Great Content But App Is Quirky 4/5
By RB NYC
The content is the same great writing as the magazine that probably brought you to the app. For that, 4 stars. But, the app for the ipad is definitely quirky.
If you don't have an existing subscription and account, its not at all clear how to proceed. Its even trickier if you have an account but no current subscription. In the latter case, the Complete Ipad Setup didn't work - after entering everything, the app froze. After restarting, I tried the simple "subscribe" option, which did get me the iPad subscription. But i found no way to connect it with my online login.
While I think they need to update their app, the content is still worth it.
By RU Kidding?864
So I write a whole review, am forced to give this app one star, when it deserves none, then pressed "Send," only to see a message that the user name I chose was taken, and poof! My review went into the ether. (Shoulda copied, I know). I am a longtime TNY subscriber, so I try again: You'd think a media co. like Conde Nast would produce a better app. Ad intrusion is wretched. If that's all CN cares about, then they deserve to lose subscribers. Worse, though, are problems trying to link account with digital. Too bad for TNY. They're doing a great job becoming a daily go-to for news analysis, but that effort is sabotaged by poor technology.
Don't even bother 1/5
Don't even try logging into your account thinking that you will be able to access your subscription, even though you subscribed online while logged in to the website. Then good luck trying to link your subscription to your login information. There's no such option. Think you'll be able to get into your subscription by entering your account number? Good luck! You'll be getting an error message saying that it's already linked to your account. Then if you think you'll be able to contact customer support, you're bigly mistaken. The page freezes. Completely useless app. Do not waste your money. Get another subscription from a magazine organization that actually cares about its readers.
Worst App I've ever used 1/5
Don't buy a subscription if you are going to attempt use an IPad to read it. The screen flashes constantly, and I mean CONSTANTLY due to scrolling ads. I paid for a subscription and it is unreadable due to ads.
I am very disappointed that so fine a publication has such a terrible platform. I will definitely be cancelling my subscription because this app is not useable.
Still dysfunctional 1/5
Still the pits! Nothing happens like forever when trying to scroll. Pure garbage. Read on your computer in a browser.
....crashes like it's....
Garbage App. 1/5
I read the reviews and decided to give it a shot anyways- big mistake. I usually never write bad reviews. The app didn't even open- said bad connection. When it did open it was laggy and buggy. Seriously? One of the best US magazines? This is unacceptable- get your %*#^ together New Yorker or you'll lose your readership fast. It's a buyers market when it comes to journalism guys- don't think short term and cheap out on your app development. No one wants to pay for a crap app, and will drop you like a hot potato for another arts and culture magazine. I'm honestly considering doing just that (a long time New Yorker reader).
Can't log in 1/5
Every time. Then must contact customer service who says it is fixed, and it's not. Such a shame. Want to give up the paper mag but they just can't get it together with the app.
Ads! Glitchy ads! 1/5
I paid for a subscription. Why are there half page ads everywhere causing the pages to twitch and scroll out of control? Very disappointing app.
Won't download anything :-( 1/5
Horrible. Doesn't do anything other then say "close the app and try again".
Can't download any issues 1/5
What a piece of crap
By Liz Russell 2
Can't link my current subscription. I only get a prompt to subscribe, so I can't see any articles and am prompted to buy everything.
All my Conde Nast subscriptions are crashing 2/5
By Morgan Ward
New Yorker, Wired, and GQ open then crash. Please fix!
Please Fix this App 1/5
By cool as a cucumber
Getting very tired of being told to enter my subscription info every time I use this app, only to be told this user already has a subscription. Please Condé Nast I love your magazines, put some work into fixing your apps. Thank you
Paid for full year 1/5
Don't have access!!! Can't contact anyone, can't cancel...
Hello? Is the mike on? 1/5
Good god, New Yorker, have you no shame? Your apps don't work, won't register my account, won't register my wife's separate account on either iPhone or iPads. You don't respond to email customer service. A travesty for such a fine magazine. What - do you resent digital media or what? Why aren't you fixing this? Hello, app intern? Hire some pros to save your business. Surely Condé Nast has people to fix this.
Horrible app 1/5
Locks up, cannot read anything. Tried to cancel my subscription after one day but was unable to. A waste of my money.
Terrible app 1/5
This app is a POS sadly. It never remembers that I'm a subscriber and prompts me to subscribe every time I go into it. It's harder to navigate than it needs to be once I actually manage to get into an issue and start reading. I want to use it so badly but it makes everything so frustrating I just give up. Thinking about unsubscribing because of the frustration. Hopefully it gets better soon!
Zero stars- totally useless 1/5
I can log in through any web browser but the app is useless. It's never recognized my subscription, but when I try to link it, it tells me it's already registered, which then directs me to sign in, at which point it fails to recognize my subscription again in a never-ending cycle. I'll stick to the paper magazine for now but am incredibly disappointed in how useless their app is.
