Great when it works 2/5
By P Cowie
It just doesn’t work much. I deleted and it won’t even totally reinstall. Please guys, you need to fix this
App is terrible 1/5
By M. In cleveland
Ever since the update, the app no longer works.
By Unhappy iPad owner
I keep getting a IUC-900 error. I’ve rebooted my phone, uninstalled and downloaded again and all kinds of variations of the above and keep getting the error. Love it when it works but if I have to keep dealing with the error it’s only two stars.
This might be the worst-performing app ever. Frustratingly buggy on a daily basis, and that’s even if it decides to work. I’d give it zero stars if I could. It’s ridiculous that Spectrum allows this app to continue to be so bad.
Broke after last iPhone update 1/5
They claim you can watch tv anywhere any time, but that’s a flat out lie. You have to be connected to your own WiFi associated with your Spectrum account or most channels do not work. The app also has weekly issues with crashing and channels not working. This app is complete garbage. I’ve spent more time addressing issues than watching tv... Don’t waste your time or money.
Spectrum needs help 1/5
This app is the worst. It constantly gives me errors, specifically ILC-####...like that’s supposed to mean something to me, saying the app cannot be accessed and try again later. The page to schedule recordings, or manage your recordings never works. Ever.
Trying to watch on demand is hit and miss. Shoes might be on the app but not on the tv or vice versa. Very frustrating. I’m ready to quit Spectrum.
Doesn't work! 1/5
Something ice not quite right!
Fix it .
You need to hire better programmers!
Worse you idiots 1/5
Every time you update it it gets worse. I try not to update because I know from experience that it will only get worse. But now you force us to update by making the app no longer work unless we update it. Why would you make it worse? Jerks!!! No body is that stupid. You are making it worse on purpose. You malicious idiots.
Crashes again. 1/5
Latest update (Feb 2018) doesn’t let you watch anything. Not helpful.
Horrible app 1/5
By ....Gator Fan...
This app rarely works. It is awful!
I should have believed the reviews of this app. It worked wonderfully for all of 2 days now nothing!! Thought I would use it because it was part of the whole package from spectrum ...worthless if you can’t rely on it!! So disappointed!!! 😡
Rarely works 2/5
By Crafter Bonnie
This app used to update in the early mornings and I would be unable to watch. Now the app rarely works and I have to choose a different app to watch news while getting dressed for work. I have deleted the app and reinstalled the to no avail. Good luck!
Crashes all the time 1/5
I just updated the app saying it fixed the crashes but it's still crashing!!! It's always crashing
App fails when you need it most 1/5
Seems this app totally fails (like right now) or your favorite channel (like CNN) is “unavailable” when you want it. And yes, i’m on the same WiFi network as the box is. Guess it’s true that the bigger the company is the harder it falls!!
Horrible for what I pay Spectrum! 1/5
Very inconsistent! Constantly crashes. Channels are not what is listed. ( ABC,(which is free!)gets mixed up with a different local sports/weather on free tv??). Just frustrating, and not worth the download. Fix this mess or get rid of it!!!
App just lost all my favorites. The old version was better.
Way to go Spectrum, you deleted all my favorites and now the crappy app won't allow me to add them again! You guys are a suckfest.
Disappointed ONCE AGAIN !!! 1/5
Recently downloaded the 6.2 update for my iPhone.
Pro: Seems to crash less then other versions on my iPhone.
1. Can’t minimize screen so I can listen in the background while checking email or internet or even the calculator. The Charter Spectrum App shuts down as soon as I open another App.
I’m afraid to download the update on my iPad now.
2. Being self employed I travel a lot for work. Minimal channels are offered while away from home. The Only channels that are available when away from home are openly available for free on the internet.
3. This one PI$$es me off the most, I pay for Charter Spectrum internet and TV at home. I also pay for Charter Spectrum Internet in my office. I have 2 accounts I pay (Home & Business) at a cost of $238 per month, and I STILL only get useless channels even when I’m using Charter Spectrum internet in my office!!!
It’s Time for me to look into another service provider for Home & Business.
The best it really helps were the TV is not working but could be better.
Functional, latest update added steps, now orientation doesn’t change 3/5
Two issues with latest update, both related to screen size.
