Watch support 3/5
Please add Watch support, it would be highly useful to always have it with me.
Works fine 3/5
The software token works fine and is much nicer than a hard token. Setup is a bit of a pain, but I only have to do that once a year when my token expires (or when I get a new phone) so no big deal. The lack of Touch ID support is annoying. I don't have an Apple Watch, so that doesn't directly affect me, but the lack of Apple Watch support is also odd.
Apple Watch Support Please 4/5
Works fine but Apple Watch support would be extremely useful. I walk around the office all day and have to run back to my desk every time I leave my phone. Watch support would be awesome.
User Interface awkwardness 4/5
I like the app but the user interface for displaying the tokencode is not obvious. If a user touches the > button to get the next minutes code, when it changes, it is not obvious that the way to get back is to swipe left. There is plenty space on the screen for a little hint for the user. Once users get used to swiping, the app is much friendlier.
The good news is that it works
The setup process is so clunky you know it was designed by an enterprise software vendor.
The app UI makes no effort to be user friendly: it uncontrollably auto-locks after a short time and doesn't support things like TouchID.
One of a kind. This app allows me to access my work's intranet from any crevice on the face of this planet. I've spent a lot of my life seeking enlightenment and to be honest, the generated numbers I've seen have not only allowed me to check my work email from home - they have evoked a feeling that perhaps we're truly not alone in this universe.
Greatest app ever made 5/5
By RSA meister
This is truly the greatest app ever made. I use it everyday and am made better by its existence.
Without this app I literally couldn't do my job. I hope those using this app find the peace I have when obtaining my number.
Needs a widget 3/5
...so it can be accessed from the Control Center for easy use.
Works fine 4/5
Make sure to go to settings and give access to camera if you're trying to scan a QR code.
Apple Watch support! 3/5
Needs Apple Watch support!
Lacks so much.... 1/5
Needs TouchID and Apple Watch support BADLY!
Works great 5/5
Set up with scanning the QR code to provision the token was super easy and worked perfectly first time.
Needs to be on Apple Watch 1/5
Would be a lot easier to use if I could open on my watch.
Needs an Apple Watch app 4/5
By R Kenny
Works fine but would be so useful to have an app for the Watch.
Doesn't work 1/5
And never did
App's fine, but needs Apple Watch support 3/5
Not much to say: if your company makes you use RSA, then you need this app.
But the company seems behind the curve here, since virtually every other authentication app these days has Apple Watch support. Get on it RSA!
Getting started is terrible 2/5
When you first launch the app, you essentially get a blank screen with a few weird icons that mean nothing to a regular person. Poor instructions for getting started.
Other token apps have Apple Watch Support 3/5
Would love to see this functionality soon as I have to pull my phone out a dozen times a day to get to this app
App works fine 5/5
App works fine for me but I would love to have this on my apple watch - it would be so so much more useful that way.
And the new icon reminds me of a thermometer too. =)
Piece of crap 1/5
By Mantony G
It doesn't work on my phone. Clicking on .stdid file opens random app and not this one. On the phone with tech support can't get into my VPN without being issued a temporary token every 2 weeks. They can't help me. Total crap!!!
Apple Watch?!?!? 3/5
I only have 1 ID and it seems to work pretty well for that. It would awesome if I could get this on my Apple Watch though and have immediate access to it without having to open my phone
Still bad UX 1/5
The user experience in this app is pretty terrible. How about apple watch support? Or 3D touch to open up a specific token? Or just an over all nicer way of switching tokens?
At least it works.
Pls support apple watch! 3/5
Ikno its a nice to have feature, but would make it much nicer to isr!
Switching tokens 1/5
Switching tokens is a terrible experience and waste of time. So many apps do it better. Was this update all about marketing? Any plans to modernize this?
The new app icon looks like a thermometer
Incompatible with iPhone 7 Plus. 1/5
Went from an LG to an iPhone 7 Plus. App worked fine on the LG but fails to import on the new iPhone. No fix?
RSA Needs Apple Watch App 3/5
The current app works and does what it's supposed to. Please consider offering a companion watchOS app for Apple Watch support. The Authy app offers this and it is very convenient and useful.
App does not work in iOS 10 please update otherwise useless application.
