Be ware of this scams I was recommended to use this service to sand money to my family in Mexico. Something that I never did before so I give that try. Di that transition 500 dollars express 5 minutes 30 minutes when by I sent a email asking what was the problem 30 later a dud from India called me asking me ss number passport bank statements bank accounts because the company requires. Now they are keeping my money for five days because all the information I gave them wasn't good enough to make the transfer. Good thing I call my bank and there was no problem to stop the payment. The representative told me that this company has well known for fronds. So be careful
Very easy to use, quick and painless, great rates and exchange rates, easy to track your history, and notification of when your money is received. I wish all apps were this easy to use
A GREAT MONEY TRANSFER MACHINE 5/5
I love Remitly. It is super fast, super easy and with great details and solutions to any problem encountered. No bouncing back and forth trying to get some problem resolved. Great, great way to send money!
So awesome and cheap and its really easy and fast to get tr money
Asking for more information after months of sending to the same person 1/5
They get the job done. Which is to be expected. It looks like they charge a flat fee. I sent out a larger amount and the fee stayed the same. Which it should be as it doesn't cost them more money.
08/9: Today they wanted more information. I was told that the person I'm sending the money to has a common name. If the bank on the receiving recognizes the name as belonging to a particular account number why is Remitly now requiring more information? But from another email they sent. They said the bank doesn't recognize the name. I'm using another app and if the transfer goes through I will drop Remitly and knock them down to one star. I will take them down to two stars for now. There are lots of common names in any country. It has been the same account I've been sending the money to. I wonder if they're using this method to get potential marketing information.
The other app I used has completed the transfer. One email from Remitly said that the bank on the receiving end didn't recognize the person and they (Remitly) need more information from my friend. This is after several months of using their service. The other app didn't receive a request for more information from the receiving bank. So right now it looks like Remitly is lying about the bank on the receiving end wanting more information. Remitly may work for a while but they have changed and became difficult to work with.
It was okay while it lasted.
09/02: I thought I would give them a try again. But the transaction was held up. They want photo copies of information from the person receiving it. It's going to Mexico BTW. It would take too long to do all that. I was told this time that the person receiving it is on a list of people who can't be sent money. Don't if that's true. I sent the money using another app and everything worked out. I wonder if it's a real list or someone's interpretation of guidelines. I will use the other app. Maybe at some future I might send Remitly's requested information but for now I will use the other app. It all works for me.
Love it 5/5
Money always arrives on time!!
Easy to use! Convenient and good Customer Service! 5/5
By Anne F. - East Sparta, OH
Ive been using Remitly for over a year now in sending money to my parents in the Philippines. It is very easy to use, they have several branches available where our recipients can pick up the money we've transferred. Dollar to Peso conversion is also awesome, not too far behind from Paypal. I love the fact that their transfer rate isnt that expensive either Good customer service is another plus, they are open 24/7. I definitely recommend Remitly to my friends and family. 🙂
Best app to send money 5/5
The best app to send money. Have been using it for more than a year with no issues till now.
Love it, very easy to use 5/5
I love Remitly. It's very easy to use. I can send money to my family anytime and they will get it within minutes. It's very convenient for me since I have little time to spare running between work, school, home and 5 kids. I recommend Remitly to everyone.
Best Rate and safe to send $$ to México 5/5
So Far is the Best App to send money to México, way better than Xoom, I can send money to my Mexican account or somebody else account or simply send money to pick up they have multiple locations for pick up.
Very helpful... Excellent customer service! 5/5
Thank you Vince for helping me out. I really appreciate your help.
Great app - requires basic knowledge 5/5
This app is great! Of course, you're supposed to know how banks in your country work and that's it. Customer services is always there to resolve any issue that might come up.
User Friendly 5/5
By Pradeep Keswani
Very easy to use. I like the UI..safe and quick
So far so good 5/5
Started to use Remitly last December 2016. Had a problem with first transaction due to middle name of recipient but all I had to do is call customer service and it was all resolved..never had a problem since and I send regularly every 2 weeks, sometimes more. I tried the free service of bank transfer to my BPI bank in Philippines and see how it goes and it was delivered on time (5days) as promised. I know coz I have online banking and I can check on my phone if money has arrived. Hence, so far so good..I think I will stay with Remitly. It has not failed me just yet. Well done guys.
Better then the X 5/5
I was introduced to Remitly by my sister that sends money to Mexico every month, she had issues with the "X". I had issues to Big ones were I send money it was 7 days later and my family still couldn't pick it up. When I cancelled the transaction it took 20 day to have my account credited. I tried Remitly 3 days later my family picked their money up with no problem. I highly recommend Remitly. Love IT!!
