By Ariel Jing
so good and convenient.
Apple Pay no longer works in this app. Please fix and I can go to 5 stars.
Great app but needs minor tweaks 4/5
Great app, but with a few tweaks could be even better. On the off-chance developers actually read these reviews, my suggestions are as follows: (1) when choosing samples, you have the ability to view the full size product to read all its attendant information, but in order to navigate back to your basket, you have to manually close out of the product you are viewing and click on your basket again—quick fix would be to create back arrows that automatically navigate back to the basket; (2) the full size product view is not available when looking at the trial sample promos so you have to close out of your basket and search for the product, then go back into your basket manually—adding the same navigation options described above to view the full product and navigate back to your basket from that view would make the app perfect.
I LOVE that it has the “color match “ feature—however, can be glitchy ...
I love Sephora 5/5
By Mrs kitty kat
Love Sephora...love the app it is so simple
Love it ❤️ 5/5
This app makes shopping online a much more pleasant experience. It’s very easy to navigate and I quickly find what I need (want) every time. If you shop online a lot- you need this app!
I’m going bankrupt 5/5
This app has made it so convenient I am spending way too much money!
Great beauty App 5/5
Love Sephora and love not going to the mall. I like that fact that I don’t have to deal with anyone besides ordering with a click of a button!
My go to for make up shopping 😍 5/5
Has everything i would ever need to buy make up and the points system is so worth it
So addicting 5/5
I love this!! I actually live close by to two Sephoras but my work schedule is crazy, so I’m not always able to drive there. So I bought the free shipping for $10 a year and with the app, it’s so worth it!
Five stars 5/5
By Christy Orbke
Great shopping app
Love it! 5/5
Convenient and fast app 5/5
Just love the Sephora can shop anywhere and anytime
BEST STORE/app 5/5
Get get get!
Bring back Q&A! 4/5
I love this app and use it all the time, but I miss the product Q&A section that seems to have gone away. I prefer to purchase items from Sephora online since my local Sephora is always SO crowded, so I really depended on the Q&A to make good purchases. Please bring it back!!
Love it 5/5
All my beauty needs at my fingertips! Easy to use and very convenient
Sign in not working 1/5
I love the app but my sign in will let me type my username but when I click password the keyboard disappears and I cant login to my Sephora oa!
Love it! 5/5
I love this app and it works great!
Love love love 5/5
By Funny haha😅
Love this app can easily get my makeup needs or wants 😂😊
Have to delete the app! 1/5
My iOS is version9, the app can no longer be opened as it says need to update to new version, but new version only support ios10 above. There are still people who use older version phone and system!
Have to fix bugs 1/5
Recently every time open the app it says err and logs me out. I deleted it right away. Not impressed with Sephora.
Love Sephora but the app needs work. 1/5
I have always loved shopping with Sephora but I have to say I’ve never used a slower app. Takes forever to load anything and doesn’t update properly. My other apps run fine so please send an update and fix the issues with the app. I really want to be able to use my app for Sephora to the fullest.
Loving the app for giving me easy access when I’m working long hours!
Used to be a great app 1/5
By Morgan Coffin
Now it’s so buggy I can’t sign in anymore. I can’t recover my password. All it says over and over is “unrecognized error”. Used to be my favorite shopping app, now I’m contemplating giving up on the brand as a whole because the app was so much better than the store experiences I’ve had.
Easy and fast 5/5
By Sue rms
I really love it. I can search for what I want and there it is. Don’t have to go to the store and waste my time hahaha. Great products and always the deivery time is great.
App failure 1/5
I love Sephora. One app that gives me all the beauty tricks and products? Yes, please! But the app constantly quits or fails. Or never recognizes my sign in info. Please update the bugs and fix this.
By BO NYC BO
Frustrating!! Sometime cell data service slow in the mall. Alway have problem getting the Barcode for the cashier to scan. Why take out Apply Wallet ?!!!
Maybe it’s just me... 2/5
But this app is INSANELY slow. It didn’t used to be this way so I’m not really sure what the issue is but it’s so slow it literally forgets what it’s doing. It crashes all the time. I rarely use it anymore just because of how annoyed I get at the inconvenience. Oh well saves me money lol
I. Love. This. App. 5/5
I go broke with the Sephora app. Everything I need and love is in the palm of my hands. I’m on it nearly every day.
