Worse app 1/5
Not user friendly, not convenient at all. Account cannot login, I'm waiting on the call for 15 mins already, still not able to reach a customer service(that's why I hav time to write them a bad review). By one angry customer
Does not work... 1/5
Confirmed password and user name on computer... tried logging in on app and says incorrect information entered I've tried this stretched out over the last 4 months and still never worked for me... (iPhone 6s)
Have problem logging in 1/5
The app isn't working the way it used to. I can't login anymore and customer service told me to delete the app and reinstall but the problem persists.
Cant deposit checks!!! 1/5
After the latest few updates 90% of the time I cannot deposit checks, and twice I was told that deposit was successful and for another week nothing showed up in my account, after I went to the bank they said that there is nothing pending. Thank you for destroying are useful app
Need TD Canada Trust 1/5
The TD Canada Trust App needs to be made available on the US App Store.
What's going on with this App??? 1/5
By Crazy Traveler13
I can't believe for so long the TD App doesn't work at all! What's going on? I mean, it's 2017...... It's really bad!
Touch I.D 3/5
The touch I.D feauture stopped working ever since i updated the app
Better to use the website. 1/5
The mobile website offers more functionality than the app, and that was when the app would let me log in. Now, my login information is apparently incorrect in the app but works fine on the web. Broken, poorly-designed garbage at best.
Does not work any more 1/5
It keeps saying my passcode, and user name are wrong. But when I log into the web it works. The finger print security does not work. This app is useless now. Not sure what happen. I even deleted it and re installed. Cleared my cash and still says I have the wrong info.
External account 1/5
This has to be one of the worst banking app I have. I have and had other apps that allow you to transfer money between internal accounts and external accounts right from your phone. This app doesn't allow the external transfer, even though I have regular deposits being made. I have tried and to find it but has been unsuccessful. TD Bank don't know why this is happening but it needs to be changed. If my external account is showing up on the website, why not on the app?
Mobile deposit is now broken 1/5
Used to be able to deposit checks on this app just fine. Never had an issue.
Now I'm in another location nowhere near a local TD Bank, and something introduced in one of the more recent updates (?) has broken mobile deposit.
These are machine printed checks taken with an iPhone 6 camera literally under florescent light, and it tells me that there's something wrong with my image. (Clearly there isn't...) Tried 10 different times and still won't accept my check pictures. I'm screwed if they don't fix this. Will have to open a local bank account to deposit it and leave TD.
Don't want to have to do that, but if they don't fix mobile deposit ASAP then I literally have no choice.
This app locked me out. Telling me i have the wrong password, then when i went to reset it it says i dont have the right social. I know what my social is. That aside at least 70% of the time before it locked me out i couldnt access anything because they were "having issues". This app is trash. Dont bother with it.
Who designed this thing ? 1/5
The entire design is ugly and out dated.
Not streamlined or user friendly at all.
This would have been ok in 2009.
How is something like this even released.
I also bank with chase and man do they have it right. TD you dropped the ball with this one. This app is poorly design. Straight trash
Love it! 5/5
Love that TD is concentrating on delivering more mobile solutions to their customers! I love the app and cannot wait to see what other features come out in the future!
Terrible app compared to other apps 1/5
TD bank itself is not bad at all. But their app and online banking are just terrible. Compared to other banks that I use - definitely they need to develop a new app and integrate card services with bank accounts in a right way. The way how it is now is just terrible and not viable.
America's most INCONVENIENT Bank 1/5
I HATE THIS BANK! I've never seen a bank go out of the way to make things difficult for a customer! Closing my accounts this week and moving them to Chase. Please don't waste your time and money dealing with this bank!
Won't let me log in... 1/5
By Eric J Cordero
This app was awesome...but hasn't been working for awhile. I'm a patient person, I've always deposited my checks thru this app, made transfers, and and checked everything but I haven't been able to do that and do hope that this gets fixed very soon especially now that it's not just me and now it's other people too
You broke it!? 1/5
By Lou #2
App was great. Then you broke it with your last update. Now you can't log in. Oops - somebody messed up BIG!
This is a joke 1/5
Having just moved my relationship from Wells Fargo, both TD online banking and the app are years behind the competition. There is zero integration between banking and investment services, screen presentation is as basic as it gets, and instead of getting an opening screen that summarizes account balances and provides a relationship snapshot, you get a basic menu. TD needs to get with the program and make a significant investment to bring their online banking a competitive product.
It worked fine until several weeks ago... 2/5
... and then I couldn't log in. Still can't; neither on this app or the TD Business Direct app now.
Also, star reviews are nonsense. There should be only two choices: thumbs up or down.
Depositing checks is terrible 2/5
This app is Functionable in terms of viewing your account and information. The depositing check portion of the app is pretty terrible. I don't always have an issue but more times than not I have to do it more than once to get a good read and sometimes I do it 6 or 7 times and I still can't get it to read even though I'm doing it in a well lit area with a background that doesn't contrast poorly with the check itself. I do everything the app tells me to do. I'm not a big fan of TD Bank as it is, I only have the account because I have a loan with them but after that is done I would probably never use the bank again.
What App? 1/5
By Dom C.
I've downloaded this TD Bank app and have only been able to access my account twice. The other fifty times I have not been able to access my account because it states that this was probably one of those system hiccups. This app is a disaster!!
Can't log in 1/5
I haven't been able to log in this whole week. I check my balance constantly or will make a transfer if needed on the spot. Without the app working i cannot do that. Also I agree w/ the other fellow... put the account to icon on the left, not right.
