App doesn't work 1/5
By Tired of bad app
The update to this app has actually made the app worse, not better. It doesn't even download now. But that's t-mobile. You can count on t-mobile to give bad service, even when it comes to their app. At least they uphold their standards of bad service.
Litty 😈 5/5
T-Mobile is the best service hands down ! ✊🏽
Great. Just perfect
Easy way to see how much data I've used 5/5
I very much appreciate this app, especially when I'm traveling and using my phone as a hotspot for my laptop. I can easily see how much data I've used and how much I have left. It also gives me details about my plan, and I can also see how much data my other family members have used.
Awesome app! 5/5
Great app, to handle all of your T-Mobile customer service needs! You can even chat with them instead of texting!
T-Mobile is my family 5/5
Been really good customer service and has been cool having them for service! Btw build towers in Gallatin!!!!!!!
Excelente servicio 5/5
Muy bueno el servicio y la atención
Don't try to use this to pay your bills 1/5
By An-annoyed-bill payer
I'd rate this 0 stars if I could. Huge glitch in the payment process. Every time I try to pay my bill and hit 'agree and submit', nothing happens. The button just gets gray-ed out and doesn't process. Tried deleting and reinstalling multiple times. Customer service can't figure it out either. What's the point of even having the app if I have to go to the website to log in?! Does not do anything to make payments quick and easy on the go.
Love T-Mobile 5/5
Love T-Mobile. Fast internet reliable service.
T-Mobile app 1/5
By Fort Mudge
In two years as a pretty satisfied T-Mobile customer I have never gotten their app to work. With the latest update it tells me to shut off wifi and connect via network but the app freezes. Best solution? Bookmark the website in Safari and opt for saving the app as a desktop icon. It looks like an app and works like an app every time.
Perfect app for the perfect carrier 5/5
Great service 5/5
By 10th ward Teezy
This is a good service
Great Service 5/5
I have been a customer for 10 years and I honestly say T-Mobile is the best
So informational , so happy & please that I switch to T-Mobile
Not sure if the data is accurate
Good app 5/5
This app is good even though sometimes it crashes, but worth downloading
Expand service/ reception 3/5
Other than that , there a lot more reasonable than Verizon.
The best keeps on getting better. 5/5
A fan of T-Mobile for life. I love the network(voice and especially the data speeds), the customer service and the application quality are all excellent. You can manage everything all from the app. The message and call feature allows you access to support day and night. I've been at work, while they were fixing my issues in the background. The T-Mobile app is stellar.
T mobile is the best 5/5
By Serf the boss
T mobile is the best no contract I got unlimited witch is great so I'm happy and I got the iPhone 7 plus and it's doing the job it's simply the best
I love t mobile great service 👌🏻👌🏻👌🏻
Awesome app!! Very helpful and convenient!
Good app 5/5
By Shawn Cherian
A loyal Customer 5/5
No complaints, assistant 's are very courteous, helpful, patient, outgoing, when you call for assistance, no run around, non stop troubleshooting until problem is solved.
Best Carrier! 5/5
We love T-mobile!
Good apps 4/5
Me mantengo informado de cualquier detalle!👍🏼
Made the switch 5/5
Best thing I did was switch to T-Mobile from ATT. Excellent service. Cut my bill and received unlimited data, text and calls, including to Canada.
The TMobile guy 5/5
Thanks for the greatness, making bill pay easier and making life much easier
Great app 5/5
Access to tons of self service features and helpful T-Mobile chat agents from within the app. Shows usage, can make plan updates, etc. Really good app from a great service provider!
My Love for Tmobile 5/5
I've been a customer for 5yrs + and have enjoyed every bit of it... Except when they had a change over and so many rules changed... In my opinion certain rules shouldn't apply to those with seniority... IJS😉
Worst App 1/5
By J Aspeitia
I was very avid to use this app. I thought it would make payment on my devices quicker and easier without the hassle of having to log on online or view general account information. To my surprise this had been the worst app I have used. Frustrating when it crashes in the middle of payments or trying to view a bill summary takes me at least 5 tries after I log out and then log back in or even just reinstalling the app entirely. Overall disappointed with T-Mobile App!
By Anthony Robert Fernandez
I love T-mobile
Good app the poeple really help alot
GREAT AND ACCURATE 5/5
Even though i have an account with 5 lines monitoring my bill is fast and easy!
Why can't you use the app on wifi? Dislike
Better than everyone else 5/5
Honestly the best company I have ever been with and plan on staying. Especially love t mobile Tuesdays. Thank you guys for awesome customer service.
This app doesn't load anything, except for the make a payment screen. I can never check my equipment installment plan, I can never download a copy of my bill. I can't see any of the detailed charges. And my bill keeps going up an up.
GET THIS APP!!!! 5/5
It's a really great app to have if you're with t mobile
Ok service 3/5
By TJ 2014
It could be a lot better
AMAZING !!! 5/5
Best carrier around, amazing customer service ! If you are in the New York area you have to pass by their flagship store on 34thst located between 6th and 7th. Their reps Will, Que & Ricardo are all wonderful!
By Dre Mathis
Being honest 5/5
I like the app and the company I get alright reception not the best but they do there best
As Expected 3/5
App works as expected, wish I could say the same about the service.
Love t-mobile just perfect
Still no Apple Pay 3/5
Really dislike saving credit card info. Target breach ring a bell?
T-Mobile service 3/5
Still think they can improve on cell phone calls. Still have a lot of dropped calls and complaints of not being heard.
By Ruben the legend
T-Mobile is the best wireless company in the whole world..