App is very buggy 1/5
By Dusty IV
I have been trying to add and mange a youth travel team. Should be very easy. If your parents already have a team for another child or sport, the new team will not show up without contacting customer service. Some functionality is available on app and not website, that is if the functionality works which is rare, and visa versa. App functionality when trying to manage the team is very spotty. Information does not save when added and cannot change email address for a player invite without creating a new player.
Horrible App 1/5
The app in no way represents the actual website. You can’t see home page messages or announcement and there is way too much garbage on the feed that is posted by SI Now. This was much better when it was a League Athletics run site. I have administered our site for 11 years and when I had to create a new site for another organization I used a different provider.
The Fire Breathing Rubber Duckies.... 5/5
By The best fake text ever
As a Team Mom, I love using SI to communicate to my parents with. It works for me....
Attendance feature not working 2/5
The new version does not retain attendance information. Even after a parent or player marks their attendance, the app will not display the information. As a coach, this version of the app is useless for attempting to set a lineup based on marked attendance. Please fix!
Poor design and Calendars don’t sync well 2/5
Navigation is hit and miss for multiple teams. Never changes from Standings view no matter what section you tap. Calendars don’t sync well. Multiple events are missing despite deleting calendars and re-subscribing.
So play is awesome . It tells you correctly who your playing and at what time . You should really get this app NOW!!!
Can’t upload pics 1/5
Tried multiple times to upload player photos. It will not work
Difficult if you have a previous account 3/5
The parents on my team are having numerous issues, partly because they signed up for an account previously with a different league and they are having difficulty joining our current team.
Need ability to add roster 3/5
As the coach, I need the ability to add all information into my roster and not be dependent upon parents to add it.
Garbage app 1/5
Can’t get schedule for current season for team. It’s not user friendly. Had all members of my team delete this piece of crap app
Time for Update 2/5
Time to update this App. To keep up with competition
TeamSnap let’s you send reminders to families who have not confirmed attendance, keeps attendance history in checkbox and grid format. I have not been able to see e-mail history in SI Play and re-send e-mails. I would also like to be able to access more of SI’s features directly from App. and not just website. TeamSnap seems to give you more control of player and family info. If needed. I know of a number of coaches and families who register with SI play but use TeamSnap for team communications. I would love to keep using SI App in conjunction with SI registration system but the SI app. Needs a few more user friendly upgrades and tools. Thanks for following up on this.
Great app for coaches needs a little improvement 4/5
By Show-Me Tiger
We use SIPlay for our school and it manages the registration for all sports we offer from school year to school year. So the kids start in Kindergarten and move up k, 1, 2,....7, 8.
A couple places of improvement I would suggest, would be to allow a coach to view a past roster so direct messaging from the coach about registration and such could be sent via the app.
It would also be helpful if there was the ability to upload a drivers license size ID card for players and coaches. You can upload the cards as photos but you cannot get the entire card to appear as visible. This would be a good supplemental printout to go along with a formal roster.
Won't sync with Mac 1/5
This is a most frustrating app. Although it syncs with my iPhone, it won't sync properly with my calendar on my Mac. I have had various problems and when I think it is resolved, I soon find out the next item added to the team calendar won't show up. It is useless.
We used the app for my son's🏈 team, but can't figure out how to create a new team 🏀 to the app.
Can’t add new sports 2/5
Beyond frustrating. Can’t add teams that my kids are on even though I have a link from the team to add them. Can’t see the End User Guide on the web to solve the problem because access is denied. When I do login on the web I see that I have to chose a Family Account associated with my login. There should be just one but I have 12.
Needs one big thing addressed 3/5
Calendar subscription is great until a practice is cancelled and yet it doesn’t get removed from my iPhone calendar. Please make the practice go away from my iOS calendar when it’s cancelled, thanks
I am changing my rating since their support team fixed my issue. Still wish that a mobile device could acces the teams website using a mobile web browser instead of forcing the us to use their app.
This app is a lot less practical than it should be 1/5
This app makes everything a lot harder. I hate to say it, but when I was a kid, the league informed us of all our games and practice times at the beginning of the season. Furthermore, we knew who each team was playing each week. As far as I can tell, this app has doesn't allow us to see other team schedules.
Can’t log in 4/5
When I log in the app tells me there’s no active teams associated with my account. I registered my child using the same email address and I’m able to log in to the team website without trouble. All using the same email address and password. I’ve tried deleting the app and reinstalling. I tried logging in through a different device. Nothing works! I sent 2 messages through the help on the app and haven’t received a response.
Buggy when editing scheduled events 2/5
I mistakenly put a recurring practice up, and now when I click Edit to change it, the App crashes each time.
Almost there...need UI tweaks 3/5
Considering it's free the app is helpful for sure. There do seem to be issues that render the UI differently from iPhone to iPad. It would be nice to have better control of positioning photos on the main team pages. Maybe also put tips on the best pixel dimensions for that banner or at least enable move and scale there like the player photos.
Nowhere near enough ability to control notifications 1/5
I am getting spammed by this app on email and text and dont appear to have any say in it. Nowhere for me to make more selective choices on what I am sent over what medium. I have to log in to a separate session via web browser. Why so hard?
Got a response from developer to turn off in preferences. All my preferences for push notifications are set to not notify but still the spam :(
Edit issues 2/5
By Silky k
Very frustrating not able to Edit your name . My son name is in notmy daughter. I am able to change picture but not the name.
This is a great app. Thank you for having it available. Easy to pull up and check times.
