They don’t seem to care 1/5
I lost my account like others have but when I was having issues I tried and tried to reach out and they ignored me. Then they closed my account. Used to be a great app but they closed things and don’t tell you what you did “wrong”
Harder to Check Discover Section 3/5
I don’t like that they removed the check mark on sections I’ve seen already. Now I can’t just check out what’s new every few days.
Read the reviews 1/5
After reading reviews on Facebook and here from multiple issues users have not getting their points I have decided to delete this app before using it. Seems to me like they are not giving full credit for purchases.
Don’t waste your time 1/5
I had just won a 25$ gift card and the app coincidentally they decide to suspend my account after months of following rules and using the app CORRECTLY! This is just a waste of time and effort I wouldn’t recommend to anyone!! And after trying to contact the company with their “help center” they never reply! Oh annnd customer support replies with same “oh sorry to here that please send us a email” crap but NEVER EVER EVER RESPONDS
Get 250 points!!! 5/5
Use code FUN737960 to get 250 points when you sign up!! It's a good app to get free money!
No Problems 5/5
I have used this app maybe close to 2 years. I collect my kicks each time I enter a store without any issues. I was able to redeem my first $50 gift card, which I’m so grateful for. And I’m collecting on my 2nd gift card now, and I’ve had no issues collecting. But I’m not a die-hard collecting maniac, lol. Love this app.
Not enjoying latest update 2/5
I do not like how the new discover section looks. I can’t tell which section I’ve checked out before and which I haven’t. I miss the little green check mark at the corner that tells me I’ve already checked it for points. Please add the checkmark back.
Great so far!!! 5/5
By F. Adri
iPhone X 1/5
This app has been updated several times, but without support for the iPhone X’s display. What could be taking so long?
1 BIG thing 1/5
This app can track your location much like Pokémon Go! and I'm not too fond about that. I don't recommend this app. I only have it because my mom wants me and my dad and my brother to have it.
It’s Fun 4/5
I like it but it’s hard to get kicks quickly. Also the app is not UI friendly for iPhone X
My account was also terminated WITHOUT any warning or violating any rules or policies. Saved up my points for over a year and just as I had enough points to get what I’ve wanted, I can no longer redeem for my prize!! After months and months of taking time to look for the items, scan, and gain points, I get NOTHING. After reading the comments, I’ve found that many, many other people are having this same thing happen to them. This is clearly not getting fixed for many other users. Very disappointed!
ALL FOR NOTHING. DO NOT RECOMMEND.
Would Give It 5 Stars But.... 3/5
By Lo Alst
I love this app. Such a genius idea but I am already an Amazon prime member and would like to be able to use this app for my purchases to earn kicks. But it gives me a caution sign saying I am already a member and tells me to delete the purchase so that I can move forward. When I try to delete it, nothing happens. I order from Amazon a lot and would like to be able to get kicks for my purchases! PLEASE FIX THIS ISSUE!
Dishonest app 1/5
Once you earn certain good amount of kicks. The app will suspend your account. I think they do this on purpose for whatever reason it might be. But it really ticks me off that they are doing this. Once they suspend your account you won’t be able to use it at all. Zero star.
“Account suspended for suspicious activity” 1/5
That’s what flashed on my screen. Just as I walked into the store and got enough kicks for a $50 gift card! Gee. Thanks. I have only 1 account and I shop a lot. What rule(s) did I break? I contacted “support” to find out why I was suspended and how I could get it re-activated. No reply. I referred many of my family and friends. Their accounts were suspended with the same message within the same hour as mine as well. I don’t know if it’s a glitch with the app or not, but it would be nice if someone would reply to our emails and tell us WHY! We didn’t break any rules, how can you?!? You either get the kicks by walk-ins/purchases or you don’t! We can’t tweak anything to get extra kicks.
The replies from the developers to some of the reviews here who have had the same issues are so VAGUE, don’t really explain anything except “one bad seed ruins it for everyone” and just basically says “oh well, too bad!”
By Mz Jb
Love the app. Receive & redeem gift cards on the app. Very awesome only thing disappointed about some of the reward not there anymore like the iPad & headphone beats.
