What's the point? 1/5
I've been using this app for years with no issues but since the last update I can't see my recent transactions all I can see is my total balance.
Still can’t sign on… 1/5
Guys…what’s going on?…It’s been 3 days…I can login to the website so I know it’s not a password issue but still can’t login to the app…what’s up?! I would gladly give this app 5 stars if I could login to it…so frustrating.…*update* Just spent 30 mins on phone with tech support and still can’t sign into the app…it’s been a week now…still only getting one star guys…this is ridiculous…
Bring back Touch ID 3/5
I had Touch ID for about 3 weeks once until an update and now nothing am I the only one who doesn't have the Touch ID feature anymore?
Buggy for weeks... 1/5
I have had very few problems with this app in the past, and and problem I had I could usually resolve by reinstalling.
However, for the past few weeks I have been getting an error message [unable to process request at this time 8989] every time I try to log in. I have tried reinstalling (being sure to reboot after every step), deleted from my cloud, using fingerprint, not using fingerprint but nothing works.
The weird part is my wife can log in on her phone (iPhone 8, just like mine) no problem...and are accounts are linked. So I have been having to use her phone to check my account.
If there is an admin on here please please give advice.
About time... 3/5
It’s about time this app gained pushed notifications. Other banking apps have had this for years. LockIt is a nice feature. Need to update the UI and add support for iPhone X. Regions is too large of a company to have such a lackluster app.
Worst mobile deposit of any bank app I’ve ever tried 1/5
The mobile deposit feature on this app is virtually worthless. I can drive to the bank and deposit my check in the amount of time it takes to successfully submit a deposit. Sometimes it takes as many as a dozen tries to get a check to go through.
No iPhone X support 2/5
The app gained FaceID support but does not include support for the full display on the iPhone X.
You know what this needs? 1/5
A UI facelift would be nice. Also an Apple Watch app.
Not super happy 2/5
I use Bank of America and regions apps. There needs a lot of updates in the regions app. It's not user friendly.
Touch ID works but must be enabled 5/5
So far the application has been working flawlessly for me. Even taking a picture of a check happens at such a quick speed I am amazed it captures an image that quickly. I came over from chase and their mobile deposit was so slow and always came out with a blurry picture. It takes mili second to snap a check on this app. Amazing. As far as TOUCH ID...guys it's still there but for some reason when you update it is not on by default. Login normally go too menu >>> settings >>> touch id >>> enable - and it will work from that point on.
They updated the app to use fingerprint. Thank you.
No mortgage access?? 1/5
I downloaded this so I can more easily pay my mortgage, but it won’t even take my username and password. Every single other financial institution I have an account with has an app that allows me to quickly interact, why is your company still in the Stone Age?
Security Problem for a new device 2/5
The latest version of the app has a major glitch for when you try to use it on a new device. As with many apps, the first time you use the app after installing it on a new device, you have to verify your identity after signing in with your user name and password. This app uses security questions to do that second step. When you created your Regions account, you set up three security questions. The app will ask you to verify yourself and whether you want the new device to be trusted for future use by answering the one question the app presents randomly. That’s how it used to work.
The problem here is that when I tried to set up the app on a new iPod Touch, the app asked me to “answer the following question” and then gave me the answer box to reply in, BUT the question was never displayed. I had to guess which of the three questions was being asked. That gave me a 1/3 chance of giving the correct answer. Get the answer wrong and you cannot use the app; you are directed to call customer service. I got the answer wrong.
When I called customer service, they bounced me around and around from rep to rep, once to the same rep twice. NONE of them had a clue as to how to solve the issue. When I was told I’d be connected with a supervisor, I got put back into the general hold pool until another clueless rep answered and stated the whole process over again. I never talked to anyone who knew anything about their own app. Eventually, one of the reps starting saying they couldn’t hear me and then hung up on me. Most of an hour wasted.
So if you want to use this version of the app on a new iPhone or iPod, you won’t be able to. I found that I could still sign into my account through Regions’ website on Safari. But that is not as convenient as the app (when it works) and makes the app pointless.
Touch id does not work anymore. 1/5
By New to this iPhone app
This app no longer works. I uninstalled it and tried to reinstall and it will not let me enter any info manually. It gives the same error. Fix the app.
Terrible transaction history layout 1/5
The transaction history isn’t accurate and it doesn’t show the time or the right date when I made the transaction.
Always liked regions, but the app still needs improvement. 3/5
Though it’s always been laggy, the app certainly has improved in the past year or two (including TouchID being supported). However, mobile deposit is still mostly useless. How can a financial institution not find the resources to hire someone to fix the bugs? I just want to deposit my checks and rarely can without an error message or just the annoying ol’ “request unable to be processed at this time.”
By Baby de 3
The Touch ID is gone!!!!!! Please bring it back!!!!
Touch ID disappeared 1/5
Touch ID is gone? What happened to this option?
Touch ID 3/5
After the updates, logging in with touch ID is no longer available. Would their be a reason for that?
Not pretty, but gets the job done 4/5
I use this app all the time to check my balance, deposit checks and transfer funds. It works every time for me. No issues at all. The finger print login is a great convenience. Only issue I have is the look and feel. It just looks about 10 years out of date. Fix that and it would be a five star app.
Uninstalling latest update 1/5
Worked great until latest update. Now login doesn't work. Asks for answer to security question but doesn't give the question. Doesn't matter if you know answers. Have removed app through Settings, rebooted iPod Touch 5, etc. Nothing helps make it work. Uninstalling. May try again after I see it's been worked on. IPad Mini and Samsung Galaxy versions work fine.
