Why Should I pay for a workout instruction? 2/5
I shouldn't have to pay for a workout instruction when I could simply look up: Bikini body workout on YouTube or best diets. I'm sorry but I rate this a 2.
I was sent an email about 2 weeks ago offering me 12 weeks for $1. I clicked the link in the email, signed up for the promotion, and was charged $19.99. I have emailed customer service 3 times with no response and have not been refunded. I have heard many similar stories of customers being overcharged and continuing to be charged after cancelling their subscriptions. Do not trust this app. The program may have great results, but they really just want your money.
Kicks my butt 4/5
By Molly Rebecca
I like this program quite a bit. I find the workouts to be at a good level of difficulty (my boyfriend is also a fan of the workouts and likes doing them with me). I'm currently going through the Whole 30 Challenge, so I'm unable to participate in the meal plan. I do like that there are several diet options available.
My only complaint is how the app runs on my phone. It freezes at times but it's easy to use on my laptop. It means I have to plan ahead which is not the end of the world, but it is inconvenient.
Almost perfect. 5/5
I love Kayla and her workouts. I am happy with the phone app. It has great recipes. Motivation and tools. ****update. There is a glitch. If I accidentally press music while in my resistance workout it won't let me get back to the exercise. That is a huge problem because then you have to end your workout and start over. Has happened a few times and is totally deflating.
Don't do it! 1/5
I really wish I read some of the reviews. They will charge you card and the app will never work, you'll never hear from support. They're stealing money from young girls.
Love this workout and this user friendly app!
Frustrated and disappointed 1/5
When I first got this app it was really great and motivated me to workout. But after like five days my card was charged when I was supposed to have 7 day free trial. I thought I would just keep the app so it was fine but then again in the same month I was charged again. I called apple support and they refunded me my money but I had to delete the app and add it again because I wanted to try and use it again. This time there was a 30 day free trial so I selected that option yesterday. However, today I was charged on my card again and honestly I don't want to have to deal with calling apple support every time and getting my money refunded. I am really disappointed that this happened because I was really enjoying using the app.
Will never know 1/5
I'm writing this hoping that the producers of the program will at least read it. I downloaded to do the trial - free 7 days. After signing up, "paying" I try to log in and it come up same error message- that I need to pay. Grrr so annoyed. I sent an email regarding the issue and it states to not send multiple emails because it'll delay their response. So I've been patiently waiting. It's been over a week, still haven't heard from them. On top of that, I got charged $12 for the app (still need to resolve that) and my free trial has now passed. Just great. Thanks?
App won't work 1/5
I had this app a while ago and decided to renew my subscription through iTunes. It charged me my one month fee of $20 and now when I try to get on the app it keeps telling me I need to renew, which I've already done. I've tried deleting app, restarting phone, everything and I can't get it to work. I've emailed them a couple times over the last few days and have had no response. Horrible customer service and terrible app.
Love this app - keeps me on track with my workouts no matter if I'm home or on vaca! Especially if my hotel doesn't have a gym! Love the video demonstrations of each move and the timer for each circuit. Haven't found anything I don't like! Been using for quite awhile now, finishing up week 12. Previously used it when it first came out as well.
False $1- 12 week trial- BEWARE- they charge full price- no communication 1/5
By Mrs. Jahui
I wish I could give this a 0 star review. Got an email promo to sign up for $1 only for 12-week trial/sign-up. Directed to link and then charged the full $19.99 price instantly! Contacted them via web/app and told to wait 3-5 days for reply. Creeping up to almost 3 weeks and no reply. Contacted them again and still no reply. Can't wait to cancel it bc I know I will never get my money back.
I read the reviews and even though they were not great, I still decided to give it a chance and purchase the 3 months program. The purchase went through however the app did not recognize the purchase and after 10 days of submitting a claim, I still have not heard back from support, I have not been helped in any way and the app is still not working. Kayla is an international brand, you should be behaving and providing service as such. So disappointing.
Awful! I paid for the app over a week ago and can't access it. I have emailed the support team twice and never heard back. Waste of my money!
App failure 3/5
I have been using it for about three weeks now in conjunction with my Apple Watch. I really enjoy the entire workout program and will continue it but this app has failures and quits all the time, sometime right in the middle of a workout which means you have to start all over again. For the price of the monthly subscription you would think they would have developers capable of creating a functioning app.
Scam! Scam! Scam! 1/5
I cancelled/unsubscribed months ago yet I'm still being charged! I'll be disputing the charges with Visa since Kayla's "team" appears nonexistent. I guess they are too busy deleting negative comments from Kayla's social media pages. I wish I read the reviews first since hundreds, or thousands, have been ripped off too. I wouldn't want this app if it was free. It crashes all the time, doesn't save data, contains basic exercises. I'm willing to bet that the few positive reviews are stated by Kayla herself or by her family members or cult members at her request. How she can sleep at night I'll never know. You've been warned!
Soo dissapointed! I feel robbed! 1/5
I was loving this app when I had first started using it because I finally found an app that not only had a planner but also had a HIIT timer that I've been looking for for the longest time! The workouts were challenging in a great way, and it did take awhile to review each workout first before starting the actual HIIT.
