Love his app. It’s saved my time before class.
Love it! 5/5
An introverts dream 5/5
I hate ordering food. With this app all I have to do is pick it up. It’s really been so great just not for my wallet lol.
Easy to use and great app overall 5/5
Simple to function and figure out since everything is so plain and simple.
Ads All the Time! 1/5
If I keep getting an ad every single time I try to use the app I’m just gonna delete it!
My order has been stolen from the location I got it from multiple times and there's no way to get your money back, you can only get more credit for the app. Using the credit for my stolen drink then never using this app again smh
The couriers are rude and unprofessional. They make you walk out in the rain to get food. And they keep missing parts of my order.
By Fack GV
Cool app 5/5
Saved me a bunch of time at Chico running between classes. Wish we had one of the coffee shops up again though.
Payment doesn't work 1/5
It worked the first time then suddenly wants to tell me that my payment method doesn't work. I use my meal plan and I definitely have enough meals but doesn't want to let me use them. I've even deleted and re downloaded this app and still doesn't work. Why have an app that doesn't even work right
Info Disconnect 1/5
The app shows that your order is received and in process but the merchant doesn’t receive the order. Also there is no way to contact customer service to correct a problem. Nice idea for an app but poor execution.
Cool app, but customer service is awful 2/5
I use tapingo on campus often since I don’t have time to wait in lines. Sometimes the restaurants get busy and they don’t get to the tapingo orders. When I reach out to customer service, I personally feel that I’m treated differently because I’m a student, and that my complaints are deceiving or that I’m trying to get free food or something. I just want my food! And if I don’t get it, I would like my money back! That’s not an unfair request —
By Hydrated Hustler
Great way to avoid lines by ordering food while you’re in class.
Terrible notifications 1/5
Not rating poorly because the service is bad. Actually like the application and think it works well in the limited context where I use it on campus. What I really dislike, however, is the fact it sends me so many useless promotional notification I can not disable unless I want to disable all notifications. Don’t want my Notification Center cluttered with useless self-promotion I don’t want. Aggravating enough for me to take the time to write this review
Don’t waste your time and money 1/5
When I placed my delivery order, their website said 65 minutes. Two hours and twenty minutes later, still no food and I had to leave. I texted the delivery driver and told them I had to leave, but they refuse to refund because they say my order was unclaimed. Unless you place your order for asap delivery and can wait in the same spot until the next day, you’re eating your money.
Never works 1/5
Ever since I have downloaded this app every day at all hours of the day it says every restaurant that delivers in my area is closed, even during hours listed as open on the tapingo app. I have never been able to make a single purchase because everything is always listed as closed. This is hard for me because I come from a small area where we do not have grubhub or UberEATS just tapingo for food delivery. I have contacted the app support several times and everytime I am given a suggestion it either works for 1 day or not at all. Deleting this app as it has rendered useless to me.
Love it 5/5
AD NOTIFICATIONS 1/5
Customer service is horrible. They advertise as being fast, but that was wrong. I ordered something from a place only to find out they DIDN’T SELL THAT ITEM. So instead of refunding me, they gave 4 people behind me their food and then just gave me something of less value than what I ordered.
By Diamond thighs
This app is awesome! So convenient
My food wasn’t ordered, it said it could not reach Tapingo servers and my order got cancelled. This app doesn’t work. Got me exited for a while.
Beat the line! 4/5
95% of the time, there’s an insanely long line at 45 West 4th. I don’t have to wait in line with tapingo!
Wouldn’t eat on campus without it 5/5
App makes getting food on campus possible
great for lazy people! 4/5
usually fast, perfect when you don’t wanna get out of bed!
Awful....should be taken out of App Store 1/5
By Mecca Givens
Super slow, bad design, it tell you a place is closed when the place is actually open at the time, incorrect times and prices, and it only lets you use a credit card payment. Awful, I deleted it and it truly desires 0 stars. I’d rather just wait in a long line than use this app. #JUSTSADDD.
Quit your notification spam 1/5
By Raul Sanchez
Quit pushing the delivery, that is not the reason I downloaded this app. I wish I could turn off notifications, but this is the only BS app the campus uses for online ordering.
