Etsy app 4/5
Easy access to my shop. Makes keeping updated accessible from anywhere
I really wish you would allow us to do calculated shipping on the Etsy app. Right now, I have to use my phone to list my items, choose delivery or some other shipping price that is way off, then go on my computer, edit the listing I just put up on my app, put calculated shipping up on my computer (and hope no one buys that item while I’m editing the shipping) It’s crazy we are just about to enter 2018 and I have to go through all that work.
Needs a little work 4/5
I love the aspect of the Etsy world. I love being able to shop from other small businesses across the world. And I am glad to have a platform to sell my goodies on!! But recently I keep getting a notification bubble on my app saying 3 notifications. But when I go into the app nothing is new. Please fix the glitch. Right now I’m giving 4 stars but will change it once the glitch is fixed. Before the glitch all was well and I enjoyed all of the updates Etsy continues to make so that shopping and selling are a breeze!!
It’s good, but still lacking 3/5
It still doesn’t show shipping profiles so I can’t list from my iPad. It doesn’t show finances. It could definitely have a lot more features.
Very Easy and Fun App To Purchase And Sell! 4/5
By Master J-Zo
I love buying on Etsy and now I’ve become a seller on Etsy. Everything is pretty easy, except the shipping feature on sending items out to customers. I have to process set up through an internet browser. Other than that Etsy has created a fun place to purchase and sell!
Has some bugs 2/5
The link to an order from a conversation no longer works. Instead of taking you directly to the specific customer order, it just takes you to all orders. Previous versions took you directly to the order in the convo. It’s incredibly frustrating trying to find the correct order in the app. Why have the link to the order if it doesn’t take you to it?
Links don’t work! 3/5
Please fix this ASAP- when customers send messages with a link for a listing or more importantly their invoice, the link doesn’t take you to their order, but all orders. No way to copy and paste order number either, so have to have 2 devices to look something up. Other than that, loving all the improvements!
Sell in person feature is aweful 1/5
So incredibly slow to run a sale at vendor events.
Don't sell on here. 1/5
Hi. I've sold on etsy since 2015 and RUDELY ended in 2017. I found a passion in making "designed adult pacifiers". So I go to list it and then I get a report, saying that it's "harmful" Really? A pacifier, harmful?! I specifically mention it is STRICTLY FOR ADULTS AND NOT CHILDREN. But I see lots of other people SELLING ADULT PACIFIERS on there and not getting in trouble at all! Absolutely horrible. Piece of trash to sell/work with. I was finally doing great but that has to come to an end. DONT WASTE YOUR TIME. THEY WILL NEVER SEE MY MONEY AGAIN.
Need to create custom request in app 3/5
It’s time to be able to turn a conversation into a custom order. That’s pretty much what the app is missing. Right now you can’t make a custom order from a conversation in the app. Please add this feature.
So slow 1/5
Listings take long enough on the computer. This app crashes every time I try to create a new listing. I have to quit and reopen it every time I want to create a new listing.
Absolutely horrible 1/5
We started using Etsy in February and tried the app out, only in the past few months have I really started selling there. It was so so to start with but, like many others have reported, it's horribly slow. The one thing I want to use it for is to add pics to listings seeing as how my phone is my camera. But, it took 3 full minutes to load the window to add a photo then after I finally added it the thing crashed. I guess it's because I'm the only person on the planet that uses their phone as a camera. Guys, even eBay can do that and that's saying something.
Functionally it does maybe 40% of what the desktop site does and I'm being generous. Every time I go to do something I realize it's not there. And, rather than adding features they take them away with updates!
The most recent update made all of this worse. If the mobile rendering of the site worked any better I'd use that but guess what? Even that doesn't work very well. Etsy: pick a mobile strategy, either make the mobile web rendering ONE HUNDRED PERCENT like the desktop experience (and working) or make the app work, they're both broken horribly.
I have decided to start evaluating alternatives to Etsy including building my own store, because of all of your problems. Get it together Etsy, we pay you ACTUAL money for your service.
No Notifications 1/5
I have all the notifications turned on for he app but I still don’t receive them. No message or sale notifications. So frustrating.
Terrible app and totally non functional. 1/5
If I could rate this a negative 5, I would. I have over 700 listings and the app will not load them. It just freezes. I can't search or filter sections, or use use the "sell in person" feature to sell an existing listing. Literally, the only thing it's useful for is to answer Convos when I'm on the go or to be alerted of a sale. As far as stats go, forget that. It's not updating and is showing 0 sales with 0 revenue for today when I've had more like 5 sales and hundreds of $ of revenue. I don't really care about the stats on the app, but a basic function like accessing a listing or selling in person should definitely work. Not happy Etsy!!
Ok if reinstalled every week or 2 3/5
By Mainely Vintage
This app loses my newly listed items. Reinstalling it solves the issue.
I wish it was different. And it would be nice for teams/forums to work better on this app.
