Cannot download all data since last update 1/5
By aggrevated user
Since enabling touched, after the last update, I keep getting notified all my data cannot be downloaded
Another update, still a poor application! 1/5
By Creating a nickname is stupid
Once again, with excitement I upgrade only to be letdown. When will intuit make a full function app? I love the message that tells me the function isn't't available for my device but I can access it from my p/c...Great, I'm still tied to my desk! Why bother with the mobile app then?? Still, does not use all the functions of my iPhone.
I love how I can only rate this useless app once in the lifetime of having it,I would give it no stars if I could!
Good but 3/5
It logs me out automatically after a certain period of time. That’s annoying
Can’t change admin for years 1/5
Hard to work with
So slow it’s barely usable 1/5
I have been using QBO for a year and I am actively looking for an alternative. The online service is slooow. Very, very, very slow. Like, dial up in a storm slow. The Apple apps on iPhone, iPad, and Mac all lag really bad. Windows 10 app is just as bad. You pay a monthly fee, then pay credit card processing fees, and the deposits take days. There are no monthly fee services that deposit faster. I have used QuickBooks pro fro years and love it. QBO is a poor choice in my opinion.
Came from desktop 3/5
I came from the desktop version I had been using and upgrading for 10 years. The transition to online has been painful. The tech support people are the absolute best. Very kind and patient!! As far as the app goes, it REALLY NEEDS to perform as good as the safari experience!(which isn’t perfect) It is so frustrating to not be able to all I need to on the app!! I’m still new to the online version and working out the kinks but looking forward to seeing the app get an upgrade and SOON! :)
Worst customer service 1/5
I love the idea of the app but it’s too confusing I don’t get a lot of the options and customer service I barely understood anything was no help at all. I just simply needed the app to track income/expense and personal pay.
Just Ok 1/5
Your misleading us when you say I can run my entire business from my phone. Try opening an invoice with an employees time added. I also cannot enter time or a vendor bill
Nice, but naughty 3/5
I am writing this review at Christmas, that explains the headline :) this app used to be awesome. Now I get a lot of can not connect to data or can not refresh data even after multiple refreshes.
Hope they fix it
Mobile Access 5/5
When I am waiting for kids or train etc I am still able to post and make hanged using the iPad or iPhone and very convenient
Did desktop. Now online. 5/5
First year I got desktop version. One time purchase and no monthly subscription. I thought it was a great deal and safe being off line.
By the end of the year I was so deep behind on every aspect of book keeping realizing desktop version is the same as steering a massive cruise ship without any crew to help. Big mistake.
I got online subscription now and most of the book keeping now is automatic. Not to mention I have instant access thru internet from anywhere in the world, on any device I have on hand at a time.
Now my invoices go out automatically each month on time, expenses and income organized, and getting taxes done each quarter became a nonevent. I can finally enjoy running my business instead of worrying about paper work and book keeping.
Like the mobile app
iPhone X needs UI adjustments 2/5
The “Accept” button at the bottom of banking transactions is on top of the “Home bar” on iPhone X
Please fix the UI so that there aren’t any usability issues on iPhone X
Needs more features in iOS 3/5
By Robin and Karen
I enjoy traveling light, and I travel for a living. I have the 12.9” iPad Pro and find the QB app quite limiting compared to its web and OS counterparts. Of course, I would use the web version on the iPad, but even then, the web version isn’t optimized for iOS. I can’t scroll the pages, the pages are clipped at the edges, and most of QB features aren’t available to me in their stripped down version of the iOS app. It can be very frustrating trying to get some after-hours work accomplished on the iOS version of the web and app.
By Tammy De
So easy to use and very convenient
Does not connect to my bank 2/5
It connected to my bank (Bank United) the first day and has not worked correctly since. I waited on hold for 25min and no help. Was told I would receive an email with the solution...no email. Not very happy with this product for my first week of using.
Great potential, poorly executed 2/5
All in all I am disappointed with Quickbooks online. I find it very cumbersome as compared to previous desktop versions. I’m stuck because I need to have global access to my company files and need my team to be able to access everything at any time. It accomplishes this, but unfortunately sacrifices the convenience I had come to expect from previous Quickbooks programs.
Used to work 3/5
By Daniel Escobar
This last update has my app crashing and signing me out almost every time I use it. Usually this is fixed quickly but it’s been a while now. Please update the app so it’s doesn’t crash on the iPhone X
Everything is great but the inability to create packing slips from the app. Kind of a key part of doing business...
Great app 5/5
Love this app. It makes running my business easier.
It is not the desktop version but online 1/5
Are you running two or more company’s with the desktop version? You will need a subscription for each company. If you need some features then you will pay twice and pay more per year. Not worth it for us. So how do we get our money back from the 90 day trial? Don’t know yet. Support only interested in selling us something else. Would not tell us how to cancel AND get the money back on the credit card. Online help process no help either.
Problems with Quckbooks Subscription and access to using the app 1/5
The software itself has worked for me; however I have had problems with my QuickBooks subscription billing from the beginning. At the moment I have a paid up subscription directly with QuickBooks (not through the iTunes App Store) I spent about 45min either being on hold or attempting to resolve the problem with QuckBooks customer service yesterday and when I open the app it still is only granting me "Read Only" access. Now not only can I not invoice my customers to receive payments I am sitting on hold with an estimated 21min wait time at the moment. This is Ridiculous!
