They do nothing.
How is it that the tech app is frozen
Too long to respond 1/5
I can figure out app problems quicker then you answer a text!
Sprint sent me a tech App 1/5
By Brinafaye 1
It won’t upload STOPS A HAIR FROM FINISHING CONNECTING IN THE CIRCLE
Great app so far only used it once. 4/5
I sent a message and received a message back within a reasonable timeframe! My question was answered very quick & effectively!
Excellent company 5/5
In reading some of these reviews, I am shocked at some of the things being said. I have been with Sprint since they were Nextel...a total of 19 years. I have always had positive customer service. As a matter of fact, I can’t think of a single issue I have had with ANY device or service that we’ve had with the company. Oh, and for all of you pediments out there...no, I don’t work for them, and neither do any of my friends or family.
The worst EVER! 1/5
This “tech” names Astin is probably some dude sitting up on his couch playing video games and wasting all my time. He kept asking me random questions for at least 45 minutes instead of resolving the my phone problem. I just told him to just tell me his has no intentions of helping so just say so. I’m done!
I just finished chatting/texting with a tech expert. He walked me through every single step and was very patient being that it takes awhile on some of the steps. I would definitely recommend this app!
One step closer with latest update 1/5
App loads and doesn’t crash now, but when I try to go to the main menu it says there’s a connectivity issue. Therefor the app is still useless.
Tech Expert 1/5
The app doesn’t load anymore.
Doesn’t Work 1/5
By luv2 cruz3
Zero stars since the last updates do not work! Useless.
App won’t open 1/5
The app won’t even open up for me I’ve updated it and it still won’t open up. Just as bad as my signal 🤦🏽♀️
Close but no cigar 1/5
Tech gets a for effort but a f for results
Disability disabled rider 3/5
By Disability rider
There’s always room for more updates & better improvement.
Tech Expert 1/5
Garbage !🤬 App won’t even open 🙄
By Bogie 58
Tech Expert,had a recent update and it didn’t work,deleted itself 😎 App will not open 😡
After your last update this app is still crashing. I hope 🤞 Sprint Technicians get this app fixed because it does come handy when it’s working.
App keeps crashing 1/5
App just crashes all the time with IOS 11
App shuts down after opening 1/5
App shuts down after opening.
The app crashes upon entry. Very frustrating when a person wants to learn new things about their phone. PLEASE FIX THIS IRRITATING & PROBLEMATIC app!
Nobody is helping me 1/5
I have sent my message numerous times. I am having technical problem with my phone, I have sent the message numerous of times and nobody is responding. What is the point of the app if nobody will help you.
I need help and the app keeps crashing
Bad update 1/5
After most recent update, app won’t even open now.
Your app keeps turning off since this new update 1/5
You, are not in compliance with IOS 11’s
Latest update. I, can ask for help, if your HelpDesk needs it more then I do.
It’s hard to believe, I can’t use an app,
That suppose to help.
Sorry, but, fix it. OrIm deleting your app,
Don’t want to wasted space.👎🏽👎🏽👎🏽👎🏽
What happened! 1/5
After I updated the app this morning, it won’t open now. Every time I push the app to open, it closes right back out continually to my home screen. It seems buggy.
Doesn’t do what it’s supposed to 2/5
This isn’t a review of the company, merely the app. This app hasn’t worked for me, ever. You’re supposed to be able to report slow data speeds. I’m not sure how someone would do that. Whenever I open, I see all the crap they have “recommended” or I can chat with support, but whatever lies behind the home button is a mystery to me. Every time I’ve tried to use it, be it with WiFi or with full bars, I get a “Connection Error.” I guess if you wanna chat with support it’s helpful, so two stars I guess.
Sprint service 1/5
A string and two soup cans works way better!
I can't even send a message to start my chat.
Fixed my problem... this time 3/5
Waiting for the rug to be pulled from under me. Sprint (notorious for bad customer service) did help me identify that I was in a service outage zone. (Why they would not inform customers DURING an outage is beyond me) but after 45 minutes searching online and calling. I got a dead end automated message that said download the app. So I did. Surprise I'm in an outage zone. Okay so they helped me this time. We will see if the service continues to deliver on more difficult issues. Also there are mostly spammy reviews on this App. Continue to scroll. 😑sooooo I don't think it's receiving as high of a score as it's stating. Most reviews don't even seem to be speaking about this app at all. Just random words thrown together and a 5 star rating. That seems fishy. And the App Store should regulate the scoring more closely.
Great App, but one complaint.. 4/5
This is a great app that has a beautiful interface. However, I am extremely disappointed that you all didn't jump on the opportunity to name it "Techspert" instead of Tech Expert. Other than that, it's a great app.
Don't use sprint 1/5
This is the most fraudulent scam company in American history. Do not use!!!!!! They will fraudulently raise bill $100s. Refuse help or answers. I have proof on chat screen shots if anyone wants proof. They refused to answer BBB complaints s w anything but a prewritten fake email that has nothing do w your issues. Then after being always in time they cut your service after 5 days late cause you question their fake bills. This company makes Trump look like God. Stay away! Total fraud company!!!!!
Don't download 1/5
It wants ur phone #
Mrs. Robertson 5/5
By Lydia E Robertson
I love it they respond right away n fix what ever you need there very very very helpful
Blessings to you n his holy name
Service at sprint store 5/5
My phone was repaired at sprint store in Richmond heights the tech Justin was awesome and should get a raise in pay he had excellent customer service and he really helped me I don't know much about working my phone but he had so much patience and I really thank him and glad he work there I've been with sprint since 2000 and he was the best tech I ever came in contact with my name is Deborah Stewart phone number is 314-504-0410
Really like it!!!!!! 5/5
By Little Buzzy
The repasentivs no exalty wat to do my problem was fixed in no time!!!!!!!
Easiest way to get help... 5/5
The firs day I downloaded this app I immediately needed help with my sprint device. After i provided all of my information, i was connected with a Technician expert in like seconds I was impressed by that..I could understand the rep. Very clearly and she walked thru the steps and everything it only took about 2-3 mins and my sprint device is working faster than before... I would recommend this app for any sprint lovers instead of calling...
I took some time, a lot of fun
The real king will go forward
Believe in yourself, do you want it
Very good play software, each time can play of very happy!
Lakefront floyfsdsal 5/5
So interesting software was the first time I see, is really good
Every time log in the in the mind very happy, hope I can always love down!!!!
By Dhhhjhh nfjdj
The same type of app is too weak
Gob FBI you 5/5
Very good, is worth a try
The software design was very successful, like it
Very cow force a practical app
Feel very good, very good
Really is a very good software, used knows that good
Great App! 5/5
This is a great app for Sprint customers to get answers to all their questions about the mobile devices. They are knowledgeable and courteous. Must have app if you have Sprint's Total Equipment Protection.