Would be great if it was a little more current with current technology. 2/5
Please bring back Touch and it would be amazing if there was an Apple Watch app as well so I can keep a closer eye on my banking.
Update: One step forward, three years back 1/5
update: Touch ID gone again. 😡 Regions really needs to catch up when it comes to their app, this is awful. I’m switching to a bank providing better mobile options.
Very limited and dull UI. No Touch ID. Forgets your account name and disables the "Remember Me" option every time the app updates. Nothing new is introduced in any update, just pushed out under "bug fixes". Honestly if you aren't providing convenient banking on your phone in 2017, it's a bad look and enough to make people consider alternatives.
Not good. Stop working. Can't log in 1/5
I used this app for 6 month with no problem. I can't log in to my account for 2 weeks already. Same story with online banking if I use chrome.(opera is working)
Also bank charge my account for more than $200 for no reason (something is going on here)
Fingerprint disappearance 1/5
When that update it it took away my login in with my fingerprint. I have deleted and reinstalled the app and it is still not there. Please fix the issue. Thanks
So frustrated 1/5
I love having easy access to my bank account, however, I’m so frustrated that every time there is a new update the touch ID quits working. Usually I can uninstall and reinstall the app and that will fix it. But since I have done the iOS 11 update my touch ID no longer works no matter what I do. Please fix this issue!!!
Crap app 1/5
By Robby Marsh317
It only works half the time anyway and now they took the fingerprint scan off 👎🏼👎🏼
Touch ID 1/5
I was so thrilled when Regions app finally got touch ID, well there goes me being thrilled....its gone. What the heck happened to it. Please fix this horrible app and bring back touch ID 😩
Touch ID disappeared 4/5
I love this app. I can do everything I need to do.
I was happy when it started with Touch ID but with an update, it disappeared on my phone.
New review....again 1/5
By Ms Latonya
Terrible, my fingerprint keeps going away. Why does my balance normally show $0 between 1am -5am. WHERE IS MY MONEY?!??
By Bria Danielle
Touch ID in now gone after update and the app has the 'unable to log in' error too much.
Regions Bank 1/5
This app and their website are nearly worthless. They need to fire whoever designed them and start over from scratch. If you compare this with any other bank like Chase, BofA, or Citi it is almost laughable.
The worst. 1/5
This is without a doubt the worst banking/finance app I've ever used. To say that it is garbage would be too kind. Four out of five times that I try to log in there is an error. After several unsuccessful attempts, I go to the website on my computer and log in without issue. On the rare occasion when the app does allow me log in, it's a buggy mess. It loads for literally minutes sometimes before going to the next screen, buttons don't work, pending transactions don't show up. It's worse than useless, it is frustrating and makes me consider not banking with Regions even though I've been happy with every other aspect of the bank.
Touch ID? 2/5
I can finally log in the app and it seemed like it was going okay and now there's no longer an option for Touch ID and I don't see anything in settings either?
Get your fingerprint login back. 3/5
After checking the reviews periodically, someone finally posted a solution: log in, go to settings, and enable your finger print login. Done.
No worked for iPhone 7 plus 1/5
They got no ideal how to fix the problem!
Just not user friendly 1/5
Really needs to be updated, compared to other bank mobile apps, it's lacking. It messes up and is just not user friendly
Just Call Dave 1/5
This new update just goes into a loop and brings you back to the slash page to where you started to log on.
For expert IT help call Dave at
1-773-860-0069. I'm am a retired Software Engineer. If I can help the Federal Reserve System I can surely help a wonderful member bank like Regions.
Needs more user friendliness 2/5
Update: Touch ID is there just need to re-activate it. Works fine, other still applies---------->Please update the app again and make it solid. I need to be able to gauge my spending and budgeting through the app like online.
Fix the TouchID!! 1/5
By lets rock prod
The update is terrible and the touchID is no longer available to sign in. FIX THE TOUCH ID!!
By Pretty cool I suppose
No matter what, EVERY SINGLE UPDATE has glitches. The only thing you can GUARANTEE will work is checking your balance (MOST OF THE TIME). Otherwise, just use the mobile site...which is also down sometimes. WORST MOBILE APP AWARD
Stop FORCING users to update everytime you release a new version. This is another reason why everybody hates you, and is switching to credit unions.
Please read 5/5
First off most who are leaving negative reviews obviously do not know how to maneuver within the app
If you're having trouble with Touch ID log in and then the tab at the bottom labeled menu click. Scroll down to settings. Tap Touch ID and enable and give permission
If you're leaving a negative review because you do not know how to budget money or save that isn't the apps fault
There is always a pending process typically you can't expect results immediately
I've not had a problem with this app both on adroid or apple
Regions can't keep up with technology?? 1/5
Touch ID 1/5
Where'd it go?????
Sometimes it works fine , and sometimes it doesn't .. Regions is a great bank , but I'm so tired of their app not letting me long in saying the request can't be done ... The app is updated and there are still glitches .. The point of the app is to have it anywhere and anytime and it's not that way in reality .. That is just very irritating to me !! I would give 5 stars if it worked !
Budget calendar 2/5
Needs to be able to access the budget calendar & savings parts of the regions full website. The features on the full website are awesome, just wish they'd put them on the app.
No more finger print 3/5
I can't figure out why it quit asking for my finger print. Now I have to type in my pw ever time. I don't feel like my information is secure. Noticed this is happening to others.
Touch ID 2/5
Bring back Touch ID, it was very convenient.
Terrible app 1/5
Every update has glitches and you can't use it until it updates. But since it updates what seems like every day you can never use it when you need to. So frustrating. After 20 updates the issues that existed in the dust iterations are still around.