It's seamless. Everyone in Chicago that parks downtown should use it.
Great app 5/5
Absolutely love this app. It has changed the way I park in Chicago! Love coming in from the suburbs knowing where my spot will be and appreciate the great rates that spot hero has too.
Save $10 at least! 5/5
By Moshe Skier
I used this app to find parking in the Southloop of Chicago. I got a good deal on the price, there was a place for me to park as promised, and it was easy to find. Also when I had to extend my stay, I was able to use the app to add time and pay for it with my Apple Pay. Overall I was extremely satisfied. I guess the only downside would be if you got there and wanted to park somewhere else, you would lose the money you spent. Also did not have in/out privileges, but I knew that in advance anyway.
SpotHero said "Confirmed"/Lot said "Sorry!" 1/5
The app said I was confirmed for an early morning airport parking spot, next night received a text from the lot management saying "sorry, you booked through a third party, and we're full"...so...I don't trust the app having real ability to confirm solid plans. Nice concept. Fail.
So far so good 5/5
I'm rating this App for the ease of use, great price sittings available, and speed of booking. I like it a lot so far. I'm actually in the middle of a rental so far and am hoping upon pick up of my car in LAX that the process goes as smoothly as the first rental. If so, I plan to share this App with many friends.
Best app ever 2/5
Works amazingly well, so easy to use. I've saved so much money using this app, usually parking even closer to where I was going in Chicago than I would have otherwise. Closer and cheaper - how can you beat that?
Revising my review - app now doesn't keep my payment info, won't book a spot, is broken. Support claims to have not heard any issues but the app is broken right now.
Amazing app 5/5
Can't stop liking it 👍
Wallet Saver! 5/5
By Jay Andrea
I've never had a problem with SpotHero and I'm so happy with how much money I save whenever I go into the city. I cannot believe people pay full prices for parking garages after using SpotHero. Very user friendly. Fantastic app!
Must have! 5/5
This app is amazing. I was skeptical at first because it seemed too good to be true. We parked for 2 days in NYC for New Year's Eve for $40 in a great location. Thanks spot hero!
Best App 5/5
Love this app, has saved me money every time and never had any problems!!!!
Very easy to use and great money $aver 5/5
By Papa Catfish
Used SpotHero a couple of times in SFO - both times worked really well and saved me a bundle of money
Make sure to read the operating hours of the places which are clearly posted on the app
Just one suggestion to make this app even better is to have the user reviews the place and provide rating that's visible to all
Great App! 5/5
By Mystery JB
Very accurate and helpful. Sometimes the prices are the same as if you pay at the garage.
love it 5/5
I really do recommend this app for anyone who travels. To me its kind of essential to me when i travel around.
Love it but error messages persist 3/5
Love the convenience but every time I book now it gives me an error message and I have to open the email confirmation to view the qr code in a browser.
It would be great if the transaction would just complete in the app like it used to.
IPhone 6s plus, ios 10.2
Love it! 5/5
This is a great app for reduced parking rates. Paid 1/2 of typical rate for parking in midtown Manhattan. Love that I can see the rates of various garages and prepay for a reserved spot. I give my link to all my guests coming to visit me.
Must use in NYC 5/5
By NYC Mom 1111
Recommended by another mom friend. I say that only because you especially want zero parking issues with your hands full and small children. Only snag- app would not let me make res because rate listed did not match the actual rate- but decided to call customer support not expecting anyone to answer being Christmas week- but they did, and were super friendly and helpful. They honored the rate listed - it was only a $2 difference-gave me additional $3 credit, made the res for me, and corrected the rate in the app right away. I recommended app to my mom to use the same day and they suggested I call back to help with her res- different person on the phone but he too was super helpful and friendly. All in all very easy process- no issues at garage, worked as they described, photos were accurate and helpful and the rate was GREAT. Will definitely use again and recommend.
Just Awesome! 😊 5/5
I just loved using this app while visiting Chicago and now it's available here in Seattle. It so super easy to use and saves us a lot of money and time. I highly recommend this app to anyone who parks frequently in the city.
Love this app! 5/5
I can always find parking in Chicago near where I'm going for MUCH cheaper than posted rates. Love it!
I love this app! 5/5
By A satisfied driver
Fantastic and convenient. Takes the stress out of finding parking in NYC each time I've used it.
Terrible data 1/5
By Ryan from NYC in Boston
Every single garage rate in Boston was wrong. Every single one.
Excellent app. 5/5
The problem is when they switch to scanner code it will not let u in to park.
The next is with the park place when they don't let u out with the bar code until u make a com call & ask them to let u out like on 11th St in S.F.
Great app saved me 50%. Easy to use and worked great.
Saved the day 5/5
Needed a parking solution for out of town guests during holidays when we figured out that we ran out of zone parking passes. SpotHero to the rescue! Discounted parking and peace-of-mind, all in one solution!
Excellent app 5/5
Just remember to give yourself enough time on both sides of your reservation - you might arrive early or leave late - most lots don't charge much more if reserved in advance.
