Rewards section doesn’t work 3/5
As someone said before, an error message comes up when you hit the use rewards option. Please fix on the next update.
Worst App Ever....2 updates since it started crashing no fix 1/5
By Technology Teacher
Crashes immediately. Attention TGI Friday's are you out there? The 3 update versions to this app since July 2017 have not worked (crashes on start). IOS 9 device. THIRD time I have posted...still no fix......why add features if app won't even launch?
Concept ok but useless 2/5
By Huguette A R
This app is useless if I can never redeem the points I have earned. Every time I go to “USE REWARDS” it says my points cannot be located under this email. Some error always come up.
They make sure you can pay but cannot fix the issue of not being able to use your points that you earned.
Apple Pay 5/5
Yes! Apple Pay, finally!
Double check your location! 1/5
By Least eve
Really needs a location selection page in the ordering process. Placed an order and it’s not until the receipt that it tells me Syracuse NY. I’m over 70 miles away from there. Had to call them and cancel the order. Then change the location in the app before completely rebuilding the order and placing again.
Sends your order to wrong store 1/5
Even after I double checked and confirmed my order location, it still sent it to the wrong store and I am going through hell trying to get my refund. Don’t bother using this app. Not worth the perceived benefits of being easier. Definitely not easier.
still broken after 3 months 1/5
By Cpf Stifler
I've been a loyal customer and regular for 24 years. I go 2-3 times a week since it's within walking distance to my house. No more. I'm boycotting til you fix this app. I have a bunch of points I want to use and can't get in. It flashes when you click to open the app like everyone else says on here and shuts down. I tried to get in through the web and it tells me incorrect password almost always even though it's not. What a frustrating thing to have to deal with. 24 years I'm a regular 2-3 times every week. No more. And neither are 4 other regulars. Many times we are the only ones siting at the bar from 5-7 on Monday nights. Now no one will be there until you fix this. We've all had it. I've complained 4x. Only 1 response out of 4 and that was 2 months ago. Said "we're working on it?" 2 months? I could have written a new script for it in 24 hours! Just horrible how you guys treat people. Oh and get your open table thing fixed with their app too. No one in the restaurant including the manager knows how to check you in to the open table app when you make a reservation. I give your company an F-. Well it's back to carrabas and bonefish grill to spend my money until it's fixed...cya Fridays :)
Worst restaurant app 1/5
Terrible app . Spend tons of money here and my account won’t even log me in to redeem points .
Don’t waste your time. 1/5
Order online? No
Pay while dinning? No
It doesn’t do anything but take up space.
If I could give it no stars I would.
Does not work 1/5
I don’t understand why you can’t get this right. I can’t sign in, I know my da*m password.
Still can’t use it 1/5
By Shahar HD
Technical difficulties every time I go to checkout.
“See your server” - the whole idea of having an app is to do online ordering before I get to the restaurant...
I’m hangry. 1/5
By hangry guy
Wanted to order their deal that they keep advertising during the World Series. Can’t find the link to order online and pick up. Lame app. Don’t download
SHAME ON YOU TGI FRIDAYS!!! APP IS A TOTAL EMBARRASSMENT TO YOUR NAME!!! 1/5
I’ve had this App for over 5 years, and from the beginning of downloading it; it STILL doesn’t work correctly!!! EVERY time I go to TGI Fridays & attempt to use the App inside the restaurant, it opens yet it doesn’t receive my password. I KNOW MY PASSWORD, yet it CONTINUOUSLY says; oops that was the wrong password. Or something to that effect. YOU SHOULD BE ABSOLUTELY EMBARRASSED!!! I am a witness that, NO MATTER how many bug fixes or updates you do on this App, IT STILL DOESN'T WORK!!! I’m totally curious as to how this App is the ONLY 1 that can’t get it right! TGI FRIDAYS YOU SHOULD BE ASHAMED!!! All the money customers spend in your restaurants, and you can’t even offer a HALFWAY DECENT APP FOR THE PUBLIC TO USE!!! SHAME ON YOU!!!!
Avoid this useless app 1/5
App crashes on launch. Completely useless and to give it one star is one star more than it deserves.
No reward points! 1/5
Apparently somewhere there is a flaw. Even tho we downloaded the app and participated in the program, we received zero points for our most recent visit to a Fridays restaurant. The waitress lets us know that with our order we should have enough points to receive a reward for our next time we come to the restaurant, but instead my account shows zero points!
Does not work! 1/5
By NiceNRG Jewelry & Gifts
App crashes; does not open. Please fix!
App crashes! 2/5
I agree with most of these recent reviews. As soon as I try to open the app it crashes. Never had this problem before. Upgrade seems to have made it worse!