Love it 5/5
By Anna banana #1
Awesome app!!!! Very cool great use of time
Used 1 weekend 1/5
I used this app for a weekend before my account became suspended. I had only scanned a few items before this happened and when I asked for help on working this out I was never emailed back I had sent 2 emails and nothing. This app doesn’t work and obviously had no customer service
No Response 1/5
I went to redeem for a gift card that I had earned, but when I went to go redeem it asked to verify with a phone number. I had no problem putting my phone number in, but when I did, it said “this number is currently I use.” I don’t have any other accounts through them that my number could be on. So I then contacted Shopkick’s support to resolve this issue, but a week had passed with no reply and I sent TWO EMAILS! I would really like my gift card.
Great for earning free gift cards. Needs iPhone X optimization.
They limit how much you can earn a month 1/5
By Heath 73
Was my favorite app but they just did this update. Shame on you EDITED - and as a developer as well... this makes no sense. Love to know the factors that warrant limiting points. Either way, hope this gets fixed.
Balance at zero 1/5
By Ms Ambitious
The idea of the app is great, but I’ve purchased several things and walked in stores. My balance is still at zero.. I’m not sure why, but it’s notifies me that I have points coming. Then they never show up. 🤷🏾♀️
Needs More Rebates on Fresh Food! 3/5
The app does not offer enough rebate on fresh fruits and vegetables.
Love This App! 5/5
Great Way To Earn Gift Cards
Such a great and easy way to earn FREE gift cards. 10/5 stars!
Does not allow my phone to stay connected to Bluetooth when I’m in the app.
Love this app! 5/5
My sister referred me to this app and I love it. I have enjoyed the ease of obtaining and using the gift cards which always comes in handy. Only drawback is I found it difficult to contact someone regarding points I didn’t receive for a purchase. I didn’t receive a response from my email but I’m confident that I will soon. I hope it only get better from here.
Reviews help 1/5
By The Bomb:)
Too many bad reviews. I’ve used this in the past and never had luck getting it to work right or give me my gift cards. Was thinking of downloading it again until I read all the reviews plus all of the feedback the developer gives which doesn’t help the people having problems at all.
Shop kick 5/5
VERY disappointed 1/5
So I was flagged last week so I sent a message to see why then I get a email back week later saying my account was disabled like many others I was only 800 kicks away from a gift card ($25) so I emailed them again no response yet on why, I did everything they asked funny I didn’t think it would happen should have listened to the other reviews now I need to go back to my coworkers about 5 or so I got signed up doing it but didn’t get credit for that either very sad so be aware of this app
Not getting kicks 2/5
By Krafty Nancy
I went to Outback Steakhouse to buy gift certificates for Christmas gifts. If you bought $50 in gift cards you were supposed to be credited with 5,000 kick points. I bought the gift cards on 12/21 and submitted the receipt. I received a message that said the receipt was not clear so I submitted it again on 12/28, still no kicks. Can you please let me know when I can expect them. Thank you. Nancy Cole
Disappointed in App 1/5
Shopped through the site on EBay and NEVER received my kicks. I spent over $300 and was supposed to receive 6 per dollar. NEVER, EVER received them even after sending an email. They said they “would look into it”.
Free kicks 5/5
Use my invite code GIFT910234 for 250 free kicks
Where are my points 1/5
Twice I haven’t received my points for shopping. Tech support quit answering email.
Tech issues 1/5
I really used to like this app but idk what happened. Anytime I try to log in, it tells me my phone number is in use by someone. I can’t get in anymore :/
Bonuses kicks 5/5
I give you three stars because I go to some stores and even if I’m at the store for awhile I still can’t get the kicks. Yesterday was a perfect example of it. I even sent the report it and nothing. I had lost a lot of kicks for the same issue and not get rewarded it for. Many times I don’t need to go to that particular store but for the kicks I do. Do something about it.
This app rocks 5/5
This app amongst a few others help get me motivated to get out and check the deals out while earning my kicks! I love this app!! I may have issues from time to time but overall I’m happy with this app and use It everyday I’m out. We go for joyrides when the kicks are high just to get them and go scan. This app has rewarded me with many different gift cards. I’m not complaining whatsoever! Shopkicks is one of my favorite apps! Ty Shopkicks for all the fun and g/c!
Love this app 5/5
I love all the Starbucks I get from my kicks. I have never lost any kick and love getting rewarded for just walking in a store and scanning products. Love my kicks!!!! Starbucks is my gift card of choice but may try Amazon next time.
