State Farm Pocket Agent®

State Farm Pocket Agent®

  • Category: Finance
  • Release Date:
  • Current Version: 5.25.0
  • Adult Rating: 4+
  • Developer: State Farm Mutual Automobile Insurance Company
  • Compatibility: Android
3
3
6,438 Ratings
$ 0

State Farm Pocket Agent® App

Pocket Agent® gives mobile access to State Farm® insurance and financial information, and allows customers to manage their policies and accounts anytime, anywhere. Pocket Agent lets you: • Get an Auto*, Homeowners, Renters or Condo Owners Insurance Quote • View insurance policy info • View insurance card** and agent details without logging in • Use Touch ID to log in easily and securely • Use Apple Pay to make secure, one-time payments on your insurance bill • Use the Today Widget in your Notification Center to access your agent and insurance card at any time • Get auto loan rates • Contact your agent or search for one near you • Submit an auto claim • Submit a property claim • View claim status (Fire and Auto) • Pay insurance premiums • Make a half payment on renewal bills • Schedule a future-dated insurance payment • Purchase, redeem or exchange most Mutual Fund Accounts • Search for and locate Select Service® Repair Facilities*** • Find roadside services and more! Included features for State Farm Bank® customers: • View State Farm Bank account balances and transaction history • Use MyTime Deposit® to deposit one or more checks to State Farm Bank accounts • Pay your bills with the State Farm Bank Bill Payments feature • Pay your State Farm Bank credit card • Transfer Funds from one eligible State Farm Bank account to another NOTE: In order to log in and use Pocket Agent to view personal information, make a bank deposit, submit/view a claim, and/or make payments you must: • Be a State Farm customer • Be enrolled and registered on statefarm.com® Check out https://www.statefarm.com/customer-care/download-mobile-apps/pocket-agent for Pocket Agent Frequently Asked Questions If you are having trouble with the Pocket Agent app, please call our 24/7 toll-free tech support line at (888) 559-1922 *Customers with a State Farm auto policy will not be able to use this feature. Please contact your agent for additional information. **This may not be accepted by law enforcement officials as an insurance ID card in your state. Access your settings within the app to update your preferences to allow Agent details and ID card to be available offline. ***The Find a Repair Facility function on your device will only retrieve Select Service Repair shops. You have the right to select any facility to repair your vehicle. The Select Service program may not be available in all service areas. Some Vehicle damage claims resulting from severe weather, fire, or theft may not qualify for the program. For more information, please contact a State Farm agent or claim associate. State Farm Bank, F.S.B., Bloomington, Illinois, is a Member FDIC and Equal Housing Lender. NMLS ID 139716. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and subject to investment risk, including possible loss of principal invested. Contact State Farm Bank toll-free at 877-SF4-BANK (877-734-2265). Callers who are hearing or speech impaired should dial 711 or use a preferred Telecommunications Relay Service. Securities Issued by State Farm VP Management Corp. For more information, call 1-800-447-4930. AP2015/10/1704 Investing involves risk, including potential for loss. State Farm VP Management Corp. is a separate entity from those State Farm entities which provide banking and insurance products. Neither State Farm nor its agents provide investment, tax, or legal advice.

State Farm Pocket Agent® app screenshots

State Farm Pocket Agent® app reviews

  • Useless 1/5

    By Babyberto3
    About as useful as the insurance company itself
  • Fantastic, comprehensive app 5/5

    By idean201
    This app has it all. It shows all of my policies (auto, renters, disability and life) as well as my bank accounts and vehicle loan with State Farm. It shows me my total monthly bill, when it's coming out, my insurance card for my car, my agents info, and even better it's so easy to use and very appealing to the eye. I can also get roadside assistance through the app and deposit checks into my bank account. Great job State Farm!
  • Junk 1/5

    By Proctor Pizza Lover
    Absolutely useless. Frequently crashes and database almost always says unavailable at this time. Images of insurance cards so small that you can't read them and you can't zoom in. Waste of time!
  • Enjoy frustration ? 1/5

    By Wr55138
    Even though this app has finger print log in, it always seems to ask for your password. And if you screw that up 3 times, you are out. It has tougher security than your bank even though you really can't do much in this app except look up some info you might need every 6 months.
  • Don't like this updated mobile app. 2/5

    By EN2b
    I prefer the older app. I can't even get Drive and Save mileage history with this app.
  • Latest update won't install so app is now useless to me 1/5

