Error code 1/5
By Breezy 💗💗💗💗💗💗💗💗💗
Can't use rewards fix this mf please
Never works 1/5
Have been trying over the course of a year at various times and software versions, never have gotten credit.
Cannot get rewards credit 1/5
Trying to get rewards credit is a nightmare. None of the restaurants near me, in NYC of all places, have rewards codes at the bottom of the receipts. That means I manually have to enter the information. Okay, no problem. However, every time I try to do that, I get an error message that says "Shoot! Your check can't be found for that date and location." Honestly, what is the point of this system if it never ever works?
CAN'T ENTER REWARDS 1/5
I have tried countless times to enter rewards code by scanning and manually entering as well as trying a day later and each time I get an error message!!!
Rewards point totals not in sync 4/5
I've noticed that the app shows one less point on the Rewards dashboard as compared to the total points on the Account Activity screen.
STILL Can't Set My Favorite Location! 1/5
Another Indianapolis location is set, but I want to change it, so I select Change & then choose My preferred location.
How do I mark this alternative favorite as my NEW preferred location?
Otherwise, the app is fine.
Do ANY of the locations offer Wi-Fi? Advertising that benefit would be valuable, as I'm already aware that the food & service are both excellent!
Rude waitress don't listen, told me I cannot share with my friend.Red hair tattooed ears pierced teenager.
Love it 5/5
I can place my order as easy as 123 nice job.
For the love of god add a special instructions section! 1/5
Please add an editing feature for all menu items or at least special instructions! I'm able to customized my dish in restaurant why can't I do the same on the app?! Please get it together Fridays. Thank you!
Tells me to download the latest version to use my rewards - I have the latest version, and it's not showing my rewards. Buggy.
Server down. Can't log in. New update, same issues...
Can't Order 1/5
Tried to order food through the app, couldn't input any numbers into the credit card field, only letters. And it's specifically the line for the card number. Don't bother with it.
1,000 point promotion.."system difficulties" 2/5
By Tammy Benjamin
Ridiculous.. long time customer and I cant check my points for over a week and a half now . I call 1-800-Fridays and can't speak to anyone to check points and I went into the restaurant again to see two managers about the probes and nothing they could do to help. Same problem with many customers.
Fridays app is experiencing technical difficulties 1/5
I have had this app for months but have never been able to log on to the rewards section. I get "The FRIDAYS app is experiencing technical difficulties. Please see your server for assistance." Uninstalled and reinstalled multiple times over many updates.
Doesn't work 1/5
Always a update. Still never works
Worst App 1/5
I've always had a problem logging in and after the update that hasn't changed. What a waste. Always says experiencing technical difficulties. Fix your server or hire a new IT department.
Doesn't work 1/5
I downloaded the app but the first time I went to use it it didn't work so I had to call and place my order and the I was just couldn't hear me and got the order wrong.
It's okay 4/5
The app is good, shows you the menu and able to order online to pick up. I gave it a 4 star because it would be better if it had a menu to make a reservation. It's would be the best if you can make a reservation, lets you save a place to eat with a group and don't have to wait. On the other hand, it doesn't scan and accept the code, don't know how you're suppose to get the points.
Good app but... 3/5
It's a great app but it's slow, even if I'm on wifi. Also it never works when I try to scan the receipt.
The scan tool for the rewards doesn't work and always says it's having technical difficulties.
Worst App Ever 1/5
Can't ever login.
Server said they are very frustrated as customers blame the local franchise.
NEVER WORKS! Can't even sign in or redeem points properly!!!
NO Good 1/5
Cannot sign in, it has difficulties working even at Fridays they couldn't get it to work. Tried for 2 Weeks
Constant technical difficulties 1/5
That's all I ever see with this app. Ridiculous.
App is terrible. 1/5
I am always experiencing technical difficulties during checkout. I have not been able to order using the app yet.
Straight up! Doesn't work. 1/5
This app needs some serious help. Unusable. Doesn't work. For such a big company you'd think they could pull it together with an app that works.
NEEDS UPDATE 2/5
I was originally requesting ability to use rewards with a pickup order via the app, but it doesn't even work to redeem points in the app for an in store visit. App has been deleted, re-downloaded to no avail. Please fix.
