Please re-vamp 1/5
By Mrz Wilson
Save the username or password. Better yet, fingerprint ID.
Why all the updates if you're not making improvements?!!
Update on review: have deleted and reinstalled this several times to see if it would help per your advice.
Didn't work 😡
Really annoying when it hasn’t worked correctly on iPhone for years now.
Update: Feb. 2018
Finger prints added, still doesn't work 😒😒😒
By Angry chiver
Will no longer send me alerts. Been going on for a while now. I don't like it anymore. Please fix it.
IPhone Issue!? 1/5
I can’t use the app since my IPhone updated there’s always an error so I’m going to delete it
Longtime user 2/5
I went through a month of not being able to log in because I forgot a security question and after calling many times someone was finally able to fix it. Currently I'm trying to make an Important transfer between accounts and there is no "drop down" window to choose which account to transfer to. I can only transfer to one account which I'm currently locked out from getting a pin wrong so now I can't get a money order to pay my rent. Because of this app I will be late/possibly evicted from my apartment.
It’s okay.. 3/5
The app is perfect besides the fact that it’s irritating to make a mobile deposit and it’s never done successfully. The app always says that deposit can’t be made.. very frustrating
Could use an update 1/5
This app could use an update. Sometimes it keeps me from logging in when I really need to see my account balance. Other than that, it's decent.
The app is getting really buggy and repeatedly asks for my fingerprint. Even when I try to use my fingerprint it doesn’t work and I’m required to use my password to get into my account, that is, if it lets me in. It’s gotten worse than before, I’ll update if app gets better.
Way behind!! 2/5
By Currency buff
I have a suggestion for the Regions Bank General manager/CEO. Deposit some money in another bank e.g. BoA, Chase, etc and use their app; then compare it with Regions. See how behind you are. Then find a group of IT people who can do a better job. Maybe pay them a little more. Sometimes it's not enough to do your best, you have to do what it takes..
Fix the app 2/5
Fingerprint not enabling. It stops working out of nowhere. The app needs major bug fixes!! Get ahead of the game Regions😭
I had previously written a short and terrible review of this app. After the last update I felt it necessary to update my review.
Thank you Regions for adding support for iPhone X models. The app looks beautiful and the FaceId integration is super convenient. The new LockIT feature is awesome too!
I have one little gripe left - I cannot search your app on my iPhone using the pull down feature. When I search “Regions” it pulls up maps, google, wiki, etc... but not your app which I have installed on my iPhone.
Thank you for all of the great improvements!
I just transitioned from another bank, SunTrust, who's mobile app was constantly updating to give the user access to everything she would be able to access online (bank account #, routing #, travel notifications, daily text messages of balance, etc.) all inside the app. As a frequent user I would love to see those conveniences in this app soon!
FORMAT , LOOKS 3/5
Make buttons and edges rounder
Finicky and frustrating. 2/5
I love using a bank that has online and app options (when they work) and up until lately this app worked ok. I often have more than one check to deposit but now, the app only allows me to deposit one item. Then I get a repeated error message telling me to resubmit images, which will never complete. I went through this 7 times and was never able to deposit my second item. Now I’m switching the majority of my deposits to my other bank and if I need money In Regions I will need to make a transfer. Not ideal to say the least.
App worth nothing 1/5
This app stopped working about three months ago on three of my devices. iPhone 6 Plus, IPad Pro and iPhone X. This app has not updated, nor does it have the same options in settings as my husband’s iPhone X (which is working well). Really fed up with the run around I get when I ask what they are doing to fix this inconvenience.
STOP FORCING DOWNLOADS 1/5
Seriously, I’m sure the update has important stuff in it, but sometimes I need to check my balance quick.
Needs an update 3/5
I would like to get notifications when I get a deposit or a withdrawal from my account or spend money .
iPhone X Face ID Login??? 1/5
Face ID login has been available for 4 months even longer for developer's. It takes too long for Regions to adapt to new software changes.
Companies today need to be on the forefront, ahead of the game.
Waste of time 1/5
This app is ridiculously difficult to navigate when paying bills-that is, if it even works. Regions should be better than this!
Can finally log in on 11.1.2 4/5
Okay so finally after asking many many times I can log in. Don't know if it's just for my account or for everyone, but that's very good the app functions now. Next so would say, is a good UI update. Looks very outdated and the app literally has a tab that if you click on it will make the toolbar disappear...and there is no back button. Just general stuff to make it more functional/refined and it will be a 5/5.
iPhone X 2/5
I love the app I do but it has no Face ID support or screen support for iPhone X. Please update the dimensions of the app!!!
By Time To Switch From Comcast
This app will be the reason I close my account. Last 2 mobile deposits will not work. Use fingerprint to log in and it tells me there are no accounts. Have to hit OK and do it again before it loads. This app is worthless, which means to me so is the bank itself.
Regions app stinks. 1/5
By Carl Lee Hailey
Touch ID worked for 2 days like 2 years ago and hasn’t worked since. Deleting and reinstalling the app does nothing. Searched the web for solutions only to find similar complaints and no solutions. Very inconvenient to have to enter your password every time you want to use this app.
Needs infinitely more features 1/5
This app desperately needs more of the features found on the full site! We use the cash flow features ALL the time, and this app can’t even view that portion of the site, making it completely useless to me. Add the cash flow feature!!!
Miss fingerprint unlock 3/5
I love this app, easy to use and very convenient, but I really miss the fingerprint unlock feature! I had it for about a year and it went away. Wish it would come back.
Regions... a step behind the rest 2/5
And by that, I mean the app itself.
Like others have mentioned, it’s probably faster to get ready, get in the car and drive to the bank to deposit a check then it is to successfully complete a deposit thru the app. I’ve tried night, day, flash, no flash; no shadows with no success.
