The worse 1/5
Better than most 5/5
Sold my first pair, and it was mad easy. Apps dope
Bought sneakers twice shipping took over a month 1/5
Don't buy if you need your shoes in a timely fashion shipping takes forever and they just don't seem to care
Shipping takes too long 1/5
I bought something on Friday December 1st and the seller just now shipped it to stockx on December 6th and i still won’t get it for another two weeks.
Update it’s now the 11th And I’ve still haven’t even got the item I’ve purchased or even an email about it
Amazing service 5/5
Simple and quick to the point, stockx is making buying and selling shoes easier, thanks guys!
Best Place To Buy Exclusive Sneakers 5/5
My whole experience with StockX has been wonderful. The app has an awesome look and it is easy to navigate. I look forward to doing business with StockX in the future. Also the prices are great! The shipping process was smooth and quick.
Waste of weeks eBay better 1/5
Customer service is terrible... ok I'm not gonna say that just yet i will say they have yet to respond to any of my emails about bids I've made it's been almost a week. I've learned you might as well hit buy now option if your interested I've seriously got to point after weeks of solid bids just bid 1$ less than asking and my bids still set there for days with no actions. Come on that seller would have taken those bids that's stockx trying to squeeze every penny out them I'm sure. Just let the bidder know about all bids and I'm sure they would sale item this site is a joke unless u pay the buy now option
Pay a premium for nothing 1/5
Pretty disappointed that it’s been over 10 days since I ordered my shoes at well above cost and they still have not been verified by StockX. Cannot even cancel since the delay is taking so long. What is the point of this if you can’t get your product? Just a worse version of eBay. At least there if you can’t get your product you can get a refund. Just have to sit and wait here with no customer service responses.
The BEST 5/5
Best buying and selling app period
Don’t buy here 1/5
Crappy customer service, no number to call, and you’re pretty much on you own if you have any problems. Save yourself the time, and just buy anywhere else.
One of the best places to buy sneakers. If you want Supreme.. they got it too.🤙🏼
Pretty good 5/5
Bought a tee from them and it was good.
Great app & great customer service 5/5
This app rocks!!
Smug Customer Service 1/5
Let me first start by saying I’ve spent a little over $6000 with this site this year. No major issues till my Off White AJ1 delivered in chemical spilled box. Box was ruined but shoes seemed ok. I emailed and was given dry responses. I was offered refund or 20.00 credit, not both. I’m not some money greedy guy. Heck I’ve spent quite a bit here. Just felt like they should have been something like “ Here’s a return label and we know this wasn’t our fault, and UPS caused the damage, but here is a 25.00 code for a future purchase, we value you as a customer and want to make sure your transactions with stockx are perfect.”
When I addressed Russ about their lack of customer service he provided a link to positive review section of their site. Instead of addressing the issue.
I hope that they can work on this issue, because with great customer service this could be a great platform.
Ps Maybe bag the shoe boxes before putting them in for shipping so if their is rain or spills, the shoes are safe?
The worst sneaker app! Terrible customer service!! 1/5
As someone had previously written, I too would give this app zero stars if I had the option. The app itself is a great concept and makes the process of buying and selling more interesting and offers data to make educated bids. The only problem, is that you cannot actually buy or sell anything on the site!! I had placed a bid on a pair of shoes and it initially went through. After 30 secs, I received an email claiming my bid got rejected by their “fraud prevention partner”... I tried emailing them multiple times to see what was going on only to get the most useless email responses, which seems to be sent to everyone with this problem. I even tried to work it out with them and told them if they wanted me to send any documentation to clear this problem up...got no response. I guess they feel content labeling many of their customers as frauds, which is ridiculous, and have no intention to sort it out. Their customer service is complete Garbage (yes, with capital “G”) and StockX clearly has no intention to try and help out their customers. They should be ashamed of the business they are running and reevaluate their customer service model or create one as it seems they don’t have one in place...Do not waste your time downloading this awful app and go to a company that will actually cares about their customers, which is why I’ve started using GOAT, way better!