1. Previously I only needed to tap the screen to have it change to full screen or tap to return to the small screen. Now I have to tap the screen and then tap the icon. What was the point in adding a step?
2. Full screen mode is not actually full screen.
Update: since the newest update, spectrum doesn’t change when I stand it up.
By john cappiello
This app is absolutely useless.
It only works if you're at home.
It's called a mobile app but there's nothing mobile about it.
If you really want to watch TV on your phone when you're not at home you must buy DirecTV.
DirecTV is by far a much more superior application than spectrum.
Not a good interface 1/5
Been using this for a while. Each version takes elements away which then make it less user friendly. A lot of screen space is wasted and interface not optimized for one hand operation on iPad. I have to close the app after each use so the recent played will refresh.
Numerous other small bugs makes this a frustrating app. Example. Go to the guide, start scrolling the current time and it jumps to tomorrow. Then you have to scroll back 24 hours. Or, Can’t record some stations even though I can on DVR.
No Favorites 1/5
By Marta Solitaire
Worked adequately until the latest update. Now I have no Favorites. What a waste of time. I only use it in home on my WiFi. I only use it because Spectrum refuses to fix my cable so I am stuck with the app and my iPad. Now the app isn’t working well, so what am I paying for?
First time I have been irritated enough to write a review on an app. Like the service, hate the app. Favorite function does not work as expected. Cannot filter locked movies and networks. Cannot filter movie categories. Imagine looking through all of a networks movies in alphabetical order. Not to even mention all the times the app crashes and the video pauses and the sound stops.....
This service has is a joke
Dont waste your time and effort on it
Is there a negative rating cause I pay for my monthly charges. Why do I need extra when I’m at home. What if I’m away from my home. I can’t get any of the regular channels or any other channel I pay for but I get some no nonsense channels that no one watches this is pointless. The only time I can use this app is if it’s at my own house. I’m away more then I’m at home.
Poor Update 1/5
After this past app update this app has become incredibly slow and continues to prompt error messages about not being able to play channels. This app is making me want to switch companies pretty soon.
Not worth it 1/5
I find that spectrum is just as bad as Brighthouse was as the provider. The set top boxes stop responding and lock up for sometimes as much as 15 minutes with a black screen and unable to change to another channel. The app now is going to interrupt the program your watching to ask if you are still breathing, these people are idiots and are pushing me back to frontier comm although they are only marginally better, at least the programming is not interrupted. I don’t know who calls these changes in operations or who is responsible for the network communications portion regarding connectivity, but I’m sure it’s probably two different people. They should both be fired. The CEO should also be replaced because of his lack of concern of how awful his company is operating. It has been terrible for years and now that spectrum is running things apparently this is not going to change. Too bad the FCC can’t regulate this better. You shouldn’t have to pay for inferior services.
Some improvement-needs work 2/5
By Hugo Base
Much better than the last time I used it a year ago. Faster and can really see the guide. Problem- setting a recording for a future program just records what is currently on, not the future program.
Horrible app 1/5
You can’t use app for more than a couple cheap spectrum stations unless you’re home. If I’m home I’m obviously going to use my tv. Waste of time and shows how out of touch businesses are.
Total Crap! 1/5
They advertise this app as a great way to stream tv and on demand. This has been the single most disappointing app I've ever tried to use. I guess it's just fine if you have 4 hrs to watch a single episode that lags had poor granulated picture and then a few times out of the 100 times it pauses it will actually just kick you out of the app. At first I thought it might be the device but I've tried gaming devices Tokugawa phones iPads and computers with multiple wifi and for some reason this app is a continuous fail. Maybe spectrum can provide a better app one day God knows they charge us enough each month.
What the heck kind of update us this? Don’t you test before you roll it out? Quit hiring third world cut rate programmers.
Used to be Great. Horrible now. 1/5
This used to be a great app. Update ruined this app. Can’t search on shows at a future date.
No way to stop program from playing. NO CONTROLS!!! It just plays on and on.
App is ruined, yet out bill just had another hike.
