Great App 5/5
This app is easy to use and constantly saves me money on downtown parking rates. Love it!
Complicated to Trust 1/5
The app doesn't tell you what to do so you make sure to use the credit you bought. My first purchase told me to talk to an attendant. I arrived and there was no attendant. There was a machine asking me to take a ticket for a crazy expensive hourly rate for a hotel parking lot. Does pulling a ticket commit me to paying the expensive price? Who do I tell that I have pre-paid? Do I just walk into the lobby of the hotel and try to find someone - would they believe this app or tell me they never heard ot it? At the end of the day, the garage can prove I pulled a ticket committing to pay a crazy hourly rate, and all I have to dispute it is a dumb app.
I decided it was a lesson learned to never use this again, and went to a more reasonably priced garage, ignoring my spothero purchase.
Must have app for city parking 5/5
Great app, works as described. I used this app to park my car in Boston 3 times, works flawlessly every time, in and out, no problems. I have saved at least $40. I also was able to change scheduled parking time frame last min. So easy, this is must have app if you visit big cities.
I've saved 100's of $ over the years with spothero. The spothero app locks in the price and lets you easily extend your time sometimes at no extra charge. I'd rather pay spothero than get a parking ticket.
The app is intuitive and gives me a big choice of places to park and it stores favorites so it's easy to make a reservation.
Money & Time Saver! 5/5
By Kiki & the Kink
This review will be short & sweet-app is easy to use, always saves me money & takes the headache (and the hurt) out of parking downtown. Gives tons of options & great customer service if there's ever an issue or you need assistance finding the lot (though directions are provided).
By Lil Debra,
Thumbs up!!!- very convenient
I recommend to go with SpotHero
Amazing app 5/5
I used this app in downtown Chicago and it was great! Cheap parking close to everything I wanted to do. I would highly recommend this app to everyone.
Great service 5/5
I didn't believe at first these parking spots were at these great prices . I called customer service and was pleased. They explained everything to me. I went to the garage everything went great. I was close to where I was going. Will use the app again.
Makes parking easy 5/5
Love being able to find a great price for parking and the ability to prepay so I know my spot is there when I arrive. Very easy to use.
Love this app! 5/5
I have been using SpotHero for a few years and love it! Great customer service!
Extremely Useful 5/5
I always use this app, never had any problems with reservations, cancellations, customer service, etc... Also very reasonably priced! Way cheaper than what similar apps charge, especially for parking in NYC!
Amazing Customer Service 5/5
SpotHero is easy, convenient, and useful. Not to mention they have the absolute best customer service I have ever experienced. The lot I had parked in gave me a ticket, I called SpotHero to find out what my next step should be. In 2 minutes on the phone they apologized and sent me the ticket email, I responded and they handled it from there. Quick and easy! Thank you!
Terrible downtown Chicago 1/5
By eH iPad
I'll never use this app again for downtown Chicago especially underground where the GPS is spotty! Pun intended! Couldn't find the spot after several attempts I gave up. Had to pay Spot Villain and another lot too!
Very good! ! 5/5
By Maki Jin
Used once only so far. It's very convenient. So far so good!
Where has this app been all my life 5/5
I came across this app when looking for discounted parking rates. I couldn't be happier. The prices are a fraction of the cost that you would be paying if you drove into the parking lot. For example I paid $14 for parking in New York City when the posted rate was $40. The app is very easy to use and very intuitive. Supposedly they will refund your money if you don't use the parking pass. I have not try to use that function yet. After finding this app I couldn't imagine paying full price for parking. Also the app is nationwide. There is no delay from the moment you pay to driving into garage. If you can't find street parking, just look on the app, pay the posted rate and drive into the garage. Couldn't be easier. No planning ahead need it. You could also use Apple Pay so no fumbling with credit cards.
The only thing that I'm mad about is that I've been paying overpriced parking for years!! This app is worth it even if you park in a garage once or twice a year.
