Split View Multitasking 3/5
I wanted to inform your team that the current SmartBook application does not support split-view multitasking for the iPad platform. I understand your company is trying to cater to a rapid market via technological innovation, but it doesn’t do much good if the software is rendered useless in a content consumption setting. For example, I’d like to use the SmartBook app in conjuntion with a note-taking app so I can read and take notes simultaneously on a single device, but cannot do so, because the SmartBook app does not support it.
Don’t even bother if you have an iPhone. Sure, you can download it. The problem arises when it slows to a crawl and then crashes every 3 questions.
Can we get frequent upgrades? 2/5
This app can be useful... when it works. What's the point of designing an app to help students when you constantly have to reboot? The only reason I gave a two star rating is because it sporadically works.
F*** you 1/5
Honestly f*** you for even making this and refusing to fix it
Given today's technology and the cost for the book/access code, the performance of this app is unacceptable. The app freezes, and takes long to respond. You should refund everyone!
Garbage. Pure garbage. 1/5
Brand new iPad Pro. Opens up just fine, but will extremely lag after the first couple pages or questions on a quiz. Took my battery from 20% to 5% in TEN MINUTES. I cannot believe that they would release this hunk of garbage to the general public for COLLEGE students who are trying to have a greater education, when they quite literally one of the largest grossing textbook companies. They should of spent more time in testing this app before thinking that barely sub-par is OK.
Terrible app 1/5
How exactly am I suppose to read and do my homework if the app constantly bugs out and/or logs me out. I literally just want to read the book. Not sure what is so difficult about that. At what point do you allow us to download a temporary ebook for iBook or kindle. I'm pulling my hair out with this!!!!
Evil corporation app 1/5
If you're like me, you're taking a class that requires you to own a book on this piece of trash platform. Congratulations, you got screwed.
Impossibly FRUSTRATING 1/5
I have to use this app for my online class, to do assignments. But I can't get through the first assignment because every time I get to 10 questions left to answer it freezes and crashes on me. When I go to reopen the app, it does not start me where I left off, I have to go through all the questions again. I don't know what to do because I need to get the assignment done, but it won't let me.
Trying to do my homework and it won't load certain pages 😤
Unlike what one of the pretentious reviewers before me claiming that "if you have sub-par technology the app won't work for you," I don't think the hardware is the problem. I'm trying to use the app to read my text book on a brand new iPad Pro that I just bought not even a week ago. Even with the newest version of the best iPad, the app refuses to load my textbook pages passed the third page. Tried calling customer support and ended up getting hung up on after 15 minutes of back and forth. Terrible app and I can't help but feel as though I wasted $150 on this book since I can't even use it. Can't even do any of my class assignments because they're all on smartbook. Should be a fun semester.
Was expecting a kindle way of reading 1/5
I want to read my book with my phone vertical not horizontal and the page menu is not collapsible and gets in the way of the text. Also I noticed the text and the practice is in two separate apps? What's up with that?! For something so expensive, time sensitive, and MANDATORY I expect it to be easy to use and convenient.
What a garbage app... that is all
This app is joke. 1/5
It constantly freezes and takes for ever load. And even then after waiting it's crashes.
Works great for iPhone 7 5/5
I have an up to date iPhone 7 and this app works great for me. I think if you don't have up to par technology, you will have many problems with apps. That's just the way apple runs. That way you HAVE to buy the newer versions because the older ones aren't compatible with newest software.
I just want to read my textbook... UGH!! 1/5
By dumb arse nickname
I have to agree with a lot of the previous comments. I wanted a solution for a $300 textbook and it appeared that for $100 I could rent my text for six months; however, the navigation bars make it completely unusable just for reading. Even if I try to use the spread feature, I end up with a slide box that makes me feel like I'm reading my text book through a magnifying glass. I was hoping for just a PDF to read of the textbook full-page nothing fancy. I can't dismiss the outline for the chapter without it trying to make me do some subject matching activity. I beg you, just add a text only full page, no navigation bars, no practice, bs free ability. This app/browser is just as useless on the browser window or app, and whether I try to read on my smartphone or iPad. Ugh!!
Great app. Really helps a lot for my classes that utilize the software. My only hang up would be that it's doesn't sync correctly bc there are times when I have to redo my assignment on my laptop(total pain).
Great app if you never want to use it 1/5
Crashes every 5 questions or so, text is tiny, the woman that pops up to tell you to read takes up the whole screen and when you try to get rid of her the app crashes. When logging in I checked the box to "remember me", but I have to re-login every time the app crashes (a lot). The list is endless. Don't get this app until there is a useful update that addresses our problems. I'm so glad I paid a hundred bucks for this book and they can't even create a decent app.
Snail speed 1/5
I answer a question and then it takes a century for the next one to load!!! I have other homework to do come on!!!
Why would you over complicate something so incredibly straight forward as READING.
No self study . Text too small. 1/5
By George 22456
This app is horrible . The navigation is so bad it's unusable .
Does not work 1/5
Don't waste your time, this app does not work.
By Charisse B
As an educator as well as electronic consumer, I can say this is the worst possible app one can have. It's almost as if it was created just to say they have an app. Totally unusable.
What a terrible app! 1/5
Needs a lot of work to be a useable app. It hangs and needs to be deleted and reinstalled (did it countless of times) just to keep up with my school work. If I had a choice, I wouldnt waste my tablet drive storage on this app.
