Steak 'n Shake

Steak 'n Shake

  • Category: Food & Drink
  • Release Date:
  • Current Version: 2.5.0
  • Adult Rating: 4+
  • Developer: Steak 'n Shake
  • Compatibility: Android
4
4
3,082 Ratings
$ 0

Steak 'n Shake App

Welcome to Steak ’n Shake’s new app giving guests a way to order ahead at their favorite Steak 'n Shake location, a fast, secure way to pay in-store with their mobile phone and automatically earn and redeem loyalty rewards! FEATURES: - Order: Check out our menu and order for pickup at your favorite Steak 'n Shake locations. - Mobile Payment: Pay in-store with one touch and get receipts right to your phone. - Rewards: Automatically earn, track and redeem your rewards in the Steak ’n Shake Rewards Program. - Gift cards: Buy, send and load gift cards directly from/to the app - no more remembering gift cards and their balances! - Link a debit card, credit card, or load/migrate a gift card to fund your account. - Store Locator: Find participating stores near you, get directions, phone numbers and store hours.

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Steak 'n Shake app screenshots

Steak 'n Shake app reviews

  • Disappointing 2/5

    By Jazzy Jachris
    We had a little wait but the restaurant wasn’t nearly as pack as it usual was and none of our food was fresh and hot. Not the burgers or the fries .. sent old ones back and they weren’t fresh either (so why did we wait so long for our food?) I just expected better
  • No coupon area 1/5

    By Creatire
    Didn’t know how to add coupons and the store couldn’t take them off! Would have been nice to be prompted for my coupons and explain on how to put them In!
  • terrible 1/5

    By aembrey
    if i could select no stars for this app i would the app tried to cleverly sneak in extra charges to my online order that i never put on order when i contacted someone about this issue they made me feel that i was misinterpreting the extra charges they claimed it was the amount before any coupon was added which is not true do not get this app the support for this app is a joke
  • Wi-fi 5/5

    By Sassy5007
    Having difficulty logging in to Internet at store the last two times. Other than that Steak n Shake is great
  • Just awful! 1/5

    By LuckyPepper
    I ordered. Got there. Nothing ready and I was talked to like I was stupid when I arrived. It also said it was going to give me a $2 discount and then it charged me full price and sent me an email saying it charged me double. 100% garbage!
  • Steak and shake 5/5

    By H@ppy2244
    I love steak ‘n Shake they have great food great service service and awesome experience go to it
  • Fries 5/5

    By Starshine123anc
    Love the thin fries!
  • Frequent customer for years and years 3/5

    By Bclg320
    Steak ‘n Shake service used to be exceptional. Recently, we are not even acknowledged at the door, when you come in you are ignored!
  • Bacon? 1/5

    By TacoBeef
    No way to add bacon to a burger. So dumb...for real.
  • Love this place 5/5

    By pbrewer38
    Always quick through the drive thru!!
  • Please do not reach for my phone !! 4/5

    By penicheirofan
    Everything works great on this app and I quite like the incentive of earning $5. My only complaint is in relation to the processing of payment. Steak 'n Shake: could you please, please, please, for the love of everything sacred, train your employees, including managers, to just scan our phones while they are in our hands instead of actually taking our phones through the drive-thru window and into the restaurant ????!!!!! I have literally zero desire to surrender my unlocked phone to someone who is working in a greasy restaurant! The chances of the phone being dropped in the exchange are significant. Furthermore, sometimes it is raining which would cause the phone to get wet. The scanners are on a cord plenty long enough to reach and scan from where they are. It is just a lack of proper training. This is a frustrating issue enough for me to want to no longer use this app but I am hoping they will change if enough people complain.
  • Can’t choose location 2/5

    By Joebot5000
    My location is the last one on the list. (99 conference) Every time I get down the list it automatically goes back up and I can’t select it.
  • I love this app 5/5

    By KtHarb
    I’m a college student and I loaded the gift cards my parents got me onto this so anytime I come to Steak ‘n Shake I can use to pay. If I’m drunk and lose my wallet, low on money or just chilling, I have this readily accessible on my phone. 10/10 would recommend You need this app!!
  • Mix Up 1/5

