Seriously? Wish I could give negative stars. 1/5
The mobile website offers more functionality than the app, and that was when the app would let me log in. Now, my login information is apparently incorrect in the app but works fine on the web. Broken, poorly-designed garbage at best.
Update: The mobile site now no longer allows me to log in and is forcing me to use this app that doesn't work.
It's a good app but it should and could get better 4/5
It's a good app I hope the bank puts more work into it to get better
Great app but, 4/5
please change home buttons when I log in. I'm not looking to send money. When I log in, the first thing I'm concerned about is my account balance, then I can see if I can send money or not.
Worse App and Worse Bank 1/5
By So so...
This is the worst app I've ever used. For a bank to have such an app is a complete joke. There send a receipt of cash feature does not work I tried it over 15 times with four different people.
The app itself is full of complicated movement from place to place it is very difficult to find anything.
The text on the app is super small even for young person it's very hard to read, this app was not set up properly and I think they should fire the entire technology department and hire some professionals.
The customer service with this bank is also disaster send you canned responses instead of responding to your request it does not seem to really care about you, when you call customer support they just want to get you off the phone. The worst bank. Simply the worst bank with the worst app!!!!!!
can't wait to get my sign on bonus and take off from this bank.
They should be ashamed ... 1/5
Such a convenient bank has such a terrible app. Always asking for new password, kick you out, and not functional....
Time for a new update 2/5
Just need to add more options and make the app more advance and easier to use.
By Chipmunk doggie
I've had multiple issues with this app where it displays the incorrect balance and therefore I think I have more money. It sometimes doesn't show an update for a day even though other times it only takes a few seconds to show. In addition, sometimes it transfers from the incorrect account even though it says it's transferring from the one I selected. I've had multiple over drafts because of these issues. Just use the website or go to the bank.
HORRIBLE. "Upgrade" does not work for IPad. 1/5
I used the previous TD deposit app 100 times and it worked fine. I could do a deposit in a minute. The new version would not work on my IPhone 5 so I was forced to download for my IPad and IT DOES NOT WORK. I TRIED AND TRIED... 15 minutes of trying to take the photo over and over... this updated app STINKS. Boo.
By Dor on NJ
Updated app is a lot better, but you should be able to log off from any screen & not go to the menu. This helps prevent fraud because you can leave the app & get in without logging on.
I have to always manually deposit the check via mobile deposit. The auto picture rarely works. This feature on other bank apps works fine.
What happened to mobile deposit??? 3/5
Latest update- the mobile deposit picture taken got worse. Use to pretty good now-very difficult to scan in a check being deposited. Using iPhone 7 plus
Never works 1/5
By Kit Kaplan
Every time I try to login using one arm sure is my current password it gets rejected in so I have to do a new password sometimes I put in the old one and it works sometimes it doesn't I have a serious memory problem so I have a formula for my passwords but if I try to use it and I've used it before I can use it again and I have to come up with a new password remind going to have to remember. I've had the problem for two years and every single time I try to use the app I and up having to call tech-support and waste my time on the phone doing another password
Awesome, I've used this app for 5 years! 5/5
Always get the whoops something went wrong notification when trying to transfer.
Bill pay 2/5
Please show payment amount options like minimum payment and balance. I have to go to web site to do this.
Like the ap 5/5
Very easy to use...
Check scan with phone 1/5
Doesn't work. Perfectly clear images of checks are rejected by the app.
Nice app 5/5
Easy to use, intuitive, Touch ID support is awesome, helps a lot. Nice job, TD
By Is "33@:)4!:@>_£,€|£" taken?
This is one of the worst apps I've ever used. Ugly, irritating, stupid features.
Consistently locks me out 2/5
Firstly, and my only real issue- this app frequently locks me out before I have tried logging in even once. I've changed my password each time, deleted and reinstalled the app several times, to no avail. I reported this issue twice, and I am betting plenty of other people have as well.
Secondly, the auto capture is really flaky. I know it's more of a frill and absolutely not necessary, but if an app is going to have a feature and take space and share with hardware, it should work well.
But otherwise, I find the rest of the app great and really handy. I would just like to be able to log in every time instead of half the time.
Just downloaded. Can't log in after 4 tries. Other reviews correct. Just wanted to see for myself.
Come on TD, you are better than this.
Great and simple 5/5
Love it. The updates changed the game and now the app is simple and perfect to use. Must have to keep track of your TD bank account.
Worse app 1/5
Not user friendly, not convenient at all. Account cannot login, I'm waiting on the call for 15 mins already, still not able to reach a customer service(that's why I hav time to write them a bad review). By one angry customer
Does not work... 1/5
Confirmed password and user name on computer... tried logging in on app and says incorrect information entered I've tried this stretched out over the last 4 months and still never worked for me... (iPhone 6s)
Have problem logging in 1/5
The app isn't working the way it used to. I can't login anymore and customer service told me to delete the app and reinstall but the problem persists.
Cant deposit checks!!! 1/5
After the latest few updates 90% of the time I cannot deposit checks, and twice I was told that deposit was successful and for another week nothing showed up in my account, after I went to the bank they said that there is nothing pending. Thank you for destroying are useful app
Need TD Canada Trust 1/5
The TD Canada Trust App needs to be made available on the US App Store.
What's going on with this App??? 1/5
By Crazy Traveler13
I can't believe for so long the TD App doesn't work at all! What's going on? I mean, it's 2017...... It's really bad!
