Unfulfilled potential 1/5
By Takling Dummy
Takl did not finish the job. I had to get someone else for that.
Highly Policed and Overpriced 2/5
Basically this app is an insult to all college graduates and professionals today. In short, they expect yard workers to get paid $30 an hour for things like power spraying, raking leaves, cleaning pools, and a list of other jobs that require no education or qualifications whatsoever. I've posted over a half dozen jobs on the app and they've literally been denied by their customer support because of various reasons. I think this app has a lot of potential but the customer support needs to back off the jobs and just let the market dictate itself.
Not So In Love Anymore 😢 2/5
By Jenn Sol
UDATE: I used to love Takl to complete housecleaning jobs, however, they've recently changed the setup and prices and they're absolutely ridiculous. A move out/ move in clean of an empty home SHOULD NOT be the same price as a light cleaning. You are asking us to clean inside and outside of all cabinets, the refrigerator, oven, dishwasher, wash all the trim baseboards and doors on top of a regular clean. This takes A LOT of time and energy to complete and you're only going to pay us between $63 and $105 for the job after you take your 30 percent?? I could make more money per hour working at McDonalds at that rate. A regular move in/ move out clean typically starts at $150 for very small (and typically cleaner) homes or apartments and go up from there. Takl, please get in touch with your market and stop low balling your providers. With prices like these you will lose your "preferred providers" and be left with the bottom of the barrel to complete your chores, with unhappy customers to boot.
I am currently a Takl provider and I absolutely love this app! I am a house cleaner and organizer and this is the perfect way to supplement my income on days when I don't have my regular clients. There are just a couple things I would add to make it perfect:
1. Make the contact information for customer and provider (texting and calling) available for up to 24 hours after the job is complete. I always want to keep the lines of communication open in the rare case I miss something so that I can come back and fix it. I also left my jacket at a clients house and now I have no way to contact them to get it back!
2. For larger jobs, it would be nice if there was a disclaimer saying it might take more than one day, and there should be a button to extend your chore to another day. For a deep clean of a regular sized home, a cleaning company would usually send 2 or 3 people to get the job done in a reasonable time frame, however, I'm only one person! I feel this sets the client up for disappointment especially if they're not aware of how extensive it is.
3. Stop limiting the tip amount! There have been several times a customer has wanted to tip me over the $25 limit but couldn't. I go above and beyond for my clients and a lot of times they think my job is worth more than what they paid for.
4. Make the star ratings of customers available to the providers. This keeps both parties liable in the way they behave and treat each other and might help when certain clients are continuously trying to get you to do more than what they initially asked and paid for.
5. Time frames - This is somewhat of an addition to #2. A lot of times a customer is not aware of how long a chore takes and might have other plans later that day or scheduled a chore that takes a long time late in the afternoon. It would help if both the provider and customer were on the same page regarding about how long something takes so I'm not forced to rush around and possibly do a bad job because I now have a time restraint.
Other than these few things, I believe this app is a fantastic platform and really makes it easy on both sides to pair people up in your community to get the job done!
Assembly Review 5/5
WONDERFUL! Prompt, quick & easy to work with too. Hire him! The best ☺️
First time 3/5
It was a bit tricky to use at first and there were some issues with the description of the services. I needed my gutters cleaned and Takl had a note that said it included "ground level" gutters only.
When I used the Chat function I was told to cancel if the gutters were on the roofline. After cancelling I was contacted by text to inform me that ground level meant one story roofline gutters. So I rebooked and luckily still retained the same provider.
Over all it's a great concept but there needs to be more interactive abilities built in. I'd like to be able to read the reviews of the providers.
garbage does not work 1/5
The minute I downloaded the app I click to sign in with Google I don't proceed to get the error that I cannot use special characters in my name I have no characters that are special in my google name app does not work just put up fliers around if you want a small job.
My new very favorite app 5/5
Thank you TAKL for introducing us to Donald of Peoria. He was outstanding! Met our goal of completely clean our backyard so we can enjoy our fall weather. I will definitely be using Donald and TAKL again.
Jack was fast and great! I would definitely ask him back ! I gave him a cash tip of 20.00$ on my own. He deserved every penny.
Easy to use 5/5
As a senior, getting jobs done for the house is hard. Takl made it easy to post the job and gets workman out to do the job. He did a great job. We are so pleased.
Do not use! 1/5
I went to book a recurring cleaning and the price increased by $20. When I asked them about this they said that prices fluctuate. An apartment shouldn't cost $75 one day to clean and then $95 another. I now have to find a new maid last minute because of this.
Found handyman 5/5
I was looking for an easy way to find a handyman for odd jobs. The app made it easy.
One thing to be aware of, the fee they show will end up with a service charge after the work is done.
My roommate recently used this app for a microwave replacement in our home. The first person that came to replace the microwave was here for two hours, after which he came to me and said that "I got in over my head. Sorry. I don't know what I'm doing." He then proceeded to leave the house. He left both the old and new microwave on the floor of my kitchen.