DOES WHAT IT SETS OUT TO DO 4/5
I’ve used Stock X quite a few times & never had any issues what so ever. The whole process is A1 my only criticism of them would be to beef up the customer service & add phone customer service as well because emailing back & forth can become very tedious. However, as for the service & how it works it has always went off without a hitch for me. Usually get the shoes in a week tops.
Pleasant experience 5/5
Easy to use. First time using, the process went very quickly. Hope shipping is just as smooth.
Not so good at validating 'new and unworn.' 2/5
In short I was to receive the hottest newest kicks to collect. When received I found that the so called new and unworn shoes were damaged and clearly had been worn. Given that StockX claims to validate the authenticity of your purchase they don't do much else like validate the condition of the product. Major fail.
So good 5/5
Super convenient and easy. Trusted sellers. Love this app for buying grails
By Saber man987535645gg
Amazing Customer Experience 5/5
By Andrew Nyan
Support team replies to you instantly if you have any questions! Would recommend!
I wish there was a 0 Star option 1/5
By Pokemon Go Team Red
Shortly after ordering my pair of shoes (which I was insanely happy to acquire) I got an email saying my order was canceled due to fraud. Never ordering again.
best sneaker app for buying/selling shoes 5/5
Legit as they come. Fees are a little high but it's a little price to pay for knowing your product is guaranteed 100% legit.
Poor Customer Service 1/5
If I could give zero stars I would. Company started out decent and has gone to the gutter and doesn’t seem to care about any type of customer service whatsoever. They’re lackadaisical and arrogant in their efforts. Would not advise using their services.
By Nic Castle
Works for me 👍 5/5
I had a small cache of supreme and sneakers laying around I was going to sell on eBay and tried this. Drumped the yebras for a quick $320 profit and it’s been on since. 6 items sold so far. Nice platform. Basically if you got legit items from direct, this company will buy them via buyers they have, inspect and cash you out.
I love online store 5/5
I can get all the hard to find shoes here at a reasonable price.
Great idea 5/5
By Awesome Pets
This is such a great App! Awesome idea
Nice app 4/5
Great app I hope shipping is fast
Lacks customer service 1/5
Used to love this place, but my last two orders have fell short. One pair of sneakers they sent me weren't deadstock, and customer support seemed upset that I even asked for a refund. They were clearly worn, why are you surprised? That should've been caught.
The other pair I bought on Black Friday, and won a free t-shirt. I sent TWO messages asking for a size swap, they were both ignored and the box showed up today with NO shirt at all. Seriously? Not to mention the fact that the seller did NOT ship within the two day window, and when I messaged them about this they ignored my message until it did show up so they could respond that it had arrived. Feeling really let down.
Super easy and stress free!
Bas customer support 2/5
As authentic shoes go they are really good but I purchased two shoes by mistake and I thought that by going to customer support they would help me out but they answered me the first two times and ignored all my other emails and the fact that you can’t call them just makes everything real slow
Great App, Great Service 5/5
By A Whole Snack
In terms of the app itself, StockX is very easy to use, straightforward, and user friendly. In terms of service, I’ve never had a problem whatsoever and I’ve sold/bought many items through their platforms. Customer service has always been responsive and great when I contacted them and overall, I’ve been very happy with everything that I’ve experienced!
Never shipped my shoes 1/5
By Crutch kevin
I ordered a pair of shoes and it took them a MONTH JUST TO SHIP THEM and waited like another 2 weeks for my shoes to get to my house highly don’t recommend this App especially there horrible customer service. I would say get the GOAT app it’s 20x better then this piece of junk
Don’t even bother 1/5
By shu poupon
Don’t get fooled by they’re little pretty UI for a company based out of Detroit and me selling and shipping shoes to them from Southfield it takes 4+ days for them to even get the shoe and from their app they haven’t even gotten the shoes I sold yet that’s terrible by today’s standards possibly UPS’s fault but then again I had the package scanned like they said in the shipping instructions and I didn’t get cashed any faster than what they suggested they would
The easiest way to get the newest legit sneakers 5/5
Transparent pricing, guaranteed authentic, it’s nice to have a place to go where I know I’m not getting ripped off.