    By cameo674
    I've been using this app for a few years now especially to pay my bill, but the update that has to be installed by March 30, 2017 refuses to install on my iPad 4. Very disappointed since it is that time of year and car insurance payments are due.
  • Check view 3/5

    By Kb5110
    It would be helpful if we could view checks that have been written in the app.
  • Useless app 1/5

    By Keymarroo
    The app is useless. I've had auto insurance for some time with SF yet my virtual cards do not show. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
  • Password 3/5

    By Flept
    Why do you always have to reenter your password after an update? Touch ID should continue to work. This is annoying.
  • This app never works 1/5

    By RaeRaeHD
    I wish someone would work on improving this app so that it actually works! Whenever I try to bring up my insurance card on my phone, the app has "technical issues."
  • Wouldn't take my birthday 2/5

    By Goodsoozee
    I was setting up an account. Name: fine. Birthday: would NOT let me change the default current date to my birthday until I finally changed the year, then day, then month. Bizarre!! I've had several houses--I rehabbed them. I don't remember which month I bought a house I had for only 2 years back in the '90s; or for the next house, what year that old house was built--1930, 1945, 1948, 1950?? What OCD person writes these questions!
  • Insurance cards 1/5

    By Flappy flappy
    App does not make it SIMPLE to pull up an insurance card to prove vehicle insurance. That's the only reason I wanted the app
  • Joke 1/5

    By 0194562921
    Pocket estimator $349... Real estimate from a body shop $9600.00 What a joke...
  • Great app, could be greater 4/5

    By Mr. Big Dave
    For my checking account, it would be helpful if I could take a picture of a check I just wrote and add it to my pending transactions. This way it will effect my available balance which would be awesome since I never use my registry. Thanks.
  • Great 5/5

    By WhoareyouWhoareyou
    App works really well on 5S iOS 10.2.1 no complaints.
  • Almost Perfect 4/5

    By Speed Babe
    If you could add a feature where you can change the amount you want to pay, that would be great. Also, make it update payment history faster. It takes a WEEK to show my payment sometimes! That's just ridiculous. Thanks.
  • Easier to carry a picture of my card. 1/5

    By Venton O'Spleen
    Impossible to log in. Demands my birthdate and then says that any date other than today is an invalid date. Doesn't recognize my password or ID but when I try to create a new account it tells me that that user name and password are already being used.
  • Very Helpful 4/5

    By SBG123a
    The app needs some improvement but I am ok to use when I have to pay on the Go
  • Good for getting a quick update 3/5

    By AVP016
    It is handy to get our policy info and get a status update if claims. Some improvements needed but worth to have it.
  • very bad 1/5

    By Rok Sova
    It has so many mistakes! It always needs to update to new version, it doesn`t transefer money and not working sometimes.
  • Failure = State Farm App 1/5

    By thecollegeaccount
    Definitely is a useless app. Failure by State Farm - Don't download it - you've been warned.
  • If 0 were an option... 1/5

    By Jessica05H
    If 0 were an option that is what I would give this app and State Farm's service in general. The app DOES NOT update payment or claims information properly. I have to call my local office to get an update on my claim, which is supposed to be tracked through the app. Apparently State Farm's internal system works about as well, as the local office and the "claims center" had vastly different stories on the status of my claim within the same hour. Progressive's app and service are surprisingly superior in all aspects through my experience thus far. I do not look forward to working with State Farm to get my car fixed and will likely change back to progressive after this is all over. Home and auto.
  • Love it! 5/5

    By lzsteelers
    Great app! I love paying my bill on here!
  • Can't Login 1/5

    By VoicesInMyHead
    Can login to the website, but not the app. Useless.
  • Annoying 1/5

    By Ryannab9933216
    I can use it to pay my car insurance bill however now that i have added their credit card i suddenly cant pay it through my app i have to go online and do it. By online they mean you cant use your phone. Pointless to have an app but then still have a diff device to pay. Get your crap together!
  • State Farm has lost more faith 1/5

    By annahksunamun
    App is completely useless, information is never updated. State farm's service in general has deteriorated extremely. This app is not worth downloading.
  • Can't login 1/5

    By Wundrnut
    App says I need to upgrade to the latest version to use fingerprint ID. I upgrade, app still says I need to the latest version. Annoying.
  • End user agreement 1/5

    By Danno7384
    So, State Farm, do you update your end user license agreement twice a day or just three or four times. Maybe you could get that sorted out so my phone doesn't blow up like a stalker exgirlfriend every fifteen minutes. Not at all impressed with the app. I'll be evaluating the discount but can tell you as I sit here today it's not worth a few dollars a year.
  • Great 5/5