Doesn't Work 1/5
Sure it looks nice but I can't login. I only have a credit card through TD, no checking account. It only lets you login and create an account if you enter a, "non-credit card number."
Won't let me download 1/5
I can't download the app, it's not Storage. I know this because I downloaded other apps checking if that the problem.
Always liked this app.... 4/5
However, I would love to know why you would put the "accounts" tab all the way at the end?? That's the first thing people check when going to the app. Please put it back to the front!
Used to work 1/5
Failed to read check images three times in a row. Gave up.
Used to be a pretty decent app.
Can't believe this passed approval. The interface and all over design is horrid. There are ads in the middle of the pages. They should take notes from Chase app
Can't open 1/5
Use to work just fine, with this last release the app will not let me log into my account. Gives me an error message. Ugh...
DO NOT TRANSFER 1/5
To today I decided to transfer $8 into my checking account. It then took out like $20 bucks from my savings and it's gone. I want my money back immediately. This is extremely stupid. How can you release an update without testing it for bugs?
Can't login 1/5
By Purple Pineapple Problems12345
I called over a week ago about this is issue and not even the Bank themselves know what is wrong with the app and had to request their software company it to get fixed. This is incredibly frustrating because it is inconvenient for to try and use my mobile internet browser (while having no wifi) to look at my bank account. Please fix immediately
Can't log in anymore 1/5
Please fix, this update isn't letting me log in to my accounts.
Ever since an update I can't even look at my account
iPad Pro not supported 1/5
Please fix the App for iPad Pro! It takes good 10 minutes to deposit the check just because the format opening is vertical but the App has only horizontal option!
Online deposit 1/5
Online deposit does not work, my only reason for downloading the app firstly
Mobile Deposit does not work 1/5
Something happened to this app and it needs to be fixed. To deposit a check, one must enter in the amount but there's a bug and it adds extra zeros every time, making it impossible to deposit the correct amount.
Appsess Problem 1/5
If you try to do anything at all other than checking your balance you will be smacked in the face by a message saying "Access problem." Horrible app, wish I could give 0 star
UI upgrade 👍🏽 mobile deposits👎🏾👎🏾 4/5
UI upgrades and stability are on point. The only drawback is your mobile deposits flow. The check detection fails too quickly. Good start though.
Very glitchy. I wouldn't want my financial app to be glitchy. Advertising this app at the local branch is great. I wish it worked like they said it would. I wouldn't trust doing a deposit via a picture because it closes down constantly.
Mobile deposit is useless 1/5
The app is useless. It worked fine, but deposits no longer work. First, the app no longer works with my iOS, and my phone hasn't enough memory for the new iOS. So I can't use the new app on my iPhone6. But on my iPad, the app cannot photograph a check, or make a deposit at all. Very disappointed they released the new app, when it does not work at all.
Working Again 🙂 4/5
For a couple of weeks this app had stopped working for me. I was getting multiple login errors with messages to reset my password. But today it seems to be working. I've never had problems with the TD Bank app other then the last 2 weeks and I've used it for years. So I'm glad to be able to resume use.
Wanted to give zero stars 1/5
Consistently forget your password? This app is not for you. If you forget your password 3 times it locks your account and makes you CALL customer service. Get like Capital One, TD bank and add a pattern password option. This is 2017, if your app is not simple I don't want to use your bank.
FIX MOBILE DEPOSIT!!! USED TO WORK FINE... 1/5
The last couple of checks that I have tried to deposit through the mobile deposit app have not been accepted by the app. It used to work fine. It was a very handy app for depositing especially when traveling and conducting business away from an actual TD Bank. The last couple of checks that I have tried to deposit have been printed checks, very clear, and I have followed every instruction for using the mobile deposit. I have tried different surfaces, with the flash, without the flash, and it keeps rejecting my efforts. This has become troublesome because I have anticipated it working while conducting business While traveling - it has caused issues with depositing funds to prevent potential overdraw. SHOULD FIX OR REMOVE THE OPTION SO WE KNOW NOT TO RELY ON IT.
Can't even use the app 2/5
I was apparently enrolled in online banking forever ago (even though I said I didn't want to when I signed up for my debit card) and now I want to start using the app but I don't remember the username I apparently already have. So there's no way I can make a new account or sign in to my old one without having to to call customer service (which is a joke) or go all the way to the bank
Needed Help... 5/5
...and TD Bank solved it ASAP.
If anyone has an issue call their Tech Dept. They will do all they can to help you.
Love the app and the convenience.
mobile deposit fail 1/5
By sorry banker
Used to rely soley on mobile depost, until I was recently forced to upgrade to the new App. Sadly, no matter how I fidget and tap, I cannot get the photo to take. Very disappointing!
Useless App 1/5
By Khun Manao
Open the App go to Log-in it asks you if you want to download the App or open Mobile web. I am in the App already, then you need to choose download the open from there.
Try to make a payment to a registered account, it takes 7-10 days to process.
Account Balances take 3-5 days to update on the app.
Pretty useless App.
mobile deposit doesn't work 1/5
Forced to upgrade operating system on my phone to suport the app, which no longer works once I did. tried reinstalling, but nothing works. Mobile deposit was the whole point, so this was a giant waste of time and effort.
Wasted an hour 1/5
The check deposit function is a waste of time. Somehow other banks are able to manage this but TD is not there yet.
Pain in the a** 1/5
Once a week I have to reset my password never had any issues until they put out update