Not Working 1/5
This app is useless.
What else could you need? 5/5
No problem installing on my iPhone 7, easy to log in and enable touch login, and options exist for resetting pin. Simple layout, functional, clean and quick. I added my second transponder and updated account details with no issues. Thanks!
No longer works 1/5
I've been unable to login via app or website.
My account is configured for automatic recharge, and I just received a bill for unpaid tolls.
The app gets stuck at "Please wait while we retrieve your account". The website fails as well.
Great app 5/5
By Joel Jaquez
Wonderful toll agency, good discounts
Great app. Everyone hating or rating it bad are idiots who simply do not how to manage they're account I've always had sunpass and never han a single issue
Constructive feedback 3/5
Ok, I didn't have bad luck with the app, but there are some things the developer seriously needs to fix. I needed to enter a new credit card and the decision to mask the card number itself I find silly. If you insist on masking it, at least let me as the user decide to unmask. It's a really simple function that thousands of apps already use. Another annoyance was that when picking the expiration date, it wouldn't let me select the month (a number less than 8 which happens to be the current month) because the year defaulted to the current year. It kept moving it from my selection back to 8 and if I hadn't noticed that would have been a problem down the road. I had to set the year first, then select the month. I'm all for data input validation, but you can choose when to perform it and you have chosen poorly. Forcing the name to upper case is mostly just aesthetic, but looks ugly; again, just do data validation like you should anyway and then run the toupper() function. The last piece is that when entering the zip code the keyboard covers the area where I'm typing so I can't see the field. Maybe that's a problem with my phone, but I can usually scroll up to see the field at least.
One last thing that should be fixed is when looking at the activity you should pick an alternate field to sort on. It looks like you're doing the processed time stamp, not the time when I actually went through the toll reader. This makes it look like I went through the expensive toll twice in two minutes when the details show it was an hour apart as expected.
If I have to pay for this app via taxes and tolls please at least have some pride in your work. The term "good enough for government work" used to be a reference to exacting quality. Feel free to bring it back to that and remember that polish goes a long way to make things better.
Crashes on iPhone 7 1/5
Nuff said. Won't even open.
Sad App 1/5
App crashes! Website inaccessible! Typical Florida bs!
This app won't even open using IOS 10.3.3.
Works Great 5/5
No idea what the critical users are having issues with. I just crerated an account, entered 2 new transponders, added a vehicle, added another vehicle, added funds and went back and checked everything. Worked fine. Certainly not a difficult to use app from a user pov.
Turnpike And 408 user 5/5
By Tollway Townie
The SunPass is so easy to use. I love the icons that make it simple to find what I am looking to update. Works great...now if you would just give me free tolls!
Convienent and simple 5/5
This app works easily on my devices. I am able to refill my account and manage my transponder. What more could I ask for? Great app for anyone who owns a SunPass.
Don't bother downloading. My account is in the negative by $9, I had my credit card linked to my account online and I can't access that to pay it, nor can I use a different card to pay it. Since my account is in the negative I also can't update my cars and transponders with my account being in the negative in the mean time. Very frustrated and disappointed.
App crashing 1/5
The app was working super fine and I was in love with it. Super efficient because you could just recharge quickly since I don't have time to call. But it has start crashing when I trie to log in 2 weeks now and it's pissing me off. Please try to fix it. Such an efficient app and it's getting from better to worse.
Negative Balance 1/5
By Tycho Redleaf
When my account hit $0 I got locked out of the app. I would THINK you would want to make it as easy as possible to add funds to my account. I mean I am trying to pay you after all.
Great app! 5/5
Easy to use. Allows me to quickly and easily service my SunPass account.
Awesome App! 5/5
By Man Kots
It works great!
Office Admin 5/5
By Love naps
Great app! Very user friendly!
Works great 5/5
By R6CC3Y plz add me
Great app to manage my account!
Why is everyone complaining? 5/5
By Cletus B.