The next guy showed up to install the microwave, and was very nice. However, he noticed there was a dent in the side (clearly from the previous guy who tried to install it). Me and another friend had to assist him in holding the microwave up so that he could screw it in.
The (brand new) microwave is dented in the side and wobbles if you push any of the buttons. I'm hoping it doesn't fall off the shelf overnight.
To say I'm frustrated is an UNDERSTATEMENT. This app is not to be trusted if you are looking for reliable, KNOWLEDGEABLE service providers. I will never use it again.
I want to make money 2/5
By Jake Garn
This is really good idea. However I would also like to do chores in my area, instead of asking people to do them for me. Please do something about this
beware: tracks vendors and clients 1/5
poorly managed. i've posted jobs and had them cancelled when they didnt fall within the scope of their software. Then when a handyman stopped by to handle a small job not covered or posted through the app, they banned our accounts because the software tracks you in the background. very underwhelmed by their customer service. use taskrabbit or 5miles instead.
I'll update when improved 2/5
Needs an action to search outside my zip code. I live in a rural area which many zip codes in a 30 mile radius and the normal service provider in the area has 50 zip codes they need to reach. Also couldn't search a handyman for Dads home in another city. Great idea keep working on the app!
#Highly Recommend 5/5
Will recommend the App and the Provider David to everyone I know. On time quality work!
Good Concept. But..... 2/5
By Hydro Head
The concept of this app is great! But there are a couple of big problems. First, the interface is "clunky" and not very user friendly. Secondly, when one is looking for a service such as house cleaning etc., (in most cases) the prices a potential service or person that will provide the service/work is very vague.
Excellent service! 5/5
By Latrobe consultant
I hired Mark to assemble a desk. He was excellent.
I'm new to TAKL but everything went smoothly, Mark was on time and professional.
The app is easy to use, the price was reasonable, and it's nice to have this service for tackling small jobs I can do myself.
Francisco is Fantastic! 5/5
By No Fixer Upper
Our New Handyman arrived 30 minutes early. Extremely fast and great work. Knowledgeable and friendly. Will have him return for other chores-
Uber for my house 5/5
I have used Takl a couple of times now and found it quick and convenient. Prices are reasonable for the ease.
Good Results 3/5
I like using the app, however I have had issues with not being able to add pictures of the work to be performed without difficulty. Also, not being able to go back and adjust the ratings of work performed when secondary assistance was needed to correct an issue. All of the workers have been professional and easy to work with while completing the task.
I do wish the app would allow more details on the workers when selecting and if the rating system allowed comments, that would be great.
Crummy programming 2/5
App won't even rotate on my iPad. Won't affiliate until they fix App.
By How many nick names are taken
Won't even let you sign up , keeps saying that you need 8 letters and 1 nonletter for password , tried several times and kept saying the same thing. Waist of time
Credit card on file to even sign up seriously, for services you pay for up front, again seriously? Read the terms of service there is even more ridiculous reading. Advice, stay far away.
Edit: you have to submit credit card info to set this up, so the response is deceiving.
Provider Bummers 3/5
Takl is definitely a great app for customers, whomps for providers. It's not as user friendly as a provider may need it to be. For instance, you cannot write a review for your customer. I think if the customer can write a review about the provider, the provider should have that opportunity as well. There are some creepy customers that once you get to the work site location, you wish there was an "It's Not Safe" button next to "I'm Here". Also, considering this is freelance work, it would be nice to be able to see payment history on the app instead of having to use the desktop webpage. The payment history isn't very elementary either. It's confusing trying to understand what is paid out and what is still pending. Also, it would be nice to have an export feature for this side as well so it can be recorded easily for the provider. Also, on provider mode, you can't see the customer rating when a job becomes available. It says in the FAQ that you can, but you can't. You can't see it when you select them and you only get to see their profile caption once you've been selected for the job. By that time, it's too late because you've been selected as the provider and Takl loves to suspend you if you cancel a job -_-. Last, it would be nice to be able to provide in more than one location considering some providers like college kids or myself as a retiree, live in two different places throughout the year.
Low pay for providers 1/5
Providers must pay up to 30% of the service fees to Takl in addition to a monthly fee. The monthly fee is small ($2.99), but 30% off is a bit steep. Some services are under priced as well, so unless Takl changes its commissions, I will not be registering my company on it. If it does, I'll gladly change my review because this app has a lot of potential. However, good quality contractors and handymen can't be bought that cheaply.
So grateful for TAKL 5/5
My elderly parents moved and had left some garbage that the new owner wanted removed. I didn't have the time or the vehicle, but I heard about TAKL on WSB Radio, immediately downloaded the app, found someone to haul away the trash within 1.5 hours of me getting the app! Travon of T&S Labor Services finished quickly and left everything neat. Can't be more happy!
TAKL works! 5/5
Downloaded this AM, set out custom chore, job done by nice guy. Could not have been easier or faster And with Hurricane approaching!
So far so good 5/5
Had to Takl jobs for the first time today and both guys arrived early. Did good jobs and even went beyond the calling. Only suggestion I would say the app should allow you an opportunity to add multiple jobs per Takl worker...
