The app is good... 3/5
By Lobato enpedernido
The app is good but crashes sometimes, i gave tmobile 3 stars because when i signed up for the Autopayment they didn't discount the 10dlls (like it says on the web) until 2 months after...
Good service 4/5
Good service except out in rural areas. Very happy with the significantly lower bill than I had at another phone company. The t-mobile app has no selection of devices for sale and or upgrade options.
Great job T-Mobile 5/5
I had sprint now I'm T-Mobile and I'm super happy
I love tmobile 5/5
Simply Bad app 2/5
Most of the time server is down!!!
Usage details!!! What can I say about this 😖😖
Only shows the calls and texts between T-Mobile to T-Mobile users.
NEED TO SHOW CALL DETAILS TO AND FROM AT&T AND OTHER CARRIERS!!!
Disruptive in Great Ways 👍 4/5
Need finger print authentication feature!!!!
Everything else is good
By Bipolar relationship
For company as invested in phone service as T-mobile, you would expect more than this waste of time.
First I must say; I love what I pay. Also phone service is as good as any other on SF peninsula. But, the app is barely functional. Site is down 30% of the time. When it loads up, I must close and reload again or it will not show up to date info.
Sadly recommend calling T-mobile direct with any problems. Oh, yeah, billing for my family plan is randomly wrong despite three months of face to face conversations at the store. Can't recommend that after all. But that's a story for another site.
Great app! 5/5
I do everything on this app.
Will not work with Wi-Fi on 3/5
By cathay e
I would have given this app 5 stars if it worked with wi-fi on. The least the developers could do is show a message that it only works with wi-fi off. I had to check the reviews to find out this was the reason I could not get it working. I kept getting a check back later message.
Love My Service
iPhone 7plus 5/5
Everything Data for less money, excellent.Tmobile.
Die Hard Unlimited Fan 5/5
Love you guys
I love T-Mobile. Every time I've had problems there is a very friendly customer service representative ready to help. Coverage is great most everywhere I go. Awesome (:
Good app 3/5
But in order to get 5 stars from me I need you guys to have fingerprint sign in...
Love it! 5/5
By Nay 😘
I love t-mobile even tho we had a rocky start😩 they love they customers and will go the furthest to accommodate you
Great service even though sometimes my data is so slow
customer service is amazing! 5/5
i've had issues with sending messages to short codes for work and school, i downloaded this app, realized it had a customer care messaging option. I asked a customer care professional to see if there's a fix, mind you this is all at 3 in the morning, he fixed it right away. within seconds of sending the question in it was working!
I love T-Mobile. ♥️
All about T-mobile 4/5
Glad I made the switch unlimited is so nice !
Best Customer Service 5/5
Best customer service
I love it, great service and great price.
T-Mobile = The Best 5/5
This app is as awesome as the company and the service they provide!
Garbage app 1/5
Hangs up while chatting with customer support
I switched 5/5
I had been a Verizon customer for over 10 years. Finally switched due to high monthly payments from Verizon. Love the prices and free data
I love T-Mobile 5/5
By Tee tee 123456
T-Mobile has great family n business plan. N they are really understanding n helpful
Still crap 1/5
Now I can't log in.
Pretty cool, I love it.
Amazingly convenient 5/5
Awesome Customer Service😍
Love them 5/5
Making it happen
Love ALL Things T-Mobile! 5/5
I just Love ALL Things T-Mobile! One of the best decisions I've made with one of our monthly services!
By Lady baby 124
Love it. Super easy to use!
T-Mobile is good 4/5
I just have a problem with the service sometimes since I'm a Professional Driver so it's always service here and there but blackout spots always when I least expect it but pretty much the app itself is good straight forward to the point
Guest and customer perception, is a wonderful reality!! 5/5
By Yo Goose!!
First and foremost, I used to be on "T-Nowhere" about 12 years ago. With a nickname like that, it was pretty obvious how I felt (and many others) about my phone service. But after many, many years of building up clientele, T-Mobile is a very formidable and reliable company. Doing things the right way, working hard to expand coverage, going above and beyond with exceptional customer service and just plainly doing what the customers WHAT they want and almost more importantly, HOW they want it. These are just a few of the many things that i have seen and continue to see on a daily basis. It's almost cheesy, in a way, that a phone company just does what they say they will do, not because they don't want to look unfavorable, but because it is the right thing to do. That integrity is rare nowadays , especially coming from my cell phone carrier. The T-Mobile application is a awesome extension of what this company is able to do for me and for my family. Thank you T-Mobile👍
Just a mobile site wrapper 3/5
Loving T-Mobile as a carrier!! The app is just a wrapper for their mobile site, though, so there's nothing special about it. It would be nice if they made something less reliant on the website to make for a more fluid experience.
I've been with this company for 2 years now and was about to change company then this new plan came one price unlimited no tax 🤔 switching would've cost me more than switching plan and sticking with T-Mobile plus if you travel overseas this is the right company cause your phone if going to pick up service in the least expected country. Convenient a service member. Semper Fi
Great service 5/5
I love T-Mobile!
Easy to use 5/5
People need to rate the app, not the service of T-Mobile. The app is easy to use to not only pay bills, but search for new phones, see a break down of bill, change plan, or just see services provided. App is nice.
I have had so many issues with my service since I changed service from Verizon Wireless. I can't get good service, I have dropped calls, the phone streams & buffers, I can't get my calls go through. My ex-husband also got service on my line & he can't get service in spots in Wilkesboro either.
I Love.... 5/5
Love T-Mobile been with them for 6years but this app is ridiculous!! It never works. Please fix so I can rate 5 stars.
T-Mobile is the best 5/5
I love T-Mobile . An amazing service provider plus I love the app . 10 stars if I could
Terrible app 1/5
This app rarely works, doesn't show an accurate data usage number most of the time, is overall very frustrating.
Great Deal 5/5
I'm not sure why anyone would pay for a more expensive carrier. Network quality has increased markedly over the past few years
Love T-Mobile, hate the app & website 1/5
I've been with T-Mobile for 16 years and cannot imagine using any other carrier.
However, I can never login to the website/app without resetting my password. Every time! Without exception! On any computer, laptop, phone or tablet!
What is the deal with that?
Horrible app, always down.
T Mobile is the way to go 5/5
Love T-Mobile 5/5
I was using Verizon app before- pretty bad.
This app is very simple and easy to use.