After awhile I had to cancel my subscription because I became too busy with school and work. But even after a month or so of canceling it, my card still gets charged $20 for the subscription. I tried to contact customer support but no reply.
Into the new year, I decided that I wanted to get back into shape again, and because loving this app so much, I decided to renew my subscription. I logged into the app, and a window popped telling me my account is expired, would you like to renew? So I officially renew it, and when I go back into the app to log in again, the same window pops up saying that my account is expired. If i pressed the "renew now" button, it leads me to the purchased app subscriptions which said that I had renewed it! I even received a receipt through email and my card was charged! I tried to contact both customer support through kayla itsines website AND the app store, and STILL nothing. Soooo incredibly dissapointed... never again.
Looove!!! (+UPDATE!!) 5/5
***Update: After using this app for 3 months, there are a few things I have to say about this app.
1. The current version is super glitchy. The meal plan is all over the place. I will open it and it will have one meal plan and then open it a minute later and it's completely different. Super frustrating to go grocery shopping for the week only to get home and realize you've shopped for the wrong week.
2. I wish you could adjust the serving sizes for certain meals and that it would reflect in the shopping list! I follow the eating plan for myself throughout the day and then cook the BBG meals for my family for dinner, which means that before I go grocery shopping I have to go through each dinner recipe and increase the quantities of the ingredients just in the dinners. If I could just adjust the number of servings in the weekly meal plan and that it would automatically populate the shopping list I would be VERY happy.
3. When I'm cooking I constantly have to scroll up and back down on my phone to go back and forth between the ingredients list and the instructions. If it could be changed to include the quantities in the instructions then making meals would be a breeze.
Other than these complaints I am very happy with this app!!
I can't tell you how much I love this app. The meal plans are perfect and I love the exercise plan because I can run AND do BBG workouts 💪🏻💪🏻💪🏻 I only wish I had found it sooner!!
Love the app! 5/5
By Jac jewell
I downloaded the app when it was $1, and I wish I would have paid the money to get it a long time ago! I have been doing BBG for about a year, and the app makes it so much more organized! I love it!
Good app but a rip off 1/5
The app is really good. Gives you workouts, meal plans, etc. BUT offers you a 30 day free trial and charges you 7 days later... I'll definitely be cancelling after that!
Full of bugs, not worth it 1/5
This app is full of bugs that make it more frustrating than useful; workouts duplicate and cannot be edited. Clunky and lacking ability to make many modifications to weekly plan. Emails to customer service go unanswered for weeks on end. Do NOT sign up via website. It's proving impossible to get a refund for over billing and app is basically unusable.
Such a RIP OFF 1/5
I accept that they make money with it, but come on ppl, it's WAY over priced!!
There are similar Apps out there which are either for free or for a fraction of their price.
Don't Download - SCAM! 1/5
This app is extremely disappointing and I have not been able to log-in despite being charged $20 for the monthly fee. The app claims I am not subscribed despite being up to date in my iTunes subscriptions. Contacted customer service over a week ago with no response. So frustrating to have wasted $20 for no access.
Exercise app 5/5
It's good but it's still just an exercise app. You still have to work for it and if you have the money I think it's worth it. It's like $240 a year and it's better than any gym membership if you ask me. I love Kayla's workouts and it works for me. Doesn't mean it'll work for you. But you can always try!
I'm loving the scheduled workouts. It keeps me in check and I feel like I could actually stick with this workout for more than a few weeks! I love the daily menus too. I'm only on week two now. Looking forward to looking in the mirror at week 12!!
Apple Watch 2/5
Does not work on my Apple Watch! Everything thing is up to date and I've re-installed and rebooted my watch and phone with no luck! Grrrrrr
I love this app. It plans every meal with modifications for different dietary preferences+shopping lists, offers some flexibility as to when I can complete my workouts, and condenses my workouts to achievable time limits. The workouts ARE very intense, but I only do as many as I can in the time allotted. As long as I'm working up a sweat and healthily getting my heart pumping, I know it's working!
No me gusta 1/5
By Super buena !!
Simplemente es muy caro ok hay personas que pueden pagar $20 pero hay personas que no. es chevere la aplicación pero hay personas que no la pueden pagar !!!
DO NOT BUY THIS APP 1/5
By Jaahusjsd al
First off, customer service is the worst I have ever experienced. Do not expect to EVER get a reply on any question you have about the app. Second, the app is awful. Don't waste your hard earned money on this. I am beyond disappointed and can not believe I spent my money on this.
So far, so good. 5/5
I just started the 12 week challenge and have enjoyed having the app as a guide and to record my workouts. I also like that there are videos to explain the different exercises. I am a beginner and really need the extra information. 1 week down, 11 to go!!
Love the workouts but app is broken 2/5
My planner and program section don't work. Please help.
Never again. 1/5
By love love love love love!!!
I tried to cancel my subscription with this app, and it would not let me. I was just charged $43 because even through I went through the steps to cancel it (100 times), and it still is charging me. This is ridiculous.