Don't Know What I'd Do Without Takl! 5/5
I work long hours and this app has made my life so much easier! It's so easy to use, everything is clearly explained and requesting a job is easy. I recommend this to everyone!
Fast, clean, and professional 5/5
Much faster than I expected. Like Uber without the awkward pressure to make conversation.
Great App 5/5
Takl gives me everything I need up front from different services offered to cost! First time user and will be using again.
Damaged Plants and Broken Rock Wall 1/5
TAKL seems like an amazing service so I signed up and hired someone to weed in and area where the weeds had grown over the ground cover. Problem is that it didn't seem the service provider knew how to weed. His first question was did I have a weed eater?!? You don't use a weed eater to weed a garden. Then while weeding he broke a three foot heavy rock off the top of our rock wall ( we have before and after picks as well as surveillance video) but he never said anything about this. I didn't notice until after he left as a car was in front of it. Back to the weeds... he pretty much grabbed everything and pulled it up which stripped the vines of their leaves. I don't know if it will survive. I would guess do but it seems like their provider was incompetent and lacked integrity as he left without telling us about breaking our wall. I really was hoping the service would be great as we could use them for several more projects. Their customer resolution team suggested a $30 credit. I would just prefer they come fix what was broken and I'll chalk this one up to experience.
Great Cleaner 5/5
By dionne l
She is great works very hard and I only want them back to clean my house.. thanks
Too EXPENSIVE!!! 1/5
Thought this was a great idea until I signed up and checked how much it costs. $50 to cut a tiny little yard??? RIDICULOUS!!
Sandra is the absolute best !!! 5/5
By monster mazzi
She got here amazingly fast and her service was literally the best I'm so serious Sandra is #1 in my book ❤️❤️❤️
Love it! 5/5
So fast and easy. Thomas was quick and courteous. I appreciate the service!
Samual is great!. 5/5
Second time I've used TAKL and Samual Very reliable and does a great job! You my find some one to do it cheaper but never better! Very Pleased!
Horrible company, horrible service 1/5
By Blake Wiedman
Could not have had a worse experience
App was a let down, I was looking for jobs to do but none were available. The prices are expensive, change 5 light bulbs for $50? This is probably why no one is looking for work to be done.
2 stars for concept rather than 1 star for performance 2/5
The app itself is high quality, the service and pricing structure is out of touch.
Would love to see this app move more into a wide reach like Uber vs limiting itself by such restricting pricing.
Frustrating Customer Service Reps 2/5
I'm giving this App only two stars simply because of the poor customer service on the part of the REPS employed by TAKL. The PROVIDERS have (mostly) been fantastic and for that you SHOULD use TAKL. However if you have any question not covered by the FAQ page (for example if you are having technical issues with the app), forget about resolving the issue. The reps respond with answers to the stock FAQ page questions and sometimes completely ignore the question you are asking. They don't even address it. The other problem is that the customer is unable to communicate with their provider until they are en route to the job location. So if a previous job runs over there is no way to communicate with or check in with your provider to find out if they are even going to show up. This is only an issue if A) your provider's last job runs over 90 minutes, it's the end of the day and it's getting too dark to mow you lawn as scheduled (but they show up anyway and do a half a** job because they want to get paid) OR B) inclement weather sets in during a scheduled time (heard of hurricane Harvey) and you have no way to communicate. The Support email and Chat reps are useless because they will state they can't communicate with the provider either or will flat out ignore your request to get a message to the provider. Yes, flat out IGNORE your question and answer with something that has little to do with and does not resolve your issue. Just some important things to know before scheduling.
It's really bad 1/5
I'm sort of blown away over the reviews this app has. I absolutely hated it from the start.
I simply tried to find someone to clean my studio apt. Of course that isn't on the list of chores, so I have to try a custom job. I take all the pics requested and I got no response whatsoever. Eventually after days they quoted me the same price as a one bedroom without any explanation! When I requested to speak with a manager I never heard back.
Perhaps I wasn't worth much with my little studio apt but I don't feel it warranted a total lack of customer service.
I think I look for someone the old fashioned way, just friends and word of mouth.
Painted shed doors 5/5
I have only used the app once so far but everything went very well. I will use it again and I have recommended it to friends
Cool app hope to become a provider
Home services 5/5
Who needs a man......when you have takl ha
So quick 5/5
By Planes pilot
I needed a couple of old coaches moved in a hurry. I went to the app and within an hour they were loaded and being hauled away. I really could not believe it. I will use Takl again!
Tree trimming 4/5
At first was disappointed. 1st provider was suppose to arrive at 3pm on Friday. Called said he'd be late!! Never showed. Went back on app on Sat... very satisfied. 2nd provider showed up and did an excellent job. Very pleased with service. Will use again
Moving Help 5/5
Jose and brother Rene were excellent, hard working and super nice. They cranked with getting me packed for upcoming move. Would hire them again!
Several providers cancelled after taking the job 3/5
By J Jeffrey
Need to have more accountability with the providers not able to cancel job after they have accepted it.