Needs iPhone X support 3/5
Use the app every day, doesn’t look right at all.
Crashing (iPhone) 1/5
By yea boooi
I can even sign in. As soon as I open the app it crashes. It doesn’t matter how much I uninstall and reinstall it doesn't work.
IPHONE X 1/5
Upgrade to compatibility!!!
Credit card pending transactions 3/5
It would be nice to see the pending transactions on the app.
Lights years behind other apps 1/5
My wish list
- Go direct to accounts
- no ads in first page
- different user interface
- showing bigger numbers in accounts balances
Support iPhone X: Face ID & Screen 1/5
Please update app to support screen size and Face ID on iPhone X. Also, logging in and displaying my accounts should be the default view, cutting down on one extra step every time app is opened.
Tried to sign up the first time. Would not let me create a password. Everything I entered is an old password. Key word here (my first time). I attempted backing out and entering all the info it required all over again and no use. Utter garbage. Will be canceling card soon as well. Deleted app. Don’t waste your time.
The is just Ok 2/5
The app works fairly well. Unfortunately there are waaayy behind everyone else. The app does not support face ID like the other big players. So if you upgraded to the iPhone X you're back to manually entering your password. I'm pretty certain that update will take many months for them to implement. I know touch ID took at least a year.
What’s going on? 1/5
App is not working at all all of a sudden and it’s very bothersome!! Please fix!!
TD has a good easy to use app. It always works for me but if there is an issue like I had this past weekend customer service support is not so good. It’s fortunate that this app works 99% of the time.
Online bill pay 1/5
This app is horrible when it comes to online banking. It keeps saying my info is wrong then after to many tries it locks me out
Touch ID doesn’t work 4/5
I enable the Touch ID feature to sign in but every time I enable it and go back to the app it prompts me to type my password. Other than that, I love the app. No issues other than that.
Great bank, great app if only it would work 1/5
Contact us ASAP works around 1 in 10 times. Great idea if it worked
Got this because the website doesn’t work with safari...same issues now on app 2/5
To add to the title of this, I literally just changed my password yesterday and again it’s telling me it’s wrong. I don’t know if it’s because of something with the iPhone X and the app doesn’t work the same with it or what but my passwords are in my keychain, there’s no way that the password could be incorrect. The website also has never worked with safari since I think version 9 or 10 of safari. The service reps just reply with the typical “ make sure your browser is up to date, etc” which the browser is always up to date 😤
Please update this app... 2/5
It takes literally no time to update this app for iPhone X, please update this guys. You’re a major bank. Making me want to switch to BoA smh 😒
Poor UX & Password Bug 1/5
There's a number of reviews referencing a password bug that date months back and yet this issue continues to persist.
This app is trash, plan to reset your password with every login and then don't plan on setting it your original password because TD is smart enough to realize it's the same password in the Forgot Password process but dumb enough to not accept the password when you try to login to begin with.
Spare yourself the time and frustration and switch to Bank of America.
Please add iPhone X support 4/5
Please add support for the iPhone X👍. Every time I open the app, I see black bars on top and bottom😔.
This app shuts down frequently at launch. Very frustrating. It also lacks some basic functionality like seeing the last payment in bill pay in a convenient way.
I usually end up abandoning the app and going to the full page. I keep hoping they will fix and improve the app so I keep checking back but nope.
not helpful 2/5
Switched from Chase to TD and I have to say, what a downgrade as far as apps are concerned. It literally takes nearly a week for a mobile check deposit to process (if that) whereas with chase it was always 1-2 days. It also takes about 24 hours for charges on my debit card to show up which is also about... 23 hours longer than the Chase app. For being america’s most convenient bank you’d think your account would sync with your purchases fairly accurately and it wouldn’t take a week to deposit a check. Pending time is just ridiculous.
Good App 5/5
I’ve used this app for years. It’s a good and convenient way to check and transfer money. I look forward to the iPhone X update with Face ID!
Not good 1/5
9 out of 10 times I can’t log in. It tells me something wrong happened while logging in.
So I have my account setup on safari, and it works great through that. However my EXACT username/password doesn’t work on the app. At first I thought “no biggie I’ll just change my password”
But NO, when going to the “forgot password” page I fill out all the info (literally all of it) hit submit get the ole “please answer all fields” message. Great app TD
App is broken! 2/5
By Peaceful summer
App was great but as of today it won’t open. Crashes. Please fix!