In addition, you can’t view your minimum payments for your cc or due date. It’s very dated in comparison to my other bank apps. I’m hoping they come out with an update that would wow us all, but for years it’s been a step behind the rest. Not sure why.
Please fix this app 2/5
By Eliana's Mum
When it works this app is great, however, I have had to delete and reinstall multiple times. I constantly have problems with the Touch ID and here lately using this app freezes my phone and I have to shut it down. Please fix the bugs!
Love my bank, but not the app 3/5
I’ve been banking with Regions for over 6 years and they are great! The app is extremely lacking however. I wish they would give you more capabilities, I haven’t been able to do a transfer in over a month. Text alerts would be awesome too. They app is just extremely limited and basic.
Touch ID problems! 2/5
By Twilight fan 1977
I can’t use my app without it flashing to use Touch ID. Tried to uninstall and redownload, still issues! Need a fix for the glitch
Recent issues 1/5
I usually love this app but after so many Apple updates the app has Not been performing at its best. The app locks up midway through doing actions. The app shuts down freezes or will not let you follow through on transfers. I am hoping with this low score and the following complaints that someone will fix this app. Because it used to a 4star app. But not at this time.
iPhone X FaceID 1/5
When will upgrades for Face ID be addressed? Having to manually login every time.
No spending tracker, budget or anything. I opened an account because a lot of people I know seem to trust them and have good opportunities with loans but the app alone makes me want to close my account entirely. It doesn’t even look good. You can look at any other banking app, with 4-5 stars, and their appearance is amazing, they have trackers and things are seamless. I make a purchase and 2-3 days later my balance has changed multiple times. They literally have a ton of money. So better. Obviously dissatisfied.
Basic at best 2/5
Works fine for just checking your balance. Difficult to see past a couple of weeks of transactions without using the search feature. Worst of all- up until a few days ago, I could use the Face ID, now suddenly that feature is done and I have to manually enter my password each time. Not the end of the world but very inconvenient.
Regions Touch ID 4/5
Please bring back the Touch ID access for this app please
Thumb Print 3/5
App won’t accept thumbprint to open app. It works on my other bank app but this one just isn’t working
By Zombie Debt
All these people giving low ratings are out of their mind!! They’ve gone insane! This is a GREAT app!! 😁
Dated App 1/5
It’s been months since the new iPhone X had been released and there has yet to have been an update that fixes the aspect ratio. While simply looking at your balance is intuitive on their app, transferring money has a buggy UI and there are times that regions won’t let you long on. I’d be fine if there was a notification that they are doing maintenance, but I’m still able to log into my account via. Safari... so I don’t believe it’s because of maintenance.
Looking at other banking apps, Regions seriously struggles with their mobile system.
Piss poor 1/5
By Customer with the wrong bank
I have never left a review for any app, good or bad, but this app is so bad i have to say something. Im about to change my bank just to get a better mobile app. Constant crashes and error messages, wont even let me access my account at certain times during the day. Ive been in several situations where i NEEDED to transfer money between accounts and this garbage excuse for an app wouldnt let me, and put me in a bad situation. Absolute trash
Crappy App! 1/5
Worst app ever! This app won’t let me sign in on my iPhone or iPad. The thumb print feature disappeared out of the blue! On my desktop the password has to be reset periodically to even access online features. Why any competent Bank would allow these problems to exist one day much less months is beyond me!
What happened to fingerprint ID?
Touch ID 2/5
By Walter Alhawas
Please bring the Touch ID back!!!!!!!
The only product I have with Regions is a credit card. So I assumed having their app would be easy and convenient....WRONG!! The only thing this app tells me is my current and available balance and my recent transactions. What is the point of having the app if it doesn’t tell you what your payment is??? I’m deleting the app because it serves no purpose for me. It’s a waste of time having it because the information I need is only available online.
What happened to the Touch ID??? 2/5
This app was okay until I updated it last week and now the Touch ID disappeared. Least to say, I’m disappointed now because Touch ID made everything so much easier.
Fix touchID 2/5
Please add the touchID feature back. It was more efficient and it was easier for me to use.
The regions app says it is compatible with the iPod Touch, but when after entering username and password, the app asks you a security question; but however, when it asks me my security question, no security question is shown on the screen. Just the option to remember the device and the answer blank for the security question.
You guys are improving! 4/5
You guys added more options and features up to date and that’s great, a new display would be awesome, like showing how much money there is left in the account after each transaction right under the transaction amount. Bigger numbers, more color! Come on guys :)
Great app 5/5
I’ve been a customer with Regions for over 20 years and they have always provided excellent customer service. I think this app is the best thing going for Regions. They are constantly updating it and they not only listen to customers but they also see what’s trending in other banking apps. I especially love check deposit, card blocking, and bill payment features.
Don’t eliminate any features. I never use my computer anymore because the app is 99% self-standing with my iPhone .
Can't make installment loan payments. 1/5
Worthless for me, can't make installment loan payments.
Touch ID 1/5
Who doesn't have Touch ID in 2017? Regions... must be slow to come around for other things the corporate doesn't see fit for regular people. Last chance for Touch ID or Pnc will take over my account since I already have 4 Pnc accounts.
Update. Touch ID was added. Now let’s work on FaceID and iPhone X. It’s been several months now and could have been ready while it was in beta. But it’s not
Easy, convenient, and fast 5/5
I love this App! Easy to check account balances, transfer money between one’s own personal accounts, how can you rate this app as anything < 5-Stars?!?!
iPhone X support 3/5
Apps needs to be updated for the iPhone X.
Can’t logon 1/5
“Unable to process request at this time” is all I get after entering ID/password. Same behavior for at least a month now.