Garbage. Shame on Toyota 1/5
By Baxk to Ford!
Annoying, gratuitous “developer response”. Been there, done that, repeatedly. You know what’s wrong. FIX IT!
STILL GARBAGE. NO APOLOGIES AND NOT A HINT OF ATTEMPTING A FIX. SHAME ON ALL OF YOU.
As with many others I was duped by the expectation of a normal reliable navigation system in my new 2018 Toyota Camry hybrid. Their Scout/Entune system, the ONLY system available even in the top-of-the-line 2018 Camry hybrid and only as part of a $1800 option package, is unreliable, cuts out, and is unsafe at any speed—it’s probably now a blessing that it’s now suddenly incompatible with Apple software. ALL the complaints on this board are accurate. Deserves a Zero Rating.
Scout App by Toyota 1/5
The absolute worst.
Entune and scout.. an unmitigated disaster for Toyota. Shame on you 1/5
If I could give it -0 stars I would. Can’t tell how many hours I and the dealer have spent trying to make this work on our 2018 Camry.. no USB and flakey functionality. Get some random 12 year old to fix this for you guys. Geez.
Doesn’t work on 2018 Toyota Camry 1/5
I’ve installed, uninstalled, reinstalled, read the previous reviews and hints and this app doesn’t work! No map on my car screen either, even after trying what a previous reviewer suggested.
I have now uninstalled the app permanently. I have bought a Garmin dash-mount GPS. Would suggest everyone do the same. Of course the problem is that you bought the vehicle thinking it had navigation and it doesn’t.
Toyota needs to compensate their buyers. We will be buying an SUV this spring or summer to replace our current one and it needs to have a working navigation for our travels. Guess what we will not be looking at . . . Toyota.
⚠️Login UPDATED REVIEW⚠️ 1/5
By Female Voter
Every time I start my car and Entune is allowed I have to manually go into Scout and log in. It’s just easier to just hit Google maps.
SCOUT sent a supposed fix. Followed the instructions and it worked ONLY ONCE👎
⚠️WARNING⚠️ App doesn’t work
Would be good but... 1/5
If Toyota is going to force us to use this app the least it could provide is an automatic sign on feature. The constant having to sign in is annoying. PLEASE FIX THIS!!
Still the WORST !!!!! 1/5
By Sally Annie
I’ve already posted one negative review of this truly awful app that Toyota decided to foist on its customers. But nothing has changed since then.
A recent reviewer said that the Scout nav system was reminiscent of a high school project - I would only add that perhaps junior high would be a better fit. Another reviewer suggested a class-action - count me in.
Was this not tested by Toyota or Lexus prior to roll-out? And from what I’ve heard they expect us to pay for this pathetic system next year.
I see there are now some “Developer Responses” - but no fixes.
I love my new Camry - I HATE this system. And when it comes time to buy another vehicle it most certainly will not be another Toyota.
What a shame - and what an embarrassment for Toyota.
This app is terrible and not worth the effort. I have given it a try for over a year and it just gets worse with every update. Toyota should be ashamed to offer this in their vehicles.
By 2016 4Runner
Bluetooth will not connect to my 2016 4Runner.
It doesn’t work with my iPhone. Very disappointing. The first time I tried to use it I was directed to turn the wrong way in a one way street. Also, my home street name was changed about twenty years ago. The app still lists my street with the old name. It needs to be up to date or I can’t trust it!
Only turn by turn 1/5
Voice command is horrible and frustrating. iPhone is badly supported for vehicle voice commands. Will only read text, but can not reply via voice. Would prefer to display a map with current location, and while navigating
Stopped working. I don’t want to hear a computer message saying contact Toyota. Fix it!!! This was a selling point on my tundra. Will effect future purchases.
Not a well written app 1/5
It’s clunky. Slow user interface. If I plug my iPhone into the usb plug to charge my phone the navigation app will not work. I navigate to new locations as many as 4 times per day. This app is not very good. I haven’t been able to use the navigation feature for 4 months.
Horrendous app! 1/5
This app is worthless. It rarely connects to my Toyota, and it keeps logging me out. I have to renter my Login info every time I start the car. I just stopped using it and switched back to Waze.
I want my OnStar Back 1/5
Can't link to car. It won't recognize my Canadian addresses. Very poor interface. Time to buy a third party Nav system.
Hate it 1/5
It never wks right I have to constantly log back in!
Scout is worthless 1/5
I purchased a Camry in August - I was assured that scout was a thing of the future - the dealer installed the apps - worked for one iPhone update - not worked since. Such a waste of time, money and energy - Toyota does nothing but pass the buck - I guess it’s time for a class action law suit. Maybe Toyota will get the idea to fix it - to end the lawsuit. Worse part is they knew it was Not working when they installed it. Shame on you Toyota, you are just a typical low life bottom feeder car company
Doesn’t work 1/5
Very disappointed with Toyota!!!!!