Crash & burn 1/5
By Rodeo Razzi
I used this app regularly& loved it. Then suddenly it Started crashing as soon as I opened it. I’ve uninstalled it and reinstalled it multiple times after iPhone system updates but still it crashes when opened. And whatever was done killed this.
Serious Log in issues 1/5
The app regularly will reject password attempts if it isn’t used at least weekly. First the fingerprint scanner fails then it rejects the password
May be switching banks 1/5
The overdraft fee is ridiculous. Especially when someone opts OUT of the program but still gets hit with overdrafts. Nope nope nope.
PLEASE UPDATE FOR IPHONE X AND FACE ID
Not support credit card only 1/5
I was applied for a credit card from TD and I am Very disappointed for this app. Excuse me, TD bank, this app doesn’t support credit only customer. Why? This is not professional. Even chase, Citi, Bank of America, American Express, they all supported that.
Terrible app 1/5
By Corey Krillz
This is a terrible app! Does no recognize your inputs and you repeatedly have to do the same actions only to get an error message 😡.
Needs better security 2/5
I’d like six security questions on my online banking and have to answer three at a time, not just one of three to log on from a new device! I need to make sure my private data stays private!
The app has major bugs 1/5
By Hossein T
I could not log into my account although same user and pass works on the web version. The “forget your password” has a similar problem.
Fix it please
By Gianna Dowdell
APP CONSTANTLY CRASHES
Needs Face ID 1/5
Boring interface 2/5
The interface is plain boring not attractive and the app is really slow they need to improve it and they need to make a TD Credit app i don’t understand how a bank like TD has this poor designed app. Don’t get me wrong i love This Bank but they need to hire who ever designed the chase app or intuit. Their rating is so low I wonder if they even care...
Turning out to be a dysfunctional bank 1/5
By Td Bank two thumbs down
Wait times exceeding 20 minutes to speak to a representative, limited options to personalize ATM services, not a single free checking account type with no stipulations, I’m with this Bank because it’s at the corner. I hope a Chase moves nearby.
Username and password 1/5
So stupid how even your username is hidden, I forgot my username because I use Touch ID so much and now I can't even change my password because I don't know my username
Worst bank EVER!! 1/5
If you have an option to chose another bank please do so. This bank is not friendly to those who aren’t rich or business owners. Nothing but bad customer service and fees for everything.
By AJ NYC
The App used to work fine. Now, when I open it, it immediately closes. I’ve updated the software on my phone and deleted/reinstalled the app. Still same issue. Hope it can get resolved.
Fire your developer. Can’t login. Says wrong password. Are you kidding me? App requirement 101. Can login on web browser just fine. What a joke.
Limited options 3/5
Options are ver limited
Great App 5/5
Some other reviewers couldn’t figure out why this app has some bad ratings, and I completely agree! This app works great, no issues 99% of the time (which is stellar for any app) and this has eliminated the need for me to physically stop in the bank for just about anything I need day to day. TD: if you ever figure out a way to give me quarters for laundry through my phone, I’ll drive to your HQ and personally kiss every single one of you on the mouth.
no good at all 1/5
five days trying to deposit a check and still giving me hard time 😡
The app won’t recognize my password and when I try to change my password it says “oops, you need to fill out both fields” even though I have entered my username and last 4 of my SSN. Who cares if it works though. Big Corp already has my money.
Easy to use 5/5
You can easily access all your accounts on this app. Making deposits is also a snap.
Can’t not even log in 1/5
Haven’t had a chance to use it, because of course if you can not log in there’s no way you can use it!
Cannot even sign in 1/5
I am able to sign in from my computer, but not via using this app. Pretty lame.
Great App 5/5
If you call customer service using the number from the app, they know it’s you calling. The greatest! Love TD and love this app.
The app lacks polish and style I think but it works perfectly well. It could use a widget for notification center for account balances.
The worst banking app 1/5
It keep asking stupid security question
Something went wrong
I might switch banks because this app is so bad 1/5
First time reviewer and I rarely complain but this app has been horrible. It makes me change my password almost every time I log in and features like mobile deposit don't work for me. Tried updating, uninstalling and reinstalling, mentioned it to customer service but got nothing. Haven't changed banks yet out of principle that I've been with TD since it was Commerce Bank and the possibility that this is just an anomaly but this app is prompting me to consider a switch.