    By Lady_Reaper
    Can’t view receipt after placing order. Had a discrepancy when picking up order and couldn’t bring up itemized/order summary of order to dispute it. Manager couldn’t print out receipt either. Get it together Steak n Shake.
  • Waste of an app 1/5

    By DPhin23
    Used to be able to mobile order, can’t anymore, my location is not available. Can’t call the Cumming, ga location either. They don’t answer the phone. Only way to get a to go order or to go in and order. Then they are very slow. I rarely go here anymore because the app is so useless. Also, no place to type a note (when I was able to mobile order) of something special, like well done, or extra of something
  • Horrible 1/5

    By Making app
    The app let me order breakfast then found out breakfast don’t start till 7 and they never got my order and it took money out of my account
  • Killerscout 5/5

    By Killer Scout
    Best Steak & Shake in GA Tiffany E. excellent customer service.
  • Service /parking lot 5/5

    By Snowflake2468?
    Parking lot needs to get replaced to many pot holes also waitress need to great customers a little faster
  • Payment 1/5

    By ???GOD2.0???
    If I’m going to pick it up you don’t need my card info on your app I’ll pay when I get there just take the order And when I do enter my info the postal code never works
  • Wonderful 5/5

    By Rusty1123
    A great place to eat and great service, also very clean. I love the App too.
  • Shakes 5/5

    By Barbie ball
    Really like there shakes so thick and creamy
  • Love the app!! 5/5

    By Tpopp*
    Love the app and the rewards!!
  • Lousy App 1/5

    By Firstladythomas
    I tried to use the money on my app that is required in order to use the app and it wouldn’t let me apply the money. I asked for a manager and she said I’m the manager. She said they came in and installed the QR code machines and never trained them on how to use the tool. Nevertheless, I couldn’t use the money on my app. The lesson is: don’t load any money to the app if you want to use it at any point in the future.
  • Whew 2/5

    By slpete42
    Non-receipt of order, but knew I paid. Go figure. Improvised well.
  • Great App 5/5

    By Celebrity NameGame
    It really does work!
  • App works great! 5/5

    By Dylan's Heroes
    You get rewards for your purchases! I always pay this way!
  • Cheese Sauce 4/5

    By Dannyguy438
    Can you guys please add cheese sauce to the app? Or let me know where it is.
  • Steaknshake app 1/5

    By xXBABY_BLUEXx
    This app does not show all of the Las Vegas Nevada locations
  • A lot of functionality is broken 1/5

    By josejrp
    If you choose to reorder (submit a previous order), all of the items lose their customizations - and you won’t realize it until you get the wrong items at the restaurant. If you choose a combo, you can’t upsize your fries. Grrr...
  • Can't find my city locations 1/5

    By Cleve5200
    The app won't load my city locations so it makes the app worthless
  • Late it’s Orders 1/5

    By Big Pape Chulo
    Evidently this system requires someone to monitor it for advance orders to be prepared and ready by arrival time. Therefore this app really does me no good after midnight when I get off work. There needs to be some type of notification or audible alert so that the staff will be alerted of incoming orders.
  • Great App 5/5

    By Thall89
    You are crazy not to take advantage of this app. Buy your gift cards at Sam's at the discount. Then add to your Steak n Shake app. After you spend the $50 you get another $5.00. How else can you get. $15.00 discount on $50.00. Great app.
  • Excellent 5/5

    By chas2014
    Friendly staff, great variety, good food!
  • Love this place 5/5

    By ogunniran
    Best shakes ever!
  • Missing lots of necessary features 2/5

    By ChrisGmailUS
    Now u can order and pay on ur phone. But, you cannot apply any coupon!!! After recent updates, the tip box is missing from the pay tab. I cannot tipping my server.
  • What happened to tip button on the app? 3/5

    By Braddster
    Use the app frequently n is a bit hard to understand how to reload. Used to be able to add a tip but since update can't tip anymore via app.
  • Worst app ever 1/5