Great content, terrible app 1/5
I subscribed and unsubscribed within a week. The content is great but the app makes the content incredibly difficult to access.
The user interface is not at all intuitive and the places to "click" are not intuitive (and take you to unhelpful locations).
With some major renovations, I'd resubscribe. However, it's not worth $9/mo to have a difficult time accessing content.
Poor Interface 1/5
Love the content. Hate the delivery. They're trying to make it act too much like reading a paper magazine instead of writing a great app that works the way we already use our phones & tablets. The interface is clumsy and doesn't work at all as expected. It doesn't even always work like they describe in their help files.
I doubt anyone who works on this app is reading these reviews. I couldn't use my login, and when I tried to contact customer Service using the online form, I got partway through the form and then it vanished. Twice.
Works fine, but why such a space hog 3/5
The content is fantastic -- I get the print magazine as well as the digital, and I really like being able to find an issue again when I finally get around to tossing out that huge stack,
But iPad storage is limited, and this app takes up over 1 GB of space even when I have NO issues downloaded. What gives?
Too much trouble 1/5
I have a digital subscription through Amazon. This works great, I just open my Kindle or IPad & download the magazine each week.
However, TNY sends emails the newest daily highlights I might be interested. Usually, I would be interested in most of the articles, but am only able to download, or just open, 1-2 articles. A that point I get a notice that I have read all of my free articles, then prompts me to sign in my subscription in order to keep reading.
An exception is, if you signed up for the subscription thru Amazon, you have to call Amazon to get them to somehow "fix" the problem.... each time you want to rad one of their daily articles. Well this just is not worth the trouble !
I thought maybe this app would be able to remedy the issue. After reading all the negative reviews here, I am not going to bother with this app.
Garbage articles, even worse app. 1/5
This publication has gone south, this app has gone... souther? Not worth the subscription anymore, sad.
Complete piece of crap 1/5
Like everyone who subscribes, I love the New Yorker. But this app couldn't be worse. Forget the digital part of your subscription - the app has so many bugs and snags as to make it worthless. Thanks Condé Nast and the New Yorker for slighting all of us with useless technology.
Lost a subscriber 1/5
After being a subscriber for two+ years, the app wasn't giving me access to current issues even after the automatic renewal. Two messages to the app support went unanswered, and when I contacted iTunes support, they (without consulting me) canceled my subscription and are giving me a refund. Frankly don't know if I will re-subscribe (NB for more than the renewal!)... great content, but really crap support. Get it together!
The App is a Disaster 1/5
I've been a long-time reader of The New Yorker and the contents are amazing, but the app is a total disaster. They really need to update it -- The New York Times' app is way better than this.
(STILL?!?!) Please update to support 12.9" iPad Pro 1/5
The iPad Pro has been out for nearly a year. How about an update so we don't have terrible, hard to read, fuzzy text?
(Update: Dec 2016) Still no iPad Pro version. Unbelievable!!! Why?? I love the New Yorker but am forced to read it on paper, as it's essentially unreadable on the 12.9" iPad Pro.
Outdated technology 1/5
I can't even look at this 2000s design of the app
I can't believe how this publication attempts to literally empty the pockets of its readers. Your fees are shameful. Instead of trying to help the public in anyway, you have decided to get fat and rich off the working class people too. Enjoy your holidays and happy new year, my your profits be many...
Would not recognize the suscription 1/5
I have reinstalled the app several times I just cannot get it to recognize the subscription. If they want readers, charging $9 without providing content is not going to get them there. The New Yorker has not responded to email requests for assistance.
One of my favorite apps! 5/5
I haven't experienced any of the technical issues that other folks are reporting. After subscribing to a one-year subscription to the print edition in October 2016, I downloaded the app to my iPhone 7+, and it works smoothly. No glitches to report!
Won't download, cancel my subscription 1/5
Try to download after buying 12 week trial sub. Keep getting message "you already purchased this, so it will download now at no additional charge".... and then nothing happens. Wrote New Yorker, got no response other then directed to FAQs, which are worthless... so have cancelled my subscription and requested a refund.
So disappointed..now they've wasted my time too...
Don't bother downloading 1/5
By John Taylor Jr
This is possibly the worst app of any media entity, and I have a lot of them. If the print version ever goes extinct they may as well shut the doors.
like the magazine but the app is terrible 1/5
This app was not that bad when I was using 9inch ipad except that some stupid icons were wasting almost an half of the screen.
I'm now using 13inch ipad pro and this app is no longer usuable. Blurry characters, long lines so that I could hardly follow and by not supporting split view, there were no ways to adjust display size.