App is broken and don’t work 1/5
All it does is tell me it’s slicing oranges - terrible
The Teamwall app that SI Play replaced was 1,000 times better. It is. It is not user-friendly.
Not working at all 1/5
I have tried to use this app on both teams my daughter plays on. Because they are different parishes, I get a weird screen that says her team has no message nor practice even though other parents said it works for them.
Not user friendly at all .... 1/5
By VA Basketball Coach
Not user friendly at all ...
Not intuitive-buggy 1/5
Can not figure out how to add the teams my kids are now on. Lacks configuration/account settings you'd expect to see. TeamSnap is a far better product!
Calendar doesn’t edit or update. Delayed messages or not sent at all. Will definitely not use next season.
Game schedule disappears. 1/5
I was able to sign on to both teams without any problems. Games and practices both loaded on the app however subsequent times only one of the teams games appeared! No games were shown for 1 team. Reinstalled the app three times but nothing has changed.
Scheduling input issues 1/5
Tried several times to input our game schedule. It allowed me to input our first game and then it kept resulting in "network error" message for multiple subsequent attempts when I tried to input the rest of the schedule. 😡
Very good team management all 4/5
So far SI Play has been an excellent tool for our boys' soccer teams. Schedules, scores, rosters and messaging are all great. It makes it easy for the coaches and managers to keep all the parents informed. The best part may be schedule the subscription feature.
New feature suggestions:
- More options per user to select what emails and notifications you would like (email vs text vs app badging, games vs practices etc)
- Ability to filter out practices on the Schedule page
- Ability for coaches/managers to enter the players' numbers on the roster. It would make it much easier for everyone to learn who is who on the field.
Coach Delano 5/5
Great way for everyone Team & Parents to stay on the same page.
Terrible, buggy, poorly planned 1/5
Very simple the League Athletics app worked and SI Play does not.
My "feed" is filled with items from last season or last year. No way to clear them without risking the feed as the messages says you will no longer get feed for that and no reversing.
Feed items are NOT in order, at least not in chronological order.
I DO NOT want to pester other team members about joining this crappy app - so STOP asking me every time I open the app.
10/7/17: my feed is loaded with items from April & may but nothing from this season. Also, I do not have a way to clear the items any more.
10/10/207: keeps getting WORSE. Now I enter my responses to events “attending” or not, are NOT recorded. Next day when I look at app several response are NOT there. But, it gets better, some are there. So it is not even consistently bad.
Beginning to feel that Sports Illustrated is not involved and someone stole the name.
Not a fan 1/5
Not fan, can't load more than one team?
Team coach abilities lacking 2/5
App is nice because it is easy to see schedule. But I'm the coach, and there's no way through the app for me to send group email or text reminders. I have to go to computer and login separately. Huge functionality would be added to let me send updates when I'm not at a desk.
Frustrating but good overall 3/5
This app does a lot of things well, however there is a few things that frustrate me.
The feed, doesn't allow you to clear old status from an old team without going one at a time. Even when you turn off that team. All status from an old team should disappear in my feed or give me the option t make it disappear. When you go to setting and then 'my feed' there is nothing there. It doesn't prompt you when a new team is available. On the available status, when reviewing who is there and who isn't, it shows both teams. I only need my team.
The level of customer engagement is very high and I'm looking forward to seeing them address these issue!
Use anything else other than SI play 1/5
It never works well. I am always frustrated. I can't even access my sons team schedule. I accepted the invite no luck. I downloaded the app 2x no luck. No help in sight.
Ricky Lemay 5/5
By Need to learn
I like the app
Horrible at selecting photos 2/5
This app is good for messaging. However, when it comes to posting photos, there are some issues that would indicate to me a lack of understanding how the iOS photo selection framework works. It only allows you to view your entire library. You can’t select from an album. That would be fine if it didn’t organize the photos in some arbitrary manner. Sometimes, it shows your most recent. Other times it shows photos from years ago in your library. And then you must scroll through your entire library to find what you want. It also doesn’t refresh after your photos have been updated. It’s caching photos when it shouldn’t. Therefore you must close and reopen the app until the photos you need are available. That particular issue appears to be recent. I’ve posted in previous seasons. The biggest issue is the inability to select photos from an album in your library. For example, your Favorites album.
Great One Source 5/5
The app is wonderful! Keeps everyone informed on game schedules and practices.
Why is this so hard? 1/5
Horrible user interface, it's so frustrating.
Too hard to use! 1/5
By azbaseball gal
I joined with an old team a year ago and now I can't get signed up with my new team.
Can’t register 1/5
Tried to sign up a new team via their web site. Stuck on page for “Essentials”. Filled out everything and the continue “Next” button disabled. Tried this on a few different web browsers so that’s not the issue. No error messages. I work in tech and I still can’t figure out how to get team registered...
The team schedule loaded once and has disappeared ever since then. I have logged out and back in. Deleted the app and uploaded it again. Nothing works!
Very hard to synchronize multiple kids. . 1/5
Limited functionality. Love the concept not the execution
Who updates the standings on this app?
Needs work 1/5
Parents don't have time to post pictures multiple times with no result. The App is buggy, clunky, and doesn't do what it is supposed to do.
You asked for specifics-
When I go to post pictures, after selecting the pictures and selecting "Post", it appears to post, but then nothing... it posts nothing even after trying multiple times.
Additionally, I have two kids on two different teams, and navigating between the two teams is not intuitive at all. Please test this stuff on the general public before putting it out there. Thanks!