Touch ID 1/5
I was so thrilled when Regions app finally got touch ID, well there goes me being thrilled....its gone. What the heck happened to it. Please fix this horrible app and bring back touch ID 😩
Touch ID disappeared 4/5
I love this app. I can do everything I need to do.
I was happy when it started with Touch ID but with an update, it disappeared on my phone.
New review....again 1/5
By Ms Latonya
Terrible, my fingerprint keeps going away. Why does my balance normally show $0 between 1am -5am. WHERE IS MY MONEY?!??
By Bria Danielle
Touch ID in now gone after update and the app has the 'unable to log in' error too much.
Regions Bank 1/5
This app and their website are nearly worthless. They need to fire whoever designed them and start over from scratch. If you compare this with any other bank like Chase, BofA, or Citi it is almost laughable.
The worst. 1/5
This is without a doubt the worst banking/finance app I've ever used. To say that it is garbage would be too kind. Four out of five times that I try to log in there is an error. After several unsuccessful attempts, I go to the website on my computer and log in without issue. On the rare occasion when the app does allow me log in, it's a buggy mess. It loads for literally minutes sometimes before going to the next screen, buttons don't work, pending transactions don't show up. It's worse than useless, it is frustrating and makes me consider not banking with Regions even though I've been happy with every other aspect of the bank.
Touch ID? 2/5
I can finally log in the app and it seemed like it was going okay and now there's no longer an option for Touch ID and I don't see anything in settings either?
Get your fingerprint login back. 3/5
After checking the reviews periodically, someone finally posted a solution: log in, go to settings, and enable your finger print login. Done.
No worked for iPhone 7 plus 1/5
They got no ideal how to fix the problem!
Just not user friendly 1/5
Really needs to be updated, compared to other bank mobile apps, it's lacking. It messes up and is just not user friendly
Just Call Dave 1/5
This new update just goes into a loop and brings you back to the slash page to where you started to log on.
For expert IT help call Dave at
1-773-860-0069. I'm am a retired Software Engineer. If I can help the Federal Reserve System I can surely help a wonderful member bank like Regions.
Needs more user friendliness 2/5
Update: Touch ID is there just need to re-activate it. Works fine, other still applies---------->Please update the app again and make it solid. I need to be able to gauge my spending and budgeting through the app like online.
Fix the TouchID!! 1/5
By lets rock prod
The update is terrible and the touchID is no longer available to sign in. FIX THE TOUCH ID!!
By Pretty cool I suppose
No matter what, EVERY SINGLE UPDATE has glitches. The only thing you can GUARANTEE will work is checking your balance (MOST OF THE TIME). Otherwise, just use the mobile site...which is also down sometimes. WORST MOBILE APP AWARD
Stop FORCING users to update everytime you release a new version. This is another reason why everybody hates you, and is switching to credit unions.
Please read 5/5
First off most who are leaving negative reviews obviously do not know how to maneuver within the app
If you're having trouble with Touch ID log in and then the tab at the bottom labeled menu click. Scroll down to settings. Tap Touch ID and enable and give permission
If you're leaving a negative review because you do not know how to budget money or save that isn't the apps fault
There is always a pending process typically you can't expect results immediately
I've not had a problem with this app both on adroid or apple
Regions can't keep up with technology?? 1/5
Touch ID 1/5
Where'd it go?????
Sometimes it works fine , and sometimes it doesn't .. Regions is a great bank , but I'm so tired of their app not letting me long in saying the request can't be done ... The app is updated and there are still glitches .. The point of the app is to have it anywhere and anytime and it's not that way in reality .. That is just very irritating to me !! I would give 5 stars if it worked !
Budget calendar 2/5
Needs to be able to access the budget calendar & savings parts of the regions full website. The features on the full website are awesome, just wish they'd put them on the app.
No more finger print 3/5
I can't figure out why it quit asking for my finger print. Now I have to type in my pw ever time. I don't feel like my information is secure. Noticed this is happening to others.
Touch ID 2/5
Bring back Touch ID, it was very convenient.
Terrible app 1/5
Every update has glitches and you can't use it until it updates. But since it updates what seems like every day you can never use it when you need to. So frustrating. After 20 updates the issues that existed in the dust iterations are still around.
Kind of disappointed 3/5
Well, my friends have bank of america and their mobile app is just AMAZING, this one for Regions is very poor not so many options or features I wish they can invest more time giving it a better look and delivering something better to us, their costumers
Loved it until the "fingerprint" login went away..
Not a good ap 1/5
By Fried Pickle
Crashes and one touch stops working
Useless- actually dangerous to use 1/5
I've banked with Regions 30 years, my parents 50. We've not had problems at the branches but WOW. Mobile banking is a disappointment.
I've had nothing but problems with this app and it's support. There is little to no detail available on any and all transactions. You have to go to the Regions website to get transaction information.
There is no way to override holds on deposits or other transactions (quoted by a supervisor in mobile banking).
The support staff is rude. The hold time to get support was 20 minutes, then the support person repeated the problem 3 times with no solution given, and time to get a supervisor was 10 more on hold.