Very disappointed 1/5
I am a member from years ago who deactivated. Cannot even use this version of the app, it keeps telling me "my phone is not connected" even on wifi. Infuriating. Submitted a complaint days ago and no response. Even did the delete and reload, now cannot even get into the app.
Love at first try
This app is a scam 1/5
Me and a couple of my Family members were all about to get ready to cash for $25 gift card and all of a sudden all of our accounts are suspended when we reach out to customer support to find out why they just say that we are violating terms but none of us ever have we walk into the store when the Bluetooth is on it tells us were there I honestly forget the app even exist until I get notification so why would I cheat or try to scam the system when asking for why this is happened or what rules were broken and they cannot give explanation and just say sorry we violated terms but what times every violated no one gives any answers it’s all BS don’t waste your time!!!
it’s alright 4/5
By Maria lele
I would just avoid this app 1/5
Aside from the fact the it literally takes forever to earn $2, customer service is extremely rude. They are belittling and unhelpful. If you do decide to use this app my advice would be to cash out for gift cards at the lowest amount possible because who knows one day you could return to find your kicks have vanished. Again don’t bother contacting customer service as they will only reply with pre written reply’s that hold little relevance to your situation. Then when you ask for clarification you will be told “it’s our policy not to share specific account information even with the owner of the account” so disrespectful and a bit scary.
After collecting over 17,000 kicks, my account was suspended due to violating their rules. I have read these rules and haven’t broken any of them. I received points for actually walking into each store with walk-ins and points for scanning each product by placing the products in my hand. What rules does that break? I highly suggest no one download this app. It is a HUGE waste of time!!!!! Oh the developer has responded. Every email and correspondence from the this company is automated. They always say the exact same thing. Another reason why this company is a SCAM!!!!!! Downloader beware!!!
Rate good! 5/5
Love the app.
Love it!! 5/5
By Late Bloomer 234
We have a lot of fun with it!!! And free money to boot!!!
Great app! 5/5
I would like to see a feature where you can upload your electronic Walmart receipt, very useful app overall!
Was five stars, went down hill now only one star 2/5
Was get a lot of scans at Best Buy then all of a sudden they changed it and now you can’t get hardly any now. So I have to give it a single star for that and how unstable the app is.
They terminated my account for no reason. I violated none of the rules and I was even close to getting a 50 dollar gift card.
Awful app and a scam 1/5
3 days ago I submitted receipts for items I purchased and I was supposed to receive 50 kicks per dollar spent ( a holiday promotion ). I spent 50.00 at Carrabas and when I submitted the receipt it stayed processing for 3/4 days and the. I received a note from the app developer that I wold
Not be getting my kicks because the receipt wasn’t readable. And it was extremely readable.
On that day on that weekend I also made purchases at Marshall’s and I was supposed to receive over 2500 kicks for the purchase and it never showed up as processing ( this was a linked card transaction )
During that weekend I also submitted a receipt for items purchased at Publix and was told that my receipt didn’t contain items I was trying to claim kicks on.
What I think happens with this app is if you use it sparingly and take a long time to achieve rewards they’ll be by the book, if you try to accumulate kicks rapidly they will not honor their side of the agreement and just outright lie or not reward you the kicks.
Whatever rebuttal they write in response, just know that everything I just wrote is 100 percent true. Avoid this app, it seems like a great deal and it would be if they honored it but they don’t and you will become extremely frustrated with it to the point of anger.. and in the end you will lose.
**** in response to the rebuttal they submitted directly below my review****
1. I submitted not 1 not 2 but 6 requests for support, prior to writing this review, and they awarded me 500 kicks and said “we cannot review your receipts ,we do not have the time or man power and we cannot credit anymore than these 500 kicks at this time”.
They addressed all other issues I was having with my linked transactions and non awarded kicks, by saying they’re having technical difficulties and it will be resolved within a week.
Now, if someone can actually take the time to respond to these negative reviews I and many many other people have written , and I’ve written several on multiple social platforms, I ask; why can they not find the time to literally view my receipt that I took a picture of and submitted to them and using their eyeballs see that there was a mistake made and correct the mistake?
Answer; because they’re dishonest and this is a scam.
2. In one week, if this isn’t resolved, I will be contacting my lawyer and proceeding from there, this company has manipulated many many people into buying products on the grounds that they’d be awarding perks and they’ve deceived most of everyone and not awarded the kicks/perks.
Please research in the future and see if there are any open court cases against this company,
My guess is there are some already and will probably be many more.