    By Gregcheersykes
    Great overall! Love that it has TouchID. Apple Keychain support?
  • Almost Completely Useless 1/5

    By Skillit18
    App is useless. Does not even match my policy paper work details. Then again It might just be that Statefarm is useless
  • Doesn't help me 3/5

    By BT517
    I have a car loan and would like to be able to pay directly from the app.
  • Wifi 1/5

    By ottermomx2
    You need to fix this app so that it works on 4g or LTE instead of forcing people to connect to wifi!
  • Instant access to insurance card and super easy to use 5/5

    By Kejeps
    I love that I can have real time proof of insurance without even logging into my app. I also bank with State Farm and do all of my bill pay and deposits through this app. It's so convenient!
  • So easy!! 5/5

    By BdayProcrastinator
    I quoted what it would cost going from a $100 comp deductible to a $0 comp deductible while out at a restaurant with friends. $10 more every 6 months?! Heck yeah!! I changed it right there on the spot with this app. Come at me deer... I dare ya!!
  • Easy to Use and Helpful 5/5

    By jefflward
    Love being able to use my phone for my proof of insurance card. I also Bank with State Farm and like being able to transfer money quick and with only a thumbprint!
  • Great app 5/5

    By lAnnENewG
    This was so easy. Thanks
  • Doesn't Work 1/5

    By mhpdfp
    Can't view policy. Just says loading........
  • AWFUL!! 1/5

    By Jack Cookie
    Absolutely unusable! Didn't recognize my user name and password -- then upon request sent me the same UID I had entered, but would not accept the password registered with that UID. Plus I don't even see an odometer-recording function -- yet it won't let me use the odometer app tgat was working just fine. Who approved release of this app? Tgey deserve the pink slip.
  • Used to work fine, now it crashes 1/5

    By OkayKat
    Worked fine. Updated and now it crashes upon opening. Unimpressed. 😡
  • Horrible 1/5

    By Kaa454
    First state farm took away my ability to pay my bill through Mint Bills app. It's the only bill I have that will not link to Mint, it had in the past but State Farm removed third party access. Now I try and use their app and it crashes every time I log in. Very frustrated that I was able to pay my bill easily through Mint then was forced to switch to the State Farm app, but that app won't allow me to log in to see anything associated with my account! Huge fail on State Farm! Needs fixing now.
  • Beware of this APP! 1/5

    By Rob-B#
    On January 5th, I reported my mileage on the APP to qualify for a low mileage discount. On January 18th my local State Farm agent told me I failed to report my mileage and I needed to do so to avoid a higher rate. If they raise my bill because of this stupid APP, I am taking my home and auto insurance business elsewhere!
  • Horrible updates 1/5

    By Keithhaskins
    Every time there is an update I have to change my password. It is extremely frustrating, especially when you know you are putting in the correct password.
  • Bill pay does not work through the App 1/5

    By Babechu8
    How ironic....an insurance company that does not want its customers to pay their bills!!! A big agency such as this should not fail epically on such an enormous platform (iOS). State Farm please address this big issue immediately and take care of your customers. Thank you.
  • Needs to Be fixed 1/5

    By Wildwonder3434
    Lots of problems, almost always experiencing technical difficulties. It glitches and I can't deposit. It also doesn't update my balance correctly.
  • Only works on wifi 1/5

    By CMRstar430
    App will never work for me unless I'm on a wifi network. Which makes it basically pointless to even have. Deleted.
  • LAZY Developers. 1/5

    By Jboxer5
    It has a lot of promise. Unfortunately something as simple as authentication has Never worked in this app. Get a decent app team already.
  • Confused 1/5

    By Thegiantunicorn
    Had the odometer app and when it was time to update with my odometer reading it printed me to delete the app, because everything could be done here... I am still trying to figure out how to update my odometer with this app. Don't think it's possible.
  • The updates ruined what was a good app 1/5

    By Cheri813
    Now I can't even pay my bill without having to log into the full website. I'd been seamlessly paying bills on this app for years. Couldn't be more disappointed in the short sightedness of the developer breaking functionality that existed with no problems.
  • Ridiculous 1/5

    By MissSherri
    I can't even get started because it says I'm already registered, which I am NOT.
  • Great design!!! 5/5

    By Bashby82
    This is a well designed app. I went from login to payment completion screen in about 5-6 touches, all without typing a single character. Great integration of Apple Pay and Touch ID!

State Farm Pocket Agent® app comments


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