    By Summergirl2017
    Don't bother ordering from the app. It takes twice as long to order and even longer to wait for your food. Steak and shake isn't very good anyway. Go somewhere else.
  • Needs some work 3/5

    By Lexjonae
    Needs an option to include specific instructions for your offer
  • Shakes 5/5

    By Wynkoop IPod
    Would like to be able to order special items to shake like dark chocolate peanut butter cup.
  • Tips? 1/5

    By OrlandoJoe
    How the heck am I supposed to tip? I just had to have them charge me $0.01 so I could leave a $3 tip using my debit card because I don't carry cash. Be prepared for a lot of angry waiters not getting tips!
  • Difficult to find location. Service fee 1/5

    By Zpad2
    No way to search for your location, you have to scroll through restaurants that are not organized, plus it randomly scrolls to various parts of the list so you never know where in the list you are. $2.99 service fee. I'll just order for free from their website.
  • Couldn't find the location 1/5

    By No name No wonder
    Tried to use the apps. It couldn't find the location for the Stake and Shake we were near. Useless
  • Hidden $2.99 order fee 1/5

    By RevBobMIB
    BUYER BEWARE! If you place an order with this app, it adds $2.99 to your subtotal with no matching line item. This appears to be a "convenience fee" or the like, which makes no sense. I could understand a delivery fee, but they're not delivering! Whatever's going on, the charge should at least be labeled. I will be eating elsewhere, at a restaurant that doesn't charge me for placing my own order and burning my own gas to get my food.
  • Regular 1/5

    By Bama lover 12345678
    You can't add the tip.
  • Awful app 1/5

    By Store#12
    No location services which means you have to sift through hundreds of locations to find yours before you can even place an order. Terrible.
  • if I could do no stars I would 1/5

    By JD moreno
    The app just stopped working with my money still on it. Can't use my money, called the support number and was asked to email Instead. I did that, they asked me to uninstall and reinstall. Did that. Still messed up. Still can't access my money. Don't use this app.
  • Barely works 2/5

    By EDReactor
    Awful user experience. Used it first back home in Indiana. Klunky, but worked OK. Now in Reno, entered my order. Very cumbersome (see ChikFilA app for how to do that right!), but then... could not complete order since this store is not in the Locations list. (It's been open for 6 weeks.) One would THINK a mobile app would use Location Services to find the right store for you, but one would be wrong. Instead they LIST ALL of the several hundred locations (eventually... you have to wait forever while they download) which they order by.... (wait for it!)... not State, not City, not even Street Name. No, this list is displayed in numerical order by STREET NUMBER. (You all know the street address of your local store, right?) Words fail. Lucky for them the food is so good.
  • Still one star till the fix 1/5

    By Tetrasell001
    Apps going dow the drain fast. They fixed the nagging rate me problem but now I have to carry cash to tip the wait staff because they took away the option to tip. Oh and check your settings because they added an auto refill in the settings so if you have it linked to Apple Pay or a card it will auto refill. Nice feature but maybe it should default to disabled and let the user decide to turn refill on. I thought this app was suppose to make things easier to eat at S&S.
  • Works but would be better if people can get the order right 1/5

    By Garlar4
    Well. The app works like it should. However the location in Edwardsville Illinois is much to be desired. I placed a simple order for two shooter meals. First the app said pick up time was for 11:05 am. When I arrived at 11:10 I was told it would be another 10 to 15 min. At that time they started cooking our order. When I got home with my order. The entire order was wrong. Cheese on burgers that were ordered with. I cheese. Missing fries, no sauce on the shooters. These people want $15 an hour pay but they can't get a simple order correct that was even printed out in detail for them. Shame on them. Maybe they should be cleaning bathrooms instead of preparing meals. But they may be to difficult for them also.
  • 8000 locations 1/5

    By Hejaiwnebf
    When trying to order there is just a list of every single steak and shake location... not in any particular order or anything, not by state even.. so if I wanted to order I would have to search for my location in a group of however tf many there were. Terribly designed app

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