Best advice from the supervisor to avoid future problems: "use a bank branch".
Mobile deposit doesn't work 3/5
Each time I ave tried to do the mobile deposit, the app says it cannot process the images at this time. One of the main reasons I got Regions was so I could deposit checks without having to physically go to a branch, and so far that has not been possible. Extremely frustrating.
Can't do mobile deposit. Piece of crap.
Terrible app 1/5
It's 50/50 whether it will work on any given day. I do my banking primarily through mobile and will probably be switching back to Bank of America to avoid this hassle.
Touch ID 1/5
By tae bella
Touch ID sucks‼️every month it ask to input your password 🤔like really i have too many other passwords to try and remember!!! And you cant reset it u need to call customer service
Touch ID Doesn't Work 1/5
It can't be that hard to make the Touch ID work. Every other app does it with no problems.
I love the new thumbprint access. It's makes checking my accounts a breeze. It's very convenient to have control over my account at almost any time.
This app took a huge step forward when it introduced Touch log in a few months ago. Bravo. Otherwise, it seems to be just as good or better then any other banking app I've used.
Can't Update 3/5
Trying to open on my iPhone 6s and can't. Keeps saying it needs to be updated. Except when it goes to the App Store it just says open, not to update. An endless loop.
Good App 5/5
I personally have never experienced any issues with this app. I can easily check my balance, transfer money, and deposit checks. They introduced Touch ID login and that's really nice. It takes 2 seconds to type a password in but it is super convenient not having to type anything.
Like it 5/5
I have never had any problems with the app. It works great for what I need.
Mobile App update garbage 1/5
My mobile app was working just fine until "I had to update it" in order to even use the app. Once update it wouldn't even let me log in and when I go to enter my information it tells me that it's invalid when it's the same information that was in there before I had to update. Also, please get the workers at a branch up to date with technology. Half the time I leave the financial institution with "I'm sorry I couldn't be more help". I've been with you almost 20 years and I'm about to try another bank. Terrible...
Poor reliability 1/5
Questionable functioning, Touch ID login isn't an option anymore
Touch ID not available. 1/5
By Mr. Magdos
This App has always been behind the times in terms of Technology.
I remember for years, the app wouldn't "remember your login ID". Their solution to that problem was to "uninstall app rinse and repeat" until issue was fixed.
Now the Touch ID feature has disappeared. Either you're paying the employees too little to actually make a functional app or they are simply incompetent. It's the year 2017, Touch ID, has been a feature since 2014 fix your broken ish homies.
Hi Regions and downloads,
This app is horrible. On a scale of 1-10 it's a -100.
Problems with the app.
- thumb print reader doesn't work
- some menu buttons sign you out.
- super slow and tosses errors on the screen
- sign in and quick sign out error
I am sure there are more. Please hire a developer that knows what they are doing.
The app is terrible 1/5
The app needs fixing asap. Buggy and tiny Touch ID just disappeared. Thinking about switching banks just to use a better banking app interface.
Touch id does not work anymore. 1/5
By New to this iPhone app
Touch ID doesn't work.
Touch ID Works! 4/5
By John Murray E
Glad my Touch ID works now
Regions needs to hire a better programming firm all together. The app is, and has always been buggy, and the website is and has been, not up to par with other banking institutions.
I'm talking 5 years now of poorly executed online services. Too bloated with unnecessary items, too many clicks required for pertinent information... I could go on and ...
Inexcusable in 2017!
Terrible Update 1/5
Today I noticed all of my pending charges went away. That made me a little concerned so I decided to transfer $40 from my savings account as a buffer because I had a purchase to make and didn't want to overdraft. I was in a hurry and accidentally transferred from my checking. No biggy, it's the first day of the month, I haven't made any transfers yet until his one, so I'm not worried about making another one. I go to move the money I had transferred (+ the money I meant to transfer) and it WILL NOT let me transfer any money from savings. Okay, that's weird. I logout. Try again. Same thing. Log on the full site from Safari. Same thing. Call Regions: closed. Try again. No luck. Now I'm really worried. I finally snag an ATM at the mall and successfully remove $40 from my savings (at a $3.99 fee) and by this point didn't even try to transfer the other $40. I just wanted to be back to square 1. Way to go Regions.
By It's meamylee
Why do you have to delete and re download after every update? The "touch" feature doesn't work. 😖😐
Massive issue in new update 1/5
I loved the regions app until today when I got the new update. My "available balance" now shows my balance before any pending charges. It has always shown a balance that takes into account any pending charges, and continues to do so on the website. Why is the app different? I need to know what I have in my bank account currently to use. I shouldn't have to break out a calculator to figure it out.
Make updates less buggy 1/5
By A Shihtzu
Have to restart phone for app to launch
Love this app 5/5
I do not need the app to do a lot as I use the web option also. When I need this app it works great. Transferring money quickly from one account to another. It stays up to date and when I called in the hold time was not very long.
A suggestion for a new app though would be for the budget section of the website. I do mean another application and not an add on to this one. :)
Touch ID as worked great for me from the start. I have had the app for over a year now.
Thanks for a 5 star app!!!