App's fine, but needs Apple Watch support 3/5
Not much to say: if your company makes you use RSA, then you need this app.
But the company seems behind the curve here, since virtually every other authentication app these days has Apple Watch support. Get on it RSA!
Getting started is terrible 2/5
When you first launch the app, you essentially get a blank screen with a few weird icons that mean nothing to a regular person. Poor instructions for getting started.
Other token apps have Apple Watch Support 3/5
Would love to see this functionality soon as I have to pull my phone out a dozen times a day to get to this app
App works fine 5/5
App works fine for me but I would love to have this on my apple watch - it would be so so much more useful that way.
And the new icon reminds me of a thermometer too. =)
Piece of crap 1/5
By Mantony G
It doesn't work on my phone. Clicking on .stdid file opens random app and not this one. On the phone with tech support can't get into my VPN without being issued a temporary token every 2 weeks. They can't help me. Total crap!!!
Apple Watch?!?!? 3/5
I only have 1 ID and it seems to work pretty well for that. It would awesome if I could get this on my Apple Watch though and have immediate access to it without having to open my phone
Still bad UX 1/5
The user experience in this app is pretty terrible. How about apple watch support? Or 3D touch to open up a specific token? Or just an over all nicer way of switching tokens?
At least it works.
Pls support apple watch! 3/5
Ikno its a nice to have feature, but would make it much nicer to isr!
Switching tokens 1/5
Switching tokens is a terrible experience and waste of time. So many apps do it better. Was this update all about marketing? Any plans to modernize this?
The new app icon looks like a thermometer
Incompatible with iPhone 7 Plus. 1/5
Went from an LG to an iPhone 7 Plus. App worked fine on the LG but fails to import on the new iPhone. No fix?
RSA Needs Apple Watch App 3/5
The current app works and does what it's supposed to. Please consider offering a companion watchOS app for Apple Watch support. The Authy app offers this and it is very convenient and useful.
App does not work in iOS 10 please update otherwise useless application.
I would like this app a lot more if it was on the Apple Watch.
Wish RSA worked as a new install with iOS 10 1/5
As like everyone else I would like to know why this app works on iOS 9 but you can not do a new install on iOS 10
Works fine on iOS 10 5/5
Works great my iPhone 6 Plus with iOS 10. My company doesn't use the QR code though. Ours is set up via email. Maybe other IT departments should do the same for their users.
Apple Watch 5/5
Great product, but please make it available on the Apple Watch.
RSA 2.2.2 iOS 10 2/5
Unable to import token on iOS 10 devices. Tried on multiple iPhone 7. 7 Plus, 6s & 6.
Getting an error Token import failed.
Error communicating with server. Contact your administrator.
If you use this app, its likely because you HAVE to. At least its functional on iPad now, but Apple Watch support might actually make it bearable.
Incompatibility with iPhone 7 1/5
This app doesn't work with my new iPhone 7. It does, however, work with my 6 that was upgraded to iOS 10. Why the discrepancy? Do you not realize how much this affects your customers? Do you know how annoying it is to carry around 2 phones? Please post an ETA.
Needs iOS 10 compatibility 1/5
Current token distribution configurations don't work with iOS 10. RSA support refused to acknowledge that their app was not yet compatible with the new iOS when absolutely nothing has changed on our side and token distribution still works on iOS versions before 10. This has happened with iOS updates before. Fix the app!
Please Fix 1/5
This version of the app doesn't seem to work on iPhone 7 with 10.0.1. Looks like I am back to using a hardware token.
Not Working with IOS 10 1/5
After updating to IOS 10 we can no longer setup new users. If you had the app setup and working with IOS 9 and upgrade to IOS 10 your fine, but if you setup the app new on a iPhone with IOS 10 it fails to import the token. Error message:
Token import failed. Error communicating with server. Contact your administrator.
Please fix ASAP.
Apple Watch 4/5
Would be great to port this app over to WatchOS!
Great Alternative to Hardware Token 5/5
I used the SID800 token for nearly two years before switching to the iOS app, and am very glad I did! (I would always be in a bind when I took my wife's car to work and left my token on my other keychain, but I never forget my phone.). It is very convenient and I love that you can add multiple accounts in the app. I just really hope the next version becomes compatible with the Apple Watch like what RSA Via Access is doing. That would make things even easier!
Please please please support Apple Watch 3/5
It would be so nice to be able to get my soft token ID on my Apple Watch. Please provide this!!!
