Don't download 1/5
Can't make payments through app, fix and I might consider 3star
Can't pull up any of my account info 2/5
By Ill Illusions
This is a very disappointing app. Great ideas and layout but I can't ever get any of my orders to pull up. I get texts from HD with updated order info and can't ever access.
Terrible in-store app 1/5
When I'm in the store, it never works to do a price check, nor to find anything. I never have that issue with the Lowe's app, which is far superior.
Keeps refusing to search 1/5
I will be either on wifi or LTE and it says that there is no connection. I need this app for my job and I keep having to delete and reinstall the app.
Zero star 1/5
One useless app. Website is much better.
In Store Search 5/5
It's really useful to be able to search a brick and mortar store.
I can't speak to buying on the app, but the search works perfectly.
Availability problem 3/5
This app works well enough with one noted issue. When you search on an item, you can check overall availability or in your selected store. However, checking in store does not return search results that are currently available in the selected store. I might give this a pass if it was merely an inventory issue. But the app actually returns some search results which are online only. What the hell is up with that? I know how to order things online. And there's this thing called Amazon which can get me what I want in two days. When I'm searching on Home Depot's app, I'm looking for something I need today. So a bunch of results I have to order online serve to just piss me off.
Shopping cart is busted 1/5
Unable to view shopping cart. It just freezes or times out. Used to work but not now
Clean and Perfect??? 3/5
Horrible and misleading app 1/5
If I could give this negative stars I would. When I choose an item and filter for items sold in that specific store. It gives me a list of items that the store does not carry at all. Helpful improvement would be to have an accurate inventory of the store in the app. No wonder Lowes is so much bettet
Bring Back the Pro App 1/5
By Shawn Khan
Home Depot needs the bring back the Pro App & add the ability to add Lists, place orders Etc. This app may be OK for consumers but NOT for Pros, that's why discontinued app was called Home Depot Pro.
Every update crashes 1/5
Ever since a year or more ago the app just opens and crashes... Sad because I used it a lot... Now I use Lowes
Never had any issues, until now! 1/5
One of my favorite apps that has now gone south. Used to work great and now nothing but glitches and issues. Please fix!
Good Idea - Not so good execution 1/5
I have used the App but was unable to complete my order. It kept looping back to
The beginning. Furthermore, I would like to use moble payment on my iPhone (Applepay). It is quicker & more secure for me. I can use it at my local Sherwin Williams store and both local hardware stores near me - why not also @ Home Depot? That would make Things much better than Amazon too!! Thanks!
Crap app like Home Depot crap 1/5
This app crashes. Won't work most of the time. It will helpful to me if I'm checking the items that I need before I head out to the store. Page won't load. "Retry" prompt. Get your things straight Home Depot tech Dept, if they have one.
Why is update always "REQUIRED"? 1/5
This "new" method of requiring updates at every new iteration is getting old. Why would the version you released 30 days ago suddenly be unsupported?
I don't use the app every day but the last 3 times I've opened it I get a screen that my version must be updated. Sometimes I just need to search for something I need, I don't need an update.
Horrible app! 1/5
Home Depot's website and app are just obsolete. I'm headed to Lowes!
Not great 2/5
Most issues have already been addressed by other reviewers but I have deleted the app because of the obnoxious sort/refine button bouncing up and down when scrolling. It's so distracting and annoying that using a browser is far better than this.
Where's the negative one star? 1/5
I downloaded the app at the suggestion of the website and some emails from Home Depot. It doesn't even work. When I try to open it, it just sits there thinking then gives an error message. Delete!!!
Seemed ok until I wanted to select options 2/5
Looking for an appliance. I couldn't find the option on the app to allow me to select stainless, black, or white. I ended up purchasing from the website, which is much cleaner in my opinion... Also, why shove all the selecting and payment processing on the right side of the screen. If I'm going to pay, make it clear, in the center. UI needs review! Otherwise it's just a lousy rehash of the website.. why bother have an app?
Two stars because the search works well.
Not Buying Now 1/5
Just about to go on the app to purchase tools for a tool kit for my daughter who just graduated from college who lives in another state. After reviewing all of the poor reviews I am not going to purchase anything. I see a few responses from the app tech/techs from Home Depot and they seem like they're not concerned. Techs... was there a boss who was putting a lot of pressure on you to launch a new app before properly beta testing it? HD who's watching and guiding this development?