I didn't have any issues. I was a bit hesitant about downloading it because of the all the bad reviews and low rating, and just stick to using the website, but it works great... better and quicker than the website. Very simple and to the point and the Touch ID login works seamlessly. It doesn't even want permissions to anything... because it's not intended to track you, upswell a product, or subject you to a 3rd party (that does), its just to manage your account. Pretty convenient over-all.
everything's good so far 4/5
I put 4 stars because there is no Apple Pay. If this app have support for Apple Pay. It will be easy for me to pay SunPass. Hope sunpass make this ASAP
waste of time😫 1/5
Zero Stars this is totally waste of time😫
Needs iOS Update for iPhone 7 1/5
I can log in, but as soon as I try to click "vehicle" I get kicked out. My sister has the iPhone 6 and it works fine. I think an update for the new iPhones is a necessity!
Adds flexibility to SunPass 5/5
Gives convenient account status and enables car change or rental car add on. Don't understand why some give a bad review. Works great on ios 10.3.2.
Llevo dos semanas tratando de entrar y no me deja 😡😡😡😡😡😡
Crashes while loading
Not compatible with iOS 10.3.1 1/5
As for the SunPass official website which has never been updated since Jesus died, this version of the app has not been updated to be compatible with iOS 10.3.1. The app does not even open, it crashes straight away. Please update!!!
By Bryan Goodson
Just like sunpass in general
App let's you sign in with a insecure 4 digit pin. The app let's you put in your credit card information but after hitting submit ... nothing happens. I assume my information will be for sale in Russia soon. Hey devs: start with the basics, record the number of submits on the credit card form and the number of processed cards: see if they match.
Gets the job done but really needs a refresh to make it easier to use.
Freezes constantly 1/5
Freezes constantly when you touch to open a section and doesn't let you get out of the section because it just freezes
Overcharging application 3/5
Don't get if you don't want to be changed multiple times for one payment. It worked with well for such a long time but this application need to be updated.
Doesn't work for crap 1/5
This app used to work beautifully but now when trying to launch the app, it freezes and crashes. I deleted and reinstalled it, but it continues to do this. The regular website itself doesn't load on my phone either, so I'm basically SOL. Please fix the app and website!! This thing used to be a godsend when it worked.
DO NOT USE 1/5
This app is totally useless and if you attempt to activate your account with it, you will be locked out of your account but charged. This is absurd and should be taken off the App Store.
Laura Kelley 5/5
This is the best App ever!
Abandon all hope 1/5
I think this app may have been forged by a drunken madman in the crucible of despair.
Each decision that you enter leads you to another series of riddles that direct you back to whence you began. It will eventually tell you that it's locating your account. Do not believe it. This is a lie and is meant to lull you into a false sense of security as the app devours the essence of your soul and e-mails it to Satan's inbox. I think Satan also performs debt collection for Sunpass, too. There just isn't enough liquor or Jesus to combat the malicious darkness of this app.
Abandon all hope ye who enter here.
This app is horrible. Whenever I try to add funds, the program will not allow me. Also, it's stuck on "easypay" I'm not allowed to switch it off. Terrible app.
By Joker Red
This app will not open. I deleted it and downloaded it again, yet no change.
Works great 5/5
This app works great and is so helpful when needing to check the balance quickly or add funds in a hurry!
App was working good but now when I try to login it just freezes..
App is not opening 3/5
I'm trying to open the app, as I need to add money on my sunpass, and the app is frozen after login... Please fix it
App crashes 1/5
App crashes even with the latest update. Please fix
Plz fix 3/5
App crashes when I try to add new vehicle
Fix App 1/5
Hope we lowly salesman don't get fines.
Crashes when trying to add vehicle on iOS 10
Crashes. Can't add a new vehicle 1/5
By Season Passholder
Come on guys. Fix the app
Add/Edit Vehicle 2/5
By Flipmode Fitness
This app used to be great when I 1st got it. Now, I can't add or edit the vehicles I have attached to my acct w/o the app crashing. Once this issue is fixed the rating will go back up.
Bug with app when adding vehicle. 2/5
When trying to add rental vehicle or update existing vehicle SunPass app crashes. Worked on previous IOSs but not working on latest IOS updates.
App shuts out 2/5
Everytime I try to add a vehicle, the app crashes.