed. Please go back to the old ways qdoba.
Doesn't work 1/5
Simply won't work. Have to re login every time I open the app. Then will make an order and when checking out it says error and to go back. There is no way to troubleshoot the error. Complete waste of time with this app every time I try to use it.
Broken and lame 1/5
By Doesn't work and broken
It's broken and riddled with errors
This app doesn't work very well. I should at least be able to add the card to passbook.
Worst app I've ever used. 1/5
This is literally the worst app I've ever downloaded and is completely useless and confusing. Of course that is, if it actually works because it crashes a lot.
Not giving me my points 1/5
Had over a $1000 catering order, no points have shown up on my app profile. Also several individual orders didn't show either. I wish I would've kept my card. Makes me sad.
What Crap 1/5
No way to sign in? Get your stuff together.
Have only installed it temporarily 1/5
By Shoes untied
Sorry, too much competition for memory and space on my phone for your app. As soon as I redeem the points I earned with the very simple and easy prior process, I will be deleting the app. The new complex process just not worth it.
Hadn't been to Qdoba in a while, so I was excited to use my rewards points towards my meal. Turns out, you can still scan your card to get points, but gotta cash them in on the app. Get the app and guess what...no way to link the two, so all those points??? Useless.
Ridiculous app. Go back to the old way 1/5
Qdoba made it easy. Have a rewards card earn enough points get free food. Now they don't want to take this easy process and use the app. Earn the points and then use the app to order the food with the points ahead of time. I have three free entrees I found out tonight but have to now get this dumb app. You tell me if some bean counter said hey we give away too much food let's see about making it harder to redeem. To that I say hey maybe I'll use chipotle restaurant. They don't have rewards. If they aren't going out of their way to make anything purposely difficult either.
Order did not make it the store 2/5
App worked fine for putting my order together, I signed in via Facebook. Sadly, the store never got the order and had to make my order and also re-charge my credit card. I recommend calling the store to make sure the order was received.
Like the food not new "Rewards " 1/5
As with the other reviewers I downloaded the app,then it disappeared with the last update. I have 8,000 + points that still can't use. The other program was much easier.
Does not work 1/5
Wanted a burrito. Didn't get one. Had a burger.
This is stupid. 1/5
If you don't want customers to receive rewards, just don't have an awards program. That is better than a terrible app that does not work. I cannot click next in the sign up and it will not send me a password reset link. This is like getting a glass of water that doesn't have water in it. Pathetic. This is my 3rd try over several months. They can tell me my points at the register- but I can't redeem them because the app is useless.
Doesn't work! 1/5
No matter what I do, it won't let me sign in. Wish I could rate it a 0!
Not that bad 4/5
By Doba worker
If it's not letting you sign in, send an email to the corporate containing you info and points, they should give you a new account, as well as any confusion can be cleared up by workers. Overall it gives you much more options and eventually when the kinks are worked out it should be better, and more user friendly
Useless app 1/5
I loved the simplicity of using a card to get free meals. Having to download an app in order to claim the points is ridiculous.
Latest update broke ordering 1/5
I downloaded the latest update last night, and now I can't place an order. It lets me create an order but when I get to the review step, instead of showing the qdoba address and a place order button, it just says "Order your masterpiece at your nearest qdoba!" with no way to click. I also can't seem to get to my cart, so every time I try again I have to start all over, but nothing is working anyway.
Overly complicated. 1/5
And poorly designed
Invalid sign in 1/5
Still didn't resolve the invalid email address when your email has a hyphen in it!!!!!
App doesn't let me sign in due to - in my email address 1/5
I can no longer sign in because the app thinks my email address is invalid due to it containing a hyphen.
Still a bug in 2017.05.11
Needs work 1/5
I have to delete and reload app every trip in order to redeem my points.
If I can give it no stars! 1/5
Just over all needs a lot of work!
Great Food, Terrible App 1/5
I have rewards racked up that I can't redeem. App always gives me an "invalid" error. The employees have no clue on how to fix it. Deleting and reinstalling has now left me locked out. Resetting the password doesn't even work.
The few times the app did work for me, the UI was very confusing. Will continue to eat at Qdoba, but ditching the app. I don't need a free meal that bad to deal with the frustration of this.
Yep! These other reviews are accurate! 1/5
Worst app ever!! It is confusing and wouldn't let me redeem my free entree. Come on! But this is how they do their rewards program now so I guess we have to deal with it.
Negative 5 stars 1/5
I cannot place my order!!! Every time I try the app ask me to select a time for pickup then it crashes. The same thing happens on the website
Won't let you use your rewards! Don't waste your time & money. 1/5
I currently have about 3800 points. Upon trying to use these to buy the knockout taco entree this evening, i kept getting a pop up saying "Error: Those credentials are invalid." However I was logged in & the app was recognizing my email and name! I checked to make sure the app was updated, which it is.
Funny thing is, I was able to pull up the scanning code and scan for more rewards, yet couldn't use what I had collected so far?
The BEST part is that when I asked the employee at the register if I could just redeem them through him on the register, he said no.
Are you kidding qdoba? If you are going to offer an app at least make sure it works!