Not scanning QR on 5s 1/5
Will not activate camera to scan QR code. Any help?
Love new design. Works perfectly fine. 5/5
Great work in terms of UI improvement. Gets me the tokencode as required. Works perfectly fine. One click token import.
recent changes 5/5
UPDATED: Yay! they brought back a visual indicator when the number will expire!
I used to love the app, but they redesigned the interface and yes there is a little number counting down in the bottom corner, but I am focused on trying to get that big number typed into my computer before it resets... like it did this morning on me... half way through getting the number in and the number reset... D'oh!
Please bring back the visual bar showing that the number is about to expire.
This app keeps throwing up contracts 1/5
Ever since the recent version, this app keeps throwing up a contract screen that prevents me from seeing my passcode when I open the app. I already pressed Accept! Why do I need to press Accept every time I open the app?!? You had ONE job, RSA!
Latest version crashes 1/5
Crashes on iPhone 6
This app worked fine. Them the upgrade. Now stays in perpetual state of "waiting" .... Will not open... And won't let me delete app to reinstall, even after restoring phone from backup. Totally useless now!!!
No use 1/5
There is no use with for iPhone 6 and up. I am waiting for so long and not able to import token because of the incompatibility.
Works great 5/5
By John PB.
The app is convenient. The new display showing how much longer the current key is valid is a huge improvement. It's not an exciting app, but works great for its purpose.
Still good but smaller countdown is bafflingly 4/5
This is still a solid app for working with a password token. However, for some inexplicable reason they used a smaller font for the countdown. Why make it harder to read the countdown? Sure, they added a little animated graphic showing the countdown, but there is so much unused screen space they could have kept the larger font and still added the animation. Hopefully this gets fixed.
Doesn't work at all 1/5
Especially the QR scanner or import tokens
Needs Touch ID 4/5
Good app, but needs Touch ID.
Update broken 1/5
Ever since I updated the tokens don't work. I can no longer VPN.
Yay, Landscape!!! (Multiple Tokens Visible, Watch Support) 5/5
Yes!!! Landscape mode for when my phone is docked sideways and I need a code!!!
Seems snappier--good because when I need a code, I'm often under pressure and want it with minimal fuss.
It works and seems to work well. Would love to see:
1. Multiple Tokens Visible At Once
Why have to click around to pick the correct one? And I find myself entering the one I see and forget to check whether it's the one I want.
2. Watch Support
So I don't have to dig out my phone or stop what I'm doing on my phone.
By Darcie & Ryan Johnson
UI is still a sad state. No Touch ID support. Wish it had a way to send pin to my Mac apps when needed.
DO NOT DOWNLOAD 1/5
This update breaks importing of tokens via link!!! Avoid at all costs!
Bad UI Redesign 2/5
The Passcode text is now too small leaving lots of wasted screen real estate, and the new counter is too small, busy, and harder to read. It's a strain on the eyes now.
Great - please add Touch ID 5/5
This works great. I use it everyday. I think it would be great to add Touch ID functionality rather than typing in a passcode.
Need Landscape Mode 5/5
By > Please update <
This is an app that works flawlessly for me every day, and I can finally rate it 5 stars now that you have brought back landscape mode. Great update, thank you!
Apple Watch app would be a nice addition 4/5
See title. I use another token app during my work tasks, the VIP Access app. It has a very useful Watch companion app that makes going back and forth logging into different logins much less annoying. Also a slight redesign would be welcome. A simple black or white background would work. Just a thought!
Needs iPad Support 3/5
This app could be 5 stars - if it had iPad support. I can run it on my iPad Pro, but if my keyboard is attached, I cannot press "enter" or confirm my PIN entry to get my code.
Fix this bug and it's a 5 star app that does what we need it to.
If RSA stays true to form we will need to wait two years for iPhone 6/6+ updates. It is hard to believe that this is an IT company.
Fingerprint instead of pin 4/5
Easy to use once past the initial setup. Please make it use the fingerprint reader instead of having to type in a pin. It would make the app more secure. I wouldn't worry about looking over my shoulder and seeing my pin.
App is scaled (non-native resolution) 1/5
Please fix! :)
Need care 4/5
I love this app very much and I use it all the time. However one of the things that annoys me sometimes is when you want to see the next token. You press the arrow and you can see it. I think it should continue to show that valid token once it becomes valid. The purpose of that is to use it. So you should keep seeing it. Right now it shows the next token all the time and does not allow you even to go back and see the current one.