Needs more options
Slow app and no picture messaging. 1/5
By IFarted Again
Slows down my to where is almost unusable. No picture message on iOS. It getting phone calls just says missed call. Miss the older app. Was much more useful.
Crashes all the time 1/5
I have an iphone X and it keeps crashing all the time. It freezes and restarts my phone automatically. They need to update this asap !!!!
Voice messages every day 1/5
By Aunty Sammy
Posting about bad customer support in the previous months has gotten one of my problems solved. I received the credit for installing and enrolling in the Disney Club. There is something new going on with app.
Dec 2017 - For the whole month of Nov & now Dec I have received notifications from TextNow that I have a voice message from a different number every day. It used to be one voice message every day, but lately it’s been 2 or 3. The area codes revealed are 224,220, 720, 722, 724, etc. Every time I call these numbers it does not ring, and on the other end it just beeps and automatically hangs up like it’s disconnected. I did not pay no mind to it, but this is every day (I swear). I do not think TextNow is allowed to do this. Isn’t there a law that protects us from this type of action by TextNow? These numbers belong to the app & although the app is free I spend my money to get credit.
It’s just ridiculous! It’s one thing right another.
Bad customer support
Sept 2016 - The offers that require you to install & purchase to receive 1000 credits or more is a hoax. Last Sept I signed up for an Emporium credit card after installing the app. The credit card application had to be approved in order to receive credit, and the offer disappears from the list of offers. When I called to complain the representative that I spoke to told me I needed to send them the offer email (that I never received), and stop responding when I kept asking where my credit was.
April 2017 - I purchased 1000 minutes for $15.99 & I never used it. When I lost my phone all of a sudden there was no old # (when I logged on the website) and I was told there was no record of it. I was also issued a new # and I was also told that I could not use my old #. I was never explained why.
Sept 2017 - I still use this app to text US #s for free & I think that it great! With good internet connection you can also speak to families & friends overseas for lower than .05. It is not free for any calls.
However, I am finding myself in the same situation with an offer for The Disney Movie Club where I am required to install the app (I don't even think there is one but I installed a Disney movie channel & a Disney TV) purchase 3 movies at $1.99 each & earn 1225 points. As soon as you complete an offer it no longer shows on a list of offers. It disappeared & so did my money but now I am waiting a whole week for a response after one representative by the name of Mohit told me that it was already credited to me (it never credited), then I had to refresh the app, and I did all that he asked. He told me he would push the credits forward so I assumed he would, but it seems like last years representatives - he stopped responding & it seems as if my credit will not come.
DON'T WASTE YOUR TIME OR MONEY. TEXT NOW & these offers are hoax!
Could be a great app 1/5
I initially started using the free app for an alternate phone number . To remove adds and keep my phone number I upgraded with a small monthly fee. The pop up adds that happen when you are trying to call also adds pop up when trying to answer. Paying the fee did Not remove annoying adds. Several times I tried contacting support as I did not see any instructions for removing adds from iOS . Support would (once) call but not leave an answer as to how to remove the annoying adds after paying. I then decided not to pay the extra fee as I was still getting annoying adds. The next time I opened the app there was a message "you have been identified as a high volume user. You must upgrade (pay the fee again) to continue using the app." I made a call from app approximately every two days. If this app had better support and/or help instructions this would be a very good product. The number one reason for poor rating however is their pursuit of more money that cheapens a good product. The ads and trickery (high column user??) ruin the product.
This app was good when 3/5
I found it last year. Now after the last update it’s gotten worse. Ads keep popping up and redirecting me to a website. It’s happened 6xs within 3 minutes. While on the app it starts to lag. Another issue is when I try to copy a text I can’t press the button that pops up. It disappears real fast. I have a back up app and none of the issues happen on it.
No help with abuse of app 1/5
By Al Alfred
Unfortunately Enflick has created the ultimate app for people that need fake and multiple numbers to harass others. I reported a user that was clearly abusing the app for harassment purposes and was told they are sorry, but wouldn’t do anything to stop the user or simply block my number from receiving communication from any number created through their app. DO NOT USE THIS APP!!
Appreciative and Grateful 4/5
All in all yes it can be slow, glitchy and quality isn’t top notch but I’m grateful for it. It’s Free! So of course there are ads..it’s free so of course there’ll be a couple of glitches and it’s free, dammit, be grateful. I am.
LOVE IT! 5/5
By Alyssa harless
Love it it’s the only app I can use because I don’t have a SIM card because mine broke so I use this all the time I’ve used for about a year now it’s awesome you should get it!