I can no longer read the magazine with this app on my ipad pro so I'm thinking of cancelling my subscription.
Just awful 1/5
By Connecticut cook
Love the content, hate the app. It just doesn't flow. I used it early on for iPad, dropped it hoping it would improve. It hasn't.
Good content, bad app 1/5
I like the New Yorker's content, and bought a digital subscription because you can't test drive the app without one (at least, it didn't provide me with any sample content to try it out with).
There are so many things wrong with this app: It generally feels like an app that was written 5 years ago and never updated, and it looks like they were far more focused on replicating the look of the print magazine than making the app usable. Navigation relies on a pop-up slider along the bottom of the screen. It says that the subscription will give you access to "the archive", but you can't actually read old magazines throught he app-- you have to purchase previous editions at $9 each. You still get ads, even though you're paying for the subscription-- and ok, fair enough, that's the case with the print magazine too, but it means you're better off reading through a web browser with an ad-blocker.
Even as a fan of the magazine, I don't recommend this app.
The app is just fine but... 1/5
.........it is no more than a portal for fake news, self-serving cultural supremacist propaganda, Cultural Marxists and reprobate anti-Christian bigots and their quislings.
TNYER is no more than a biased idiot box shilling for the jaded globalist, democrat in name only shadow government, a ministry of disinformation so sinister and void of objectivity and ethics that the government for whom they are lapdogs should yank their license. RT is a more credible news source than the faux "news" of TNYER.
Beware the statist/democrat/establishment media complex.
Beware The Enemy Within.
Works perfectly for me! 5/5
I use The New Yorker on my iPhone 6s Plus, and it works perfectly for me!! The app never crashes, it never freezes and the articles are always easy to read!! I love The New Yorker, and this app is worth the $8.99/month subscription.
Liberal bias 1/5
Too much liberal bias! Junk news which is more editorial than news.
crahed while reading and returns to main menu 3/5
By Sleepy new yorker
I love the New Yorker and the writing of course cannot be beat. But the technology and the user experience has a long way to go. It often crashes while you're reading – – this is especially frustrating when it's a very long article – – and returns you to the main menu. I think you should be able to search for older articles from anywhere. Additionally I just don't find the interface optimized for user experience. It is too issue-centered; why not have a much broader way to read say all political stories or all cartoons for all time? I'd also like to see a way to bookmark a long article so you can come back to where you were after closing the app or after turning off the phone. I just think this needs more work, particularly for the cost.
GET YOUR S*** TOGETHER ALREADY!!! 1/5
Just purchased my subscription online (access to all devices/etc.) and was abt to download app, only to see all these disappointing reviews. Opted for trying to log in through safari app - NOPE. Said either pass/email was incorrect. It wasn't, but I decided to try and access it with their alt methods; address/etc. NOPE. Says, "sorry we're unable to locate your account ... " 😤 and of course requests that I contact Customer Care.
After seeing the reviews on the AMAZZZING customer service, like hell I'm going to waste my time attempting that.
I seriously don't understand how they can completely botch this app, as they clearly encourage (and constantly advertise) accessing it through such devices. It's not like the app just launched; it's been MONTHS! Like, wth is going on, on their end; they're surely able to promptly publish their articles online (but of course u can't read them since ur amt of "viewing" is up, unless ur a 'subscriber').
And by the reviewers that managed to access their account, it appears they include ads?! Apparently, not even a discreet amount, anddd it disturbs the viewing ease of the reader. Oh so convenient for us!
Whoever is head of The New Yorker's subscription&customer services needs to slap themselves and start doing their job and taking responsibility, like 6 months ago.
Almost Worthless 1/5
Search doesn't work. Doesn't keep you logged in so you get blocked from reading articles constantly. Very disorganized presentation.
Needs to rotate 1/5
Not acceptable for use on the iPad, since it won't rotate. Fine for iPhone though.
No help from customer service 3/5
As others have mentioned, this app's bizarre glitch is that it won't let you log into your account. It's infuriating. I attempted to contact customer service through the website, but it's been over a week, and I have received no reply. However, I found that a good trick is to say no when it asks if you want to restore purchases.
Could be better 3/5
Very readable format
Keeps your place in an article when you leave the app
Cannot change background color
Love the magazine, hate the app 1/5
I'm finding it totally useless. It constantly loses my data and I have to re-enter it. Now when I do that, I constantly (over a period of days) get a message saying unable to connect, try later. When I go to Customer Care, it tells me "incorrect state and ZIP" even though the fields don't include state and the ZIP is what appears on my address label. And when I attempt to sign in using the label information, it says it can't find me. Utterly frustratingly dysfunctional!!!!
Updated: Still Bad 1/5
This app is awful. Terrible navigation. Signs you out almost every time. And now my accounts seemingly been erased and it won't come back or link.