So slow it’s useless 2/5
When this app first came out a few years ago I was very excited and happy about it and very satisfied with how it worked. But it has become so incredibly slow. I have tried to use it for in person sales lately and without WiFi (which is often not available at many in-person markets, it’s so slow that it’s useless. I could do a single sale from my listings. I had to do everything as a quick sale, so now all of my inventory is off because I had to sell quick sale blank items instead of selling from listings. Now I have to go through everything and update all my quantities, and worse, I have to deactivate items that should actually be sold out. I can’t manually change the status which makes keeping on top of my inventory very difficult. If it doesn’t get fixed I will go back to processing payments through Square. I could access everything else without WiFi but Sell on Etsy couldn’t manage a basic search or sort. Seriously disappointed.
Just when I thought it couldn't get worse 1/5
By Silva Ohana
After almost a year of this nonsense, I am finally at my breaking point. This is usually my busiest time of the year, where I have so many orders that I am working morning until night. Since the app changes, my business has suffered and I'm tired of it! My customers are contacting me through my social media sites telling me that they can't even access my shop, or Etsy at that! How are us shops supposed to be successful when the app is always crashing or prohibiting customers from making a purchase? I'm spending way too much time making invoices through PayPal because of the etsy problems and at this point it will make more sense for me to use a different forum. You took something that was working great and ruined it.
Love the APP on Etsy 5/5
By Bessie Mae's
I love having the Etsy APP. It works great for me. Especially since I have a brick and mortar store.
I have never had any issues with anything Else I have ever issued or shipping.
Thanks Etsy for a great website.
Sincerely Cheryl Walker Bessie Mae’s.
Etsy handy 4/5
By Rosies cozies
I’ve only sold two items on Etsy so far but it’s the app has made it very easy to use I’m not able to print the labels yet so I don’t know about that but Selling and posting has been very easy so far.
Much Better than eBay! 5/5
By Nick's Lame Name
The Etsy app itself is so much easier to use and manage than the ebay app. The selling experience on Etsy is immeasurably better than that on ebay. I get twice as many sales and pay less than half the fees of ebay and PayPal (which together charge 15% fees for sales and for shipping).
Frustrating bug! 2/5
I’ve deleted the app and reinstalled twice to try to fix it myself, but here’s the problem: I do a lot of craft shows and I use the “sell in person” feature, but for whatever reason when I do “sell from listings” the keyboard is super buggy. I’ll type a letter and then I have to wait tens of seconds for it to compute. The letter icon will just be stuck, frozen, while my customers wait. I blame it on Wi-Fi every time, but it’s not. It’s the app. if I wait long enough, I can slowly, one letter at a time, type in the listing that I want, but it takes *so* long. anyone else having this issue?
Cant add private note to orders or click on orders from Cobb 2/5
Having issues adding a private note to orders and also clicking on order links from conversations. Private note displays an oauth_sig error and clicking on order links takes us to open orders not the order itself.
Please fix ASAP!
No hassle 5/5
So easy to use. Really don’t ever think about my store much until I get notified that I have a sale. Can mark things shipped, see open orders, amount of views, etc. No hassle and no stress. I recommend using this.
Missing things 3/5
I want to be able to view my available balance in the dashboard so I dont have to login to my computer every time just to see it. Also should be able to control coupons without having to use a computer.
This app is excellent 5/5
By Moon obsession
I use it all the time to sell my crafts on Etsy 💜
Very convenient 5/5
By Stuff for sale
Works well and it's great to be able to see everything all in one place!
Basic Etsy Usage Only 3/5
This app is good for quick replies to customers and seeing/hearing when I receive new orders while on the go. Other than that, I have to use my computer to complete all other tasks. In fact, using Etsy on the web browser on my phone gives me all the features needed so I tend to use that quite often instead. Hopefully a future app will provide all the features necessary to run my shop. For now, I will continue using my web browser more than this app.
Love the app 5/5
I love the sell on Etsy app but for some future update suggestions, I'd love to be able to are my available for deposit funds, and have access to my sales and coupons!!
Review of app 5/5
The app works great for me.. it keeps a record of items sold and shipped and allows me to send messages to buyers with tracking info.
It’s also easy to list items.. track how people are finding my site and what is working.
Manage my store from my iPhone 5/5
I love this app, and am able to manage my store and sales/orders from my phone while I'm on the road.
Changes in business practice 2/5
By Reefkeeper dave
Unfortunately, whatever business model changes Etsy has made have hurt your client base and harmed shop owner’s sales. It takes only a simple internet search to see the anger being conveyed by once faithful users is building and wide spread. I personally have noticed a huge decline in simple traffic (views) of my page.
I suggest a more solid business plan for the future that puts your users best interests at the forefront.
By Shay chloe
My small business does great with Etsy!!! I will always use them!!
Love it 5/5
I love it. So easy to use.
Works Great!!!! 5/5
Everything works exactly as is needed, I just can’t control 1 aspect of using it the same way as I can on my computer.
