Started out super good. It seems like it gets worse as time goes by. All the other restaurant apps I have give coupons or offers. It's been a long time since I've seen any kind of offer on this app.
No product/food images or deals 2/5
Doesn’t show any food images so you must go to the website to see them. Also no deals ever seem to load.
It's the Taco Bell app. 3/5
I dunno man its Taco Bell. App or no app yall drunk college kids are still gonna order quesaritos at 2am.
Why does it need my location even when I'm not using the app though?
Easy eats! 5/5
I love the Taco Bell app. It's easy to find what I want on the menu and customize it to exactly how I want it! Wish they would give more offers to frequent app users.
Why have an app without coupons ? 2/5
By Mr Greg G
Coupons never show up..
Do not use this app!!!!
i love taco bell and this app is awesome. BUT there are never any coupons available. why have the option if there's never anything there.
Buggy, no more Deals 1/5
Extremely buggy. Hasn't been a "save some cash" deal in 2017. Disappointed.
Works well 4/5
Works pretty well, haven't had too many problems with it.
Can it get any worse? 1/5
By jim mcmahan
This app is worthless!!!!!
By Melvin San
No more offers
So close you can almost taste the tacos 2/5
By The Spicy One
First you took away the green salsa packets, then you took the Dr. Pepper, now, I finally try the app and you can't substitute green sauce for red? I thought we were friends, Taco Bell.
By Damon Jaxx
No coupons, deals, or prices. Local Taco Bell doesn't support the app. Waste of time.
Black screen 1/5
Try to open but get a black screen. Need my tacos man
Can't order 1/5
By Nicole Z28
I can't order anything
Order does not save 2/5
I started an order at work for dinner. Came back later to finish it and it was gone. Did not save.
i'm hungry 1/5
i work next door to taco bell but i am not allowed to lock up to make an order wait for it and eat it. thought i use the app to atleast order and pick up when i could and eat it at work. but when i try to pay it keeps giving me an error with my payment..
What's the point!!! 1/5
I pre order my food....and tell the app I have arrived about 10 min before I arrive!! But then you have to check in when you arrive, then they start making your food!! Waste of time!!
It's OK 4/5
It is ok, sometimes hard to use when searching for options. Tonight was my first time ordering ahead. Don't use the drive through if its busy!
Taco Bell is the best 5/5
This app is the best thing it has helped me heal in so many ways. I highly recommend if you are a love of Taco Bell.
Still no coupons 1/5
It's been years, Taco Bell. Years.
Works, but still a pain 3/5
It’s easy enough to pick an item and add and subtract ingredients, but it is impossible to ask for anything on the side. I would love to see a way to “build my own” item from the shell/tortilla/bowl up.
Frustratingly, you can order items that aren’t being served at the time of your order (such as beans or rice in the morning). There’s no way to cancel an order if something goes wrong once at TB. The employee couldn’t find the order to cancel it on one occasion and on a different one refused to refund me for items not available (drink machine was broken). I would like to get an option to pay once I arrive, to help avoid these kinds of issues. An option to use Apple Pay would be great too.
The human element is by far the worst part about using this app. Once at TB, none of the employees seem to know what they’re doing. It will be a good 15 minute wait once I hit the arrive button. There is a delay between when you tell the app you’ve arrived and when they see the order. If you order extra anything, be prepared to have to ask for it once you get your food.
It has an order history/reorder option, which is nice. I would like to be able to group things into profiles, since I could be ordering for just me or also my spouse. Instead, there’s a list of recently ordered items. The app does remember adjustments I’ve made to an item when I’ve ordered it, so that’s cool.
There is a “vegetarian” menu, which is helpful for some, but there is no “dairy free” menu for anyone with allergies or dietary restrictions. It’s super awesome that every item has an ingredient listing along with a notation if it is vegetarian or vegan.
**5 Stars but needs to update by store location** 5/5
Flow of app usage was good once I learned how to use it. I loved being able to pick and choose the ingredients you want on the tacos. The only problem I had was the store not serving one of the items I had ordered. We had ordered the quesorita box and when we got to the store they said they were no longer serving that but they would make it for us this time. Other than that everything else was good!!
Aprill O. 1/5
By Aprill O
This app is worthless, so is the online order site. Why have them of they don't work?
