Crashes on iPad 1/5
Since latest update, program crashes when I try to chart. Please fix.
Security Flaw & usability problem 1/5
By Hawaii iPhone guy
The App sometimes (not always) does NOT automatically log you out after even many hours of non-activity. This poses a major security risk, if you forget to log out, which can easily happen when you're interrupted by a phone call, a text message, an email, an internet search, or a friend, family member, or colleague demanding your attention. Were you to then lend your device to someone, or misplace or lose it, anyone could access the info in, trade on, or transfer money out of, your account.
Please fix this major security risk! Please provide an option to automatically log out after, say, 3, 5, 10, or 15 minutes of inactivity.
Second, the daily change in value of account balance and positions resets to zero way too early. Some of us like to check how our account balance and/or positions did really late (often in early morning before the market opens), but the app resets many of the daily balance or positions changes to zero way before the next day's market opens. That makes the daily change info we see utterly useless! Please revise app so that it does not reset this daily change data until the market reopens! Thanks!
The customer service is a disgrace!!!! Avoid!!! 1/5
My account was frozen because of a clients check due to there bank was accused of fraud And now I’m getting the runaround so when I’m getting my money from the closed bank account. It’s always an issue when you want to take money out but never a problem when you want to put money in. Save yourself a headache they honestly could care less about what your needs are
Latest Update A Bust 1/5
App was working fairly well for me. Now with the latest update release it no longer works. I have an older iPad, and I cannot update or even use the app at this point. Until the latest "fix" it was working fine. The app keeps trying to update, but nothing happens. I even deleted the app from my iPad, now it will not reload, just sits there on the App Store ready to download but not downloading.
5 Star customer service and app 5/5
By Bmsn Sheetz
If I don’t understand something I can call at 1 in the morning and say please explain this to me. I can watch their videos on how to know as much as someone who does this full time. They’re very patient, polite and have not had any attitude whatsoever which is RARE in a company. First time doing this and I’m happy that I chose this company. What sold me was zero starting fees, bare minimum commissions to trade, 24/7 365 Support and they have education videos. I started with my ex wife’s divorce check due to wrongful death. Now her divorce payment will keep me profitable for the rest of my life. Any company that wronged me if you offer dividends you’re going to pay me even though I’m no longer a employee. #thisisawesome
Please fix the bug!!! 3/5
Touching item in watch list is prompting it to remove it instead of opening details of the company
App crashes too often 1/5
This app and website crashes too often especially during the opening of the market.... leaving me stuck in trades at times. I’ve tried to call Customerservice when this happens and the hold Time was 34 min.....
Can’t login when trading days are busy 3/5
By old white haired guy
On most days I love the App except like days like yesterday and today. So happy that I did not need to make any trade transactions but missed opportunity to make some trades because I could not log in until after 4:00. Happening again today but E*TRADE worked all day
Server can’t handle spikes. 1/5
On high volume days such as Feb 5 & 6, 2018, cannot login to make trades. Suffered significant losses because unable to access account to make trades. Well-designed functionality, but big miss on the infrastructure. IT Infrastructure team needs to be replaced.
New version favors form over substance 1/5
Is quality control a thing of the past? Can't log in and quote list are gone.
Great, except no Options charting 3/5
Why they don't offer charting when viewing options is beyond me. This simple feature is crucial and somehow they don't agree. When in options, you can select "Chart" but all it does is show you the actual stock chart, not the chosen contract's chart. What's the point? Sure, I'd like to toggle between both (or better yet overlay them) in a perfect world, but if you're only giving me one I want the options chart when I'm in options, and then the stock chart when I'm in stocks. Now I keep dual accounts with TD and etrade purely for the ability to see options charts that etrade provides on my
mobile devices (TD offers better platform services all-around).
Pricing lags 1/5
Prices lag and options aren't updated real time. If you place an order when it shows you probably are overpaying.
Best App ever 5/5
By JP Gola
TD Ameritrade app is the best trading app ever. I use it on a day to day. The features are very user friendly.
Great app! 5/5
The is such an underestimated app. It’s truly great! I only have one request. Finding my IRA contributions is not very intuitive. It’s under “more” and then “transfer funds”? That doesn’t make much sense to me. I feel like the app icon looks outdated but the functionality is fantastic!
Nice easy friendly
Logging on impaired 1/5
Log in never works. Tried everything. Changing passwords etc. Frustrated!!!!
TD Ameritrade 5/5
My acct @ Scottrade was bought out by TDA, the mobile app & live cust service r fine. Not sure how bank & trading will be mashed up. So far I love it.
Great Service 5/5
Keep up the good work!
Crashing when looking at chart 1/5
App now crashes when opening any chart on any stock
Good app 5/5
By jose boncheroes
Good App 5/5
By Mr Moneybags🙂
Been using it for many years. Only problem is it takes to long for checks to clear when depositing.
