How do I take my OdometerSnap? 4/5
Can't find it anywhere on the app
So far, sooooo BAD!!!! 1/5
This is a terrible app!!!!
Awesome App 5/5
By Shivaram KV
The application looks simple but powerful.... Especially with new roadside assistance updates..
Can't pay my bill to my auto loan. Worst app I've ever seen.
Stinks, zero stars if possible 1/5
The company itself is fine, but their app is ridiculously lousy. App option was given to email me information, taken. Nothing. Asked app to send me text—through an option offered by the app. Nothing. Attempted to email my agent through option given by the app. Immediately bounced.
Unbe-frickin-lievable. Look, people, if you're not going to write a good app, or put personnel in place to properly manage the app, then don't have an app. Just don't. I'm insulted by this farce of an app.
Apple wallet 3/5
How do you add the apple wallet from the app
What happened to Odometer Snap? 2/5
What happened to sending pics for odometer check? I reported one of my cars manually without a pic and then I can't switch to the other car
Let me first say that I am a longtime and loyal State Farm customer but my confidence has been shaken. Today, I launched the app to send my agent a message but then read the updated EULA and IMMEDIATELY DELETED the app. I can't believe how broad the information collection permissions (Location, apple device ID, etc) have become. This new EULA is a concerning encroachment on customer privacy. I understand StateFarm tracks some of this info for customers who want to use activity tracking to reduce their rates, but in my opinion this shouldn't be universal or a condition of using the app for general inquiries, payments, etc.
I will need to reevaluate my opinion about State Farm and what I thought were its best practices with regard to customer privacy.
Thank you Apple Wallet 5/5
Add: Apple Keychain support?
This is for the drive safe app 1/5
This app would be great if it actually worked. I had a discount of $106 but then it dropped to $68 even after I went up a grade on one category. I don't think State Farm will really discount anyone the full 50%. I drive about 5000 miles annually and have A's in almost all categories and I will only save $68 after watching my every turn so carefully. I would skip this if I were you it is useless. Another scam.
Login Tries 1/5
I change my passwords constantly, this app locks you out after three tries. I really hate it!!
This app is great! 5/5
Not sure why all the bad reviews. It works great for me!
Yay! Apple Wallet! 5/5
By Vista Clara
This is a well designed app, but I've always been frustrated by the lack of Apple Wallet support. Just added! Must say at this point the app is excellent. Access to lots of information, including detailed billing data.
PDF ID card 3/5
Can't rotate the PDF prof of insurance horizontally only can view it vertically. Plz fix.
Glitches and Unable to View 2/5
By Purple II
This app needs work. Whenever I sign in and want to view my policy, a message that says "Sorry, something went wrong" appears. Policy changes can't be made through the app for this very same reason. I have been with multiple insurance companies before and their apps allow you to do so much. You can view a breakdown of all charges on each bill, actually view all policy info, and make changes. This app makes StateFarm look bad.
Update won't download 4/5
Update won't download
The newest update will not open
Horrible App. 1/5
State Farm needs to fire their App delevloper and start over. The app rarely works. One of the biggest issues is having to ALWAYS log in. The App will not remember(auto save) your password.
I have had State Farm for nearly 25 years. Tried to register via the app. Couldn't find me and said I needed to call an 800 number. Not happening. One issue may be that I could only select a birthday from January to Today in this year. Not many infants going to use this app. If the app doesn't work without calling, etc., I'm not using it.
Poor update 1/5
Since the last update the app will not load...please update this bug.
Not working 1/5
Is it just me or is there something not working...I don't have an I'd card screen within my app
Apple Wallet 5/5
I like the option of adding my insurance card to Apple Wallet! It makes it quick to find my policy number.
Every week a new update. Get it right, or delete it.
Simple and easy! 5/5
Thanks for Apple Wallet support!
App works well and has a clean interface.
So, so 3/5
By Que Bummed
I like the app for accessing my insurance cards and paying bills. However, filing a claim, using the app, was a case of doing most things twice. My contact information from the app was shared and I received a call from State Farm. Then I had to tell the individual on the phone most of the information that I had entered on the app. Nice idea, but the implementation just doesn't work.
