App won’t let you log in, even after verifying password, changing password multiple times. Desktop allows me to log in, but same credentials are refused by the app. I need the app to get tickets that show as in my account, since the desktop version won’t allow me to print. But I can’t get into the app.....circle of hell.
Buyer beware 1/5
I am greatly disappointed in the inability to get a refund on a postponed event, the Bob Seger concert. I’m going to request my bank get a refund. Not only that but I never got notified of that postponement back in October. Finally my most recent purchase ended up being $20 more per ticket. Your fees are getting ridiculous.
Rigged system 1/5
It’s so rigged it’s not even funny
Somewhat function 2/5
You can’t multi select sections. It sounds minor but it basically renders that app useless. If you want to buy tickets go to the site. The s is worthless
Ticket to NBA game 5/5
By Tommy 2 chips
I got a ticket to an nba game in nyc through Ticketmaster via my I-phone
Feel it should have been easier 1/5
By Christopher Vanikiotis
Was unable to purchase the tickets I wanted (were showing available on the map). Called the 800 line multiple times, was told there was a long wait then for busy signal every time ( I was going to wait so I could talk to a human). Very frustrating!
By Riley James Clare
I am a 14 year old kid, I listen to Rock N’ Roll and Heavy Metal! Screw Kanye West And Justin Bieber!!! I have been to 17 concerts from The Who to Van Halen to Black Sabbath to Eric Clapton to Billy Joel, U2, Boston, Classic East (The Eagles, The Doobie Brothers, Fleetwood Mac, Journey, Steely Dan, And Earth Wind And Fire), Styx, REO Speed wagon, Deep Purple, Alice Cooper, Paul McCartney, Barry Manilow, Guns N’ Roses, Roger Waters and more. I have always used Ticketmaster. It makes it easy to find a low price and great seats!!!
No itemization of fees prior to purchase 2/5
No mention of fees from initial page. Price jumped up at the submit order page with no roll up of fees.
Took four attempts to purchase tickets 2/5
While trying to buy tickets took four attempts through the app.
It sucked 1/5
This is the first time it kept kicking an error for delivery options talking about I had to change the selection for getting the tickets to an option that cost. Not!!!!
Protect the fans! 2/5
Stop allowing the bots to scoop up hundreds, if not thousands of tickets immediately once they go on sale! True fans are left without tickets, or need to go to secondary markets and pay highly increased rates
That was easy 5/5
That was easy!!! Seriously
Crappy app 2/5
By DF New Canaan
Trying to buy in limited time allowed, then something supposedly goes wrong and they say call in - but they're not open. Unreal.
Your Fees are Obnoxious 1/5
I’ve spent over $6k this year on tickets and your fees drive me crazy. Even if I loved your app it could never surpass the loathing I feel for your fee policy. Obnoxious. And oh, I wrote this review after buying another $500 in tickets for a show in NY.
Option for ticket delivery 1/5
Wasn’t allowing me options to have tickets sent anywhere else but my phone
Great app. Let’s me get my tickets ASAP and don’t have to worry about losing them.
TSwift tickets 1/5
By Lemon lad
Totally messed up my Taylor Swift ticket verified fan. I entered my number at designated time and it continued to bump me out. This is totally on Ticketmaster. Not impressed.
444 tickets 5/5
Love ticket master no problems here
Phone order easier than computer 5/5
By The ashanator
I just spent over 30 minutes trying to buy these tickets on ticketmaster.com on my laptop. I gave up. Sat down with my phone and thought let’s try the TIcketmaster app. Worked so easily. Yeah!
Locks me out!! 1/5
Every time I log in it says wrong user name or password and then locks me out even when I use the right one. I’ve changed my password about 5 times now.
TM is cancer 1/5
Their app works fine, but you’ll die of excess fees. They have U2 tickets on resale for $10,000 right now. They expedite scalpers.
Worst I’ve ever seen 1/5
By Stormin Norman I
Too many fees!
Could Use a Few Upgrades 3/5
I wish the app showed all available tickets like the website, i prefer end seats and can never tell like on the website. There are also certain sections I prefer in some venues. Also, I know it’s a security feature, but I hate having to enter my credit card security code; I stored my info for a reason and don’t always have my card or remember my code.
Disappointed consumer 1/5
Sick and tired of scalpers getting all the tickets and putting them up on the same site I’m trying to legitimately by them from. I don’t even like paying the service charge tickets on your site. I’m not gonna pay 1 1/2 times the ticket price cause the scalpers get all the tickets. Again I logged on at .01 seconds after the tickets went on sale. I hit best available and got 400 tickets. I can’t afford those and release. Changed to the 100 tickets and it was sold out. Had to go back and forth for 30 minutes to get the crappiest seats in the house and spent 213.00 for 2 tickets. Really excited to see this show now🙄 I go to at least 10 shows a year. Usually get ore sales from MSG. Don’t want to spend 20 or 30 for each band I want to see to be on their fan club. Something needs to be done. Do like Miley Cyrus did and the person buying the ticket needs to show up with if at will call to pick them up. Would rather spend another 10 in service fees for that to happen.
