Misses many trips, horrible customer service 1/5
After using the free trial, I sought other apps.
SherpaShare kept missing mileage, even when I discussed with the developers they couldn’t solve the issue and said it was because some of my trips were too short. It also frequently missed the starting point and was off by a mile or more when I would end the trip.
I switched to another app who has a MUCH better auto-start option that can be triggered many different ways. It’s also much cheaper.
Fast forward to preparing my taxes, I needed the data from my time using the trial. Many companies who have a free trial will let you access data after the trial expires; you just can’t create new data. That is, apparently, not the case with these folks. They hold your data hostage and are a tad rude about it. Here is the response from Jianming, one of the head honchos of the company:
“Our service is premium and you need an active membership to access anytime. Unfortunately, that is how it works.”
No empathy, no offer to help out, just a poker-faced statement. Even a, “sorry, that’s how we operate,” would have sufficed but he chose to say, “unfortunately, that is how it works.”
Beware, don’t get this app. TripLog is much better, has several auto-start triggers, and costs about half the yearly price of SherpaShare.
It Does the work for you 5/5
By Tuna b.
I love the fact that sherpashare track shoe mileage whenever you're driving regardless of whether or not you remember to log into the app. I do wish it was easier to modify edit and view your trips right from the home screen as that is necessary. I've only been using it for about a week and a half but all in all so far so good. I'll come back and update this review after I use it a bit longer.
Easy to use 4/5
By Matt Pollock
I choose this app because it has the highest ratings. It’s been very easy to use. It’s a little annoying to get notifications after every trip but I’m sure there’s a way to turn them off. The app has caught and tracked every trip I’ve done and been very reliable. It doesn’t kill the battery and works fine. I wish there was a way to enter the actual odometer mileage at the beginning of the year to track it that way.
Great App! 5/5
It does exactly what you need it to do and just works flawlessly every single time!
good app so far 5/5
i like how easy it is to categorize my trips. even with it running in the background on an iphone 6, i’m not noticing additional battery drain. curious about keeping it with the monthly subscription but i may give it a try.
Go2Driving app 5/5
Simplicity of the app is what I love..
I love the swappable interface! Looking forward to the savings.
Great App 5/5
If you drive for Uber, Lyft, Roadie this is a great mileage tracker also tracking your Expenses
Great app for rideshare drivers! 5/5
By Sadly disappointed user
This app has helped me out many times when struggling for a ping... great tools for any rideshare driver!
Fantastic App 5/5
This is a must have app for anyone in the ride share business. Keeps track of everything you need for taxes. Plus has lots of tools to help ride share drivers as well. Highly recommend it!
Extra features kinda useless 2/5
The compass feature which is supposed to help you get a ping is pretty much useless.
New user 5/5
So far I really like the app for mileage tracking.
By prabhu ramaswamy
I love all of the capabilities of this app as a Lyft driver. I use all of them to better fine tune my game. The compass doesn’t work very well. I also have no Uber policy so I don’t understand how Travis works. Get it lol!
I like this app a lot .
This app is more accurate than the other ones. Also the set up is way better than other apps.
Great help for business.
Do not buy! 1/5
It inaccurately tracks trip mileage. Also, your year end report only provide lat/long rather than addresses which is extremely important for tax reporting especially if you are an independent contractor. There are far better apps.
Could be better 3/5
In the financial organizing department, this app is excellent. Most of the additional value adding amenities within the application are lackluster at best.
Rider portion of the “Heatmap” is beyond horrible, in fact it should probably be done away with to prevent further embarrassment.
Compass feature will drag you from one “Coldspot” to another.
Travis feature info isn’t so inaccurate sometimes I wonder if they’ve somehow confused me with another driver.
I’m only this harsh because I’d love Love LOVE an app that does all that Sherpashare is trying to do, and I do hope that it is and will improve.
Great App 5/5
This new app SherpaShare is so easy to use and has so many great features. Thanks
fast customer service response 5/5
i left a review on 12/10/17 about having issues with the app. they messaged me on the app providing a link to an update! fast customer service, thanks.
Thank you 5/5
Thank you for fixing the menu button on the heat map for iOS 11 on iPhone X. This app is great at keeping track of miles and expenses. Plus the tools that offers are outstanding. Keep up the good work and thank you
Easy Peasy 5/5
By far the easiest mileage tracker I’ve used so far!
Amazing app to use for Uber or lyft 5/5
Great at tracking your mileage, expenses… Very convenient while using Uber or lyft. Would recommend this to anyone looking for a top of line Tracking app.
Amazing app!!! 5/5
By Thunda C
It's great. Easy to navigate and understand. It is very accurate on tracking my trips I drive for work! I enjoy the ease of this app. Definitely a must get app!!!!
Great app 5/5
This is great app and will make a tremendous difference in the profitability of my business. I would like further automation with the file sharing apps.
Great App 5/5
This app is solid for calculating your info. Easy to use, too.
