Awful App 1/5
Buggy, terribly slow to the point of being useless. Incredible that a company with the resources of Salesforce can’t create a decent iPhone app.
By Always be closing (ABC)
I like how it's very user friendly.
It works 5/5
By Homebrew Legend
Excellent but crashes sometimes at the worst time 4/5
By Have a Ipod Touch? Read Review
Great crm to use on the fly, but freezes or stops working
Best I've used 5/5
By Sprouts Seeding LLC
Great app! Customized well for what we need and is one of the best I've seen.
The most helpful tool for my daily routine
By Jeff owen
Does exactly what I need it to do.
My mobile office 4/5
By Alice Atlanta
SalesForce1 makes writing a sale in a center faster and easy to add changes to a center's information
What I don't live is getting multiple requests each week to review SF
Great tool 4/5
Is a great CRM! I wish i can upload pictures over notes and attachment with my phone.
Lacks any multitasking or iOS 11 compadibility 1/5
My biggest issue with this app is the pace at which its updated. iOS has had multitasking for over a year and still no compatibility. Now with iOS 11, even more multitasking is available and its becoming a standout issue with the app working within the iOS ecosystem.
PC Field Tech 3/5
By PC Field Tech
My employer uses this app for dispatching tickets to myself and other techs to document work we do. I believe the app can have more features such as different statuses like EnRoute to Site, OnSite, etc. My previous employer used EFS when I started working with them and then began using Clearvision. I would have to say those are better and user friendly with more features compared to using this app. Overall, the app is not that bad but it can use more features and have improvements. That's why I only gave it 3 stars instead of 4 or 5 stars.
I really run my entire business on this 5/5
All the insights and actions I need are here
Functional but a little awkward to navigate. Gets the job done if you can be patient.
Entire CRM on my phone 5/5
By We'd master
So easy to use and great when always on the go!
Pretty darn good. 4/5
By Raul Cartegelos
Could use a few more features and I'd like it to look and feel exactly like the web site, but not bad.
Add a widget for iOS 4/5
A widget on the iOS pull down would be great!
Who ever made this app should be embarrassed! 1/5
I can't believe I wasted my time downloading this app and entering my username and password. If your company got tricked into using Salesforce just stick to using it in your web browser.
Works great 5/5
Works great and easy to use.
Wish you could edit everything in the app 2/5
By G - pHresh
I prefer to use my laptop when checking Salesforce since I can actually edit everything there. When I use any of these apps, via iPhone or iPad, I can only view what I have done back at the office. If this can be fixed, then I will change it to 5 stars otherwise if you just want to view everything and not edit it, then I will just have to work with what I have
Great development tool! 5/5
The app makes it easy to follow trailhead trials and see your progress after mobile modules!
Great tool to keep up on things -company 5/5
This is a great tool to keep up on things dealing with my company. I like the connectivity to current things going on in the company, being able to check my different dashboards, check on statuses of tickets, and other things.
I enjoy this app tremendously.
Love using Salesforce1 App 5/5
Works great for me. Easy to use and I like how it interacts with calls and the map for directions. I even search by zip code to see who else is close in the area I'm at that day.
A mobile success maker 5/5
Being on the road makes it necessary to get things done while on the move. Salesforce 1 makes that simple. I can connect with any customer or prospect, send information, proposals, articles or any information that lets me serve them better
Sure there are a couple of things that could be better and my experience with Salesforce.com over all lets me believe that those things will get enhanced.
Any company that has remote sales and service people would benefit from using Salesforce1 and bringing all of the information to the client in your pocket!
Incredibly easy and simple to use 5/5
What an amazing app that allows me to get in, do what I need to do and get out. This makes the role of a seller 10x easier. Thank you SFDC!
Such a great app
Good product 4/5
Much better today than when I last used Remedy many years ago. Most everything I need is right where I can easily find it and ticket entry is easier, especially when using templates.
Excellent app 5/5
Everything I create in Salesforce is instantly available in the app. Best tool ever.
By loving mobile sales force
This app is helpful and handy for on the go when I can't pull out my lap top ! I don't know why people are complaining about it
Worse sales app ever. Have always re-enter password 1/5
If I click on a Link in an email that then asks me to open in Salesforce1, never does the app open respective to the link I clicked in the email. Pathetic piece of software. I'm always taken to a dashboard or "recent" items I've viewed or been involved with.
