If you know exactly what you want to buy this app is great. If you're looking for something to do or discover shows in certain areas on certain days...forget about it.
Awesome app! 5/5
This app is very cool and convenient!
Awesome app! 5/5
Great app! Will definitely be using every time I need tickets for something!
What happened to in app resale management? 1/5
What happened to resale management? I can't remove my tickets from sale or edit my resale price in the app? The previous version of the app worked fine. This version killed resale management.
Won't work 1/5
Keep getting an error and to call customer service. It's a joke app.
Love my TM app 5/5
It's so easy and convenient!
this app is amazing , haven't had problems at all , i've seen rihanna , red hot chili peppers , and soon to watch backstreet boys and linking park !
SIGN IN DOES NOT WORK 1/5
Server error everytime
Won't work 1/5
Can't log in to my account. Says it cannot reach server.
Easy, fast - and like standing in a line that moves quickly 4/5
I can't believe how quickly I was able to purchase tickets with this app - seriously.
Just bought tickets for Hamilton ! Very excited !! 5/5
App was very easy to use!
Best app 5/5
Tickets good prices
Fast & Easy!! 4/5
User friendly process! Love it!
Currently useless 2/5
App crashes when attempting to make a search. Can't do anything with it.
Stopped working! Still doesnt work on 1/5
Last update crashed, now it won't even open
Couldn't print from home 1/5
I had to access the full website to print my tickets. The option was grayed out in the app. Frustrating and time consuming. Uggghh.
So far so good 4/5
I just bought Ballyhoo! Tickets and the process was pretty simple. I'm very pleased
Best thing ever. 5/5
Simple intuitive and simply wonderful
So easy 5/5
So easy to buy my tickets and had them within minutes
Horrible service 1/5
Overpriced service fees and they allow robots and scalpers to buy ALL of the tickets within <1 minute allowing THEFT and illegal transactions to profit off of events. Illegally.
Even when you have your seats chosen when you goto buy them they force you into worse seating charts.
Everyone hates you Ticketmaster. Watch out because we are all watching and finding new companies to buy our tickets through.
Apple Pay Error 3/5
Overall app was easy to go through but my form of payment wouldn't work. I have removed and reinstall the card and it still wouldn't work. Had to manually input the data. 🤷🏽♀️🤷🏽♀️
Eazy peezy 5/5
Joe rogan here we come
Forced download 1/5
By Bob Justice
I just wanted to get my tickets in my apple wallet. Ticketmaster would not let me log in through safari. Was forced to download their app and logged in no trouble at all first try. So I loaded the tix into my wallet and deleted this garbage. Pretty lame plot to force people into downloading your app, TM. Just... be better...
When I try to see my tickets, it says no internet connection. I logged out and then it wouldn't let me back in saying cannot connect to the server. Started working okay two weeks later at which support had only gotten back to me once to see if the issue was fixed. Now exact same issue is happening. Makes it hard for venues that don't allow printing tickets.
TM woes 2/5
Nice features. Keeps crashing on my iPhone 7. I wish they would fix.
App Works Great, Customer Service is not 1/5
By D Katz
I bought Flash Seats and the tickets were never transferred into my account. As I was on the phone with Ticketmaster customer service (for the 4th time that day) 45 minutes before the start of the game, they finally made me aware that the tickets that I had purchased were unavailable and that there was nothing they could do for me. I had to purchase tickets from another provider, last minute and for $200+ more. Customer service kept telling me that the tickets would appear, even 5-6 hours prior to the game and they never did.
No mess, no fuss. Just quick and to the point. I love it that there's no hassles or offers or ads! Just quick and easy then you have your tickets purchased!
Great app 5/5
I've been buying tickets with Ticketmaster for over 3 years now. Nothing bad to say about them. Just buy tickets, then scan tickets at showtime, and enjoy and the show.
It shows you the seats that are available... the only problem is that they're not available. What's the point of it then?!?
UPDATE:5/2017. Dear God! What have you done now!?Liked it better before the changes! 2/5
Update to the Update! User error! I am not having some of the issues I described below now. NOTE: Be sure you aren't on the Vibe Room selection if you do not want GA tickets. (Just more confusion and additional listings to search. )
What the heck! I don't buy seats in the nosebleed section or on the floor! What is this Vibe room mess? How the heck are you supposed to determine or find seats? Then after selecting 4 was the number of tickets there was no way to purchase. I finally worked around the issue I had before (see below) and was fine with the app until this most recent update. This new version is less user friendly!
I don't like the way it tries to restrict results to a specific area even when you are trying to search! I travel across state lines to hear certain concerts so just because one isn't in your limited designation for "my area", don't tell me there is nothing available. Maybe you should set a radius, like from 20 to 800 miles! 😊
I do like the fact that you can save your tickets to your phone, but if you are buying for a group of friends it's a little tricky!
Horrible !!! 1/5
Bad bad bad!
They should be ashamed!
Freezes all the time.
Not practical at all !
Your iPad app is awful...Hire someone under 30
This app is amazing ! 5/5
I have been trying to buy tickets on Live Nation and it kept crashing. But using ticketmaster app I got everything under minutes. Love the features that takes your artists from your itunes and recommend you shows. Also a huge plus for me is to have a camera scan my credit card and save the info for a quick and easy checkout. *ଘ(੭*ˊᵕˋ)੭* ੈ✩‧₊˚
This was a really smooth transaction hopefully I don't have any scam problems, probably gonna use it again
befuddlingly doesn't work with third party keyboards 2/5
For some mysterious reason the app does not seem to load third party keyboards, making it largely unusable
It takes patience. It took me three times to complete my order.
Super easy 5/5
I've been using Ticketmaster for a while now and not once have I had a problem. I've tried other online ticket purchases (StubHub) and they always gave me problems but not with Ticketmaster!!!
Why can't I use a gift card 5/5
Your app doesn't seem to allow gift card use. Please fix
Piece of Junk 1/5
Reset password. They accept new password and ask for CC or "Later". But there's no 'Next' for the Later option. So CC entered.
Pick seats from available list, but not available at checkout. Repeatedly.
Pay via ApplePay errors out.
Pay via CC asks for same info already entered when password was reset.
Two computer scientists were in a race to buy and it took 20min for one of us to get thru with a successful transaction.
By Pablo Fasto
Smooth as a baby's butt. No hassles at all
Great app 5/5
Nice and secure app for tickets purchase
Super easy and quick on iPhone. 5/5
Wife wanted theater tickets to "Wicked"for Mother's Day. Downloaded app, found the seats we wanted, used Apple Pay and had what I needed in less than 4 mins.
Quick and easy! 5/5
I got lucky on my iPhone, got tickets quickly! Can't wait to see Paul McCartney!
Worst ticket purchase experience 1/5
Tried buying tickets to a baseball game and ended up buying from StubHub instead. It makes you pick the section that you want, without giving you a map of the stadium to help you, and then only gives you one choice of seats, take it or leave it style. The website is so much better since it gives you the seat map and lets you pick your exact seats. Would've used the website but kept getting an error whenever I chose the event. I'm never going to use this app ever again; going to delete in fact.
Just got the app. Kept telling me to enter valid email which I did. Then it locked me out. Ticketdisaster.
The app is not working, constant bugs
Keeps crashing 1/5
This app is terrible and worthless. Fix your app! It keeps randomly crashing. You guys keep updating the app every week but it doesn't seem like you guys are actually fixing any issues.
Doesn't open on iPad; does works on iPhone 2/5
App wouldn't open on iPad, so I deleted and re-downloaded. Still will NOT open. But app DOES work on iPhone