By Underwood mom of three
The app is not buggy at all and I can do all I need to from my phone. From deposits to transfers, it's pretty great.
Touch id? 3/5
I like the app but i don't have a bank account just a loan why cant i make a payment in the app? And also when u guys will let us use the touch id to log in? Step it up
Considerable improvement 5/5
This app has been very much improved from is prior versions.
Very convenient 5/5
I still go to the bank but this great when I don't have time.
Still Room for Improvement 4/5
Thank you for listening to feedback.
Now, please let us redeem cash points within the app, and add a notification function to alert us as we accumulate rewards (in $10 increments, say).
Let us turn off SunTrust Deals (the deals are lousy and irrelevant and feel more like ads).
Simplify the ‘Add Payee’ function in Bill Pay by allowing us to add payees with our login particulars for the corresponding service providers as I don’t know their account numbers by heart.
An aesthetic re-boot would be nice, too.
Maintenance at Inconvenient Times 3/5
When the app is working, it is good. But 33% of the time when try to use the app, it is not working because they are doing maintenance. That is a very low availability. Please fix this issue!
Flaws with photo deposits 3/5
When depositing via a photo on my iPhone, the app is in too big of a hurry to let the camera focus before taking the pic. I end up having to retake about three times per side to get it in focus. And this is also while I'm holding it very still and keeping the entire check in the frame. Pretty annoying.
Fast and convenient 4/5
Most of time this is the fastest and easiest way for me to handle my business. I first opened a regular checking and then because of the convenience of the app, decided to open my business checking with SunTrust. Love how easy it is to get checks deposited, transfer money and keep up with everything.
Great app 5/5
By L❤️ve paypal
Very easy to use. Great app.
Great App! 5/5
By Mr. You know woo
Easy to use. Convenient. Dependable. Accurate. Thank you Suntrust.
Great App for SunTrust! 5/5
By SELFMADE RENEGADE
It functions correctly and doesn't glitch. It's get the job done and it gets it done well. And they only do updates at like 3AM so it's usually always up and running during normal life hours. If you bank with SunTrust then you are missing out on not having the App.
Junk app 1/5
Worthless for depositing checks. It’s never able to read checks for deposit.
Very User Friendly 5/5
This has been a big help since I don't live near a branch anymore. I'm able to make deposits with ease. They are usually in the available funds the next day. Even when I've deposited over a holiday or weekend, they get it into the account as soon as they can.
Good for mobile deposits but ... 3/5
By Chas Newton
Now much quicker and easier to deposit, but no copy /image available nor "pending" note in accounts about it.
I think it's too quick to snap the photo of a deposited check, but ...
It does work.
Fairly decent 4/5
Great app and very convenient, but tends to be down every once and a while!
Easy banking app 5/5
I use this app to keep up to date with my balances and deposits. Simple, easy.
Always down 2/5
By KYRA EBONY 3
It's good when it works but I feel like half the time, the app isn't working and then even sometimes when I go to the website, it doesn't always come up then. Please let me be able to access my money.
Great customer service. Just switched from another bank and and so far very happy with the service and the app.
Great App 4/5
By Oh me you know
Does everything I need. Mobile check deposit is flawless. I took away a star because there are too many times the app/mobile banking has an "unavailable" message.
Overall great app. Very convenient.
Always the best 5/5
Love SunTrust and the app is super easy to use!
Never works 1/5
App doesn't work half the time. Used to work great but within the last month or so you never know when it's going to be working or not .
A top mobile banking approach complement great local service 5/5
This app I've been using for over six years, ever since I obtained a mortgage from ST and had a hefty incentive to use them for my banking.
Great UX, as it's intuitive (unlike many others), and mobile deposits with TouchID seems like a given but it isn't.
Now their online banking website needs UX improvement, but I use the mobile app more often due how quickly I can get bills paid.
Always reliable! 5/5
Moved to the opposite corner of the United States and my money is deposited on time every time 👍🏽 never have any issues connecting either.
Very Convenient 5/5
I really like this app. Makes my banking easier. I've had the app for a few months now and haven't had any issues. I wish other banks or credit cards had convenient apps like this. (Or even a mobile site!).
Pretty good 5/5
Makes deposits much easier
Works well 5/5
Seems quick and accurate. Check depositing works well
By No tech gal
Great app...big time saver...always works!!
Constantly unavailable 1/5
By Lin Rhette
At least once to a few times a week, the mobile banking is "currently unavailable".
Rarely available 3/5
Always saying unavailable when trying to access the app. Not very convenient
Easier than before 5/5
I tried this about two years ago and it wouldn't work for me. I decided to try again and it was fast and simple. Saved me a trip out this morning.
Super App 5/5
So convenient .... I Love This App.
Excellent mobile banking app 5/5
By Nashville writer
Terrific app. I travel a lot so I make frequent mobile deposits. Super easy & fast to use this app.
Reinstall worked! 5/5
By Moderate Dom
Happy with app. Just another satisfied customer.
Still a happy customer.
I've been trying to use the app for days to make transfers, even tried to use the website. "Mobile banking is not available at this time." Come on guys.
Very pleased 5/5
My app does everything I need. No need to go to the bank anymore! Keep up the great work.
It's good 5/5
It's good getting better. Much more fluid then the past.
Quick and easy mobile banking 4/5
Very straightforward to use. Easy to set up and use the bill pay feature. Camera app for mobile check deposits works pretty well most of the time.
Wonderful fast & convenient.
Great and easy to use 5/5
I've never had any issues with the app.
Mobile Deposits Freezes App 1/5
App used to work perfectly I generally only used it for mobile deposits. Now it locks up every time I try to make one and I have to go to the bank to make my deposits. If it's not fixed soon I will literally close my account and go to another bank that allows me to make mobile deposits. My iOS is updated and I even uninstalled and reinstalled the app. Still locks up every single time.
Great banking app 5/5
Great app. Now that you can make payments with the app it is really complete. All you need for mobile banking.
Decent app. Crisper graphics and an updated user interface could help.
Very clean and easy to use 5/5
By Duke 5774467
Great banking app. Clean and simple and easy to use.
Pretty Good 4/5
It's a pretty good ap. Helps a lot. Just a little hard to navigate from time to time.
Crap app 1/5
Won't allow sign in without a "one time" code every time.
SunTrust 🔥 5/5
By OVO (6GOD)
Wonderful app. Let's you check anything form their and let's you deposit
Well Done 5/5
I have used the app numerous times more so than going to the bank. Very convenient, time saver. They update and add features regularly and it runs very smoothly.
App NEVER works 1/5
Always stuck on loading screen or servers are down. Worse banking app EVER. 👎🏻
PLUS their website never works either! Honestly switching banks.