Touch I.D 3/5
The touch I.D feauture stopped working ever since i updated the app
Does not work any more 1/5
It keeps saying my passcode, and user name are wrong. But when I log into the web it works. The finger print security does not work. This app is useless now. Not sure what happen. I even deleted it and re installed. Cleared my cash and still says I have the wrong info.
External account 1/5
This has to be one of the worst banking app I have. I have and had other apps that allow you to transfer money between internal accounts and external accounts right from your phone. This app doesn't allow the external transfer, even though I have regular deposits being made. I have tried and to find it but has been unsuccessful. TD Bank don't know why this is happening but it needs to be changed. If my external account is showing up on the website, why not on the app?
Mobile deposit is now broken 1/5
Used to be able to deposit checks on this app just fine. Never had an issue.
Now I'm in another location nowhere near a local TD Bank, and something introduced in one of the more recent updates (?) has broken mobile deposit.
These are machine printed checks taken with an iPhone 6 camera literally under florescent light, and it tells me that there's something wrong with my image. (Clearly there isn't...) Tried 10 different times and still won't accept my check pictures. I'm screwed if they don't fix this. Will have to open a local bank account to deposit it and leave TD.
Don't want to have to do that, but if they don't fix mobile deposit ASAP then I literally have no choice.
This app locked me out. Telling me i have the wrong password, then when i went to reset it it says i dont have the right social. I know what my social is. That aside at least 70% of the time before it locked me out i couldnt access anything because they were "having issues". This app is trash. Dont bother with it.
Who designed this thing ? 1/5
The entire design is ugly and out dated.
Not streamlined or user friendly at all.
This would have been ok in 2009.
How is something like this even released.
I also bank with chase and man do they have it right. TD you dropped the ball with this one. This app is poorly design. Straight trash
Love it! 5/5
Love that TD is concentrating on delivering more mobile solutions to their customers! I love the app and cannot wait to see what other features come out in the future!
Terrible app compared to other apps 1/5
TD bank itself is not bad at all. But their app and online banking are just terrible. Compared to other banks that I use - definitely they need to develop a new app and integrate card services with bank accounts in a right way. The way how it is now is just terrible and not viable.
America's most INCONVENIENT Bank 1/5
I HATE THIS BANK! I've never seen a bank go out of the way to make things difficult for a customer! Closing my accounts this week and moving them to Chase. Please don't waste your time and money dealing with this bank!
Won't let me log in... 1/5
By Eric J Cordero
This app was awesome...but hasn't been working for awhile. I'm a patient person, I've always deposited my checks thru this app, made transfers, and and checked everything but I haven't been able to do that and do hope that this gets fixed very soon especially now that it's not just me and now it's other people too
You broke it!? 1/5
By Lou #2
App was great. Then you broke it with your last update. Now you can't log in. Oops - somebody messed up BIG!
This is a joke 1/5
Having just moved my relationship from Wells Fargo, both TD online banking and the app are years behind the competition. There is zero integration between banking and investment services, screen presentation is as basic as it gets, and instead of getting an opening screen that summarizes account balances and provides a relationship snapshot, you get a basic menu. TD needs to get with the program and make a significant investment to bring their online banking a competitive product.
It worked fine until several weeks ago... 2/5
... and then I couldn't log in. Still can't; neither on this app or the TD Business Direct app now.
Also, star reviews are nonsense. There should be only two choices: thumbs up or down.
Depositing checks is terrible 2/5
This app is Functionable in terms of viewing your account and information. The depositing check portion of the app is pretty terrible. I don't always have an issue but more times than not I have to do it more than once to get a good read and sometimes I do it 6 or 7 times and I still can't get it to read even though I'm doing it in a well lit area with a background that doesn't contrast poorly with the check itself. I do everything the app tells me to do. I'm not a big fan of TD Bank as it is, I only have the account because I have a loan with them but after that is done I would probably never use the bank again.
What App? 1/5
By Dom C.
I've downloaded this TD Bank app and have only been able to access my account twice. The other fifty times I have not been able to access my account because it states that this was probably one of those system hiccups. This app is a disaster!!
Can't log in 1/5
I haven't been able to log in this whole week. I check my balance constantly or will make a transfer if needed on the spot. Without the app working i cannot do that. Also I agree w/ the other fellow... put the account to icon on the left, not right.
Doesn't Work 1/5
Sure it looks nice but I can't login. I only have a credit card through TD, no checking account. It only lets you login and create an account if you enter a, "non-credit card number."
Won't let me download 1/5
I can't download the app, it's not Storage. I know this because I downloaded other apps checking if that the problem.
Always liked this app.... 4/5
However, I would love to know why you would put the "accounts" tab all the way at the end?? That's the first thing people check when going to the app. Please put it back to the front!
Used to work 1/5
Failed to read check images three times in a row. Gave up.
Used to be a pretty decent app.
Can't believe this passed approval. The interface and all over design is horrid. There are ads in the middle of the pages. They should take notes from Chase app
Can't open 1/5
Use to work just fine, with this last release the app will not let me log into my account. Gives me an error message. Ugh...
DO NOT TRANSFER 1/5
To today I decided to transfer $8 into my checking account. It then took out like $20 bucks from my savings and it's gone. I want my money back immediately. This is extremely stupid. How can you release an update without testing it for bugs?