Where Is The Rest Of The Menu? 2/5
By The Stacinator
It's a good idea, poorly executed. Half the menu is missing, app crashes and double charges you... more trouble than it's worth at the moment. Also, you will never be able to "save some coin on your next visit."
No coupons??? 1/5
By Nuts to you
I was surprised that ther were. No coupons or offers only a way to order and I guess, pay In advance.
I like the food but there is also, no longer a dollar or values menu
Toco bell needs to change this to get me more often.
Where are the deals 1/5
Where are the deals
Poor planning 1/5
Let me order for lunch ahead of time (during "breakfast hours") ya hemorrhoids
Best invention they ever made!! 5/5
By Must read real review!!!!
You if you don't have this app your missing out , if you live in a place like Temecula ca you know how busy lunch gets (big lines , overloaded drive throughs). Well this app took away any problem I had , I went to lunch at work and I ordered on the app about the time I was about to go and it was literally ready when I arrived I had time to eat and chill a little bit instead of waiting in a busy line.#livmas
I love Taco Bell and this makes it so easy when I'm in a rush on my lunch break and don't want to deal with the line. Warning: if you pick up at the Drive Thru they will not start making it until you tell them you've arrived on the speaker.
App always gives error messages 1/5
The app is convenient when it works but the problem is most of the time it doesn't work. it usually gives some error message either saying it can't log in or their payment system is down.
Team tacobell 5/5
By Leek Daddi
Update needed for Plus devices 4/5
By The Steveo
The app is old and hasn’t been revamped for years. It does not support the aspect ratio for Plus iPhones, which have been out for four years now.
By Sgt Gemma
Location should only be needed while using the app but this is not an option so much always running the tracking you
Taco Bell for your phone 5/5
By all time AWESOME
Order the same food, with no line, and get awesome deals. 10/10 would Taco Bell again
Works good 5/5
Works fine, it does the job.
Can’t login 1/5
Every time I try to login with email or Facebook it keeps crashing.
Customer appreciation 3/5
I love Taco Bell but you never have any special deals for your customers very disappointed but I will continue to go because amazing food
error message - can't use at all 1/5
when I login it tells me there is an error that I am not able to get on at this time to please try again later. It has done this for the last three days since I downloaded the app. What's the point? Going to delete.
App is sometimes helpful, but ... 2/5
By PLS ACP
Too hard to navigate, and the special for National Taco Day was not in the app as advertised in the promo email. I was overcharged by about $3.00 on my order. When the manager was consulted, the response was "we can't do anything about it because the mobile orders are different." I've ordered many times before from Taco Bell, but the app needs major improvements.
Couldn't checkout 1/5
Rejects every payment, worthless 1/5
I'd like to use this app. Much more convenient to customize items. But I've been trying for over a year with 3 different credit card and it always rejects payment even though the same cards can be used with no problem at the actual store. What's the point when the app's payment processor doesn't work?
Taco Bell 5/5
Taco is good.
No promos 1/5
This app has an “offers” section, but no promo offers are listed. It says “coming soon,” but they never appear. Waste of time, just like the Wendy’s app.
I'm Broke 5/5
By Bruh 2169
I've gotten so much free food thanks to this app
Nothing special and I stopped using cause it seldom works
Okay, too many bugs and not enough features 2/5
Created a full order, only to have it obliterated when submitted because of an error in the app. Couldn’t go back to the cart because it was empty. Decided not to have TB that night.
Also, would be better now that there are “certified vegan” items on the menu to have a way to select “vegan” from the app. As it is, the only options are “vegetarian” which really doesn’t help much.
I have no issue with the app itself. In fact I would much rather use the app instead of ordering to the speaker or going inside. My issue is the restaurant itself which is in Carrollwood. You place your order on the app the restaurant accepts it takes your payment but then the restaurant denies ever getting your order. Call corporate report the issue they say they're going to refund your money and send you out a gift card for all the trouble after calling in at least 10 times. The problem is there was never a refund or a gift card mailed very disappointing.
Quick and easy 5/5
By P J Harvester
I hate getting to the menu board at the restaurant and then trying to decide what I want. With the app I can decide before I even leave the house. I like it a lot.
It's very easy/simple to use app.. love when they give me coupons!