Lacks common sense features 2/5
This apps regularly forgets your password when it's updated, and some genius decided it was a good idea to lock out your account after three guesses, forcing you to call the 800 number and get bounced around for an hour.
When you can finally get into the app, I can't even view my vehicle policy! What's the point?!
By otto man
The claim status feature is rarely updated. It was a good idea but badly executed...
Great app! 5/5
This app has everything you can ask for for an insurance application. Simple layout, easy to use, and works very well!
Everything you need 5/5
Not sure what the negative reviews are about. I've got an in iPhone 5, had the app a long time... latest update was great. Still able to pay all bills, see my insurance polices and details. I have, home, auto, and life. 😊
Came along way 5/5
Does what it's suppose to do
This or nothing, I chose nothing! 1/5
I was very happy to easily enter my most recent Odometer reading in the old app. This replacement has made that easy task a nightmare. This app needs lots of work.
Too basic 2/5
Not enough functionality. Should show a copy of cards. Let me make payments when I want to pay- not when it decides you can
Great app - love it! 2
No Wallet for insurance card! 3/5
How freaken hard is it to add a simple functionality to add my insurance card to Wallet app??? This should be a 4 or 5 star app! It is enough for me to think about leaving State Farm!
Updated version... 2/5
I love this app, but since the update I am not able to login on my iPhone 7+. It keeps telling me to make sure I am connected to the internet, and try back later... as everything else is connecting just fine. :( Very disappointed this is happening...... please fix!
Provides little info 1/5
Doesn't provide investment performance information on any level. This is the kind of app you would have expected in 2006.
Forced updates 1/5
People who have iPhone 4&5 devices will be shut out of updates unless they purchase a new phone. Company is NOT user friendly in this way. Must be in cahoots with apple getting some type of kickback.
This app is a must have!! 2
Equal to the Service 2/5
By iPod n Lex
App won't work...telling me to update but no update available. When it did work would ask me every time if I wanted to sync SF bank, no clue why. Also not very useful.
About as useful as the insurance company itself
Fantastic, comprehensive app 5/5
This app has it all. It shows all of my policies (auto, renters, disability and life) as well as my bank accounts and vehicle loan with State Farm. It shows me my total monthly bill, when it's coming out, my insurance card for my car, my agents info, and even better it's so easy to use and very appealing to the eye. I can also get roadside assistance through the app and deposit checks into my bank account. Great job State Farm!
By Proctor Pizza Lover
Absolutely useless. Frequently crashes and database almost always says unavailable at this time. Images of insurance cards so small that you can't read them and you can't zoom in. Waste of time!
Enjoy frustration ? 1/5
Even though this app has finger print log in, it always seems to ask for your password. And if you screw that up 3 times, you are out. It has tougher security than your bank even though you really can't do much in this app except look up some info you might need every 6 months.
Don't like this updated mobile app. 2/5
I prefer the older app. I can't even get Drive and Save mileage history with this app.
Latest update won't install so app is now useless to me 1/5
I've been using this app for a few years now especially to pay my bill, but the update that has to be installed by March 30, 2017 refuses to install on my iPad 4. Very disappointed since it is that time of year and car insurance payments are due.
Check view 3/5
It would be helpful if we could view checks that have been written in the app.
Useless app 1/5
The app is useless. I've had auto insurance for some time with SF yet my virtual cards do not show. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Why do you always have to reenter your password after an update? Touch ID should continue to work. This is annoying.
This app never works 1/5
I wish someone would work on improving this app so that it actually works! Whenever I try to bring up my insurance card on my phone, the app has "technical issues."
Wouldn't take my birthday 2/5
I was setting up an account. Name: fine. Birthday: would NOT let me change the default current date to my birthday until I finally changed the year, then day, then month. Bizarre!!
I've had several houses--I rehabbed them. I don't remember which month I bought a house I had for only 2 years back in the '90s; or for the next house, what year that old house was built--1930, 1945, 1948, 1950?? What OCD person writes these questions!