About as useful as the insurance company itself
Fantastic, comprehensive app 5/5
This app has it all. It shows all of my policies (auto, renters, disability and life) as well as my bank accounts and vehicle loan with State Farm. It shows me my total monthly bill, when it's coming out, my insurance card for my car, my agents info, and even better it's so easy to use and very appealing to the eye. I can also get roadside assistance through the app and deposit checks into my bank account. Great job State Farm!
By Proctor Pizza Lover
Absolutely useless. Frequently crashes and database almost always says unavailable at this time. Images of insurance cards so small that you can't read them and you can't zoom in. Waste of time!
Enjoy frustration ? 1/5
Even though this app has finger print log in, it always seems to ask for your password. And if you screw that up 3 times, you are out. It has tougher security than your bank even though you really can't do much in this app except look up some info you might need every 6 months.
Don't like this updated mobile app. 2/5
I prefer the older app. I can't even get Drive and Save mileage history with this app.
Latest update won't install so app is now useless to me 1/5
I've been using this app for a few years now especially to pay my bill, but the update that has to be installed by March 30, 2017 refuses to install on my iPad 4. Very disappointed since it is that time of year and car insurance payments are due.
Check view 3/5
It would be helpful if we could view checks that have been written in the app.
Useless app 1/5
The app is useless. I've had auto insurance for some time with SF yet my virtual cards do not show. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Why do you always have to reenter your password after an update? Touch ID should continue to work. This is annoying.
This app never works 1/5
I wish someone would work on improving this app so that it actually works! Whenever I try to bring up my insurance card on my phone, the app has "technical issues."
Wouldn't take my birthday 2/5
I was setting up an account. Name: fine. Birthday: would NOT let me change the default current date to my birthday until I finally changed the year, then day, then month. Bizarre!!
I've had several houses--I rehabbed them. I don't remember which month I bought a house I had for only 2 years back in the '90s; or for the next house, what year that old house was built--1930, 1945, 1948, 1950?? What OCD person writes these questions!
Insurance cards 1/5
By Flappy flappy
App does not make it SIMPLE to pull up an insurance card to prove vehicle insurance. That's the only reason I wanted the app
Pocket estimator $349...
Real estimate from a body shop $9600.00
What a joke...
Great app, could be greater 4/5
By Mr. Big Dave
For my checking account, it would be helpful if I could take a picture of a check I just wrote and add it to my pending transactions. This way it will effect my available balance which would be awesome since I never use my registry. Thanks.
App works really well on 5S iOS 10.2.1 no complaints.
Almost Perfect 4/5
By Speed Babe
If you could add a feature where you can change the amount you want to pay, that would be great. Also, make it update payment history faster. It takes a WEEK to show my payment sometimes! That's just ridiculous. Thanks.
Easier to carry a picture of my card. 1/5
By Venton O'Spleen
Impossible to log in. Demands my birthdate and then says that any date other than today is an invalid date. Doesn't recognize my password or ID but when I try to create a new account it tells me that that user name and password are already being used.
Very Helpful 4/5
The app needs some improvement but I am ok to use when I have to pay on the Go
Good for getting a quick update 3/5
It is handy to get our policy info and get a status update if claims. Some improvements needed but worth to have it.
very bad 1/5
By Rok Sova
It has so many mistakes! It always needs to update to new version, it doesn`t transefer money and not working sometimes.
Failure = State Farm App 1/5
Definitely is a useless app. Failure by State Farm - Don't download it - you've been warned.
If 0 were an option... 1/5
If 0 were an option that is what I would give this app and State Farm's service in general. The app DOES NOT update payment or claims information properly. I have to call my local office to get an update on my claim, which is supposed to be tracked through the app. Apparently State Farm's internal system works about as well, as the local office and the "claims center" had vastly different stories on the status of my claim within the same hour. Progressive's app and service are surprisingly superior in all aspects through my experience thus far. I do not look forward to working with State Farm to get my car fixed and will likely change back to progressive after this is all over. Home and auto.
Love it! 5/5
Great app! I love paying my bill on here!
Can't Login 1/5
Can login to the website, but not the app. Useless.
I can use it to pay my car insurance bill however now that i have added their credit card i suddenly cant pay it through my app i have to go online and do it. By online they mean you cant use your phone. Pointless to have an app but then still have a diff device to pay. Get your crap together!