Terrible I know but I love to read up on the skincare and makeup.
Super frustrated with the update! How weird, there is no update. Trying to open the app, directs me to update and back and forth.
One of my favorite Apps 5/5
Obsessed with Sephora and love this App! I never have any issues with it, it’s easy to use and I love the tutorials!
Glitchy & Unresponsive 2/5
love sephora however the app is a dumpster fire that I inevitably have to force quit every time I use – the search function seems to be the thing that breaks most often
Love to shops and buy on Sephora app! Quick and easy... love all the free samples and trying different beauty products! XOXO Totally addicting!
Good for browsing bad for buying 3/5
By The Booty Guru
I can browse the app really well but when it comes to buying it glitches out and I’m having to re-instal the app
Wow I love Sephora
Hate the new format 1/5
The other app design is so much better. Easy to find products. This new app design is so unsophisticated. I could only see a few products at a time. What happened to the options for viewing value kits and sale items? No stars from me but I have no choice but to give it one star.
Online ordering 👎🏼 1/5
I’ve ordered from Sephora a few times and every single time I get my order 2-3 weeks later. I get the we’ll give you 100 points SMH. I don’t want the points I want my order. I’ll use all my points & gift cards, then I’m done. PS ... hold onto your gift cards don’t toss them after you add it to the app. Luckily I kept all of them because when I went to use it through my app it was gone.
Love it! 5/5
Very useful & helpful!
Good app but... 3/5
Minor crashes since the update, please fix!!
Was great. 1/5
I used this app all the time until I got the iPhone X and now it doesn’t work at all I can’t even sign in. Every time I try it give an error message or an error with Touch ID even though I opted “maybe later” for Touch ID since my phone doesn’t have that. I wish it worked better because I love this app.
Quick and easy 4/5
I am loving this app! It’s very easy to maneuver, clean and quick checkout. The only thing I will say is that it would be great if the app allowed for rotation. I use my iPad religiously with a keyboard and the app will not rotate so I have to type sideways (lol). Other than that, no complaints!
Try it on and Love it! 5/5
This is absolutely the best feature about the app! I was able to try on each and every shade of eyeshadow, blush and lipstick I was interested in purchasing! It was so beneficial to showing me which colors worked best with my skin tone and eye color! I wish I’d downloaded this app long ago, I’m in love!!!!
Love it but wish it had a PayPal option to select. 4/5
Needs to have option to select PayPay as a method of Payment in the App.
It spends all my money. 5/5
By jadey bird
This app is what I dedicate a large portion of my paycheck to. It makes spending money easier and more fun! Thank you, Sephora! For making my antisocial dreams come true!
Slow AF 1/5
This app used to be my go to place but with added functionality or whatever reason this is the slowest app on my phone. All other apps are a breeze but the sephora app just takes ages to open... let alone browse... disappointed
Used to be my fave app 1/5
I would check daily, but a force update past the operating system has completely disabled. The option to use an older version just prompts me to update, so now dead. Guess I'll save money and not buy from Sephora to get a new iPad.
Best ever 5/5
By Jonhny Rocket
I am a frequent visitor of Sephora and and glad I can order at home now
You forced me to update even though like morons, you made it compatible w iOS 10 or up. What stupidity is this. I can't even use my stupid account anymore. Screw you Sephora. Make this compatible w iOS 9 or you're not seeing my money anymore 👎🏻
Can't use anymore 1/5
Since I don't have iOS 10, it won't let me use the app!! Ever since the new update, which it doesn't even give me the option to update, I can't use it whatsoever.
It doesn't support iOS 9 and below versions 1/5
It used to be a very good app until recently it stopped supporting iOS 9 and below versions. Why did they do that? First it's Apple secretly lowered the battery performance of iPhone which are not upgraded to latest versions, now Sephora has stopped supporting previous iOS system. It's really a bad idea. Who ever thought about so many people who prefer old iOS versions? I'm going to delete this app instead of upgrading my system