Horrible customer service 1/5
By Tyler d north caldwell
They rob college students year after year and there’s nothing student can do about it because they have a contract with the university
Delivery time 1/5
If you want to wait 4 times as long as Uber Eats and have outdated prices, this is your app
Order processing is super slow and extra fee! 1/5
The order processing is super slow. And it charges extra 0.5 for 2 dollar coffee.
This app is garbage 1/5
The motto is wait less live more but I usually end up getting to the food place and waiting 4x the estimated time on the app. The app also glitches non stop. Seems like some high schoolers coded it
Too many mistakes 1/5
The app has an incorrect list of restaurants that use tapingo for delivery. I wait over two hours for food that doesn’t come (multiple times), and just a pain to always have to email for refunds or other issues.
This app stinks 1/5
By Bryan Beer
My orders have been repeatedly cancelled and it's crickets when I contact the customer support. Use uber eats if you can.
Not the best 1/5
It doesn’t let me use my campus card for payment and it always says its invalid but i know it isn’t so that gets pretty annoying. Also, my order always comes out wrong and i know that that’s not necessarily the apps fault but maybe the app should make the orders easier or more clear to read?
Love it 5/5
Amazing and so convenient
Great App, easy to use 5/5
Great app, easy to use, and super convenient
Super convenient and makes life so much easier!
Time Saver 5/5
Saves time between classes
Absolutely HORRIBLE customer service 1/5
I feel like I had the same problem other customers had. I placed an order waited TWO hours for two Starbucks drinks, the status for the order never changed until I continually pressed "check status". Finally, it showed that the courier picked up the order and its 10 minutes away. I waited 40 minutes! I tried reaching the courier three times by phone and text and the number was unavailable. After I pressed and asked for a status on the app my order one more time it shows unclaimed-" the courier waited more than 5 minutes and left". This is such a lie. Fast forward I've been dealing with customer support for one month and no progress, just the same message that an unclaimed order in non-refundable. I will never use Tapingo again and $14, two hours and a long chain of messages down the drain.
If you think this app will let you skip the line - it’s a lie.
The restaurant can close orders during peak hours and cancel your order after you wait 10 minutes for it to be prepared. You can only “skip the line” when the line is short and it is off peak hours.
By Ticked offsssss
Great concept 4/5
By Big Agdas
Great concept and works most of the time but has trouble keeping the refresh accurate in terms of open places.
So convenient 5/5
Has taken so much stress off me of wasted time in lines
Obnoxious Adds 2/5
The app constantly shows full screen advertisements for its own services that can interupt the ordering process and generally get in the way. Somtimes they don't have a button to dismiss them. Overall it's incredibly annoying and makes ordering food take longer.
You are studs
Bad Customer Service 1/5
I started using Tapingo a couple of months ago and I thought it was great. I had issues a couple of days when trying to order stating that an order did not go through and that my card was not a valid payment option, which I had never had a problem before with it. The orders all went through, even though the app had stated it had not. My card was charged and I've been dealing with their customer service for a couple of days. They have repeatedly stated that there is nothing they can do and that next time I should be more careful. I've decided in the spirit of being more careful I will no longer use the app.
Life saver 5/5
This app is beautiful.... so so beautiful. 11/10.
Good app for college students 4/5
By Three bit reviews
This app is great if you have 30 minutes between classes and need food. You order while in one class, pick it up, and then eat your food before the next class begins. It saves lots of time at busy places such as Brueggers Bagels at VT.
If I could give them 0 stars, I would. 1/5
I ordered food for delivery and my courier never came. I could not contact the courier and I waited outside my apartment for a total of 40 minutes. My food ended up getting marked as unclaimed. They place no value on the customer’s experience, however, because they will not refund me for an order that literally never came. Customer service repeatedly sent me the same copy and pasted response about how if it is marked unclaimed, I can’t get a refund. Finally after a week and showing them call records and texts that prove I couldn’t contact my courier, they give me an $8 credit for a $20 meal that I never got—which of course doesn’t do me any good because I will not be using this app again. This app isn’t worth it unless you’re willing to go on a scavenger hunt for your food (the only clue you get is that your courier is “outside”). CHOOSE GRUBHUB INSTEAD, at least they value their customers’ experience and will REFUND you the price of your meal if your courier messes up.
Great Service 5/5
Easy and quick