By yalith gomez
Last week, I used this app to try to send money to colombia. I had seen in the app my bank in colombia was part of the allied banks of remitly, but once I sent the money, this one never arrived, I call my bank in colombia and they said that they didnt work together, then I call remitly and I couldnt resolve my problem neither. I had to cancel my transaction and was a problem for me cause I needed my money in my colombia bank account that day and they just are going to give my money back between 3 or 5 days. I'm really upset because this company shows Bancolombia as bank partner when is not like that, or in my case wasn't. They should not play with someone else time.
Great app 5/5
By Pliego i Tunes
Great app much better service
Awesome clean app 5/5
Provides good interest rate
Gives good sending limits
Easy to use
Good job REMITLY 5/5
I will recommend you to my friends...I loved your service...☺️☺️
Looks like they are fishing for info 2/5
When I tried to sending remittance recently they have security questions from which I don't know how they have come up with since I have not provided info related to those questions when I signed up. Sample questions are: *which state I did have same address with a certain person? Etc.-- I don't have that person in my account.
Great App for transferring money at competitive pricing 5/5
I recommend Remitly to transfer the money at really competitive rates when it's not urgent.
Great Service!! I love it!! Thank you! 5/5
I love Remitly 5/5
By Haid'z from Florida
For 15 years I been using Xoom dot com the only complain about Xoom they don't take credit card and minimum to send is $50 can't send less than $50. Remitly I can send less than $50 and plus the fee is $1 cheaper compare to Xoom. So, for few months now I am using Remitly. Thank you, Haidy Razo Lavarnway
The best app for money transfer 5/5
A complete hassle free and transparent experience.
Easy. Fast. Secure. 5/5
I love how Remitly is easy to use, saves me a trip going to remittance, and how fast my family can get the money. Not to mention the lowest fee.
Does not work 1/5
None of the transfers went through. After few days was credited back. Avoid it if you can. Wonder if others have a better experience
Best rate on the market 5/5
User friendly fast and god value for money.
No support from Mexico 1/5
I had to cancel one money transfer and they only provide 1-888 number, so from Mexico cannot call them. I lost 1000 USD never going to use it again
Works perfectly as promised 5/5
Delivers money on the promised date
Transaction in progress......... 1/5
By Ron Dela
I have been using Remitly for over 3 years now to transfer money to the Philippines with no problems...Until my last transfer 8 days ago. It has been stuck in "In Progress..." I contacted customer several times via email but only receive scripted responses that they are deligently working on the issue. I requested a refunded but received the same responses that they are working on it. I filed a complaint with the California Dept of Business Oversight
to get back my money. Don't use Remitly. There are other money transfer out there.
I send money to Colombia and they payment the best money per dollar to pesos
I should give them 5 but there pick up partner cebuana is scam! 3/5
I send last week a dollar not peso but cebuana says they don't have dollars and they won't release the money if they don't buy a life insurance worth 200 peso,so my receipent just buy it so she can get the money! It just not happen to me just once but twice the other incident is they said they collect pick up fee its 200 peso also and i already paid $3.99 transfer fee in these app! I called to there costumer service and they said they don't give refund!
Love Remitly 5/5
Easy and fast. Love Remitly because I trust that my family is going to get the money fast and secure.
Well designed app and awesome support 5/5
App works as expected. Never had any issue.
Best money transfer to Philippines 5/5
Very easy to set up account , easy to send and receive money sent to friends and family in the philippine , very fast money transfer with the highest transfer exchange rate possible ,highly recommended this application ,
Just easy 2 send my wife I not have 2 look 4 a store 2 send
It's fast and free and could go to someone's bank account directly
Love it! 5/5
Easy and convenient way to send money to your loved ones in the Philippines!
Five star 5/5
By Verbs deferred
Fast and easy. Salamat!
I love this app very much. It is very fast and quick transfer when we transfer through debit card.
this is by far the best way i have found to send money to your loved ones in the phil
Love and like the remitly coz it's easy to send money home without going to any agency!!! Thank you!!!!👏🏻👏🏻👏🏻👏🏻👏🏻
My oh my 2/5
Transaction is too slow. I can't even!
It's different when you're used to using a much faster money transfer.
I like 4/5
Long Line No More 5/5
I'm happy that I installed Remitly because it made sending remittances easier and much more convenient right at your own home with a few clicks away. Also, the people answering the questions are so good in explaining and in coordinating with us and resolving our problems and concerns. Aside from that, it has a high rate compared to other remittance center. Easy. Safe. Quick. No hassle.
The best Remitly 5/5
Very convenient, and no hustle.
Love it 5/5
Pretty straightforward and super easy to use. Customer service support is outstanding. What a great way to start a company!
Not bad at all 4/5
The app itself is very well done, service is good but, if you are sending more than the state allows you to send per transfer be ready to prove your identity with a bunch of documents....other than that, its all good.
Good service 4/5
When I call on some issue they take care of it right away and they already know my account by my phone number. Not like my bank which takes several menus. A couple of times I've had issues with the Mexican bank and I wish they could call the bank and straighten it out. I have to cancel the transaction and wait a couple of days for a credit to appear in my account. But 99% of the time the transaction goes through.