Best food app ever
Love it 5/5
Tapingo is super helpful when I'm walking across campus and want to grab a Starbucks or a Jamba Juice before I head back to my dorm. It's great when you want to get ahead in lines and especially if you're on the go. Highly recommend it👍🏼
Overall Useful 3/5
My main problem is that you have to connect your credit card and you can't use a gift card.
So convenient!! 5/5
Love this app. Please don't charge extra to use it.
I freaking love this app. I put in my order after class and it's done by the time I get there! Saves me so much time!
Great for busy student! 5/5
This app has been the only reason I've had time to eat on many occasions. Whether it be ordering on my way to work study or during class so I can eat on the run. Super convenient!
They can't read 1/5
Customer service was awful. They can't read a ticket. The food was wrong then they wanted to argue about what I ordered even though they didn't make it right. The tiger restaurant was an absolute waste of time.
It does what it's supposed to do.
best app for ordering food on campus
Good stuff 5/5
Loving this app!
No one wants to fix a broken system. 1/5
UF Chick fil A Sun Terrace is giving Tapingo a bad name. They don't have the monitors to know what people order. When you arrive you have to tell them what you ordered and then they go make it. Not worth paying extra for. It's been like this for several months. Not sure why they offer the service if they're not serious about making it work.
Love this app!!
Horrible service 1/5
I ordered at Starbucks an hour ago. The app said it would be ready in 7 minutes, then 14, and now 26 minutes. This is taking longer than if I stood in a line going out the door. What a waste of time.
When it is working it is great!!
Super Convenient 5/5
Really convenient I love it
an honorary yeet 5/5
By layla o
yeet yeet yeet
Love it 5/5
What a great app. Love it so much
Horrible service 1/5
The drivers always forget something or literally take 2-3 hours
Very convenient but limits options 4/5
Can't order all the items on the menus
They just need to make sure it's in sync with the restaurant, I ordered something once and they didn't actually have it in the restaurant that day. Other than that it's a very great and useful app!
Faulty "Card Declined" Notification/No Delivery 1/5
I constantly get the "card payment declined, check your card balance/bank" notification every time I try to use the app, ever since I updated it. For both pick up and delivery. My campus card (default payment) is fine and I have enough funds for any purchase I have attempted.
Also, whenever I try to order delivery I watch the time tick down as my order goes without being picked up and I know it's because I don't live on campus. I've had friends that live on campus get their orders placed and delivered while I know mine stays in the queue the entire time and ends up getting canceled. Pretty unfair system y'all have.
Great for using in college! 5/5
The lines for Starbucks and restaurants are always packed on my college campus. Using tapingo allows me to stay sitting and work on my homework and study instead of standing in line to order! I love this app helps so much with busy college life on campus.
I used to love this app, but it's become very unreliable. Usually locations aren't available for pickup half the time when I know they're open. I will order for delivery and get a message over an hour later telling me there is no delivery person. And it takes forever.
Easy to use and fast. Should fix some problems in the Menu of Pollo Tropical at USF for example. How to add drinks? How to edit some steps before actually check out.
Worth the download 5/5
Saves so much time and you don't have to feel bad about having a complicated order/ exploring the menu :-)
Never got my food 1/5
By the critisizer999
Ordered food for delivery, but it was never actually delivered. There is no way to contact the driver either. Horrible app.
Bad customer service, slow 2/5
By Not particularly happy
Slow customer service, and unable to realize when the fault lies with tho company. If your driver fails to contact you, I recommend giving up on ever getting the food or a refund.
Update- After repeated attempts to contact Tapingo here are my findings: Messages through the app will be responded to within 24 hours, but are automated and no one actually looks at the message.
Email is treated the same way, but will take around four days for a response.
Despite something like 10 calls at various parts of the day I was never able to actually contact anyone by phone.
In short, they don't care about your experience. I would urge everyone to stop using this app and supporting what might be the least customer friendly business I have ever had the misfortune to have to use.
Additionally, the app is clunky and the service overpriced anyway. The app often freezes and does not allow the user to scroll through the various restaurants. Menus are rarely, if ever, updated. The estimated arrival times are incorrect and useless. Nothing works.
Almost a week after my original order Tapingo finally responded with more than an automated message. This is still unacceptably slow, but they did resolve the issue at hand.
Every time I try to order something I can an order failed error. EVERY TIME!
Makes lunch possible 5/5
I am a college student with a 1 hour lunch break. Lunch rush lines take 30-45 minutes, but I put my tapingo order in when I leave class and my food is ready for pickup in 5 minutes.
Love Tapingo 5/5
By Okey dokey doodle
Awesome to order and pick up food for college kids going back and forth to class.
It's great 5/5
By Kayden Ortiz
Fast way to get food at my college
Time Saver Extraordinaire 5/5
The title says it all. You need this app.
Limited delivery range but good overall
Horrible customer service!! 1/5
Mixup with my order sent my order to the wrong location. After waiting I asked the barista and she said the other location was across campus, which on the app just said Jamba Juice and offered no location. I had to go to class so I never picked up my drink. I filed a report and they got back three days later basically saying tough luck. I should have checked but they could offer a partial credit or at least offer the location where your order is being sent.
.ok sometimes 3/5
I have used this app for over 2 years and I have never had a bad experience until recently. My order was given to the wrong customer, then returned to me almost 2 hours later AFTER it was swapped back from a previous customer. I understand mistakes happen, but I'm more annoyed by the fact that I paid more money to have delivery and customer service didn't see a reason to rerun my money after all this. Might try a different app
By Dawson Nunner
Horrible app doesn't work 98% of the time.
Litty for college students 5/5
It's nice to beat the line. Lol.
No lines 5/5
And it's simple. I don't know why people still wait in line for 20 mins when they can sit and place their order at my university.
On second thought... 1 star. I don't want people to catch on to this. It might blow up.
More restaurants please 5/5
By Premo, K
I love this app. So easy and fast to grab lunch on a busy work day. Would really to see more restaurants - choices are rather limited. But the app is great.
Tapingo App 5/5
This app is the best. I can order food to pick up or delivery. It is very convenient.
Terribly Executed 1/5
This is a neat idea but horribly executed. The app says no wait but I typically wait about 20min longer using this app than I would if I just stood in line. Also not one of my orders has been correct yet and they do not provide a refund. The vendors at UA are utterly unable to use this service.
It works and saves time 4/5
When you work for a university this app helps with not having to stand in those stupid long lines.
Works well 5/5
Great app 5/5
By John Busbyy
Use this app. It saves you so much time.
Good app 5/5
By Ya boy brockster22