Awesome service 5/5
By Em beach
The rover app is so convenient!!! It’s easy to use and I love how the messages and photos are stored for easy access. You can do everything you need right in the app and never have to use the website. This is a must if you use rover services!!!
Overall pleased 3/5
Rover has enhanced my Pet Sitting! I have been with Rover for 4 months now and have regular client weekly. With new clients each and every month. Couldn't be more pleased. Very easy to use and manage all of your business needs over this app.
**Down side is its doesn’t work with Apple Watch! Hope it upgrades the app soon to over it!**
Be aware of their very high retention 3/5
It’s an easy app to use with owners but I was not aware they take 20% a week of earnings. It adds up to a whole day of walking. $20 a day for 5 days and you will only see $80. Way too high for an app like this that strictly use between the walker and owner
Great way to earn extra income 5/5
Rover has really helped me through some tight financial times! Great way to earn extra income especially in a busy city.
Easy to use and dose what it promises 5/5
I’m still pretty new to it - but so far I’m really impressed. Easy to use and everything works as it should - a truly awesome idea that has been executed perfectly. Highly recommend.
Is this what you want from me? 5/5
By Tichonderoga Phelps
You are god.
I have used rover for a few sitters as well as watched a few dogs for others and initially loved the app! ....... BUT
Just recently on a stay, the person house sitting requested $40 more for the stay the day of! I had already left with no other options and couldn’t do anything but pay!! I called Rover support and was told “they leave it to the sole discretion of the sitter” and they can change, cancel, add fees, or whatever they like whenever they want!!! She also informed me they don’t insure the sitter!!! She said they “insure some things for the pets, but it’s not really defined”.
This app doesn’t insure the owners, doesn’t support the customers, doesn’t protect you or your pets, and states they are just the “intermediate between those starting their business and pet owners”! While trying to find a resolution, she HUNG UP on me! Beware of the app, anyone could be watching your animals and they can do whatever they want without penalty or support from the app who advertises them.
Great app 5/5
By Finding my life
I love that I can contact the sitter and get updates through the app.
Hard to Get Started But Easy to Use 4/5
I like this app and how easy it is for pet owners to connect with you. However, it was difficult to get my first job because you show up in the search results lower and don't have any reviews yet. I wish the calendar was easier to use. I have the same schedule each week but have to go through on each individual day to specify how many walks, drop in and overnights I can do, because those numbers change for me depending on the day of the week.
Overall though, I love dog sitting and am glad Rover makes it so easy.
Support & Opportunity 5/5
Rover is very supportive and offers a great opportunity to reach many pet owners.
Never a bad experience, every seems to be an animal lover. Our corgi loves it!
Rover gave me a NEW LIFE! 5/5
By /* (
It’s not always easy, but working with the dogs and the other pets now full time thanks to Rover, beats working with people and in corporate America hands-down!!
So easy to use 5/5
Best app ever! Love it
Darby’s Experience! 5/5
By Carol Sandy
We highly recommend this service. Our little guy had a great time and felt at home! We were comforted when our fur baby left his dad’s arms and didn’t try to follow him out the door on his departure! We’d never leave him anywhere if he appears afraid or uncomfortable! So we say, Go Rover!!!
Darby’s Dad, Billy and Grandma, Carolyn!
We have been very happy w/ Rover! Customer support has been good. As we have not had any real probs it is hard to rate properly. We appreciate the referrals of customers & the knowledgeable staff. One thing I would add is another category of dog sizes betw med & lg. Also, it would be helpful to be able to see reviews of pups from past sitters.
Really nice interface and easy to use. Soooooooo many good people who live animals. One minor detractor, the rover cards would sometimes cut off the comments. Tech support said they are looking at it but no answer yet
You guys make it easy to do my job
I'm getting a lot of sitting jobs!!! 5/5
I LOVE rover. I have gotten a lot of pet sitting and dog walking jobs. They do take 20% from your pay, but imo, it's worth it cause when you are doing a job through rover, you are insured if anything, god forbid, happens to the animals. So, the 20% is worth it. So, there really isn't anything negative. I have a group of regular clients and I get new ones all the time. I'm starting to have to turn some away. It's a great feeling that finally, after about a year, this is my career and I'm doing something I love!
Very Proffesional 5/5
Our dog walker has become part of our family.
Expect spam 1/5
By Very little sympathy
After I singed up I immediately began to receive spam emails on a ridiculous scale. I’ve had to unsubscribe from 8 different spam emails, just in one day!
Not an app designed to help you, they’re selling your information!