State Farm has lost more faith 1/5
App is completely useless, information is never updated. State farm's service in general has deteriorated extremely. This app is not worth downloading.
Can't login 1/5
App says I need to upgrade to the latest version to use fingerprint ID. I upgrade, app still says I need to the latest version. Annoying.
End user agreement 1/5
So, State Farm, do you update your end user license agreement twice a day or just three or four times. Maybe you could get that sorted out so my phone doesn't blow up like a stalker exgirlfriend every fifteen minutes.
Not at all impressed with the app. I'll be evaluating the discount but can tell you as I sit here today it's not worth a few dollars a year.
Great overall! Love that it has TouchID.
Apple Keychain support?
Almost Completely Useless 1/5
App is useless. Does not even match my policy paper work details. Then again It might just be that Statefarm is useless
Doesn't help me 3/5
I have a car loan and would like to be able to pay directly from the app.
You need to fix this app so that it works on 4g or LTE instead of forcing people to connect to wifi!
Instant access to insurance card and super easy to use 5/5
I love that I can have real time proof of insurance without even logging into my app. I also bank with State Farm and do all of my bill pay and deposits through this app. It's so convenient!
So easy!! 5/5
I quoted what it would cost going from a $100 comp deductible to a $0 comp deductible while out at a restaurant with friends. $10 more every 6 months?! Heck yeah!! I changed it right there on the spot with this app. Come at me deer... I dare ya!!
Easy to Use and Helpful 5/5
Love being able to use my phone for my proof of insurance card. I also Bank with State Farm and like being able to transfer money quick and with only a thumbprint!
Great app 5/5
This was so easy. Thanks
Doesn't Work 1/5
Can't view policy. Just says loading........
By Jack Cookie
Absolutely unusable! Didn't recognize my user name and password -- then upon request sent me the same UID I had entered, but would not accept the password registered with that UID. Plus I don't even see an odometer-recording function -- yet it won't let me use the odometer app tgat was working just fine.
Who approved release of this app? Tgey deserve the pink slip.
Used to work fine, now it crashes 1/5
Worked fine. Updated and now it crashes upon opening. Unimpressed. 😡
First state farm took away my ability to pay my bill through Mint Bills app. It's the only bill I have that will not link to Mint, it had in the past but State Farm removed third party access. Now I try and use their app and it crashes every time I log in. Very frustrated that I was able to pay my bill easily through Mint then was forced to switch to the State Farm app, but that app won't allow me to log in to see anything associated with my account! Huge fail on State Farm! Needs fixing now.
Beware of this APP! 1/5
On January 5th, I reported my mileage on the APP to qualify for a low mileage discount. On January 18th my local State Farm agent told me I failed to report my mileage and I needed to do so to avoid a higher rate. If they raise my bill because of this stupid APP, I am taking my home and auto insurance business elsewhere!
Horrible updates 1/5
Every time there is an update I have to change my password. It is extremely frustrating, especially when you know you are putting in the correct password.
Bill pay does not work through the App 1/5
How ironic....an insurance company that does not want its customers to pay their bills!!! A big agency such as this should not fail epically on such an enormous platform (iOS). State Farm please address this big issue immediately and take care of your customers. Thank you.
Needs to Be fixed 1/5
Lots of problems, almost always experiencing technical difficulties. It glitches and I can't deposit. It also doesn't update my balance correctly.
Only works on wifi 1/5
App will never work for me unless I'm on a wifi network. Which makes it basically pointless to even have. Deleted.
LAZY Developers. 1/5
It has a lot of promise. Unfortunately something as simple as authentication has Never worked in this app. Get a decent app team already.
Had the odometer app and when it was time to update with my odometer reading it printed me to delete the app, because everything could be done here...
I am still trying to figure out how to update my odometer with this app. Don't think it's possible.
The updates ruined what was a good app 1/5
Now I can't even pay my bill without having to log into the full website. I'd been seamlessly paying bills on this app for years. Couldn't be more disappointed in the short sightedness of the developer breaking functionality that existed with no problems.
I can't even get started because it says I'm already registered, which I am NOT.
Great design!!! 5/5
This is a well designed app. I went from login to payment completion screen in about 5-6 touches, all without typing a single character. Great integration of Apple Pay and Touch ID!