Love T-Mobile -Switched From ATT a year back 5/5
T-Mobile is very straight forward! $75 per month that’s it! With ATT I was paying over $140 for less what I get with T-Mobile.
Jump on Demand lol 2/5
As far as people that are on the jump on demand leasing program beware of the things they seem to fall short of telling u that u may have a large balloon payment on ur old device and even then your equipment available credit may to be to low to upgrade to a better newer phone without a LARGE down payment what a racket....
Broken and Not Fixed! 1/5
By Toure Franklin
This app use to be a wonderful replacement in place of calling or even setting foot into a
T-Mobile store. For almost 3 years that I’ve been customer of T-Mobile the app was a amazing! Now the app is glitchy, each time I login to do a basic view of my data usage or try to text T-Mobile support about any inquiry, the app crashes and send me back to the login screen. I have dealt with this issue still after having several updates for this app, and deleting and reinstalling this app. The same issues remain unfixed T-Mobile you can do better than this!
Won’t always update usage info 2/5
Many time when I log in for usage info the app stays locked on previous billing period instead of current period
Awesome customer service. 5/5
By Amila gayan kotikawatta
Very fast respond, I don’t have to wait even a few second. Amazing.
By Abas 4288
T mobile taking care of me and family !! Can’t complain
The app needs some work 4/5
Im satisfied with the service and all but the app acts up way to much for my liking. I have to close and re open the up a few times before I get to where I want to be.
The Best Carrying Carriers
Great prices and service 4/5
Great prices and service but would better coverage areas.
This app has come a long way from launch day. I remember when it just wouldn’t save my password, ever. It is now a pleasure to use this app. It’s fast and has all the features I need. The only thing causing me to give it 4 stars is the international functionality. If you’re out of the US, the app will take forever to log in if not on WiFi. This is a problem cause the app wants WiFi off and speeds out of the US are limited to 128kbps.
It alright 5/5
By diego manon
Sometimes better service than my co workers feels good to be better
Super slow app, and most of the time it gives you timeout errors.
International Call 5/5
Im not a authorized user in a plan so i cant access basically anything in my phone number. Reps always say they cant they cant then I came across the app and it tells me when I make the call how much was charge. Really really helpful...
Great Plans👍 Great Prices👌 Great Service😊 5/5
By Barbara Morrison
My title says it all❣️ Love You, T-Mobile‼️
Ms Horton 5/5
By Nicole Horton
So patient and courteous with my daughter and I
Coverage report missing 1/5
It should allow users to provide feedback regarding areas where there is no coverage. Certainly one thing AT&T have since many years ago, there is no reason why this app lacks it...
No problems 5/5
By Sister 2
I never have a problem and whenever I do I call you guys you immediately try to fix.
Tmobil is my favorite 5/5
I’ve had phone service with all the other carriers, and none compared to Tmobil.
My very favorite feature is to be able to use my phone while traveling. Tmobil is continually updating and improving network and coverage. Tmobil is a keeper for me!! No hidden or unexpected charges🤓
Would like to get more data and the speed is very slow
I love t-Mobil 5/5
I love t-Mobil because have the best designer ...
All the services I had with AT&T at half the cost! 5/5
Need I say more?
Simple and easy 5/5
It’s like ‘Ronseal’.. does exactly what it says on the tin 👍🏻
Really happy 5/5
Purchased two iPhone 8 Plus with the BOGO program and just got my rebate card. Went to my T-mobile store and paid off the phones. Great customer service. A great deal.
By Zubair Chishty
Excellent service and enjoying a lot with T-Mobile special YouTube and texting..
Chat feature not working 4/5
The app is great overall. Only problem I’m having is that the chat help feature is not working.
Love T-Mobile 5/5
By New user14653689567
Best phone service I’ve had! From the service to the customer service and the amazing deals you can get!
Best cell service ever 5/5
this is the best cell service ever. I have had several of the other big 3 cell phone providers they can not hold a candle to t-mobile as far as I am concerned. This is the longest as I have ever been with s cell phone provider I always canceled with the other big 3 before the contract was up. I have not ever even questioned leaving T-mobile. Nor will I.
Me gusta 4/5
Es bueno lo único q cada mes le pone diferente el monto de la factura siempre paga mas uno de lo q debe pagar
I been a customer for years 5/5
T Mobil is my fav company off all phone companies...... friendly ppl and usually never has a problem that can't be solved
this app is trash just like T-Mobile’s service 1/5
this app is ALWAYS crashing, freezing, or having some type of issue. JUST. LIKE. TMOBILE. SERVICE. Trash.
I need a better deal, 1/5
By Let's ryde
By The lockstep
Love service,my only gripe is that they outsource I guess their customer service because every time I talk to someone they never can speak English wellThat being at customer service
Thank You T-Mobile 5/5
Hands down the easiest company to work with. The value of the plans, the reliability of the network and the simplicity of finding help if needed is top notch! AT&T, Verizon and Sprint- lookout T-Mobile is a game changer.
If you are considering a new provider- I fully recommend T-Mobile.
Love it! 5/5
T-Mobile app helps me do a lot of things when my hectic mom life hits and i need to ask questions through the chat option!
When i go to payment the app kid mi out
Gotta love it 5/5
I love my T-Mobile services and phone and to mobile is the best phone company out there of 2018
New update 2/5
By Reloading is irritating
This app needs to be re-updated. Whenever I try to pay my bill it will log itself out continuously to where I am unable to make the payment via app. 2nd bad update in the last 3 months.
It’s ok 👍🏻 4/5
T-Mobile App 1/5
By S. Nizz
The app for T-Mobile is horrible, absolutely ridiculous on how many issues there are with it. Always makes me turn my WiFi off but still can’t load my account
Love there service 5/5
By Jahad jones
Been loyal customer for while
Payment options 5/5
Love the app
I love T-Mobile best deals and great service
Bad worst 1/5
This mobile app is usless. It doesn't function well and always indicate outdated data usage
5years strong 5/5
Always there for me support and devices 💯💯💯💯
Need to improve in coverage area
Review for T-Mobile 3/5
Better service as far as LTE and cheaper prices
Horrible service 1/5
I been a T-mobile customer for over 8 years. Their network keeps getting worse by the minute! What’s so good about having unlimited data when you can’t stream faster than 1.27 MBPS. I have to rely on my AT&T WiFi. T-mobile, please stop giving out useless crap on tuesdays. Use those funds and work on your towers.
Lots of dropped calls and not being able to hear