Superior service 5/5
5🌟’s on customer service!!! Have had nothing but great experiences with TD!! App easy to use and customer support 24/7 via phone.
Very easy to navigate and use!
Investor . 5/5
By Great health
I like your app !
By JBR 1968
So far everything is easy to understand!
Check every day 5/5
By Lover of stocks
Love it print function could be better
Can see more on my iPad than on iPhone
App Locks Up 1/5
The app seems to work fine outside of trading hours. However, during trading hours the app freezes up.
Mobile vs PC 4/5
I have been using this app since nearly it's inception, and have been mostly pleased as it has been improved nicely over the years. It is handy, simple and quick for buy/sell transactions. However, it rapidly becomes more complex as you add even simple actions such as trailing stops. My greatest frustration, however, is when a company splits. The program does not automatically change the numbers, and the actual worth of the account rapidly becomes inaccurate. Unless I am missing something easier, I have only been able to correct the problem by calling a live assistant. If a future update of this app addresses these two problems I would easily upgrade my score to a 5.
Florida Pro 5/5
By Florida pro
Have been a customer for the past 3 years, I have found their customer support has been outstanding, I am not the best at 75 years old with a computer, but have found their web site easy to navigate, and have done on line purchasing and selling with easy. I am happy that I choose TD Ameritrade.
Great way to track my stocks 5/5
By Mr D in SC
Real time info on my account and stocks. New to the trading but enjoy having control my money.
User Friendly 4/5
It is very user friendly. I like the research function and easy ordering functionality. It is a little more expensive per trade but worth it to me.
Great app, easy to use! 5/5
I have multiple accounts and use this app daily. Love it's usefulness, ease of use, and accessibility to data and information!!
user friendly 5/5
luv this app🤙🏻
Crashes more than any other app I own 1/5
I like the app and features but it crashes nonstop, making it useless. Please fix.
You broke what wasn’t broken 1/5
The last update ruined the app. Why do the charts not open at the most recent data? Who’s idea was it to make the chart pop up many timeframes back?
And on top of that I have to press so many things to open different timeframes. What a waste of time.
Can you please use people who actually trade on the app to develop updates?
Hate the chart upgrade!!!! 2/5
I don’t want every chart to be 3 month. I liked the old way where it stayed on the last used time frame!! The new tools look fine, I just hope it doesn’t junk up the charts with bells and whistles. I need a quick chart on MY timeframe to make decisions. If I need the extras, I am glad they are accessible but in the background.
Always gives me the ‘new changes’ 2/5
This app seems to always tell me about the new changes even after selecting not to be informed after every update. I’ve been using this app for a while with the same issue. Why ask, if you don’t care about the answer...
Watchlist not syncing 1/5
By Binary Ninja
So this is the second time this has happened. All of my watch lists reset to a very old version. They don’t stay in sync with any of the other apps or the desktop. They need to fix this.
By Some Alias
This app is still way to buggy and unreliable to be relied on.
Sort Option 5/5
Still have no idea why there are no sort options @ Watchlist and Holdings.
Better than the others 5/5
5-stars because this mobile app beats its competitors. However, it could use some more sophisticated features.
Landscape mode for statements pls 5/5
Would love to see the statements and tax docs in landscape mode. It would make them much easier to read.
Thank you for giving us the choice to use either the traditional positions layout or the newer layout. I use them both.
Ameritrade's two mobile apps are the best duo in the business!!!
Stop upgrading the app 1/5
Every time this app gets updated, I have to completely delete it and reinstall it because it runs so slowly.
Stop with the upgrades until you figure out what you are doing.
It's astounding how TD Ameritrade was able to place the stock market in your pocket! I've been using the app for a few years now and have no complaints. They update regularly and make the interface tremendously user friendly.
Great app but please make an iPhone X version 3/5
Love the app, has most of the features I want but please make an iPhone X version!
Disappointed with news feeds.. 1/5
The problem I have is with TDAmeritrade news feeds, some it’s not news , its opinion of opinion from analysts from tv program they saw, and it doesn’t say if the person on tv is buying or shorting the stock which could explain he’s position. Or he or he’s friends and family doesn’t have any affiliation with the stock.
I will consider moving my business to Robin Hood and tell my friends also. I don’t like when you are posting feeds and your source it’s not providing even the video or full article. I feel I’m been manipulated and you are allowing for that.
Tdamerica trade login support is the worst I have ever seen or used 1/5
TdAmerica trade log in support is the worst I have ever used or seen. They seem to fix it each time, but the same problem keeps coming back. It has been a year of missed trades. I would leave and cancel the account, if it were not though my work 401k account. I have a Schwab account for 8 years an have never had one problem with log in or their system
App works great but I lost so much money. 2 stars.
Crashes when I try to add a symbol to my watchlist on my iPad. Other than that, a very good trading app.
Great App 5/5
Great app! I use it daily to check on my stocks wherever I happen to be at the time. Never had any technical issues with it. Lots of resources available. Would love to see a realtime ticker added!