Where is the study tab?? 1/5
Does not allow you to go back and read the book after the assignments have closed. Very inconvenient, this should not be considered a smart book, more like a smart workbook.
Classes are missing 1/5
By UHD student
Does not show class that I'm currently registered.
By Dilma Lopez
Beyond disappointed. Thanks for the pre-highlights but I'd like to make my own notes and highlights and have the ability to actually read without being on assignment mode.
Good Intention Bad App 1/5
Expensive books app is @&$&&@&$
By Fe dun
This is a super useful app! Idk why they're hating on this app.
Terrible - needs more work 1/5
One star because you can complete assignments. You cannot study from this app. Once a chapter is completed you cannot go back and study. The study option is missing. Isn't optimized for reading online the text is too small. Doesn't convert properly from horizontal to vertical viewing. Did I mention you can't study!!!
You can only view the book in landscape, the menu bar at the bottom takes up half the screen, the text is hard to read. It's completely useless
For how expensive the texts are, you'd think this company could produce a functional app. This app is garbage
Unstable performance 1/5
The app lags, freezes, or crashes constantly.
Works Great 4/5
This app works best for people who are already in a course that uses, Smart Book. When you purchase the book that goes along with your class, you have access to it whenever you log in. There isn't a extra fee to access it on the app. The app is really convenient, I love that you can do your work on the go.
It's keeps freezing terrible 1/5
It's works occasionally
Save Time - Study Smarter! 5/5
I am not a traditional study - I am working full time and going to school (something to note I have also been out of school for over a decade) I have used other products in my classes but nothing compares to SmartBook. I am able to learn quicker and use their adaptive tools and my data to study smarter. I wish I had a SmartBook for all my classes. The resources are endless and nothing beats studying for a shorter about of time but studying just what I need. Note that this app is just the app and that SmartBook is also browser based. You can use any browser as most of the products are flash free! I would recommend anyone who wants to study smarter to use SmartBook.
Always freezing and beyond slow 1/5
This app can never seem to catch up. The app is constantly freezing, and forget about self study. If you start a self study session and the app freezes, you have to re do all of the previous questions and never get to move on to the harder material. It's easier to use a laptop.
Didn't expect it to work. 1/5
Didn't disappoint. First time in my life not feeling let down. Kinda feels good. Maybe I'll call my Dad.
On the THIRD try of rebooting the app to even get the book to load, the page appeared without any option to go to the next page. Complete joke.
Needs an upadate 1/5
The app really just needs an update. If they fixed all of the little problems, it would be a lot more useful and enjoyable to use.
Causes failure 1/5
Second time I have completed work on this app all progress wasn't uploaded. Doesn't teach anything and the time limits for exams in anatomy are one minute per question with labeling and multiple answer questions.
STEER CLEAR OF THIS APP 1/5
If it were possible to give this app a negative star rating I would. It will not record your assignment as finished even though you have finished them before their due date. Don't bother calling their service desk because they cannot see that you've logged in on this sorry app to complete your assignment and they are useless. Like I said in the title STEER CLEAR OF THIS APP, it is for your own good and your grades.
Barely functional 1/5
By Vale dish
This app crashes and closes or signs you out all the time
Lacks portrait mode 1/5
Lacks portrait mode on iPhone and also infrequently turns on sound.
Glad I bought the physical book 2/5
I have to use smartbook for my class, and since I got a new iPad I was happy that I am able to access my assignments and reading on the go or in the bed without having to lug around that giant book, however, the app is laggy and it will lose your progress for the practice questions. So I would not recommend using the app moments before your assignment is due. Wish it could work a bit better we paid a lot of money for this access code
By Mavandi Katie
It always crashes and freezes. It takes three times longer to do anything. Its terrible.
Buy the physical book, this system is AWFUL 1/5
System lags, freezes and crashes on a consistent basis, which has caused homework to not be done on time due to this. I wish I bought the book in physical form, if you need to study and look back into the book on your own, it wont let you. It only lets you answer the stupid homework questions instead of allowing you to re-read a chapter.
Furthermore, when answering the questions, and you select the read button on the lower left hand corner, it does not take you to your last page, it returns you to the first page of the chapter. Not only is this frustrating, but shows the lack of insight placed into developing this app. The next person who creates an update, make sure you use it before you send it out.
After conducting some research into the company's website, they boast about helping students learn with their incredible software. I would have learned way more in a shorter amount of time if I had the physical book. This app and system does nothing but make the learning process harder.
This could be a really good app, but it has been completely ruined by this app developer. This is NOT worth the $100 I spent, nor the wasted time I will never get back trying to reload the app every time it crashes. This needs to be fixed asap, people's grades are relying on this.
This app is very poorly optimized and impedes on your ability to study. The app freezes/crashed constantly and when it does happen to work it is terribly slow. It will take 3 minutes to load a chapter regardless of your internet. They have the nerve to charge $100 for a book that doesn't allow you to study because the software is impossible to use.
Poorly designed and overpriced software 1/5
App is very unintuitive, slow, laggy, and freezes and crashes often. It looks like they spent absolutely no time at all developing this app, which is completely unacceptable considering how much the "SmartBook" costs to access for each course. I really wish professors would actually take into consideration how the course materials actually perform before requiring this crap for their classes. This is just pathetic.
By Ain't this sweet
McGraw Hill "Smart" Book $200, McGraw Hill's costs for developing a reliable app? $0.05.