Sephora is the Beauty Authority 5/5
I love love love this app. It let's you know where a Sephora Location is near. It's super user friendly. I love Sephora.com
As a makeup lover, I'm this app everyday!!! Four starts just becauseI liked how you could see your "LOVED" list right when you first opened the app. Besides that, it's amazing!
Just love the app and I’ve noticed some items are cheaper then actually going into a Sephora store and buying it yourself
Easy to use 3/5
Good app easy to use.
You don't usually get all your free samples and sometimes things are broken or used or open with powder over everything...it's the wearhouse...if you contact customer service they are usually good at replacements
But really isn't hat why we order on line....so we don't have to call.? Don't get me started on the phone orders!... But the app is good you just don't always get what you want..
Super easy to work and fast
Needs to be more intuitive 3/5
I love how you can place your code IQ code in and shop for foundation in your color IQ, but I want to be able to shop ALL foundations in my shade, not just a selected few the way it’s set up right now. Also, I’d like to be able to click on a particular foundation and have the first option be the shade that fits my color IQ. That way much of the guessing game is taken out of trying to figure what shade you are when buying online. Everyone doesn’t always have time to get color matched at the mall. This feature should apply to concealer, BB cream and any other products that require a match to skin tone. This would also reduce the number of returns people make because their color selection would be much more accurate. Sephora PLEASE FIX THIS!!!!
Love the Sephora app! Quick and easy to make a purchase!! ❤️❤️❤️
Far prefer the Sephora website. Deleted one item in my basket, two were deleted. Maybe it’s me but I found it hard to navigate. Won’t use it again, back to desktop site.
I love the selection of products that you offer but was disappointed today when my order arrived and my free samples were not what I chose. I selected 3 fragrances that I was curious about and may have ordered in the near future but instead I received 2 that I won’t use and the 3rd is an item I currently use daily.
The only negative thing about this app is, it has me spending entirely too much money on things I don’t need. 🤷🏻♀️. Beautiful layout and very user friendly. Makes shopping a breeze!
Never need the website ❤️ 5/5
Only issue I’ve had is getting logged out after some of the recent updates. Other than that this app has functioned wonderfully. I love being able to see what was in all my current and past Play! boxes and the easily accessible lists of favorite and purchased items.
iPad Update? 5/5
I love using this app to shop on sephora but I really liked it better before they changed it
Great App 5/5
By Shopper 35
Love it but... 3/5
Love the app but sometimes I can’t pull up my rewards card at the store. Missed having it included in Apple Wallet.
Love it 5/5
Love this app for quick check out, checking for nearby stores, and quick restocks on my favorite products
Love Sephora 4/5
I love Sephora and their App. Some bugs when checking out sometimes.
Makeup addict’s best friend 4/5
As someone who isn’t exactly a makeup artist, but a makeup addict, this app offers all your favorite brands from your trusted beauty store all from the ease of your phone. Interface is beautiful while staying true to the Sephora brand and theme, and makes searching a breeze. Checking out is just as easy! Definitely super convenient for the beauty obsessed on the go.
App not loading or taking an extremely long time 2/5
I’ve been using the Sephora app for years and I’ve loved it, but for the last few months the app has either been not loading or taking an extremely long time to load. If the app does load it takes at least a minute to navigate between different products, pages, shopping cart, etc. It has been months now that this is happening, I don’t have this issue with any other app and I have tried uninstalling and reinstalling. So disappointed.
Fix the crashes 2/5
I really like the new try on feature where you can try on a “handful” of products. But the app crashes all of the time. Very annoying when you are trying to shop and you have to reopen it 5 times.
Every time I try to add certain products to my cart, BOOM - it crashes. It never lets me open anything from Hourglass lol. So I’m gonna try the delete app and redownload it. For the love of god please fix this issue!
Hate It 1/5
I hate the new layout of the app. I think they should’ve stuck with the first version. With the old version, when you go to “past purchases” it sorted them according to the date purchased. Now they are just randomly thrown together making it extremely hard to find a product you bought two months ago. What’s even worse is the first version of the app allowed you to see past purchases that went more than the last few months. I spoke to a few Sephora employees who said they don’t like the app either. The only semi-positive thing about the app is the “try it on” feature and I recently learned that even those colors are extremely off sometimes. It would also be great if they had a “Wish List” so we can put things we want to buy in the future on the list; especially considering the purchase/order history doesn’t go back very far.
Thank you 5/5
So convenient So beautiful So fun
Love love love 5/5
Love my Sephora app, it's everything I love about Sephora and more !
