Used the app to order, tried to hit drive thru when I got there and it logged me off, wouldn't let me log back in so I had to order again.
By Leah Fast
Makes ordering really easy. Wish there were more deals on the app but still great
I wish y'all would put deals/offers on there to make people more desired to download the app, and so people could save some money
Easy app. 5/5
Thanks for making it quick!
Location finder always on 1/5
If you don't sure turn this on then it can't find your local store. Forget it. Only needs to know WHILE I'm using the app
Pros: Menu is easy to use, you can customize each item, see past orders, and pay using the app.
Cons: been using the app a while and still no offers/promos. There is a wait if you use the "I'm here" option.
Love it 4/5
Everything works as expected. Love customizing my stuff and easily seeing calorie information. One star off because you can't order non breakfast items outside of breakfast hours with the app, even though you can in the restaurant.
Easy-to-use app which can save you $! 3/5
Their app makes it very easy to look through their current coupons, order favorites from the menu, and pay for it. You then have the rest of the same day to pick up your order. Unlike some fast food companies, you can use their coupons at the drive through or inside.
Additional comment: about 4 months ago it changed and I can no longer get discount coupons.
It's a well designed app. He main issue is I got the app for the offers and there are never any. It will tempt you with promises of future offerings, but these ethereal entities never materialize into actual tacos for my mouth so, meh.
Does Not Unlock Full Menu 1/5
There is still no way to make a combo meal fresco style. The menus can be difficult to find what you want as well. Most Taco Bell's around me stopped accepting orders through the app which makes this thing totally pointless.
Works great 5/5
Works great for me. Easy to use.
Worst app ever 1/5
By Alex Daniek
Very hard to use must sign in and then give it your location McDonald's app is way better
Nice app 4/5
The app works ok. credit card scan function does not work at all. Once they get that fixed should be a great app.
App is useless if the store hours in the app are wrong. 1/5
I can't tell you how many times I'd boot up the app, find a location that is advertised as open, place an order, drive to go pick up the order and turn up to an empty and closed restaurant. Either corporate needs to get on the asses of the franchise owners/managers in Oregon or the app needs to honestly advertise the location hours. I have tried multiple locations over the last four months and this is consistently an issue with Taco Bell.
Sending an email to customer service turns up no response as well. If you want to use this app, call the location first to make sure they aren't closed.
I love you Taco Bell 5/5
By Leo GQ
Best food app out! Easy to customize and foods always ready and warm when I get there
The app needs to CONFIRM store LOCATION! 1/5
"Offers" are gone and there's no game. Boring! This app has so much potential but falls short in many ways.
1) Always offer a promotion, it's a great hook.
2) Prices for menu items should vary based on how we customize the ingredients. For example: If I remove cheese, the price should go down by the same amount you would charge if I added extra cheese.
3) Who doesn't like a game? You were on to something, I looked forward to collecting puzzle pieces. A Taco Bell app should be fun!
There are so many locations in town, near my job, home, friend's house, etc. I'm constantly changing stores. But twice I've placed an order at the wrong store and ended up driving across town to pick it up. It would be very nice if the app would ask to confirm the store location before placing your order. Please and thank you. ALSO... I feel that if I'm subtracting the meat from an item, the price should go down. PLEASE fix it so that I can order meat-free and save a little money!
Pretty convenient 4/5
By I love 420.!!!
App works well and is functional. Even will give you directions to the Taco Bell. Only a few minor complaints. If they displayed the menu like an actual board menu it might be a little easier to use. Also would like the pay in store option since it wants you to wait til you are at the store to place it. Although it is understandable why the cash option is limited. Overall it is very convenient and makes group ordering easy.
Really good app
This app is garbage 1/5
the basic functions of ordering work, usually. the "explore" game has been gone for years now...."coming soon", rofl. can't order sides of sauce.
if anything goes wrong Taco Bell rarely refunds in a timely manner if at all.
Can't order food at all 2/5
Every time I try to order food it says that it can't add the item. I've tried reinstalling the app and everything.
Unnecessary Location Tracking 1/5
Why does this app only have the option for tracking location all the time or never?
By Jrc Jenny
It would not work. I have used it in the past and it was glitchy then, but this time I tried twice and it said it could not submit my order. So I called Taco Bell in Desloge and They said that they could not help me and that I could not order over the phone .