Love this app! 5/5
So easy to use!
Complete ripoff. Do not even do the trial! 1/5
By Not A Parent Just A Fan
I did a free one week trial on this app months ago and cancelled it before the week was up because it was so glitchy. It crashed constantly. Months later, I find out they're charging me! I'd heard other people had this issue but it was too late. Absolutely the worst app I've ever used.
I liked how the food was arranged per level that you're at. I don't like how it's now a calendar that doesn't line up to the level that you're on.
Waste of money! 1/5
By Disappointed Fan 865
The workouts are great but the app is garbage!! I would have been better off buying her book.
The app is just like any other free fitness app except it doesn't let you sync to your fitness tracker.
What a waste of money!!
I LOVE to sweat w/ Kayla! 5/5
By Janine E. Draven
I am absolutely in love with this app! It makes working out fun and not a chore. The workouts are fast and you really see results. There's also an entire BBG (the workout program you'll be using) community online. Getting and staying healthy is often easier and more enjoyable when you have a network; when you feel like you're not in it alone. Kayla has made meal plans as well, which makes staying healthy that much easier. These workouts don't seem like much, but oh my god do you feel it! Because of this app I actually look forward to exercising and I know I'll always feel better afterwards. Thank you, Kayla!!
Awesome and Motivating! 5/5
After downloading Sweat with Kayla I was very motivated to workout and looked forward to looking to see what workout I would be doing that day. The workout program is great, and the food plan is nice to have even if you don't always follow it.
Great idea, but... 1/5
By J Cabot
Downloaded this in hopes of being able to use with Apple Watch. Workouts showed up twice and there was no way to delete the duplicate workout. It also seems like the stretching portion at the end of the workouts does not play on the watch - and that's the most important part! I would put up with all of this if the subscription price way significantly lower. I will be watching to see if there are updates/improvements. May try again in the future.
I enjoy the app.
Kaylas a fraud 1/5
I paid for three months and my account was charged $60 (which was a week ago) but I have never been able to log in. I updated the app deleted it and re downloaded it changed my password and nothing works this total bullsh*t $60 for nothing and to top it off when you try and contact customer service the link doesn't work to contact them so you can't ask any questions. DONT WASTE YOUR MONEY AND PASS IT ALONG THAT THE APP IF PURCHASED AS OF NOW WILL NOT OPEN
Great App 4/5
I really love this app a lot! Only thing I'd change is the options to move the planner workouts around opposed to having to type your workout in! Recommend!
Double counting workouts 2/5
After the update when I use my Apple Watch for working out when I open the app it shows that I completed the workout twice and I can't delete one of them in the planner! Apparently I can add to the planner as completed but no remove or delete option.
This app is NOT FREE! You have to pay for it, and why not just look st some workout videos on YouTube which is free.
By ABC's Review
I decided to get the 7 day free trial to see how it goes. The next day after downloading the app, I saw that I was charged $21... mind you I downloaded where it said 7 day free trial on her website. Maybe I'm forgetting something, but aren't people supposed to get charged AFTER a free trial ends? I submitted a ticket on the website like 3-4 days ago and still no reply. I should have never gotten the app. It's so overpriced when people can literally look on YouTube or google for workouts & meal plans. I'd advise not to download this app if you want to try the free trial first! This is ridiculous and I want my money back!
Does not sync with Apple Watch 1/5
The iPhone app and Apple Watch app do not sync
AWFUL WAY TO DO BUSINESS 1/5
By Rafter C
I downloaded this app because a friend told me about it. When you open it says you get a 7 day FREE trial and that as long as you click the cancel account button at the bottom before the 7 days you wont be charged! LIE!!!!!! I clicked the cancel account, which popped up and said cancel subscription i clicked yes and then deleted the app. I just looked in my app store purchases and i have been being charged 21.64 for MONTHS now after cancelling and have never even used the app. After contacting apple support they are refunding me this past charge but that is it. so frustrated with this. what an awful way to do business and sneak around to get money
So awesome! 5/5
I did BBG last year with a friend, and we would have to pull up the pics of the workouts one by one, but this app makes it way faster and easier to find workouts and the tips I need! I prob can't subscribe to a gym and also this $19.99 app, but hopefully it'll be cheaper in the future! Kayla, you're awesome, and a great inspriation! Thanks for making this!
NOT HAPPY 1/5
I was with the program and canceled a while back. I got an offer via email and of course jumped on board for the price. 12 weeks for $1 done online! Unfortunately it was bogus cause then i was charged $20!! That's why I canceled to begin with cause of the price!! So much for a "special offer". Still got screwed! They won't refund my $! Total bs!
By Abtastic JP
This app is awesome! I especially love the new video feature. I think this is one of the best workouts in the industry that you can do on your own at home or at the gym. It's quick, takes dedication and the results are worth it ❤
Sales team is disappointing 2/5
By Michele Baranello
I was sent an email saying I was eligible for a promotion of 12 weeks for $1.00. When I paid my credit card was charged the monthly rate of $19.99. I have contacted sales over 5 times with no response. It is extremely horrible customer service to ignore emails.