Waste of time 1/5
As an actual customer trying to use this service it is not very useful. I messaged a lot of people and was not able to find a walker, sitting or day care. Half of the people weren't willing to drive more than 5 minutes and the other half wouldn't respond to my inquiries. I'll stick to Wag.
Not pleased 1/5
Disappointing service, poor app organization. Won’t be using again.
The best way to get to play with dogs and get paid for it!
Great app 5/5
I use this app. and others and Rover has far better walker support. They also have more options for walkers and owners than other apps. I wish I got more business through Rover rather than the other apps.
Rover has been WONDERFUL 5/5
We dogsit using Rover and we use it to book sitters for our dog when we go out of town. We haven’t had a single problem with it. It tends to be cheaper than taking him to a kennel and he gets better care because he gets to spend more time with people and their dogs. The reviews are nice to make sure other sitters had good experiences too, so I don’t feel like I’m just leaving my dog with a complete stranger. I have no complaints and highly recommend it to anyone with dogs!
Love it. 5/5
Excellent way for dog lovers to make some extra money and dog owners to find a perfect doggie vacation spot while they’re away.
Awesome app/Service 5/5
We have been Rover hosts since March 2017. Love the app, in how it allows flexibility to offer different services and customize rates. Also
Like that we don’t have to give out personal numbers to contact clients. The app itself has a few quirks with how rates are pulled (puppy vs holiday vs normal vs extended, not to mention extra dogs during an increased rate period), but, beyond that gripe, we have sincerely enjoyed meeting all the pups and their owners that have stayed with us!
They bring you clients and allow you to donate to a charity of your voice. They are user friendly and allows you to work as much as you want or turns off work whenever you need it. It doesn't feel like a struggle finding work at all.Basically, they are much better than Sittercity. Thumbs up!
Really great app - also, learning curve 4/5
I am so happy I found this app! It's a great way to supplement my income and use my talents of working with animals, that has gone to waste since my ability dog passed away. The app definitely has a best way to use it and a learning curve: be as detailed as you can and respond to messages asap.
Rover site 4/5
Love Rover but the site is really not easy to change dates and sometimes getting into settings. They need to make it a little more user friendly. Otherwise it’s very good.
Pretty good sitting app 3/5
I’ve worked for another dog sitting app before but so far I like Rover better. Gives you options to modify request and I like that they have insurance Incase anything happens. One thing I would change though is to be able to request certain amount of visits per day. I’ve had a few clients that want 2 visits on one day but 1 visit on the next but Rover only lets you chose one amount for the all the days requested so clients have had to do 2 separate requests that way they’re not paying for a visit I didn’t do.
Great overall 4/5
I’ve been using the app for a few months now and the only downsides so far are that scheduling is sometimes a pain since half days aren’t an option to set up. Also, it would be nice if payment was immediate instead of there being a lag between the last day of the visit and it actually hitting my bank account but for the most part, River is great.
Great and easy to use! 5/5
The app is very easy to use and is great for both sitters and clients. Customer support is always on point as well.
Love it! 5/5
By Doggy Sitter
i love this app, i'm a dog sitter and i get a lot of requests, usually for weekends. i love it because i have professional experience caring for dogs so i love that i can do it at home too! the only thing i don’t particularly like is that rover recommends owners to contact more than one sitter, and i often lose business that way.
Rover Rocks! 5/5
By doge is my life
What a pleasure it is to use Rover.
Easy to use and sitters are dependable 5/5
By doggie sitter
I’m a user and a dog sitter on Rover and I really like the APP. Easy to use and I had to have a background check and take a test before being approved to work for them. They provide 24/7 vet advice that I’ve had to use once and it was great. They’re also very supportive whenever anything goes wrong; specifically I had a sick dog and they worked well with myself and the owner to support our decisions about the dog’s care.
Great place! 5/5
By Emily Erin Louise
Rover helps me find clients and their lovable pets!
I am a sitter and this is a great way to help out other people while still earning money. My clients have been amazing and so far I have recommended three other sitters to join Rover as it’s that awesome!! The Rover cards you have to fill out are kind of fun and I love how Rover promotes sending pictures. That way it “proves” to the owner you showed up.
Two recommendations...please add a TIP option!!! So many of my clients ask as I go above and beyond and they feel silly leaving cash. I’ve heard clients express this too.
Also, about half of my clients have been solely cats...I understand “Rover” is for dogs, but they could make an even better business by having a solo “cat” feature.
Easy app and great concept 5/5
You can pick and chose your rate for dog walking, doggy day care, boarding, and house visits. A meet and greet is a part of the process before every booking and allows you the flexibility to meet someone you'd trust with your pet. Rover Cards are filled out after each stay wit a brief summary and photos. Great app!
