Other company needed 1/5
By Pothead King Rubix
Ticketmaster has made it to hard to access a human terrible company policy and treatment I wish we had other options to buy real tickets from.
Great app, easy to use.
No puedo ver ningún eventos 1/5
No puedo ver eventos en la aplicación ni buscar boletos
Does what it is supposed to do
Simple and easy 5/5
The best way to purchase the tickets!! Simple and easy! I purchase tickets for an NBA game and buying with map worked perfect!!
Return policy 1/5
When I purchased tickets from this app, the tickets I wanted to purchased were listed for $116 each but the app changed them to $138 each. I tried calling the call center but they were closed. I tried chatting with someone and they told me that my tickets aren't eligible to be refunded. When I explained to him that all I wanted was a refund so I could purchase cheaper tickets he told me that they were $138 each because of a service fee. I read that as I was looking at my receipt that clearly did not have any service fees attached to it. It clearly listed the tickets at $138 each. To make matters worse, when I purchased these tickets I accidentally entered in my email incorrectly, so I cannot sell my tickets. The chat advisor did nothing to solve any of this for me. So tomorrow I will call when the call centers open to get my full refund. I'll never purchase from this app again.
Great app, but... 4/5
Enough with the notifications!!!
I'm getting like 2-3 notifications a day about the same event that's 6 months away! Chill out!
Very bad app 1/5
Horrible UI. Probably the worse ticket app.
No Complaints 5/5
Easy to use and stores all of my concert-buying info in one place. I love it.
By Sissy my brother calls me
Fast and super easy to use!
Super easy 5/5
By Opals Mom
So easy to use, nice app
Nice app 5/5
The best app to buy ticket it's amazing
so much easier! 5/5
a great idea
The way to go! 5/5
Way easier to use on a phone than the website!
Event seating 5/5
My experience on TM was great. But, I've noticed that people are buying up all the front rows of each aisle and reselling for up to 3x or more. Not cool.
Older app is better 2/5
Older app is better! Was fine the way it was.
Doesn't work with Apple Pay 3/5
I couldn't use Apple Pay. It kept telling my billing address was incorrect.
Easy to use, convenient.
Even though a little pricey it was cheapest I could find and the fees were not that high!! I am sooo excited to be going to my first comedy show!
Much better experience than using a browser 4/5
By Brian In Trolley Square
I just ordered tickets without having to have weird page refreshes in my browser or pre-checked buttons for add-on offers no one would ever voluntarily select. Still cannot stand Ticketmaster, but that app was good.
Crashes every single time upon loading 1/5
I have not been able to use this app for the last year. With every update, I hope the crashing issue would be fixed, but I am disappointed each and every time. The app crashes after "Welcome to Ticketmaster" without fail.
PLEASE FIX THIS
Crashes Always 1/5
By Scam #1264689743
If I could give this ish negative starts I would. Why in the Hell would you release an unstable app. Blows my mind.
Pretty solid so far 4/5
Haven't had any issues yet, it's been smooth sailing.
Easy and quick 5/5
Love Ticketmaster app. Easy to use, quick, and the ticket is available on my phone
Easy to use; Love ease of Apple Pay integration 5/5
This app makes buying tickets so easy and the ApplePay integration is awesome.
Way better to purchase
Worthless-Crashes every time 1/5
It's worthless and basically impossible to buy tickets using Ticketmaster if you have downloaded the app. Even if you try to use a webpage it redirects to the app & crashes. Surprising they can't get it right.
Hate this app as much as the company 2/5
Website wasn't working, downloaded the app, UI complex and unintuitive - they force you into tickets as opposed to being able to review the various options. You'd think w the premium this company charges they'd have the money to spend on UX, not the case. Graphics look nice tho, +1 star. I'd be disappoint if I paid for this... oh wait - yep those premiums I paid mean I did. Shucks.
Awesome app! 5/5
Very easy and convenient! Recommend for event ticket needs!
All good 5/5
Everything works seamlessly. Found the ticket, code worked, choose seating, added payment method and concluded purchase in less 6 minutes.
Notifications are broken 2/5
If you use this app to view an event, it will, amazon style, harass you about purchasing the event with push notifications, and no way to control which notifications are allowed. I'm sure notifications about events are useful, but it's something I'll have to do without because of the advertising, which is so poorly done it encourages you to buy tickets to different times of events you already bought tickets to! Basically as useful as their web page, only more annoying.
Ticket purchase 1/5
One of the worst experiences ever trying to buy event tickets. The I am not a robot blocks are terrible pictures. My password did not work. The temporary one that they sent did not work! Took an hour to order tickets that should have taken 5 minutes.
Love it! 5/5
This is definitely quicker and easier than trying to buy tickets online. The website has a tendency to be tedious, slow, and rather annoying.
Fees, crashes, hangs 2/5
By James B
Ticketmaster is the worst company in the history of the world.
The latest version of the app does have Apple Music integration so one star for that.
However when you try to actually buy tickets the app crashes. When you try to look at seats the app crashes. Pretty much doing anything at all the app crashes.
And then, somehow, when you want to buy tickets there is mysteriously none left and somehow scalpers have got them all within the first three seconds that a show has gone on sale.
Then there's the fees. Would you like to print your own tickets? Fee. Would you like to buy a ticket? Fee. Would you like to do anything at all? Well that'll cost you.
In closing; you can't get tickets when they go on sale, the app crashes when you try to do anything, and then you have to pay royally for the honor of purchasing terrible tickets since there are no good ones left because the app crashed.
Ever since the update this morning, the app crashes every time I open it.
Bad functionality 2/5
By Gals disused
This app does not have good functionality. Before my update, it would go directly to the home screen and allow me to access my favorites and upcoming events. Now it's making me put in a location before I can proceed to my account. Even though it has pre populated options, I'm getting an error message saying location not found when searching for Philadelphia, PA.
Love it! 5/5
By Lex Royal 22
Convenient and easy.
Easy to use. Super fast to find the show I was looking for and buy tickets!
So easy and Fast 5/5
By Teacher ages 5-6
I love this App it so easy and fast to purchase tickets!
So quick and easy to use!!
By Woo Woo 2006
It's convenient and easy to get the shows I want. Simple steps and it's so easy a caveman could do it.
Quick and Easy 5/5
By Lmm Indy
Love the app and the paperless tickets!
If you don't download this app, you won't have to delete it!!! 1/5
By Georg M 3434121
Piece of junk. This app is focused on local music. Beyond that it is very tedious to use. Good luck. I spent 30+ minutes trying to a sporting event out of my local zip. Apparently the US MNT is not playing anymore. I get to use the website as this app is TOO hard to use or DOESN'T work. Get the app, try it, prove me wrong.
Best App to purchase tickets 5/5
Awesome app. I was able to preorder my tickets to my favorite artists shows this year without any hassle. Was able to purchase the Experience ticket for regular price $ after being told it was sold out on other sites or being sold by internet scalpers for Hamilton $$$ ticket prices. Lol
Reentering my information over and over again is frustrating.
App makes purchases easy 5/5
The app is incredible and works seamlessly with apple pay and iwallet. Still kill you with the feels though :-(
No Apple Pay 1/5
How are you still late to this?
Great app 5/5
By Nick the spick
Great app didn't have to purchase from a scalper!
Great app, better than the website
Okay app 4/5
By Meows forms
The app navigates well. It's simple to use, however I wish there were better options to search for events. I don't seem to have many filters to use or options.