Making life simple 5/5
Best way to run your business.
Awesome product for small business!! 5/5
By Brads Lawns
Unbelievably convenient! From my iMac, to my tablet, to my phone I can access, enter payment, send an estimate, or invoice, etc and it’s all connected because I have online QuickBooks. Hint: go they intuit directly! iTunes was charging me an extra $5 a month. $19.99 a month they intuit and worth every penny!! Biggest time saver + unsurpassed professionalism to my customers and speed of connectivity!!
Wish I could send statements from the app. I do love the convenience of the app!
QuickBooks is great but… 1/5
I’m giving it one star because I’m frustrated every time I try to do something on my phone a Popup will come on and asked me to give QuickBooks a rating. When I click “not now”, I get the pop up again when I try to go into a different menu. The pop ups are annoying so I’m giving you a one star review until you fix it. If I click “not now” , I expect that pop up to never show up again.
New update has me locked out 1/5
Automatic update to my software today. Now I can access my account. FIX IT NOW! I am paying way too much to not be able to access my account!
Works fine. Major flaw 1/5
App is fine. Isn’t changing your world if you have basic organizational skills and any knowledge of how to operate Numbers or Excel and at a high price.
My biggest gripe, that I’ve told Intuit about for three years now with no repair, you can not export a sheet of all your line items WITH attachments. Meaning all of your receipts you scanned to make life easy can not be exported in bulk. I suppose you could go through and individually download each attachment. I’d like to have a backup if I elect to change providers or if I were to change career situation and no longer need QuickBooks.
Would advise buying a scanner and using numbers or excel. Yes it is a little more work but no never ending monthly payment.
Not happy any longer! 1/5
Having issues logging in every single time now, very frustrating and not happy at all. Always asking for finger print, and when typing in my password, it takes about 5 attempts before it’ll login to my company info.
Also having a constant lag when trying to input/submit any items to customers. This is extremely upsetting when trying to submit invoices before a deadline.
Great product 5/5
I couldn't be happier with this app
Is the best of the best, probably the purchase I ever done for my business
This might be 5 stars 4/5
By Kj sexson
The only thing... only thing!!!
Using square through The app .. or somehow sync invoices so they reflect in qb.
If there is a way to do that then this is 5 Stars!!
The program is regularly requiring me to update my accounts and will not auto update and refresh my bank accounts. Not as user friendly as I thought it would be.
Love it 5/5
Love it love it can write up on my phone and send to printer
Doesn’t always work 1/5
Says it can’t show details on invoices. Annoying.
Bank Transfers take too long 1/5
I am very frustrated. It has been 1 week since my clients paid their invoice and the money still is not in my bank account after 1 week. Unacceptable!
QB review. 4/5
Not able to print checks from app or change the total without adding all the line items amounts. I.e. estimates with multiple amounts as different options on the same estimate.
You cannot cost expenses to a particular job or client
So frustrating 1/5
Yes, the app is helpful and you can track your money, invoicing and stuff. BUT I’m so sick of always having issues with either login or messages in the app that they can’t show detailed information about my transactions because of some issue they have. Sometimes I can fix it when I login again but that’s not a solution and $15 per month are just to expensive to have a buggy app running my finances. Sorry...if that goes on I switch back to wave app which is not a s convenient but it’s at least free and I never had problems like this.
The Reeves 5/5
QuickBooks to go as well as QuickBooks online has worked out lovely for me and my company
Balance sheet 3/5
By Joe fernandez
Seem like they can’t fix having proper information on the chart of acct balances. It sends an error when you click on an acct. other than that the app is convenient
Unstable Bank Syncing with Capital One Spark Business 1/5
Selling a functionality that isn’t ready for market... Product is way too beta. Needs more robust customization features for price of QBO, and portability across other QB versions, ie desktop, Mac, etc.
Not great for my line of business 2/5
Doesn’t aloud me to itemize product with different price for each one of my client
Bad program because of the difficulty in the secret code I offer to delete the program and I do not want to waste my time in it if the secret code is difficult
Conevenient but lacks features 3/5
Overall, good for checking basic things on the go, as well as some other basic functions. It is far from fully featured though. QuickBooks online sees constant updates with new features lately, so it’s probably just a matter of time before the app catches up a bit.
Needs more 3/5
Does not have my bank listed. Does me no good. Been paying for 1 year now. And I see no where how to stop subscribing. Cost me over $10.00 a month.
Changed my business 5/5
This app has worked wonderfully. It fills the role of a second employee. Accounting has never been so easy for both myself and for my clients to complete their bill.
Search using memo 1/5
I’ve emailed many time to please add a memo search option on the iPhone app. It is so time consuming looking for previos invoices of the same job site address, which I type in the memo section. I have to go to the customer’s invoices and look for it one by one until I find the one I am looking for. So frustrating, I wish there was an option to search through memo and type in the address to bring up all invoices related to that address.
Still can't create PO's through app 1/5
I use QuickBooks for 2 things mainly. To create Estimates/Invoices and send POs once the Invoice has been paid. I can't create PO's with the app so it's useless. I have to go to the website every time I want to create a PO. It makes no sense that they would leave this feature out.
Too expensive. 2/5
Already with $40 was high and now not sure when they changed to $50 per month.