Then there's the never ending requirement to enter my username and password I HATE THIS! How non-productive can an app get?
Junk, just junk. Can't easily get work done. But it's obvious others are having a better experience than I. Probably because they are not using Salesforce in the same manner.
Great App, Dashboards and Chatter feeds are excellent 5/5
You get out of it what you put into a CRM. With clean records this app is a great compliment to SFDC.
Needs major overhaul 3/5
I love Salesforce and am a proud Administrator/Developer for my company but the app needs major work. It is slow, does not load, has a weak user interface and needs to be updated. I hope this is happening in the near future because it's only become frustrating recently.
So far so good! 5/5
I've only been using Salesforce for a few weeks but so far I love it! It's very intuitive and easy to use.
Does everything 5/5
Does everything I need....which is everything!
High Productivity 5/5
SalesForce1 allows me to respond to my customers in a highly responsive manner. This product has made me more agile in making time-sensitive decisions. My productivity is at an all time high!
Works for us 5/5
By Detroit cave
We find SF to be amazingly adaptable and user friendly. I am not tech savvy, but do know how to look up things on the line. Even for me, SF assists in analysis with it's easy to create reports. Studies that would likely take days to prepare can be created in minutes. Our organization tracks hundreds of thousands of properties with numerous levels of detail. SF allows customized reports for analysis to be created easily. I admit, one must learn how to use this tool, but the learning takes minutes, not hours.
Intuitive CRM? NOT.. 2/5
By The wireless guru
Intuitive CRM? NOT..
Ok with issues.. 3/5
By Anmol Bhasin
Counter intuitive design.. crashes intermittently. Deep linking from the browser is very clunky. This has been solved over and over I hope Salesforce App can pick the mechanism from a consumer app.
Inventory Controller 3/5
By Lode Sixpence
Just getting started, but so far, so good. Wonder if there is a way to enter into 'Chatter' from the mobile app. By the way, the Cutesey Name "Chatter" is impolite considering the importance of the communications this portal is for. Like arranging a financial transaction in something called "Piggy Bank" Hee Hee
For what I do 4/5
SF App works pretty good. I have been using app for about 5 yrs? Give or take. I would give the app a 5 except it does not incorporate a chunk of functions/lists that I use on the desk top version. ( yet) That said, I post pictures, have access to many functions and objects we created for our work reports and data tracking that are essential to reporting for my work as a field rep. I can't imagine going back to using any other program.
Good functionality and ease of use 5/5
By Ballin g thang
Great tool to have in the field.
Way better than it used to be! 4/5
Major improvements. Love the UI now.
!!! Amazing Tool !!! 5/5
By DNA Kruis
You can't find a better more tuned tool anywhere. Once you learn all of the options and use them your on your way to a very successful sales career. The only thing that's slowing this program down would be the person thats not using it.. I would like to personally thank those people that don't use this tool. Thanks to you I've gained more sales and more money....
Keep on doing what you do and I'll keep doing what I do and make more $$$ and build more new customer relationships
Salesforce1 excellence 5/5
I love this platform so easy to use on the road and makes life so much easier no need to wait to long onto computer you can do easily on the go and can get two times more work completed.
The lack of functionality from the mobile platform versus SFDC is frustrating.
Beats the heck out of a scratchpad 5/5
If used regularly and revisited while working your territory this app is a great help
Ed strauss , PV Clinical, Arkansas 4/5
Very easy to use, needs a blank "notes section"
Terrible App 2/5
The purported purpose of this app is to make things quick and simple, so you can enter information easily on the go. This app fails miserably.
It's slow, buggy and anything but user friendly. Typical SF flaws carry over, like the inability to log a date or time for calls made in the past, or log actual customer visits in a straightforward way. Very little integration with mobile features like the GPS, email app or phone. Everything has to be entered manually, making me wonder why SF even bothered releasing an app in the first place. Did I mention it's very slow and buggy? Oh, I did. Just wanted to stress that.
If I were a developer with SF I'd be ashamed of this effort...