Newest update 1/5
The newest update of this app is terrible. I wish you would go back to the old one
IVS-1001 IGE-9000 9001 and other errors gallore 1/5
We have yet to finish one program or one hour of programming on any of our iPads. 25/5 TWC spectrum, $$$ in hardwired networking and mesh wifi upgrades ... part way into the program “ channel unavailable “ ... never mind I can get it on the tv or phone ... $160/mo of aggravation after SPECTRUM quit 1-50 CLEAR-QAM HDTV channels and mandated a cable box per TV or use of smart devices / tablets. Except that half the time it does not let you log on, multiple attempts required, then it finally works, 20 min later ... poof “ channel unavailable “... Really? Hope their monopoly crumbles.
I like app, not perfect and depends on tv or app device and modem capacity 4/5
I just installed it on my year old Samsung tv’s. One with a smart remote, 4 k and one a plain HD only, also bought within a year. Slower HD 32 inch Samsung. Faster on my 40 inch K HD with smart remote.
Got rid of cable boxes because promotion was off after year. Saving on boxes. Takes some getting used to, but I was used to it on my iPad that I installed a year ago with premium station apps. Faster on iPad. They do upgrade it. My k tv does have return to last connection setting which helps. Also the HD K setting on picture setting brings in the best picture that comes from the internet connection so I don’t loose my k effect. Anyhow depends on modem and download capacity which we have plenty. 250 last time I checked. Even with all devices downloading still have plenty left over. Free app with spectrum cable. All stations there, just not doubling up or using 1000 sections for prime. Or music or MOD to pay.
I checked it out carefully. All stations are HD now. And even the movies broadcast in K across cable box seem to make the older Panasonic 10 year old tv seems to be almost like the K tv. We still have cable box hooked to the older tv downstairs. Big difference from time warner to spectrum in a year. There broadcasting equipment is better. We still have older dvr box and still coming thru clearer. Just hate the higher costs.
I hate this app 1/5
All of the changes Spectrum has made to this app don't make sense. Your coders should be fire. Bring back the app back to what it was 6 months ago! Issue are to numerous to list. You already know!
Bring back the TWC app
Marking Favorites 3/5
Since the most recent update I am unable to mark favorite TV station in the channel guide. I have reloaded the app without success. This feature does not work on my PC, iPad or iPhone. Will will this problem be corrected?
Won't work 1/5
For months the app has been telling me that there's an error and I just re downloaded the app to try again after months of also not having the app and it still won't work. Please fix this because I love this app(or atleast I used to…).
App not working 1/5
Since last update all the app does is freeze up unless on WiFi
Poor reliability. 1/5
This app has more crashes than a blind driver at bumper cars. It craps out at the most inopportune moments: Always when an exciting play will occur or at the height of drama.
Spectrum is touting wireless, digital use, but stay hard wired if you want to maintain your sanity.
Horrible app 1/5
This app is horrible. I set up this package through Spectrum 2 days ago and STILL can not access anything. The app keeps saying a subscription is needed (which I have) then proceeds to continuously load- then kicks me back to the sign in page. Do not waste your time or money on this!
Latest update kills this app PLEASE FIX 1/5
I cannot save channels to favorites on my iOS devices or my Roku. When I try to add channels to favorites, they don’t save them. You need to test these updates before you release them. Please fix this problem since a favorites channel list is a great feature to have.
It stinks! 1/5
The app worked fine until the update.... now the app says I’m not connected to my DVR and it doesn’t work.
Can’t set faves 1/5
By Jenny back up
The favorites aren’t staying set. it’s making me reset them. i’ve reset them 3 different times
Half working. 1/5
By Dae K.
This app is incredibly temperamental almost a waste actually some days it works with out issues although most days it’s a useless app.
I wonder in Xfinity or AT&T have these same problems. If not I’ll likely make a switch soon.
Stuck on Commercials 2/5
This app is very glitchy but usual uninstalling/reinstalling or powering down the device will reset it. Not with the current issue CBS, My TV and a few others have been stuck on a commercial (different one for each channel) for 3 or 4 days. I’ve tried everything. Come on Charter, don’t advertise your accessibility on all platforms unless you spend the money to deliver that promise!
App is down a lot 1/5
The Spectrum App has now been down 2 days. Seems like Spectrum is more interested in selling their new boxes for digital tv than supporting this app.
Useless App 1/5
App has not worked for me in over two weeks now.