Must use Parking App 5/5
This app ROCKS!! A friend referred me to the app for a weekend in NYC, the week before Christmas, we got fabulous rates and guaranteed spot only a block from Times Square and half the cost from Parking alone. The rates were also better than Panda and Best Parking. I have now used the app for Parking in both Philadelphia and Washington DC. I have also had a chance to speak with customer service they were helpful and very knowledgeable about the programs, and able to help me out quickly.
Doesn't always work and you pay full rate too 1/5
First time: paying to park normally was $1 cheaper.
Second time: Paid and there was no play to claim. Couldn't get refunded so had to pay again to get out of garage.
By Madame 4
Using SpotHero is so easy. It's fool proof! Very user friendly. Plus customer service couldn't be nicer and more accommodating. Recommend highly.
LA NHL All-Star weekend 5/5
By NHL All-Star fan
I purchased parking passes through Spot Hero for this
Weekend's NHL All-Star event's. We parked at the Courtyard
and both times the attendants were courteous and helpful.
Based on this positive experience I will definitely use Spot Hero again when the need arises and recommend Spot Hero to all my friends and family.
If you park in NYC this is the best thing ever 5/5
Love love love the service, and the app is so easy too. No better way to find,'reserve and pay for parking in New York. I had used other services to find affordable parking but ran the risk of getting shut out if the garage was full. Spot
Hero is definitely the way to go, the app even helps you find the garage with a photo!
Always reliable 5/5
Have used SpotHero three times: two concerts and a Bears game. Never fails, makes parking so much easier and affordable! Will continue using SpotHero moving forward with the utmost confidence!!
LOVE, LOVE, LOVE 5/5
Here's what I posted as a review for Parking Panda (their competitor in DC):
"The customer service is WAY better with Spot Hero, as well as their policies. Parking Panda will still charge you, if you by chance, find street parking and no longer need the parking spot. Spot Hero understands this dichotomy and will gladly refund you, if you are lucky enough to find street parking in the city. Makes me feel like a winner! And created a loyal customer. Bye bye Panda." Enough said... :-)
One of a kind 5/5
By Adrian Minascurta
I tried a lot of different apps ,they all where showing the standard price for parking , these guys actually have discounts with parking lots , so instead of 18$ a day i am paying only 10$ a day , plus the app guarantees me a parking spot . The best parking app ever!!!!
It's seamless. Everyone in Chicago that parks downtown should use it.
Great app 5/5
Absolutely love this app. It has changed the way I park in Chicago! Love coming in from the suburbs knowing where my spot will be and appreciate the great rates that spot hero has too.
Save $10 at least! 5/5
By Moshe Skier
I used this app to find parking in the Southloop of Chicago. I got a good deal on the price, there was a place for me to park as promised, and it was easy to find. Also when I had to extend my stay, I was able to use the app to add time and pay for it with my Apple Pay. Overall I was extremely satisfied. I guess the only downside would be if you got there and wanted to park somewhere else, you would lose the money you spent. Also did not have in/out privileges, but I knew that in advance anyway.
SpotHero said "Confirmed"/Lot said "Sorry!" 1/5
The app said I was confirmed for an early morning airport parking spot, next night received a text from the lot management saying "sorry, you booked through a third party, and we're full"...so...I don't trust the app having real ability to confirm solid plans. Nice concept. Fail.
So far so good 5/5
I'm rating this App for the ease of use, great price sittings available, and speed of booking. I like it a lot so far. I'm actually in the middle of a rental so far and am hoping upon pick up of my car in LAX that the process goes as smoothly as the first rental. If so, I plan to share this App with many friends.
Best app ever 2/5
Works amazingly well, so easy to use. I've saved so much money using this app, usually parking even closer to where I was going in Chicago than I would have otherwise. Closer and cheaper - how can you beat that?
Revising my review - app now doesn't keep my payment info, won't book a spot, is broken. Support claims to have not heard any issues but the app is broken right now.