$5 promo code: it1ezk 5/5
Must have app if you drive to the city. Rates are way cheaper and way more places to park. ALSO copy and paste THIS PROMO CODE FOR $5 OFF 1st RIDE - it1ezk
Bad Experiences 2/5
The three times I was used Spothero I ran into issues. Two times I got parking tickets. Not sure if they communicate to lot owners that paking was prepaid. No reason for tickets. They said I parked in the wrong lot but I followed the photo description of the lot on the app so that was incorrect. Be wary using this app, you may prepay for parking but you will in all likelihood still get a ticket.
Only 4 stars Because 4/5
Spot Hero is amazing I love having an alternative to paying high parking prices in Chicago. However, they still have not fixed the bug with the Ap that allows me to view/access the passes in the Ap. I have to view passes on the web. Other than that it's fantastic!
Great App 5/5
By Wantagh Man
I have used this app in NYC & DC. Fantastic tool and a must for those who drive often.
Service is poor, some garages aren't ready for app 1/5
By Big t Mac 710
No one at garage, had to pay with credit card and SpotHero didn't help after.
Chicago parking made simple! 5/5
Always check this app before venturing downtown.
Best app ever! 5/5
I used to hate driving in Chicago because parking is a nightmare. That all changed when I found SpotHero! Rates are great and it's easy to book.
Great deals on parking and even better customer service! Deleted my other parking app #teamspothero
Wrong/missing reservations 2/5
The app has been very buggy lately. Some reservations don't show up and I wind up booking twice and have to call customer service. Sometimes, after I change a reservation the incorrect rental ID shows up on the app and I cant scan into the parking facility. Which is another call to customer service. Could this issue be fixed?
Fabulous execution 5/5
By Al V1
Great app, seamless execution, works perfectly
Great deals and great service 5/5
I have found unbelievable deals with this app. If you are willing to walk an extra block or two, you can park for 8 hours in the Chicago loop for $12-16. Unheard of!
I parked in a lot today that was $6 for the first 30 minutes. When I went to the parking garage's site to compare prices, my $16 reservation with Spothero would have been $40 if I bought directly from the garage.
Spothero's customer service is great. Things go wrong sometimes with the parking companies, but Spothero's got your back. One time I got a $60 ticket in Milwaukee using the app even though I had followed all the instructions. I emailed Spothero, sent them a picture of the ticket, and they took care of it for me. Never had to make any phone calls and I never dealt with the owners of the lot directly.
Easy to use, great instructions. Pics of spot were extremely helpful.
Best app since Instagram 5/5
Will revolutionize parking industry. Absolutely genius. 5+ stars..
Very useful! 5/5
This app have saved me a lot of time, money, and hassles! Straightforward- gives you pics of what the garage entrances look like, and any specific rules for that garage. Have used it in multiple cities. Thanks Hero!
Convenience is the key 5/5
I use Spothero every time I park in Chicago. I never have to hunt for a spot on the street or worry about whether or not I'm getting the least expensive price for Parking. I also have receipts of every parking experience for tax purposes. I give Spothero my highest recommendation.
Best. App. Ever. 5/5
This is a great idea for a scarce resource. Well planned and executed.
So far so good 5/5
Been using best parking app for a few years. This app is way better. I find better prices than other apps. I pay and reserve the spot on my phone. Works flawlessly. Its as easy as that.
Greatest App ever! 5/5
Spot Hero is the best. Easy to use and eases the mind when parking could be a worry or you'll be pressed for time and want it taken care of ahead of time. Also fantastic customer service if you have any questions. Will always use when parking could be a hassle or in unfamiliar territory.
Worry free 5/5
I love this App! It is so reasonable to park in NYC now and it takes some of the anxiety away from coming into the city and know I have a space waiting for me.
We used this for a weekend trip to Chicago and it saved us over half of what we would have paid to park at the hotel. It worked perfectly! We will definitely be using this again.
So Easy! 5/5
By City Retiree
Always had SpotHero App but never signed up for account. Knowing that Chicago parking valets go from $15-20, I decided to get an account! Glad I did. When getting my car from the same valet type parking, I got my keys & left while my friends had to pay $8 more than I did & tip on top of that! Now I see that a frequent parking garage I use had cheaper rates on SpotHero than my "coupon book". ($12 instead of $18.50!) Great find!!!
The best 5/5
Spot hero is the best thing to happen to driving since heated seats ! The app is great and if you ever have an issue the customer service is bar none ! We love Spot Hero !!!
Best app for parking in Downtown Chicago 5/5
I only park where spot hero is in Chicago. Best app for anyone that visits Chicago Loop. Don't waste your hard earned money paying full price for parking again.
Miracle mile 5/5
First time using the app, and everything went great. One less item to worry about.
Worked in chicago 4/5
This app work well in Chicago. Gave clear directions on how to get there also.
Saves between 50-80% of parking fees 5/5
By Can't stop building
This app is simply amazing. Not only do I save a ton of money parking in the highly competitive DTLA environment, I also avoid having to deal with shady parking attendants and fighting over parking spaces with other people. Customer service is highly responsive and friendly. The feature of urban parking has definitely arrived.