By Emily petillo
I love this app because if your kid like me and you don't want to pay for a phone and you want to text and call your friends you can do that all with this app! It's really cool and I love how you can change the wall paper and there's different ring tones. The only thing I didn't like was that there is no wifi. Cause when I was in school I wanted to text my parents or my friends and I couldn't because there's no wifi. So many people say that there is a lot of adds and it blocks the keyboard but I never get adds ever!! So I am going to give this app 5 stars😊🙂
too many ads and crappy 2/5
functioning on Wifi and Cellular data, data packets drop constantly and calls are cut off. The too many ads mess with the data stream. Get reliability up for phone calls. Texting working fine.
it’s ok 3/5
it’s ok so far, can’t complain but one thing...when i’m on the phone with someone they tell me i’m very quiet, both our volumes are all the way up but i still sound quiet...is there a way to fix it?
Bad Quality 2/5
Freezes, crashes. Ads play voice over if you ever get voicemail it’s drowned out by the voice over ads. Voice mail doesn’t work. Media messages won’t play. Text messages go through. Blocking feature convenient. Over all - bad quality.
Serious lag 3/5
Used to like this app but now it is so laggy !!!
What happened??? 2/5
By Fed Zepplin
Was a great app before the ads took over. The ads block the message bar below and they want you to pay to remove them
Porting my number in? 3/5
I'd like too
Keeps dropping my calls 1/5
What is up what that
By I don't bluff
No other texting/calling app compares. I have tried many. If you’ve experienced problems with this app, I would have to suggest it may be due to some problems with your own internet connection or a lack of information on how it works.
The sales ads, while necessary, are my least favorite part of it all. However, I understand it’s necessity to retain the features you get for free. At least you know what you’re getting.
My only issue is how I lose picture messages from weeks or months ago that I can’t get by scrolling back in conversations.
It’s pretty good just that if ur pranking a contact with Iphone it will say it’s another number for .... whoever
Love it but only one thing (Speaker) 1/5
This app on Samsung is way better, has better graphics design and capabilities.. which I personally think is kinda stupid.. come on! Focus on the iPhone a bit more.. I can't even edit number or put my phone on speaker while it's ringing.. plz make a real update
I am hoping this new update will make the app run smooth like it once did. Typing is really glitchy and takes a long time for the letters to appear on screen along with any other screen selection within the app. - wrote this right before updating to the most current version of the app.
- I just updated the app and it is as slow as it was before. I no longer receive calls for some reason and I’ll just get the voicemails also.
I wanted to use this free app for a while to try it out before going forward with ordering a monthly plan and text now phone cuz the prices look awesome. But this ongoing slow response issue is not giving me much hope for that.
This app is slowly rejuvenating into its once “nearly perfect” phase 4/5
By The guy 13
I recently gave this app a poor review describing how there needs to be a major change within the glitching the creates issues within the speed of communication. Whether it was texting or calling, it was quite frustrating to do either or. However, since the most current update, the app has significantly improved. There are indeed a few glitches that could still be fixed, but I appreciate what the recent updates have given us. Thank you.
Best calling/texting app ever created! 5/5
I use this app all of the time! It's very good and I love how I don't have to pay for texting or calling! It's the only app I know of that is free of charge on so many levels and doesn't trick you! 10/10 recommend to everybody!
דאס איז נישט נארמאל! 4/5
By Shterns Sara
Keep on crashing. Can’t do anything
Thanks updated it as soon as there was an new update now it seems to be workin fine
Not reliable 3/5
I did decide to pay for this so the advertisement is removed. However, several people said they texted me and I never got it and also the other way around. I text them and they never got it or got it the next day. So that is pretty disappointing. It happens several times with different contacts. I give it a few more days if it improves, but I am not going to continue paying for something that doesn't work right. :( However, when it works it works great. It just really runs my battery down. I wish that would improve too. Using it on iPhone 7.
Love it 5/5
I really like this texting app, can you update it so it fits the iPhone X screen that would be amazing!
Won’t even notify when you get a call 1/5
By Miss Cleveland
When I first downloaded the app it was fine, but then it started freezing up and to top it all off my phone won’t ring when a call comes thru. It’s very frustrating I have too many missed calls when you’re supposed to be notified
Communication angels 5/5
I absolutely adore TextNow and look forward to using the service with a handheld device.
Thank you for the development of not only the app, but the service in general.
You have my commitment to a long-term business relationship.
Worst phone call reception ever... 1/5
No wonder it's free lol but still, they need to work on the reception. Sorry guys.
Best app ever in general 5/5
By John wies
This is the best app and go to
FIX GROUP CHATS 2/5
This is a really great app and it’s good but in group chats people are named with there phone numbers and not there names that needs to be fixed.
More support 1/5
This app is ok. My phone was stolen and my app was still open on my phone. Someone is now using my text app. I can’t remember my email and I’ve reached out to several people from the “support “ tab on the website. No help whatsoever! Tried live support! Took someone at least 25-30 min to respond. I e sent or emails, no one has not yet responded back . It’s goin g two weeks now.
