Great store 5/5
Great place to shop!!!!
Absolutely Wonderful! 5/5
By Daisy McElvy
You will fall in love with this website. Not only do you get 40% off on your first purchase but you get access to new clothes up to 90% off! On my first purchase I was able to get 20 dresses and 5 skirts for under $140 that is a steal. Mind me that I’m in my early 20’s and wasn’t searching for ball gowns. But still everything I got was very pretty and suited my style.
A little sad 1/5
I have found some good deals.
But you must read all descriptions and measurements.
I see that they have marked items for 19.99 and the mark through original price is 12.99. Who marks up on used clothing?
Their shipping is great. I love the packaging.
Happy shopper 5/5
By Long time member 1996
Never been disappointed shop for me,granddaughters and great granddaughter and great grandson
Very good selection ❤️👍
Great shopping! 5/5
By Roberta Johnson
Love this store. Sending my bag of clothing and getting credit to shop!!
Awesome App, Awesome Store 5/5
Easy to use app with great clothes. Easy to navigate and to limit searches by size, brand. Great selection of clothes with great prices. Awesome clothes and handbags. So convenient.
Secondhand Shopaholic 5/5
Since finding out about thredUP, just a month ago, my world has been rocked! It’s the first thing I check every morning and love scrolling through all the new listings and fabulous deals. I have gotten so many new with tag items for a fraction of the original price. I have hit the fashion goldmine shopping secondhand which I never through was possible!
DO NOT SELL ON THRED UP 1/5
I had prepared this huge bag full with more than 20 clothing items and jewelry(mostly high end and good quality clothes) and I received only $7. No worth it. Might as well donate the items to a good will or somewhere else. Not to mention that it takes forever for them to process your clothes and for them to send your payment out.
Great to buy, Do not sell. 4/5
By UPSET CUSTOMER LACKING MUFFINS
Buy from them!! You'll find amazing deals; however, you're better off selling your clothes solo.
THE WORST 1/5
I DO NOT RECOMMEND THIS APP IT IS A SCAM IT DOESNT PAY YOU ANYTHING FOR YOUR CLOTHING ABD SELLS IT FOR WAY MORE
Love love love! 5/5
By colored girl shuffle
I love this app for ease of use and the quality of clothes I have received. The only suggestion I have is adding the ability to to sort the items the end user has "favorited".
Love thredUP, app could be better 3/5
The website gives the time left of an item in someone's cart and also the option to search items in people's carts. Also, the website makes it an option to pay with Amazonpay and save searches. The app would be better if it could do all this.
Fun to shop but sizing is a nightmare 3/5
Please update the sizing/measurement policies! Some of the items I can't figure out why they choose to measure what they do. What difference does the length of a skirt make if I can't tell what the waist size is? Pants list waist and length sizes, why don't skirts and dresses? It would also be great if I could put in my measurements somewhere and be able to filter out the items whose tags say they're my size but whose actual measurements say otherwise. I hate seeing something I like in my size only to find out it's eight inches too small in the bust. Fix the sizing please!
Nursing school money maker 5/5
Great App! Awesome way to earn extra money! I’m in nursing school and don’t have time for stuff like poshmark anymore! I love to clean out my closet and make money in the process!!
Love it! 4/5
I had an issue with 1 item I ordered out of a plethora that I've bought. I love this app and recommend it to everyone.
65 day processing 1/5
I have used other sites similar to ThredUP for years. Started with eBay when it first started. About 4 months ago I ordered my first bag. Looked all the items over, made sure they met all the guidelines and shipped it. According to ThredUP it would take 65 days to process.
112 days later, they got the bag according to USPS and I've received no notice from them it was processed. Called and got the same advice a Buyer who left a review got "hang in there".
Not a good first impression.
11/11/17 update. Sent email to the one provided by ThredUP response the day after the commented on my review. Have not heard back from them via email as of today's date. Plus my bag has still not been processed.
11/18/17 update. Seems my processing date has moved again. Now site says my order will be processed by 12/18/17. So the 65 days to process is now 150+. What the fail to tell you is your order will process when they get around to logging the bag in. I would of done better donating the clothing to Goodwill or Savers, at least then I'd get a tax write off. Stay clear of ThredUP.
Can’t use promo codes with $10 gifts 3/5
I was gifted $10. Also wanted to use a coupon. Can’t use both at same time. Upsetting.
