iPhone X support 3/5
By mK Hammer Bro
I can’t be the only person wondering why they haven’t updated this for iPhone X yet!?!? This is absolutely maddening! Get on with it already suntrust!!
Great App 5/5
I love the app...user friendly and suntrust is a great bank overall.
Love love love 5/5
Love this app sooo much! Use it all the time!!❤️❤️ Haven’t experienced any problems with it so far...
Never works 1/5
App doesn't work half the time. Used to work great but within the last month or so you never know when it's going to be working or not .
Fine with basic flaws. 3/5
This a fine banking app, although my other banking apps are definitely better. The bigger issue I have with the app is just basic user interface flaws. Being able to swipe back to the last page or even just the scrolling. The lack of momentum scrolling just makes the app feel cheap. It’s so basic!
Very user friendly 5/5
I found this app extremely helpful and convenient. It makes just about every aspect of backing easier
I love my bank.
I love the convenient Suntrust app.
The people in the Columbus, Ga. branches are some of the nicest, warmest people. Always willing to help.
More options 4/5
By Hunter mckinnon
Would like the ability to freeze my card so when I loose it I don’t have to cancel my card and wait 2 weeks for a new card...
Good app 5/5
Easy to use and has a fingerprint part allowing easy access.
Me and my SunTrust Bank 5/5
By Genie Brickey
I have been with this bank for so many years I can’t count them. I never want to change banks even when I have been tempted.
When my husband passed away and I was hurting, they were so helpful when I just couldn’t understand important letters. I took them to my branch manager and she was happy to read them and explain them to me: I just couldn’t understand anything!
It has been a good relationship for over 30 years. Genie
Great App 5/5
New to SunTrust and having this app is making things much easier. Simple to use and that is a good thing
Works. Sometimes. 1/5
App works about half the time.
Get an error saying mobile banking is not available at this time. Sometimes it just sits there and spins.
Love it 5/5
Saves me time, money, energy and effort! Love the fingerprint sign in! Best app for my everyday life.
It doesn’t work half the time
App doesn’t work all the time 1/5
2 out of 10 times the app doesn’t work can’t login and it’s frustrating when you want to keep track of your money and you can’t!
Bank deposit 5/5
Love this app. So easy to use and convenient.
Great App 5/5
By Beautiful Oasis
Quick, up to the minute!
Very user friendly!!
Mobile log in works only rarely 1/5
By William Jr
I’ve been using this app for years and the access to mobile banking through rarely if ever works properly
It's alright 4/5
It's down at times but all of the features on the app are amazing.
great app. wish it made sending money to others easier.
Mobil app 5/5
Very pleased with the ease in
Keeping up to date with my
love it 5/5
By Kilo the don
so convenient and easy to use
Honestly ! I love this banking app.. shows you your balance and inquiries! Very awesome best feature is taking pics of your check to deposit on you account. ❤️🙏🏾
iPhone X 3/5
Need iPhone X compatibility.
Suntrust over Bank of America 4/5
I’ll take Suntrust over Bank of America any day!!
Suntrust iPhone app 5/5
The improvements for mobile deposits are great. The auto feature taking the image picture works much better after the update. The entire site works very well. Highly recommended.
By Mrs. Langieri.
This app almost never works on my phone.
Almost never works 1/5
By Sy Michael
There was a time when this app was pretty functional. But the amount of time that this app is down now is ridiculous. I have bills to pay and I need to know where the balance is in my checking account. This app allows me to do that 1/10 times that I open it. It is Inconvenient and frustrating.
Does anyone who works at SunTrust even use this App? 1/5
The SunTrust App is very dysfunctional.
First of all, no iPhone X support yet.
Second, it has had a blurry, unclear interface for at least a year, regardless of phone type, shape, dimensions.
Third, there are just basic functions missing... swiping from left edge to return, deposit limits, etc.... read the other comments to see these kind of gripes.
Fourth, I’d guess that 3/5 times I open the app, I cannot log in due to “system maintenance” (which is ironic because nothing ever changes or starts working better), or I cannot proceed to a specific function within the app because “service is currently unavailable.”
I switched to SunTrust from the deplorable Wells Fargo system in hopes of more ease, but when it comes to their mobile footprint in a world where technological presence is a must, I’m highly unimpressed.
No iPhone X UI support 1/5
Fix the UI so that it fits iPhone X
Amazing App 5/5
By Plus Size Diva👑❤️
The best banking app ever, it’s super easy to use and very convenient. I Love Suntrust ❤️❤️
Where’s the iPhone X update? 3/5
When will the update with Face ID be released?
No problems 5/5
By The shoe17
I have never had an issue with this app. I find it quite intuitive and it does everything I need it to. I manage several accounts with it.
Needs IPhone X optimization 4/5
By Angry black man lol
App is almost perfect all it needs is Face ID unlock and the screen need to be formatted for iPhone x
I’ve had this same problem on android now I come back to iOS and it’s the same thing when depositing checks the camera feature is flawed and needs to be fixed..
The features keep growing! 5/5
By Riverfront Church
I do ALL my banking on my phone! It’s so great. I am thankful for tools like this to help me keep everything in line and get back to life!
Great app 5/5
Works every time. Convenient and easy to navigate
Credit card payment missing payment options 1/5
With a recent update the only payment option the app allows you to use to pay your credit card is minimum balance do I have to still log into website from pc to pay a different amount
Wonderful App! 5/5
By Podling Queen
I love this app. It makes all my banking tasks super simple! And available anywhere I am at any time!
It constantly locks me out of my account. I’ve contacted suntrust a ridiculous amount of times. They have some incorrect email I never gave to them on profile and no matter how many times I get them to remove that email from my profile it’s still there and locks me out of my mobile account every other week. This is by far the WORST mobile banking app I’ve ever had. I’ll be taking my money elsewhere.
Great App on both Android and iOS! 5/5
By John Twickenham Longfellow
I have used this app on both platforms and they both work equally well. I was not aware of the instant camera feature till iOS. Nice feature. It actually gives an option to turn the auto pic off. I love the convenience of being able to make deposits when I'm unable to get to a branch location. This has saved my finances many a time in the past! The program is easy to use. The only thing I don't like is the advertising! I DON'T USE IT! Nix it! Otherwise, great app; use wisely. 👍👍👍
I like it. 5/5
Love the quick check feature, very helpful for on the go or before entering a store.
This app is so easy for me to use to check my account balance, or even deposit a check if I can’t get to the bank.
App never works 1/5
I tried to find a link to technical support but no luck. Every time I open the app it tells me I need an internet connection even though I have one.
I have deleted and reloaded the app numerous times. Why does it not work?
Password length limit 2/5
Something in your app or backend is limiting password length. My 24 character password works fine on SunTrust.com, but not in this app
I reduced it and it now works. That's not good. Password length is the number one way to reduce the risk of cracking. See xkcd.com/936/
Please fix this. Your website and mobile apps should be consistent
I hate this app 1/5
By Sharing Season
Every time I go to use this app, it just circles and won’t let me sign in. I’m love mobile banking but this app is the worse.
Wish I had discovered this way of making deposits years ago!
The best 5/5
Love my suntrust app & all the features it has! An absolute must have!!
This is a wonderful app and is really convenient but lately I keep getting an error message stating that there needs to be an internet connection, which if course there is.