Lacy is amazing 5/5
Always a pleasure having Lacey come to the house to take care of our son Niko
Love Rover!!! 5/5
I'm a sitter for Rover and absolutely love it! Rover does a great job of offering advice on how to get/keep reservations and customers. During active visits if they are aware of special characteristics of your client (breed) they will send it along. The ability to send updates and pics through the app is wonderful! At the end no of the stay if you sent pics, Rover puts together a nice video of all of the pics. Customers (and me!) love that!! The best part of Rover to me is the knowledge that they are my support team. They handle the insurance end do that I can focus on the pups!! And I get to stay home, tend to my family's needs while earning extra cash. Payment for my service is swift and with ease. Definitely love Rover!!
Gives sitters the freedom to do their best 4/5
By Dog psychoanalyst
I've worked for a couple of dog walking companies, and Rover is my favorite. I get to set my own wage. If I'm getting burned out, it's easy to temporarily turn off my availability to new clients or alter my calendar. Rover is great when there is an emergency, very supportive and willing to pay for vet care. The fee they charge for providing customers to you and insurance during stays is a lot less than the other company, meaning I don't have to rip off my clients to make a good wage. The app is great. I've hardly ever had issues with it and it doesn't need to be updated constantly. I would like if the walk map was more accurate, but that is a minor concern. The big difference with Rover, is that I get to talk with customers instead of going through a middleman, which makes me more comfortable when meeting new customers, and creates less problems with gaining access to the dog. Rover also allows you to decide with the owner what times work best for both customer and walker. The one downside with Rover is that they don't have an option for giving tips, which can be frustrating when you go above and beyond for a client. Other than that, I do love Rover!
Love working for Rover 5/5
I have met such wonderful clients through Rover. And Rover provides me with the safety and support needed to have quality gigs.
By Akm 536873
Why upon creating an account it assumed I'm looking for a sitter as oppose to wanting to be a sitter. Now the simple app has become a mind game trying to figure out how to change it to let me set up a profile as a sitter. Extremely frustrating!!!!!
Love it 5/5
I'm a new dog boarder and love the app. It's simple to use and I get to care for dogs!
Dog sitter 5/5
I’ve been a dog sitter through Rover for over a year now. I love it. The app is easy to use and I like that everything is done through the app so numbers aren’t lost or any information needed for each dog. I do wish there were an option to “rate the owner” like you can rate the dogs at the end of your stay. Some owners are very unpleasant and I’d like to warn others about these issues. I also do not see where dog ratings are shown to other sitters either. I think it’s a work in progress. Support can be slow at times, of course it seems when you need them you’d want to talk to someone ASAP. But their response times are fair. I highly recommend for any pet parent who’s dog doesn’t do well in a kennel facility.
Rover Killed My Dog 1/5
By Rover Victim
I’m posting this on the behalf of my little sister who used this app to book a dog boarding. I am only going to state facts and provide a warning to pet owners considering this app.
My little sister was going out of town and used Rover to book a boarding. After she had dropped the dog off she received a call from the boarder that her dog ran out of the front door when the boarder was about to take the dog out for a walk.
The boarder did not secure the pet before opening the door.
My sister cancelled her flight and spent the next few days looking for her dog. Two hours earlier today she found the body of her dog on the side of the road. She has taken the remains to be cremated at a vet.
These dog sitters are not professionals and that is to be expected. It seems that some are not capable of performing the minimum: keeping the pet alive.
Rover’s terms of service absolves them of any liability related to the death of a pet. Their website states that “All sitters are approved by our team of sitter specialists”.
Rover’s Terms of Service Section 2.2 explicitly contradicts that statement, they only provide an “Initial Review”. No details are provided about this review process.
Rover’s terms of service explicitly states they do not guarantee any level of service from the boarder and all transactions are strictly between the buyer and the boarder.
Rover’s buyer protection is no better than posting a wanted ad on Craigslist.
Great tool to run a business 4/5
Can't say enough about this. Makes booking and keeping track of customers easy as pie.
Edited to 4 stars. Ever since dog vacay merged with Rover the app is quirky. I receive email notices hours before the text notification.
Additionally, clients are complaining to me how difficult the app is to use. I also ditto previous reviewers who want a place for us to rate clients. Why not?
The App itself is EXTREMELY hard to use 1/5
This app has terrible software that makes it very difficult to use. It doesn’t allow you to modify requests or delete them. You cannot delete pet profiles if they were uploaded wrong and instead has them still listed but marked as “inactive.” When uploading a photo of myself the frame kept minimizing down to a tiny square so I could only upload what looked like a pixel size pic. Really just awful technology.
Rover Sitter/Walker - Love this app! 5/5
So much more freedom than other services. Love Rover!