This app has not worked in months now. It's just trash now
I cannot order on the app even though there is a specific tab to order. All I can do is see how many points I have. 😠
Interesting idea. Doesn't work 1/5
By Branden Russell
Doesn't stay logged in. Crashes and looks ugly.
Gift Card payments 4/5
I like the app but would like to be able to pay with gift card through app and be able to pay part of the bill with gift card then pay balance with credit card through the app
Same crappy non working app 1/5
By Cpf Stifler
I've been a regular at Friday's since 1990 at the first store ever opened. They can't seem to get with the technology times. This app has been broken for 2 months. First the camera would never ever scan, and now you get a message when you try manually submitting saying "this is embarrassing our system is down try later"...same message for 2 months now??? If you email customer care at Friday's they either don't reply or if they do, come up with zero solution. Yea yea I know "give your # to the waitress for points". I have tried in the past and it was difficult to get them to do that after the fact because they need the manager involved and it takes too much of their personal time to get the manager out. Fix your app on here because you are losing regulars like myself who decided to go to your competitor next door until it's fixed :(
Can't enter rewards 1/5
I have tried multiple times over the last week to scan in my rewards for my last purchase at Fridays, and every time it fails because their system is down.
Bad app! 1/5
I have a Friday's reward account but it won't let me sign in or request a new password. It freezes up after I type my email address. On an I Phone 6, with current IOS. This the worst business app I have, and I am deleting it!
"Oops this is embarrasing" 1/5
I have not been able to get stripes for 5 days now. From reading the same complaint from many other people, I can't believe that you are not aware of the problem. There is a rumor that TGIF is going out if business. I hope that this issue with the app has nothing to do with the rumor. I went online filled out my request for more stripes three days ago and no stripes awarded.
Doesn't Work 1/5
Impossible to add rewards using this app. The scan receipt feature does not work. Manually entering receipt number does not work. You wind up holding on to a pile of receipts. The pay your bill feature does work and is very convenient in a busy restaurant. So, in summary, when you need to pay them, the app works. When they need to pay you rewards, the app doesn't work. Hmmmmm... Not sure why they would want to irritate their customers. As for now though, don't waste your time downloading the app. It's worthless.
Can't get credit!!! 1/5
By Chelsea Sprite
It's annoying trying to keep receipts with the scan barcode only to have it NOT scan, and when I punch in the numbers, it says the exact same thing "oops! This is embarrassing! Our service is down. Try again later." It's been a week, and I've tried every day! How long do I have to wait!?
App doesn't work for rewards.
Let's you claim but not enter points 1/5
The server is always down when trying to scan in my receipt. ALWAYS! This app has been bad for YEARS!
Problem getting rewards 1/5
I scan my receipt and always get prompted that it cannot connect to the server
The app doesn't work 1/5
The account has plenty of flaws and doesn't work. I wouldn't waste the time on the download
Doesn't work 1/5
By Belly 2011
This app is useless. Never works. It doesn't even deserve one star.
Overall nice app.
Mobile ordering seems easy, but unable to use Rewards during checkout.
Integrate access for Touch ID & Passbook for the Rewards program.
Works great! 4/5
The app works great! Easy to use! It'll get 5 stars from me when it supports Apple Pay!
Horrible update 1/5
Can't log in... Someone messed up big time on this one!
Horrible Upgrade 1/5
By Miracle's Mom
After the update I can no longer get into my account.... This is wrong I have over 600 points
Not signing in 1/5
It won't let me sign in to the app. When I request to change the password it's telling me that there is an error. Please fix this!! I need my rewards!!
Does not keep me logged in 1/5
Complete garbage app. Can't sign in, can't reset my password. Completely useless
Frustrating app 1/5
I have a stripes account and when trying to log into the app it always says error. I have an iPhone 6s with recent updates. It's really frustrating when I want to use my rewards while in the restaurant and have to use safari which takes forever to load. This could be an awesome app, if it allowed people to login!
Freezes up!! 1/5
Do not download this app, it freezes after you submit your payment!!
If you pay the waiter regularly after the app freezes ensure you check your statement because you will be double charged.. Save the headache and don't use this app!!