Love it 5/5
Happy with service buying or selling.
Great Concept! 5/5
By SERP Serf
Initially, I thought I could make some money by cleaning out my closet. Nooooo, that's Ebay's Schtick, and look at the problems they're having. Why? Because the forgot to serve everybody. So do not expect to receive a big payout, figure some deserving people have decent jobs, others are able to buy basic necessities due to ThredUp's charitable aspect, and the rest of us can find what we need if we do not shop with a sense of entitlement.
Greed was an '80s thang. So were giant shoulder pads. Lesson learned.
Fabulous Online Thrifing 5/5
By Queen of Thrift
Always an awesome experience. Easy to find great quality & fun items. Extremely easy return process. Always best to except store credit & save on return shipping cost😉
Love it! 5/5
I love this site. It’s a great place to get quality clothing for great prices.
Easy to Use 5/5
User friendly, app makes browsing/shopping a breeze.
Great App and store 5/5
App very easy to use, love this store and the variety it offers... very easy to use and customer service is good
VS . . . 5/5
After reading another’s perspective concerning the ‘payout’ being very disappointing, I cannot fault you . . .
My point is, working the Consignment angle has been just as disappointing,
( from my experience ).
Every business looks to make a big profit, to stay in business. Whether it’s Neiman Marcus,( their mark up is well Over 300% ), Saks Fifth Avenue,
( Over 400% ) or my favorite ThredUP.
There’s just no way to escape it.
I owned a Company for many years and know just by attending the Merchandise Mart in Chicago, often buying ‘Sample’ items, just how much things actually cost, and you would be surprised !
I will TRY to look at it this way . . .
A little money is better than NO money.
I did say I WILL try !
~ From Dr. Susan Lyrique Watson
5stars + 5/5
So many beautiful things at fabulous prices!!!
Love it 5/5
By frugal macdugal
Love this and use it all the time.
Great app for purchases 4/5
I've had a great experience and have gotten amazing items dirt cheap on ThredUP! I've even told my co-workers about the app and they are now raving praises too. Now, keep in mind, we all have only used it for purchases- no returns and no sales. It seems that reading through many of the reviews- that's where the problems lie. Personally, I LOVE the app and won't ever quit using it!!!
Love Shopping at ThredUP 5/5
By Rockio K10
I love to get top brands & unique pieces at discounted prices, For my self and my kids !!! It made a huge difference in my pocket, plus I’m know helping the planet which it made feel happier !!!
My fav clothes app! 4/5
By Kesha C
The app keeps getting better and better! Shipping time has sped up incredibly and searching has gotten easier. I’m loving the improvements.
I am new to ThredUP and so far I am very pleased. Just purchased an item with my credit from cleaning out my closet. I am looking forward to my item I just ordered. Hopefully it fits and is in the great condition they state! 🙃
Debbie from Wisconsin
Great buying experience. 5/5
I purchased a few items from this app, all items arrived promptly and as described. The app was easy to navigate. Very happy with the experience.
Waist of time 1/5
I sent brand name like new items and they did not take most
Of it. They items are out of style
Love you guys but prices keep raising! Soon won't be affordable anymore 3/5
And I have noticed a lot of items that I have seen or purchased for way less, brand new vrs buying used from you.
Also have found that places like poshmark you can find bcbgmaxazria, trina turk, Nanette Lepore, Lilly Pulitzer, etc a LOT cheaper than here.
I can only buy now when I have a discount code. Still love u! Thanks!
Not worth selling to them 1/5
This app is great for buys, but DO NOT sell to them.. I sent a bag full of stuff some name brand and a few new with tags.. I got $3 back!! I sent tons of name brand kid clothes in and they didn't even accept them!!
Coupons and pricing 4/5
Hello sometimes pricing is higher than outlet stores. Coupons or promo codes should be available and easier to use!
Don’t Sell 3/5
Thread up is a great online shopping option. I actually prefer this than heading out to the stores. The only thing I wouldn’t recommend would be selling your name brand clothes to thread up. You will not get a decent amount back. If you’re ok with receiving $1.10 or $2.55 for your brand name items then you’re in luck!