I love Ticketmaster!!! 5/5
They are awesome when it comes to finding events 🤙🏻
Don't update to December 4 patch 2/5
By Casey stencil
Updated it and not phone. For u2 onsale New version hung (searching but never coming back) while old could pull tickets
Do not take this update
Hate the fees 3/5
Ticketmaster is cool but I hate how much they end up charging u in fees...
Worst company ever 1/5
Ticketmaster is an awful, greedy company that does t deserve to exist. I can’t wait for amazon to start selling tickets and put Ticketmaster out of business. Jackals.
Horrible godawful mess 1/5
This app is terrible. TERRIBLE. You would think they could figure out how to Mobil optimize website, so that when their app forcibly takes you to the website you can actually use it. But no, you have to scroll horizontally to read taxed, you can’t resize the screen, you can’t even access your account because the screen keeps jumping around. It’s awful. Absolutely, positively awful. This is why companies like TicketMaster shouldn’t have total control of their market, because no competition = crappy services and abysmal user experience. Don’t download this app, use the desktop portal on your home computer. Avoid this app (and TicketMaster, when possible) at every opportunity.
FEES ARE CRAZY 1/5
By Fun swimmer
I paid an additional $25 per ticket. Highway robbery. One day in the future they will be knocked down by another competitor that has more reasonable fees! Mark my words!!!!!
Bought tickets online 1/5
I bought tickets online with my tablet that can only be used with app and now I can’t get the app to download from the app. Not sure how I will get in the game.
Ticket Master Gets It! 5/5
By RAM'S REVIEW
Over the years it’s been fun watching as Ticket Master makes getting tickets easier and easier. L❤️VE TicketMaster!
Tickets affordable until..... 2/5
They slap a 33% fee on top. What a racket!
Ticketmaster IPad app 5/5
This app is easy to use !
Tm app 5/5
I love it. Awesome app.
Beware Verified Resale 1/5
We bought verified Ticketmaster resale tickets for lady Gaga. When we got to the venue the doorman said our tickets we already used. It took over two months to refund the money. Never again.
Cannot purchase or see tickets purchased 1/5
Cannot purchase tickets using the app and when trying to get a ticket purchased on a computer I will get a message saying "Response email ...@gmail.com does not match ...@gmail.com"
Order processing failed and I lost seats 5/5
I tried to purchase tickets on this app and it wouldn’t work. It was ‘processing’ my sale until the time ran out. I had to purchase them online and lost my better seats. I used the same credit card. Nothing about this was as a result of an error on my part.
This it what it is 2/5
So the old TM app was really bad, but the new updates have made it look decent. Still it lacks fundamental user experience issues, like not being able to zoom to the map. Scrolling between tickets selects a cell you tap to scroll down. So many bugs like scrolling down to load more, if you go up and come back again, you can’t see bottom ones. 4.5 star is probably fake reviews probably.
By Bus masterson
Honestly very easy to navigate and easy to purchase tickets!
Too large of fees 1/5
Fees are 17% of my ticket costs. Not very convenient.
Extra Charges are too high!! 5/5
By Lovely Leo45
I love to purchase my tickets from the Ticketmaster app but the extra charges for service charge is ridiculous!!
Ticket choices 4/5
Ticketmaster is the go to place. But letting blocks sell even before presale dates is frustrating. Bots are infuriating.
But I like Ticketmaster when I can buy on a map. I don’t like it when I decline a seat and the same seat is generated over and over again. I like that I can resell my ticket through Ticketmaster. I don’t like it when, as occurred recently, I had tickets I had to sell, and TM made my tickets at face value look more expensive than their tickets by the way they were listed.
All that said TM is where I go for tickets.
I love the interactive map feature. It mad my search much easier, and I was able to purchase my tickets easily 😁
Having to re-enter credentials with each update of the app is frustrating! 3/5
By Shoobie Doobie Doo
And after you go through the reset password process, the app sits in limbo...
Deceptive Ripoff Pricing 2/5
When you see a price for tickets, it’s not until you are ready to checkout that you realize that you are paying MORE THAN 15% in ticketmaster junk fees on top of the advertised ticket price.
I can spend $2,000 on Amazon with no tax and free shipping for a large heavy TV, but if I want to buy concert tickets, I'm assessed $35 in "convenience fees" for a $200 pair of tickets.
Amazon is more convenient and I wish they were in the Tix biz.
Quick and easy 5/5
I love using this app. It’s so quick and easy to look at the map of the arena and pick the exact seats that you want. Payment is a breeze and you can see your tickets immediately after payment if you select Mobile phone tickets.
Ticket fees are steep! 3/5
Why are the fees so dang high? $100 in fees for 4 tickets. Ouch!
Web site blows 5/5
I started in the web page on my pc. After 5 minuets and about 10 attempts to order (and loosing a lot of good choices) I finally got tickets through the mobile app. Ticketmaster: you really need to hire a professional to work on your web page and quit letting the guy that sweeps the floors do the updates.