The app is not working 1/5
By Dane hammer
I've deleted the app and re-downloaded it every time I do a search it says server not found everything else is working except for this app and it's been happening for a while please fix. Hello
Beware! Delete this App! 1/5
The iPad version of this App has a very large "Buy It Now" button that cannot be deactivated. You will end up making purchases you did not intend to make with an unfortunate bump of the screen. Sure you can return them but who needs the aggregation? Shame on the greedy SOB that uses such trickery to increase their sales. Landscape only mode is irritating as well. App Deleted.
Don't waste your time! 1/5
By Atlantis regular
Embarrassingly bad app! Please hire someone to fix this app, or just don't have one. Totally useless, and painfully slow - a bad combination!
Seriously??? IOS 9.0 and above only? 1/5
I will not upgrade OS just to use Home Depot app, although I shop a lot using the app. No more since the app stop working unless you are iOS 9.0 or above! Good job Home Depot to make shopping with you more difficult. Guess what, whole suddenly Lowes app got higher usage on my phone.
Search is fundamental - it doesn't work! 1/5
Forced to upgrade app and now your search doesn't work. How am supposed to shop - oh yes I will go to Amazon!
Awful version!! 1/5
This version of the app is terrible. Too many hugs with the map. My store keeps reverting to a store that uses to be my store no matter how often I select a new store to be my store. Wasted time driving to the wrong store. Used to work well, but clearly has gone down a few notches.
Will not open due to forcing an update yet there is no update available. Let too many of your IT staff go maybe???
Love the app but.. 4/5
I have been using the app for a while, I find it most helpful when finding stuff in the store. I just wish it had an Apple Watch companion app to go with it. Lowe's app has it so yea come on Home Depot
HD app tries to force an update and it doesn't update 1/5
I USED to be able to use the app to find stuff while in a HD store, given the drones seem sparse and not that helpful any more later in the day. Now I'm stuck in a "Not supported, get the latest update" situation. Going to the App Store is no help as it says I have the latest update. Ahh well, at least the Lowes app still seems to work okay.
Needs work 2/5
The developer needs to do something else with the sort&refine feature. It keeps popping up. And that makes the pages lag.
Won't even let me log in. Website is fine, but the app is a mess seeing as it's impossible to log in.
App is sooooooo slow!!!! 1/5
The app is very slow. Rather pull up the website on my phone. Fix the app.
iPad app 3/5
This app does not rotate to portrait view. Why?
Used to be great 2/5
I used this app all the time. Recently I upgraded to a new iPad mini, and the app only works in landscape mode. Why?
Terrible App 1/5
By Philip's Ghost
Worse still 1/5
By Glucose Doc
Every now and then I try this crapware again just to show someone how poorly it works.
Search results are still not displayed, making it pointless. Can not pull up a single product yo purchase. Totally useless.
Can't even load 1/5
This app doesn't work at all. I downloaded it because I'm trying to buy a lawnmower and get free shipping.... because they charge shippping if you buy it in store. Delegated app within a min
Can't search for products anymore. Errors out every time.
Crap app 1/5
What the heck happened? This use to be a great app! Now it is useless. Any plans to fix it? Let me know please..
Can't find a hammer with this Home Depot app. "Error loading data. Please try again." But sadly the Retry button doesn't work either. No account information available either. Obvious database problems right now. Hope they can fix it soon.
Seriously ? 1/5
By Lil Ngn dat Can
Where do I start, I suppose I shall start with the beginning,(no search).
The photo-category squares don't even work, rendering this app now useless.
Is Lowe's hacking the server?
Get it together amateurs.
Used this app everyday till now. 1/5
I've spent $15,000 at Home Depot last year. I use this app every day to check if the physical store near me has something In stock. The new version of this app is unusable. The feature of "show in stock" box to check is now inconveniently hidden away in the sort/refine menu but worse, doesn't actually filter results to show only in stock items.
Deleted the app and will head to menards instead as their app still works just fine.
Additionally app loads items very slowly compared to before.
Not functional 1/5
By Paul Lohr
At the latest upgrade, the app no longer functions at all. How did this get through Apple's supposedly rigorous application testing?
User friendly 5/5
Makes accessing their availability easy when away from a computer and planning/viewing shopping lists.
App is worthless 1/5
By Dean Sumner
When shopping, this app lists everything except what you are looking for. The items that come up are totally irrelevant to what you are have requested. This is the worst app I have ever tried to use. You could shop for paint & drill bits, and this app will show you paint & refrigerators.
Another massive app failure 1/5
By What a pain 929273993
I used to use this app almost daily. Now it won't update and won't work. Great job guys! Since I can't use the app I've been shopping elsewhere.
Doesn't let me pay my credit card online 2/5
Step up your game H.D. !
Used to use it daily.Now it is worthless. Go back to the old one until this gets fixed! Home Depot is losing money on this