Its ok 4/5
This is a great app. I would like it if you wouldn't have to get a new number when you don't use the app much and I would also like it if you could put the persons name in the contacts and like it if it still worked without Internet and if you could be able to clean out your messages that would be awesome but other then that it is great.
I’ve never written a review on an app but as im sitting here struggling to write it because this app gave me a horrible bug I’ll never down load this app ever again it use to be so good till i got this bug. I don’t recommend it at all
Been using this app forever Love it 😎 4/5
Love this app and have been using it forever for phone calls pictures text, there were a few glitches but you guys seemed to have worked them out thanks for fixing my favorite texting and phone call app
Very angry mother. 1/5
I have complained for a few years and still no fix at all. Nothing. This app has never worked properly. Just fix it. People sometimes need apps like this for really important things. This app keeps me in touch with my sons medical doctors. Hes sick. Appointments, do you know how many i have missed? Cut the crap guys, theres plenty of apps out there that work amazing, why is yours like way different? It doesnt work at all. Fix this!! Not happy 2 years going on 3.
NOT WORKING AGAIN! 1/5
By Super Blonde
....And this time they forced me to buy a premium account. So I’m paying for this app which doesn’t even dial out? I can’t make or receive calls. All it says is “calling”...
Really laggy 3/5
I have the iPhone 6 and thought my phone was being slow but it’s just this app. The keyboard is extremely laggy and it’s hard to type. I usually have to use speech to text because it’s faster than typing my message. If it keeps happening I’m probably going to to use a different app.
Fix this! 2/5
It won’t let me put in my real number! It makes up a fake one. Please fix this so i can put a REAL phone number in
Amazing !!! 5/5
I’ve been using this app for nearly 4 years now, and it’s been just amazing. I rarely experience issues, glitches or any technical difficulties overall. After literally trying numerous apps out there that claim to offer the same services as Textnow, I realized that none of them had the same quality of service, reliability and most of them had hidden fees, with promises of free service, only if you provided them with credit card information.Scammers! This app is parent approved and my younger siblings who don’t have cell phones yet are able to use this on their tablets. Besides family, I’ve recommended it to all my friends as well as anyone looking for phone service without the monthly price.
Is good for coll
A Good app
1000000000000000 TERRIBLE 1/5
They reset my number every few days that I'm not on it. They don’t tell me anything until it’s too late. I had a number that I loved, now I have the worst number in the world.
I like it but one problem 4/5
I was trying to send a video but I couldn’t only pictures please fix this.this app would definitely be 5 stars if this is fixed
Needs a lot of work. So many issues 1/5
On top of all the issues that have been explained in the reviews, here are features that need to be added.
• Please make video viewing possible for when someone sends you a video in the chat
• Have older chat messages to automatically load instead of clicking a load more button
• Allow gifs to play
• Fix some charter issues from not coming up in a text
• Allow for me to swipe once to see when all messages were sent
• Make the app badge show the correct number of unread messages
Worked great for a few months, but no longer, i keep uninstalling n installing , please fix
SCAM ALERT! 1/5
You know, for awhile I thought this app was great! In fact the best on the App Store but BOY was I WRONG! Let me just break it down real simple for you, unless you plan on paying their "Premium Rate" to upgrade your account then this App isn't for you! This is App was running real smooth, decent call quality for about a week, maybe two weeks tops. After that, they identified me as a "high volume user" and basically put it in my face that I HAD to pay their "premium rate" to upgrade into a "premium account". Nevertheless, I was still able to use the App but it was super glitchy, horrible call quality, and even started to crash the app. Now that Ive kept on refusing to pay their "Premium rate" the App completely crashes after every time I launch it. Doesn't even work now! All because I didn't pay your "Premium Rate"? The point I'm trying to make here is DON'T ADVERTISE as a FREE CALLING AND TEXTING APP if you're just going to basically FORCE US TO PAY IN THE END! It also pisses me off to think about how Text Now is very well funded via excessive advertising yet they still decide to take the sleazy path of reeling in users, only to scam them with their "premium rate" in the end and if you don't like it, well their just going to crash your App, and there's nothing you can do about it. Let me reassure everybody that it's NOT the App that is crashing and it's NOT the device, it's all ACCOUNT LINKED. They give you the illusion that the App is just "crashing" or acting "screwy" but in all reality they are restricting your access to your account, and booting you out. So shoutout to the developers, you guys are real slick. but not slick enough! Farewell Text Now, and good luck!
I hate your app 1/5
By jj brewer
Another typical "freemium" app. If you don't pay for it they make so incredibly bogged down with stupid adds it hardly works. The best strong arm tactic they use that pass practically criminal is they place the add banner right over the text box so you can't see what you are ripping and you can't hit send
This app is a complete waste and another example of how they try to force you to pay. If the app was that good they would have the confidence in their product to let you use it without the BS . They must know that their app is not very good
Good if you dont have a cell phone 3/5
Too many ads.