New version 👎 1/5
Can’t bid for less than 30 days
Great app fr fr @lyfeomars
Great kicks and verified 5/5
Legit app and site
Love this platform 5/5
By NICK ROCKS!
Amazing product and customer service. So happy they have an app that's so user friendly and easy to use!
StockX = That Deal 5/5
StockX straight up changed the way I think about shopping. Being able to bid my own price and set price alerts for items I’m interested in is huge, and totally curbs my impulse to just buy at the only value listed. I feel super informed with the market data and feel way more powerful in the purchases I make. I already loved their web platform but like THIS APP IS AMAZING. #whenthepraisesgoup #thestockxappcomesdown
Easy to buy and sell 5/5
I’ve bought and sold on StockX multiple times with zero issues. App is easy to use as well.
By Amazing App & Experience!
I bought on StockX for the first time and it was such a smooth experience. Here is why:
- App is clean and layout is easy to find what I was looking for
- Amazing to see what others paid for sneakers in past so I know I got a good deal
- I didn't have to deal with seller at all (on eBay had issues with sellers)
- They verified it so I got legit sneakers (nothing worse then getting fakes like I did on other site)
- I didn't have to wait in line like I have done in past at store
It was so simple. I didn't mind waiting a few days to get my sneakers because this company did all the above for me. This is the app I am using for now on.
Thank you StockX!
Very shady company. 1/5
theres two parts to this..
1) StockX tries to control their own stock market
2) StockX ships fakes then Support cant explain why.
1) So stockx gets 9.5% of every shoe sold... so, as some people including myself have noticed.. a shoe will be selling for an avg $370 out of nowhere there will be a couple pairs sold for $500-$505 range... SO, how can one buy the shoe for $500, $500, and $505 when ALL the bids are $370-$400...? you cant. you cant click on the bidding list and choose to pay $500... you have to click buy-now on the lowest asked price. many people including myself speculate that stockx does this internally on certain shoes (mainly ones that are highly priced or sell a ton) in hopes of the prices going up causing them (stockx) to gain more money out of that 9.5% fee.
2) StockX ships fake shoes, heres how: I ordered TWO pairs of the exact same shoe and size... when i got them, one was unauthentic because it was literally way off from the other pair... im talking the back pulltab was lower, the primeknit was off, everything was off down to the shoelaces being way shorter than the other pair. i emailed stockx support with pictures showing the problem... a guy named russ replied a day later saying exactly this:
"Thanks for reaching out. We will gladly take them back if you don't want them. There aren't even fakes of this model.
Let us know, but they are 100% authentic.
you know a company is bad and or knows theyre at fault when they say: "they dont even make fakes of this model" and he couldnt explain to me why one pair was different from the other when it was the exact same shoe.
they wouldnt even offer me a refund. all they would let me do is send the shoes back to them and keep the money i paid them.
Simple and cheaper 5/5
Very cool and different eCommerce app. Super simple to use. Try bidding !! Cheaper than buying from consignment.
Worst ever!!! 1/5
By Jason S Kwon
Hope I can give 0 star here. I collect shoes and already bought 6 pairs from footlocker last week. At first I was so excited to find out they had lots of stuffs I can’t get from other places. I ordered 1 and place a bidding on second one, but my purchase has been cancelled due to transaction failure, that’s what they say. I sent an email to customer service and they replied my account is blocked for fraud prevention? Whatever. I went to the bank and they said CVV code was input wrong. So I sent an email again asking to reinstate my account but same reply, there’s no second chance. Great customer service guys!
Keeps logging me out 1/5
Add a remember me button or something man geez. I don’t want to have to keep signing in