Amazing app 5/5
Can't stop liking it 👍
Wallet Saver! 5/5
By Jay Andrea
I've never had a problem with SpotHero and I'm so happy with how much money I save whenever I go into the city. I cannot believe people pay full prices for parking garages after using SpotHero. Very user friendly. Fantastic app!
Must have! 5/5
This app is amazing. I was skeptical at first because it seemed too good to be true. We parked for 2 days in NYC for New Year's Eve for $40 in a great location. Thanks spot hero!
Best App 5/5
Love this app, has saved me money every time and never had any problems!!!!
Very easy to use and great money $aver 5/5
By Papa Catfish
Used SpotHero a couple of times in SFO - both times worked really well and saved me a bundle of money
Make sure to read the operating hours of the places which are clearly posted on the app
Just one suggestion to make this app even better is to have the user reviews the place and provide rating that's visible to all
Great App! 5/5
By Mystery JB
Very accurate and helpful. Sometimes the prices are the same as if you pay at the garage.
love it 5/5
I really do recommend this app for anyone who travels. To me its kind of essential to me when i travel around.
Love it but error messages persist 3/5
Love the convenience but every time I book now it gives me an error message and I have to open the email confirmation to view the qr code in a browser.
It would be great if the transaction would just complete in the app like it used to.
IPhone 6s plus, ios 10.2
Love it! 5/5
This is a great app for reduced parking rates. Paid 1/2 of typical rate for parking in midtown Manhattan. Love that I can see the rates of various garages and prepay for a reserved spot. I give my link to all my guests coming to visit me.
Must use in NYC 5/5
By NYC Mom 1111
Recommended by another mom friend. I say that only because you especially want zero parking issues with your hands full and small children. Only snag- app would not let me make res because rate listed did not match the actual rate- but decided to call customer support not expecting anyone to answer being Christmas week- but they did, and were super friendly and helpful. They honored the rate listed - it was only a $2 difference-gave me additional $3 credit, made the res for me, and corrected the rate in the app right away. I recommended app to my mom to use the same day and they suggested I call back to help with her res- different person on the phone but he too was super helpful and friendly. All in all very easy process- no issues at garage, worked as they described, photos were accurate and helpful and the rate was GREAT. Will definitely use again and recommend.
Just Awesome! 😊 5/5
I just loved using this app while visiting Chicago and now it's available here in Seattle. It so super easy to use and saves us a lot of money and time. I highly recommend this app to anyone who parks frequently in the city.
Love this app! 5/5
I can always find parking in Chicago near where I'm going for MUCH cheaper than posted rates. Love it!
I love this app! 5/5
By A satisfied driver
Fantastic and convenient. Takes the stress out of finding parking in NYC each time I've used it.
Terrible data 1/5
By Ryan from NYC in Boston
Every single garage rate in Boston was wrong. Every single one.
Excellent app. 5/5
The problem is when they switch to scanner code it will not let u in to park.
The next is with the park place when they don't let u out with the bar code until u make a com call & ask them to let u out like on 11th St in S.F.
Great app saved me 50%. Easy to use and worked great.
Saved the day 5/5
Needed a parking solution for out of town guests during holidays when we figured out that we ran out of zone parking passes. SpotHero to the rescue! Discounted parking and peace-of-mind, all in one solution!
Excellent app 5/5
Just remember to give yourself enough time on both sides of your reservation - you might arrive early or leave late - most lots don't charge much more if reserved in advance.
$5 promo code: it1ezk 5/5
Must have app if you drive to the city. Rates are way cheaper and way more places to park. ALSO copy and paste THIS PROMO CODE FOR $5 OFF 1st RIDE - it1ezk
Bad Experiences 2/5
The three times I was used Spothero I ran into issues. Two times I got parking tickets. Not sure if they communicate to lot owners that paking was prepaid. No reason for tickets. They said I parked in the wrong lot but I followed the photo description of the lot on the app so that was incorrect. Be wary using this app, you may prepay for parking but you will in all likelihood still get a ticket.