I would like this app a lot more if it was on the Apple Watch.
Wish RSA worked as a new install with iOS 10 1/5
As like everyone else I would like to know why this app works on iOS 9 but you can not do a new install on iOS 10
Works fine on iOS 10 5/5
Works great my iPhone 6 Plus with iOS 10. My company doesn't use the QR code though. Ours is set up via email. Maybe other IT departments should do the same for their users.
Apple Watch 5/5
Great product, but please make it available on the Apple Watch.
RSA 2.2.2 iOS 10 2/5
Unable to import token on iOS 10 devices. Tried on multiple iPhone 7. 7 Plus, 6s & 6.
Getting an error Token import failed.
Error communicating with server. Contact your administrator.
If you use this app, its likely because you HAVE to. At least its functional on iPad now, but Apple Watch support might actually make it bearable.
Incompatibility with iPhone 7 1/5
This app doesn't work with my new iPhone 7. It does, however, work with my 6 that was upgraded to iOS 10. Why the discrepancy? Do you not realize how much this affects your customers? Do you know how annoying it is to carry around 2 phones? Please post an ETA.
Needs iOS 10 compatibility 1/5
Current token distribution configurations don't work with iOS 10. RSA support refused to acknowledge that their app was not yet compatible with the new iOS when absolutely nothing has changed on our side and token distribution still works on iOS versions before 10. This has happened with iOS updates before. Fix the app!
Please Fix 1/5
This version of the app doesn't seem to work on iPhone 7 with 10.0.1. Looks like I am back to using a hardware token.
Not Working with IOS 10 1/5
After updating to IOS 10 we can no longer setup new users. If you had the app setup and working with IOS 9 and upgrade to IOS 10 your fine, but if you setup the app new on a iPhone with IOS 10 it fails to import the token. Error message:
Token import failed. Error communicating with server. Contact your administrator.
Please fix ASAP.
Apple Watch 4/5
Would be great to port this app over to WatchOS!
Great Alternative to Hardware Token 5/5
I used the SID800 token for nearly two years before switching to the iOS app, and am very glad I did! (I would always be in a bind when I took my wife's car to work and left my token on my other keychain, but I never forget my phone.). It is very convenient and I love that you can add multiple accounts in the app. I just really hope the next version becomes compatible with the Apple Watch like what RSA Via Access is doing. That would make things even easier!
Please please please support Apple Watch 3/5
It would be so nice to be able to get my soft token ID on my Apple Watch. Please provide this!!!
Not scanning QR on 5s 1/5
Will not activate camera to scan QR code. Any help?
Love new design. Works perfectly fine. 5/5
Great work in terms of UI improvement. Gets me the tokencode as required. Works perfectly fine. One click token import.
recent changes 5/5
UPDATED: Yay! they brought back a visual indicator when the number will expire!
I used to love the app, but they redesigned the interface and yes there is a little number counting down in the bottom corner, but I am focused on trying to get that big number typed into my computer before it resets... like it did this morning on me... half way through getting the number in and the number reset... D'oh!
Please bring back the visual bar showing that the number is about to expire.
This app keeps throwing up contracts 1/5
Ever since the recent version, this app keeps throwing up a contract screen that prevents me from seeing my passcode when I open the app. I already pressed Accept! Why do I need to press Accept every time I open the app?!? You had ONE job, RSA!
Latest version crashes 1/5
Crashes on iPhone 6
This app worked fine. Them the upgrade. Now stays in perpetual state of "waiting" .... Will not open... And won't let me delete app to reinstall, even after restoring phone from backup. Totally useless now!!!
No use 1/5
There is no use with for iPhone 6 and up. I am waiting for so long and not able to import token because of the incompatibility.
Works great 5/5
By John PB.
The app is convenient. The new display showing how much longer the current key is valid is a huge improvement. It's not an exciting app, but works great for its purpose.
Still good but smaller countdown is bafflingly 4/5
This is still a solid app for working with a password token. However, for some inexplicable reason they used a smaller font for the countdown. Why make it harder to read the countdown? Sure, they added a little animated graphic showing the countdown, but there is so much unused screen space they could have kept the larger font and still added the animation. Hopefully this gets fixed.