The app does not work. It crashes as soon as you try to open it. Please fix!!
Fix this update 1/5
New update doesn't work. Can't open app to get points for your food. Useless app.
This app is a waste of space on your phone 😬. I had a few evening meetings so we tried the app to save time.. It never worked..
Crashes on open 1/5
App crashes upon opening. Even after uninstalling and rebooting phone. Totally unusable.
App keeps crashing 1/5
As soon as you open it it closes.
Bad update! I want to go back to the previous version! 1/5
The app won't even open. I click on the icon and it flashes and goes away. If I try to open it from within the App Store, it opens and stays on the launch screen and never goes any further.
the app doesn't work 1/5
Go back to the old update
By Rajiv goblin
Crashes on opening 1/5
By Runway fan
How can I check my rewards? This is terrible. Please fix. I'll eat elsewhere till I can open app.
By Cmk girl
Can no longer use app. Try to open and won't work. Very frustrating I have a lot of points I would like to use. Get it together Friday's!!!
Won't open 1/5
By Sears rater
It used to work fine, now it won't launch. I have over 600 points. Please fix asap.
App crash 1/5
This app crashes with new update. Does not open and the website had an error as well!!! I'm at TGIF and cannot use my 900+ points. Now what....get it together Friday's. I will be calling company tomorrow
Very disappointed with new version 1/5
Like others have mentioned the latest version crashes as soon as you try to open it. I was very upset when I tried to open it while sitting in the restaurant ready to order.
Help! App does not work! 1/5
I was recently in Friday's, and tried to open the app to download a coupon with my points, and could not open the app. I had to go on my browser and go to the website for my account number in order to use the points. Thankfully I knew what I was ordering was on the list of foods I could use points. If I was checking to see if what I wanted to order was on a point list, or I would just get money off on the total - I would be out of luck. Go back to the previous update until you fix this one, so we could at least use SOMETHING.
Rewards forfeited 1/5
I had this app since 2013 and have received free food from the rewards program.I don't visit very often but I wanted to redeem my rewards for a free entree. After many attempts to log in (I didn't even update it yet), I found my rewards were forfeited. They changed it to where you now have to visit at least once every 12 months to keep your points. I will be deleting this app especially since seeing the new update is crashing so much.
App crashes 1/5
By Works a lot too
Cannot open app-Crashes every time. Help! I want to use my rewards!
Updated the app and now it won't open. Should've left it the way it was.
Crashing for me too !!
Been a minute 5/5
But this update Could Be the best yet.
Crashes immediately after the new update. This app is completely useless now.
By Lovely Vicky
This app is horrible! I don't recall this app ever working properly. I've been patient waiting for it to work but it appears no efforts are being made to have it work. I'm done - uninstalling.
Was working great.... 2/5
Update: 7/24/17 Still very disappointed. Can't add my receipt to obtain my rewards credits. Please bring back this feature. Absolutely horrible app support also.
Was working great, now it won't let me add receipt info for rewards credit. Even happens when attempting through mobile browser site too.
Please fix. Thanks!
The app constantly crashes. I tried to place an online order today and I couldn't, the app kept giving me two different error messages. The stripes code on the bottom of your meal reciept also never works. Horrible app other than keeping track of your points!
Never accepts credit from a receipt. Pointless app
Add Apple Pay 3/5
Apple Pay would make checkout so much more convenient.
What is wrong ??? 1/5
Not able to place orders !!!
App works great.
Not Loading 1/5
Every time I open up the app, it told me to update/download the latest version and in order to get the latest version I had to uninstall and reinstall the app, which I just did. Did all this while on LTE and not wi-if, which shouldn't matter. Now the app just says loading and won't open. Seems a little buggy.
Add credit 1/5
By Create a nickname jfjfjrfn
Add credit never works and the app freezes up all the time.
Needs improvement 1/5
I installed this app at the request of my server. At first it seemed like a good app but...
You can never get credit for your meals. The code on the receipts never work. I just went to Friday's on 6/3 and same issues. The server said she would put the points in for me and took my email address. Today 6/5 I got an email from them (the app rewards program) saying they cannot process this request for the following reasons and list some random reasons.
If you can't scan your receipts what is the point of this app? You cannot get rewards!!
Also the only thing the app works for is scanning the receipts to pay my bill but will still not associate the bill to the account.
Add credit never works 2/5
Everytime I try to get my stripes with my reciept it never works. It's just annoying when I'm ready to leave and also when I try to pay my bill it never pulls up either.
Order online 1/5
Am I lost or don't know how to do it? Is online ordering not available in my zip code 92804 (anaheim).