I love the app and I use it all the time!
Useful - Love the App 5/5
I’ve used this App at the store to quickly read reviews on products. I’ve also quickly reordered items off this app as well. Very useful to have.
Love the app but lately it’s been completely crashing and force closing when I try to click on certain products. So annoying.
Innovative app 4/5
I enjoy this app. I find it innovative and intuitive. It can be a bit dangerous as it is a bit too accessible!
As someone new to makeup, I find the app easy to navigate and advice always available. I’m hooked! Thanks Sephora.
Online Sephora shopping 5/5
I ordered 2 things from Sephora online and received 4 items free. My order was shipped in 2 days and I received all the items i bought in great shape! Thank you Sephora!
1 fatal flaw 4/5
By Cat Miki
New app is mostly an improvement. Easier to shop from my iPad. I was not able to edit the expiration date for my payment card. I tried several times, but the edit wouldn’t stick. Ended up checking out through the Android app on my phone. Please fix.
This app makes purchasing my favorite products and staying up to date on the greatest buys super easy! It’s a must!
Love it 5/5
Best app ever. They really customize it to you!
One of the Best Beauty App for Pro’s! 5/5
I’m a NYS Licensed Make-up Artist/Colorist/Salon Owner, Educator & Photographer. Most of the time I shop at Professional Beauty Supply places for the highest quality products needed to do my job or order online from them. Sephora keeps up with the best of them! For Quality Perfume’s & some High Fashion Make-up items not offered currently by Pro-Beauty Supply Distributors or Manufacturers (like Dior Blackout Waterproof Mascara) that I may use on or give to one of my models, clients, or myself; I’m able to shop from this app on my iphone & not waste a New York Minute getting it shipped FREE to my Salon. ~ A huge time savor! Sherry Miller, Owner of SherryMillersSalon.com
always closes out
Love it! 5/5
My favorite store in an app! How friggin awesome is that!
Excellent App, however... 5/5
Only issue is that I was unable to use my VIB code for 10% off because there is no where to enter it when checking out. I did pay the $10 for express shipping for one year. I do love this app but it is VERY DANGEROUS. I’m finding it to be extremely addicting this holiday season :O I’m so glad I don’t charge. I’d be in huge trouble 🤣 HAHAHAHA 🤦🏻♀️
I couldn’t edit my credit card info.. no matter what I did!
When I tried to email, the comment section wouldn’t allow my keyboard. I guess I’ll buy form a different company.
Diehard fan 5/5
Wearing makeup since 1965, 11 years old, young maybe. But I really love applying and wearing it!! Have done some modeling so have had professional jobs done. But I like to do my face. Now the lines are just amazing! Big fan of NARS, Urban Decay, Bobbi Brown, Marc Jacobs, Elizabeth & James. And I have two beautiful daughters I enjoy shopping in Sephora with them so much!! It’s a treat. The app really helps me at holiday time to get limited edition palettes and gift sets!! Free shipping, nice packaging, stockings done!
The app isn’t opening 1/5
By Demon catlllllllll
It’s stuck on the opening page. I deleted and downloaded a few times please fix.
App keeps getting better 5/5
I’ve had the Sephora app practically since day one and it keeps getting better. Unlike a lot of store/shopping apps that hang or require multiple clicks to get from a store email to the app, this one works seamlessly. The layout is intuitive and pretty and, HUGE bonus, it’s very fast. Checkout is super simple. If you forget to add a promo code or gift with purchase, it’s easy to add at the end without losing everything. Glad I stuck with the app through the beta growing pains. It’s a tidy little doorway onto a massive world of products and content.
I love this app 😍
Love app but won’t stop crashing 2/5
I can’t view any of the lipsticks in the sale section without the app crashing. Every single one.
First time 5/5
This will be my first time using sephora it looks like a good investment so I guess I'll see :)
Loving this app 5/5
By The Woman 6033
This app has been awesome to work with! Love it!
Love it 5/5
Very easy to navigate
I can’t use this app without it crashing 3/5
Every time I’ve used this app in the past month, it crashes on me. I have quit the app, I am on the newest iOS and the app is updated
Since downloading this new version of the app, all it does is crash when I open it. I don't even bother anymore. Just use my iPad app.
Please configure to iPhone X! 1/5
By Use code: GTVUIOT
Please configure, I love Sephora but it’s annoying when it’s not configured. Thank you!
Love Sephora, but… 1/5
Crash crash crashity crash. That’s the best way to describe this app.