Great potential 3/5
There are many features that are very helpful, from expense tracking to mileage tracking. The pro tools however have great potential. Start with the understanding that the info you get out is based on crowdsourcing, therefor, the more people actively using it in your area the better the “educated” information will be. Saying that, if few people in your area use this, then it can be a big mystery and the tools are almost useless. I however see the potential and will continue to support this app.
Awesome app! 5/5
I have loved this app from the very beginning and since starting with this app, I have tried other similar apps and they don’t compare. I am going to continue using for my ride share business!
Good app 5/5
Easy to use, automatically tracks Mileage, I’m looking forward to filing the taxes to see how accurate it is
Good app 5/5
By Thomas Jefferson123456
Seems like a great way to track your miles!
Amazing App! 5/5
By Jer from SD
So I just started with Lyft and have been hearing from other people that I’d better keep tack of everything I do with the job for taxes at the end of the year. I’m not good with that type of stuff. So when I came across this little jem I was very excited to try it out. It’s been a week now and it’s everything I hoped it’d be and more. I highly recommend it!
Best driver app 5/5
Love the tracking and my favorite is the pro tools. Making more money already
Here in MS this app is next to useless. There are so few drivers that use this app that the heat maps aren’t showing at all. I suspect it may be because I don’t pay for the premium but if I get 1mo free I’ll let you guys know with updates.
Good tracker 4/5
I am giving 4 stars for right now because I haven’t completely explored the whole app.
I love how easy it is to track your miles and tagging them as personal or business. Also being able to track expenses and capturing the photo receipts.
Highly recommend so far!
Very helpful but... 2/5
I’m lowering my original rating substantially. It’s good at mileage tracking (although trips are often inexplicably delayed) but the recent update is abysmal. Swiping to designate a trip “Personal” or “Work” doesn’t work anywhere near as smoothly as the buttons it used to have, often requiring several attempts to get the trip categorized. Annoying. I find the Pro Tools pretty useless. The Expenses section might be helpful to some (not to me).
Great idea. Some useful tools 3/5
I’ve only been using Sherpa share for a week but it has some interesting tools.
Not all of them seem to work as well as others.
Mileage tracking and tracking gas costs work great.
The other features don’t seem to have enough data to be useful yet.
The feature set is great but needs to be refined and improved.
Great way to save!!! 5/5
Love how easy the app is to use. So simple and thoughtful.
So far this a great tool in prepping for tax season. Wish it would support Lyft as well!
Don’t install 1/5
This app wants to always use my location to function properly, when even Uber and Lyft don’t require that!! What sense does that make?? And it wants your Uber login credentials just to make suggestions, that means it can get access to change your payout bank information. SUPER SHADY x2
I've had issues with lyft deleting rides. No more of that, I have proof of the rides now!! Ha! This app rocks.
Hot spots useless and ping feature useless.
No customer service. No way to cancel 1/5
No customer service contact number. No one responds to email. BUYER BEWARE!
Cancellation is impossible.
I have been on the internet, logged into my account on my phone and on my computer. I have read forums. I have been on their Facebook page and I have emailed them numerous times and NO RESPONSE. I have requested cancellation multiple times. I have tried on multiple devices and there is no way to cancel my account. I finally cancelled my credit card. And they keep emailing me that my card was declined. Every time they email me, I email them back and ask them to cancel my account and they don't cancel it,they continue to harass me for payment. I have tried and tried and no help at all. Super frustrating!! BUYER BEWARE!
All Good 5/5
By baby boom box
Who has the time to do what Sherpashare can do for you? Nobody I know. How much money can Sherpashare records save you at tax time? Well, the more miles you drive, the more it can save. New and improved version working today!
It's alright! 3/5
I love the idea of this app but unfortunately after using it for a while I've learned that some of the major features do not work. For me, it did not navigate me to where I needed to go and it didn't register any of my driving. It the makers of this app could fix these flaws then I will be back most definitely.
i like it..still waiting to the beginning on the new year to see how useful is when i file my taxes
Very Poor 1/5
Alienating paying customers by constantly banning dedicated users & community contributors for no apparent reason, where is no real violation of rules/elua/tos. Very unsatisfied with the level of incompetence of customer service & developers bug/glitch resolution.
This blows away all others!!! 5/5
Ok sooooo documentation is NOT my thing but no worries anymore!!! This is truly my "assistant" who chases me around funding my keys and purse and my wallet etc.!!!! I leave and inevitably forget to turn on my "other" mileage app but never fear SHERPA is here!!! I forget to turn it off...never fear SHERPA is here to remind me to categorize my mileage!!! A life saver!!! I recommend to everyone I know!! Totally satisfied customer will be purchasing full version!!! Sharon H.
Awesome app! 5/5
This app is awesome! It tracks my mileage and gas. Love it!
The app you need if you're ridesharing 5/5
By Nicole flippin
Easy to use! Each ride shows up on your app on a map with time and date listed. You can have the app remind you to allocate each ride or do it when you have time. Keeping track of your expenses and mileage here helps so much when it's tax time!
Great help! 5/5
The app has been very helpful in tracking expenses and in finding passenger pickup points.