My Miracles Shop 5/5
By miracle tammy
I love my Etsy store ! The customers are so cool and customer service is top notch !
Etsy App 4/5
I love the app and most things are excellent. I have two compliants but neither are limited to the app but are general Etsy issues: 1) you can’t have multiple shipping options listed for the same order and 2) you can’t combine shipping or scale it to match a large order versus a smaller one.
Mostly great 4/5
I find this app pretty user friendly. I love the new social media option for sharing listings more easily. My biggest complaint is not being able to do calculated shipping from a mobile device. I have to save my items as drafts, then update shipping when I have pc access. That’s the only reason I didn’t give five stars.
Great App 5/5
Very helpful supplement to my Etsy store- makes working on the go very easy. I love every time I hear my notifications go off!
So glad there is an app! 5/5
I love Etsy and when they came out with an app I was thrilled! It is super helpful and works well.
Please fix 1/5
For over a month, the app widget will not load. This is a very helpful tool. Please fix this!!
STILL ABSOLUTELY TERRIBLE!!!!! 1/5
The last 6 months of updates have been the absolute worst!! I'm almost afraid to see that my app has updated because I don't know what kind of horrible idea you guys have come up with to throw on us next. I'm not a rocket scientist, but I'm smart enough to see that there are far more 1⭐️ reviews than 5⭐️ ones, but that doesn't reflect in the app rating. What a joke! And with all of these so called "updates", we're still having the same crappy problems. What are these "updates" supposed to be fixing anyway?? They're obviously not yielding any results since us Seller are still complaining over the same stuff.
-Pictures - It still takes an eternity to load pictures both to a listing and from a customer in a conversation.
-Convos - The new convo layout it terrible. You can only see a couple lines of your text, which is very annoying. It would be nice if the convo box would grow with your conversation, like it used to do. And the send button is in a place where it's too easy to accidentally hit while editing your message. It was better when it was at the top of the screen.
-Live Stats - Still inaccurate. I can look at the stats now, and then in a few minutes look again and my "views" have decreased. That makes no sense. I still don't trust the numbers even though traffic seems to show it's increased.
PLEASE bring back the old dashboard setup. It was simple and ran smoothly. It gave the info I wanted, like views to items and visits to my shop, without having to click several times to find it.
Good but... 4/5
I added a bunch of new listings last night and they are not showing on my seller app.
Recent update 1/5
Okay, what is going with this app? It use to work fine, but I just reopened my shop and added listings. It's saying I have active listings but nothing is showing active in my shop.
The Sell Now option is awful 1/5
By Amber Barnett
I loved the idea of using my card reader at in person events to sell from my listings directly. However, for months now it takes five minutes (not even kidding) or more to load the listing page and I can’t even add more than one item successfully to sell. I’ve had to stop using my Etsy reader all together because the sell from listing function doesn’t work properly.
App is ok but... 3/5
By Woof x a million
I don’t have many issues with this app but I noticed the shipping labels are very vague to update. It didn’t allow me to change flat shipping price to calculated and the shipping label I saved from the computer Etsy website is not showing up on this app. Idk if it is a glitch. It worked fine before but the shipping labels stopped showing up recently. I tried re-downloading. It didn’t work.
Also I don’t really like the stats section anymore. I wish it would give me where the total views were coming from instead of the visits. I don’t really care where the double visits from the same people are coming from. I feel like the total views and their location are more important than visits. It only shows the location of the visits which is only the people who came multiple times. This also makes it confusing because what if it’s only one person visiting the whole time? I’m exaggerating a bit but it’s a little confusing in that sense. It’s as if it’s showing the popularity yet it’s the same person over and over.
Update with Marketing 3/5
I like this app, as it lets me update my listings and such, but it’s very inconvenient to not have the marketing feature on here. If I’m traveling or just simple not at home, and do not have my computer, it’s impossible to run a sale or make a coupon for my shop. Please fix this. Thank you.
Web browser version still better 3/5
You don’t get all the functions like the Marketing tab in the app. I would have to go back and forth between the app and the browser to submit a new listing which is unfortunate. It does have it pros though. No glitches, nice interface, easy to update listings.
Will deserve a 5 star rating when ALL functions of Etsy are added to app.
Every time I try to update the quantity of a product it says “must enter date it was made” I went through the whole process of who made it, when, finished product, and category and it’s still saying a date must be entered! I’ve never had this problem from just updating a products quantity! It will not let me proceed and I really need to get this done ASAP!🤬
Awful with listings. 1/5
FIX THE PICTURE UPLOADING. Picking from your library gives you the hardest time. Scrolling endlessly through albums that seem to be in no particular order.
I spent so long trying to make a listing to have the thing crash on me without any trace of said listing when I reopened. I continue to be disappointed in this app. This app is as horrible as etsy is great.
Production Partner Glitch 2/5
Etsy required this glitchy thing for a vintage item. I have no production partner. It’s like 70 years old.