Scout App is not worth anything. New 2018 Camry and a crappy, unusable navigation system!!!!! Wonder how navigation works on a Honda Accord???!!!!
Agree, 2018 Camry and NO MOVING MAP???!!!!
iPhone X 1/5
When will this app be compatible with iPhoneX??!
Not up to date! 3/5
I-94 N into Milwaukee changed more than a year ago. Scout has exit 314 as one exit ramp, then splitting, but it is now two exits, one for each street.
Bad connectivity 1/5
The app doesn’t work as intended.
The app has to be uninstalled and reinstalled every time I want to use the Navigation.
Unreliable. Dated graphics. 2/5
I was really looking forward to this app, after purchasing my new Toyota. But after several attempts where the app dispensed incorrect directions, and not to mention the graphics are very similar to a 2008 Volkswagen Touareg that I also use to own, I sadly can no longer rely on this app. Will have to revert to attaching my phone to the windshield while I use google maps.
Set up??? 1/5
I tried to set up my home and it can’t find the proper address. I have had my car for over a year. I stopped using it and reinstalled it and still can’t find my house!
Crap app and developers 1/5
By Erdan Elf
App is unable to maintain connection between car and iPhone. Always asks for Scout GPS app to open but never connects when trying to nav from the vehicle screen. Have had the app and vehicle for six months and it's never maintained route guidence for more than a few miles or few minutes.
Save yourself the frustration and if you buy a Lexus make sure you pay for the factory navigation. This app is useless. Works maybe 10% of the time, and in order to get it working again you have to go through a literal ten step process which involves restarting your phone, restarting Bluetooth, restarting the vehicle, deleting and reinstalling the app. Who has time for these shenanigans?! Lexus please give us an alternative to this or at the very least make this app work. I actually deleted this app from my phone as it constantly runs in the background and it’s completely useless!
I have had my car going on two months. Was told then they were working on getting the bugs fixed so my map would show. It still has not been resolved. I assure you if this was a situation of being a monthly subscription it would have been fixed by now. Seeing that it is something that is calcium the purchase of my car, I have to say it is a sad display of poor customer service to still have it not working. It is very apparent that you are in no hurry to correct this issue.
Crappy App 1/5
By Big Lee NY BX
Worse app ever.. piece of crap. No turn by turn.. no volume adjustments.. crappy reception.. Toyota should be freaking embarrassed using this piece of crap app.. Go back to Entune Toyota.. this app is a f$@&ing Joke!!!! If there was lower star to give I would give it..
Run. Don’t walk from this app 1/5
This map will absolutely NOT work with an iphone 6 running ios 11.2.5 via USB in your car. If you bought a Toyota 2018 Camry I’m sorry. You got ripped. Toyota’s Entune 3.0 app that you need to run this map does not work therefore Scout doesn’t either when connected. Poor and even worse. Buy an Accord and save yourself!
Don’t get this app 1/5
Worst app, does not work on brand Toyota. It’s been about 2 months and they still haven’t fix the issues with their app.
By angel of inspiration
Unfortunately navigation is not working on Apple phones, which is a big disappointment!!!!!!
Toyota sold lies 1/5
For a brand new 2018 Camry, one should expect that a working navigation system/app is included. However, that is not the case for Toyota. In its omission of Apple Carplay and Android integration, the company chose to create a non-functional navigation app and market it to buyers as a functional substitute. It is a shameful practice by the auto-maker because if you are not going to give the customer an essential feature, at least provide them with a FUNCTIONAL substitute.
The Scout GPS literally won’t work. It doesn’t matter if you have the latest iphone/firmware, the moment you plug it into the system via USB the overall Entune app function just stop working all together.
Tldr; This app is completely useless and I am surprised Toyota has not been sued yet for false marketing.
By Sankalp Kalbag
Most of the roads are unnamed.
It only displays the next turn. Would be great to display the entire map similar to Google maps or any other GPS. The entire screen is available. Why not use a UI that every other GPS is using. Just follow Google Maps UI design.
Major disappointment. Every time there is an update, I keep hoping the map would be available. But ...👎🏼
Lacks iPhone X Support 1/5
After going to a second Toyota dealer, I found out this app does not function fully with iPhone X. Moving maps are not supported. Scout and Toyota inconsistently blame the app or Apple, when give that that this app is a key part of $20,000 purchase, seems like they should be able to resolve by rewriting the software. Either way, there needs to be a solution soon.