No promotions 3/5
By The Turtle Hermit
Back to 5 stars then
Good app for ordering 3/5
Love the app for ordering but I wish I could put in time and my food be ready for pickup instead of waiting for it to be fixed once I get there!
PLEASE FIX IT. 1/5
This app was great when I first started using it last year - customizations were awesome, it auto-paid with my saved card, and the food was hot (and my order was right) when I went to pick it up! Then a few months ago, it erased my card data. And every single time I try to re-save it, I get "Unknown error". Every time. FOR MONTHS.
Not only that, but half the time when I place an order (re-entering my card info each time), I never get a confirmation email. Or I arrive and get some kind of "something went wrong" error when I check in so I have to go *inside*, wait in line, talk the whole thing through with the cashier...only to find that it processed in their system - it just threw an error in the app for some reason. All of this is the opposite of convenient.
When I first got this app, I started eating more Taco Bell than I had since college, mostly because the app made it so quick and easy. I also found myself spending more, thanks to the customizations I didn't know existed before. Now it's a pain to use, I don't trust it to work right, and I'm done. This app is literally costing you revenue, Taco Bell. It used to be really great. Please fix it!!!
Best app ever!! 5/5
Super convenient especially since my husband and I work separate schedules it's easier to just place the order and pay for it so he can pick it up on his way home it makes my life so much easier instead of calling him and him putting me on speaker in the car to order it just is a life saver some days!! I love Taco Bell!!!
Needs serious work 1/5
Not easy to use at all. Have used this app for months and still get frustrated with it.
Taco Bell 4/5
The App is easy to understand I just wish the menu was laid out a little different. All in all a good app.
dig it, but gimme more options, please 4/5
please offer green sauce to the add ons/customize it option. also, enchilada or wet burrito option would be amazing. Also, PLEASE PLEASE PLEASE put Diet Dr. Pepper on the menu!!! #makearunfortheborder #bringbacknakedchickenchalupa @tacobell 🌮🌯💖
Stupid useless non working app. Period. 1/5
This app never works!
It's a great app I can order my food pay online and just walk in and go home.
Crashed during order but charged me anyway 1/5
The app crashed while I was placing a big order. Conveniently it charged my check card, but did not send my order to the store. They said I had to wait 24 hours for a refund.
Makes ordering a lot easier! 5/5
I really like that I can order on the app and it's all ready when I get there. On top of that you get discounts for ordering on the app. Viva Taco Bell!
Using this app made me dizzy 1/5
Pick a consistent user interaction, it seemed like every new page I loaded was a new layout/flow... its also visually overloaded, It was hard to see the text on some spots. Keep it functional, the design just gets in the way of me trying to order a 3 dollar dinner.
Would be better if it actually worked... or if there was any real incentive to use. I've had it for months and NEVER seen a single promo. What's the point??
Not a lot of functionality and it crashes when I try and check in. Fix these and I'll try again. It is also getting all the way through the order and crashing when I submit.
Super speedy! 5/5
My Taco Bell location is always packed and you get stuck in the drive through line for 20 plus minutes. I literally ordered at home, walked in, and picked my order up. No waiting. Thanks Taco Bell.
No offers 1/5
I have had the app for months and it never has any offers or deals. I have the Burger King and Mickey d apps that always have discount offers every day. I mean this is the only reason to get it
I like the way it is set up
App not ready for distribution.Will be great when they have more theaters on board. I live in Las Vegas and there is no theaters to chose from.
What's the point? 2/5
Excited about ordering ahead but when you go to pick it up, you still have to wait even though I clicked "I'm here." I don't even get that.
Best fast food app! 5/5
Fast and easy😬
Awesome app 5/5
Crashes constantly 1/5
This app could be really great but it crashes constantly. I haven't been able to complete an order on this app in months. I have essentially giving up and just started ordering the old fashion way
Super simple. 5/5
Best way to make sure they get your food order right!
Convenient for the munchies 5/5
Everybody loves Taco Bell despite the low quality. Now instead of making a shameful Taco Bell run where you feel judged you can stay home and get the crappy food you love.
Does what it needs to. 3/5
It does what it needs to do, would be nice if added deals or incentives to use that app. Also wish there was a cash option for pick up in store all in all a good app.