Buying okay but DO NOT SELL!! 5/5
I have been purchasing items off of thred up for almost a year now, been very pleased. Until now, I thought hey I will sell to them some top quality things I have out grown then purchase some things that would fit. Things just sitting in my closet, could have sold the stuff on Facebook marketplace and gotten a fair price, but don't expect a fair price from thred up! I should have really just donated the items to goodwill, at least I would have gotten a donation receipt! With thred up I got like 5 dollars, 5 dollars for a full bag!!! Are you kidding me! Just down right no better than a scam. The things I sent in where slightly worn or almost mistaken for new but apparently someone will be lining their pockets from my mistake of not reading the reviews. Would not recommend to no one! Do not sell to thred up! Purchase from them, yes.....now I know how they sell things so cheap....it's called a play on your customers trust! Will be in search of new site to purchase used clothing from. Sell at your own risk..........
Rip off 1/5
By NY NY2727
Never sell to them. They will literally give you pennies for name brands. They also charge close to retail prices for used goods.
Great! Addicting! 5/5
I love this online thrift store it’s the best! I am constantly on it finding things to buy. The downfall is I can’t stop lol!! There is always something unique or stuff I can’t find anywhere else for the prices! I have told everyone about this I can’t recommend enough!
Buying awesome, selling a different story 1/5
I’ve always enjoyed shopping on thred up but recently when I requested a clean out bag I was so disappointed...first of all it took a long time to process my bag and second of all, only three items were chosen and out of those three items I was given a payout of six dollars and change.. I certainly understand that they need to make money but it was insulting....next time I’ll just donate it to a charitable cause myself.
Love it! Great for buying and clean-out 5/5
The ultimate thrift store. Quality Ratings and measurements are consistently accurate. I have to restrain myself from buying more and cluttering my closet!
If you’re looking to make money on high end items, you may be happier with eBay. Other posters seem unhappy with their payouts. But if you are cleaning your closet, the clean out kit is a godsend.
Clean Out Kit 2/5
I ordered a clean out kit over the summer and received the kit rather quickly, which was nice. I do have several complaints, however. I sent them A LOT of nice clothes and received barely any money back for the clothes they did decide to sell. Not only that, but it took them over three months to receive my bag and give me money back for only a few items that were in my clean out kit. I only received $3.50 for 4 items total. All of them were new clothes/shoes that had not been used and they were up to date with the latest trends. I do not recommend that you give them your clothes if you’re looking to make extra cash. You would probably have more luck selling your clothes at a local consignment shop. They would most likely offer you more money than ThredUP. Overall I was really disappointed with my ThredUP experience.
Fun site 4/5
It is a great place to buy items with several different options. It’s quick and easy and have been pleased with my purchases. Always try to get it to free shipping. However not the best place to sell to.
By I'm a Profit Boss!
The first 2 bags I sent I felt were processed in a fair way. Some were consigned and some were brought. Not all clothes sent were accepted which I understand. The money my clothes yielded was fair. With my third bag I was shocked that the clothes they bought outright only yielded me like 20.00. I had several “you might think it was new” and new articles of clothing. Very disappointing. I almost feel ripped off.
Does what it is supposed to 4/5
The app works like it is supposed to. I like that I can sort based on item condition (which you can’t from a mobile browser). I don’t like that you can’t see how long something is/will be in your/others carts (like you can in the mobile browser).
Overall, I usually use the app, but sometimes I use the browser.
Love it 5/5
By Jo oz
Easy to use! Great selection. Always have something I want. Great service.
What a fabulous app!!! I buy here. I sell here. 5/5
By Coles tunes
Quality Resell!! 😎❤️😏
Buying is ok 2/5
By Hotel lover
I like purchasing from this company but I would not suggest selling them anything. Extremely low return on the clothes sent in. They need to update there search function on the app to include more options to filter like a measurement range instead of only standard sizes.
Love this Site! 5/5
By noah myers
Just found ThredUP recently and ordered a pair of high-end designer jeans I wouldn’t have purchased new to give the site a try. They came in a cute package — were in fantastic condition and fit like a dream. I’ve already placed my second order with them and can’t wait to get it! I highly recommend. They’ve got today’s trends in fantastic brands and sizes to choose from.
In love with this App! 5/5
Always new items, great prices and incredibly easy returns! Customer service goes above and beyond as well. I had a return package that got lost in the mail and they still gave me a refund. Plus, after I contacted them about the return not being proceeded they did all the work finding out what happened. They were friendly, helpful and pleasant the whole time. ❤️