Absolutely rubbish 1/5
This is the most ridiculous garbage ever.
6 steps to get the scout GPS to display on the camry display. And then when you do manage to open it after frustrations, you cannot use your phone for anything else. The maps on car display will also disappear.
Can toyota please do us all a favor and completely get rid of scout GPeice of garbage
Such a pain to have to login in each time. I never remember my password info. It’s should remember my login details
Doesn’t work. 1/5
I have only been able to get the app to work twice. Every other time I try it, a message appears on the vehicle screen saying it is unable to connect, try again later. Am I missing an update or is the app just broke?
Needs constant maps 3/5
Overall it’s a decent app and I’m glad it is something that will connect to my car, but it’s not as good as google or Waze (or even its sister, Skobbler)for most of what I actually need. I am a visual person and I get a lot more out of having a map up at all times than I do from a list of directions. From what I have seen so far, directions always start the first mile or so with just the list (or when there are a bunch of turns coming up) but those are the times that I need the map most! As far as I can tell (from the few times that I’ve tried), there is no way to get directions and have at least part of the screen always showing a map.
App works fairly well 3/5
I would still prefer in dash navigation, but this work fairly well. Sometimes. Well actually maybe only works 30% of time. Keep the app up to date please, there is no reason why this app should look like it was made for iOS 3.0
I’m so mad, the App just does not work 1/5
By Connie Lin
I regret buying the 2018 Camry, Scout is so bad!!!!
I feel Toyota owners need to form a community and sue the company for selling us such a piece of rubbish.
Can someone take the lead and I’ll join.
Map database is YEARS out of date 1/5
A local business I use a lot moved many years ago, but this app still shows their old address. I have zero confidence to use this app for any purpose, however insignificant.
By KE Stanley
Bought a 2018 Camry and this is what they offer? Seriously! 🤨 As advanced as Toyota has become in safety and other area they are treading on dated and even useless functions for the navigation and such. When the new iOS 11.2 came out the app has not worked...nothing! Come on Toyota, get your act together and get this thing straightened out. Don’t advertise it as such a great feature if you can’t keep it operational. Very disappointed!
Good Idea executed Poorly 2/5
Was excited to have phone run gps in my 2017 RAV4. Experience is poor. 1) it never connects well. The music works great and connects fast. 2) when it is working (like my teenage son)it can’t find anything in the search like the local airport. 3) if it has traffics as the apps shows it keeps that a secret when driving.
It’s not as good as my 1st gps in 2002. Toyota is caught in lie saying they have in car navigation and no word of improvement to come.
GPS system 1/5
By XSE 2
My scout hasn’t work in 30 days in my 2018 . It’s not working in my wife car! Took it to Toyota and they found 300 complaints on scout download . Toyota said they are aware of the problem, but there isn’t a fix for it . They will call me when they find new software. I say everyone that purchased a 2018 Camry with scout should file a class action lawsuit against Toyota. We paid extra for the Navigation that doesn’t work !! I’m calling Toyota Corporate tomorrow to complain and ask for my money back for the Nav . If we all complain they will Be forced to fix it 😡 call your local TV station
So I updated my iPhone iOS to 11.2.5 and the full screen map started to work but there is a trick to it. I start Enform, start the car, start scout via Bluetooth with plugging it in via usb. Once the phone screen shows the app is connected then I plug in the usb cord from the car and it actually loads the full screen map on the car multimedia screen.
Overall for a Navi that I don’t have to pay for it works great and serves its purpose. You do have to keep the scout app open on screen on your phone for the maps to show on the car screen.
Shame on Toyota 1/5
I don’t believe that a company like Toyota isn’t able to deliver a working app. There is something bigger going on here. There is no reason a simple app like this should not be working properly.
By Reply Hazy
Hardly ever connects to my car. Forgets my saved info after every use (if you want an app that asks if you want to set up your info every time you turn it on, this is the one for you). It’s setup doesn’t work, despite how often it asks you to run it (hitting save simply returns you to the menu with blank data fields, very fun)
Doesn’t work in 3D 1/5
Doesn’t work each time I try to use in 3D moving maps. Won’t load on car display of my brand new 2018 camry. I have iOS 11.2.5. Fix it!
Very useless app 1/5
Supper buggy, can’t even use my nav on my 2018 camry se.
Download error 1/5
Aside from the moving maps not available; it’s always saying a download error now on my 2018 NX. The turn by turn navigation also freezes when it works. Hopefully it gets fixed otherwise this app is totally crap.
Can’t connect. 1/5
By Gent man
I can’t connect this to my lexis and no one can help. It’s disgraceful how much this car costs.