Scalpers little helper 1/5
Ticketmaster, being a monopoly knows they can get away with a lot. Buying a ticket is more difficult for a concert goer than it is for scalper sites. With the higher prices and hidden fees it's not easy to afford good concerts, but with scalpers easily buying up all the tickets it's even more difficult unless you are rich. Ticketmaster says it tries to prevent scalper sites like stubhub, but in fact all Ticketmaster does is make it more difficult for the concert goer so the scalper sites and scope up the tickets before you can get a chance to buy anything but nose bleed seats.
Convenient ! 5/5
By Let's go Jets,Jets,Jets!!!!
So far I'm loving it!!!
The app is super easy to use, straight to the point, and useful!
App has been crashing when I try to open it for the last few days. I am fully updated.
Select Seats From Map 4/5
I haven't used the app in a few years because I like to select seats from the map instead of having TM recommend seats for me. I was viewing my tickets for an upcoming event and the app asked if I wanted to purchase more tickets. It just so happened that I did. When I went to buy the additional tickets, it gave me the option to buy from the map. I was able to pick some seats close to the ones I already had. Big thumbs up!
This is gonna be a problem. 4/5
-1 star for the damage this app is gonna do to my wallet. It's so unbelievably easy to find and buy tickets.
DO NOT TRUST THIS APP!! 1/5
I bought tickets from someone, saw the tickets transferred into my account, went to the show and poof! No barcode anymore!! The person had reversed the transfer and taken the tickets back out of my account. Called Ticketmaster and they confirmed this can be done, but of course refused to do anything about it. DON'T LET THIS HAPPEN TO YOU, DON'T TRUST TICKET TRASFERS WITH THIS APP!!
By High fees
I'm appalled at how high their fees are! 30% is more than most managers and realtors make in commission! No way it should cost $74 to buy two $25 general admission tickets! Especially when you've already had lawsuits! I don't think I ever got paid from the last one!
First time! 5/5
The TM app could not have been easier to find and purchase tickets. Plus being able to use the phone as the ticket adds security and convenience. Start of a great relationship!
Ticketmaster Fees 1/5
So many fees. It has gotten ridiculous!!!!
If you like crashing apps 1/5
This crashes, all. The. Time. Especially coming from safari it can't even open.
Too Old School 2/5
An update with the location is beyond overdue. For example, Coldplay who will be performing in Santa Clara pops right up but Third Eye Blind who will be playing in Berkeley is "out of range"? Berkeley is closer to me, I don't understand how you're not promoting all concerts.
Love using the ticketmaster app 5/5
Very easy and convenient. I have a computer but was able to buy tickets to a comedy show in Las Vegas from my bed using the app on my iphone. I love the way you can still pick your seats from the map that is included in the app.
Great APP 5/5
This is a great app I love I can buy my tickets with apple pay
They make it so easy !!! 5/5
I love this app ...
Easy breezy 5/5
Very easy app
A constant ripoff 2/5
The app's not awful, but TM's fees never fail to enrage me.
Usability and security failures 1/5
Entering a new password has a character limit. The password field on the login screen does not. I spent 3 password resets before I realized this. It's interesting that TM would limit password length to 12 characters, no other service I use does this.
On launch the app locks your device so you can't ditch out to the home screen, so if you launch the app on accident you're stuck for 5 seconds or worse.
No way to view venue maps on demand.
Seems like every time I want to use the app it has a time limit. Once that's up it crashes and closes down. Very inconvenient for me.
Love how easy it is!! 5/5
Love how easy it is!!
Easiest and quickest ticket buying experience. Love!
Always a pleasure 5/5
Always a pleasure
It's a great way to get your tickets using Apple Pay don't have to worry about getting out of bed to go get tickets you want👍🏾👍🏾👍🏾👍🏾
By Capital DJ Chase
No matter what I try, the app crashes. Please fix. Otherwise, I've never had problems and loved it before this.
Worst website 1/5
If you are trying to access from outside the US or Canada, it will not let you search and buy tickets. Shame on you ticketmaster...
Makes buying easier. I always make sure that there are no coupons, but all in all, great app!!
App was updated on 15 March 2017, but it's still unstable. Every time I open the app to do something it closes... fix it please.
Fix the crashing 1/5
The recent update won't allow me to use the App. Keeps crashing.
Ripped off customer 1/5
If you want to buy Golden State Warrior tickets and have $619.80 to spend with Ticketmaster - but find out on game day that you can't print your tickets and when you go the Oracle Arena they tell you that even though the $619.80 was charged to your credit card they cannot print your tickets either because even though you can produce a printed receipt they say your order was not processed - then this is the app and company for you.
Of course, having to buy 4 crappier seats at the box office is just the cherry on top.
Needless to say, trying to get a live agent to help you out is not included in the $80+ in service fees for the tickets they don't deliver either.
And now I'm off to try to get some support from my credit card company because I already paid the bill 2 statements ago because, silly me, I thought the tickets were mine when I was charged for them.
Fun times all the way around.
Great app! 5/5
By Bly egoist
Easy to see seats and purchase!
Awesome as always!
Too many hiding fees. 1/5
In the end of all you'll be paying double what the tickets really cost.
Please investigate crashing app 1/5
App crashes immediately. Fix!
Just too easy! 5/5
App is great. Works great. User friendly! Let's be honest, technology has made us lazy. The less we have to do the better. I haven't had to do anything outside of placing my order. Absolutely no complaints, and I've been using the Ticketmaster app since my iPhone 5c; I now have a 7s... 4 iPhones later
Luv it 5/5
This App is so easy and quick - I Luv it!
Very simple 5/5
Super easy to use. And very convenient.
Broadway NYC 5/5
Breezed through a purchase for Broadway tickets
Fees are not transparent up front 1/5
Don't tell me my seat costs $12, and by the time I finish it averages to $21 per seat on my order. Just tell me up front the entire price with all fees included. "But that's the way it's done everywhere"...so be a pioneer and do it differently.
Excellent app 5/5
Makes it very easy to get tickets.
On Sale Ticket Times-Beware! 1/5
I missed out on buying some tickets this morning because in the app there is no time zone listed for when tickets go on sale. Unless you are on a computer you don't realize that tickets may not go on sale at that time because the on sale time is in another time zone than your own. This REALLY needs to be fixed!!!! I am going to end up paying out the nose to some scalper now and I am furious!!!!
By T love151
F*ck you, Ticketmaster 1/5
By california soul
Do something about the bot situation. For being the biggest and most powerful ticket broker in the world, you sure don't seem to care that bots are snapping up all the tickets before actual fans are. Eff you and I hope your corporate headquarters implodes.
Ridiculous. F**k this app 1/5
Extremely disappointed and pist. I was for sure one of the first in line for a once-in-a-lifetime event (El Clasico in Miami.) As soon as the time hit to purchase tickets my app refreshed the page automatically. Everytime I searched for what I wanted it would give me an error. Kept refreshing page and nothing. Did not let me get my tickets. Never using again
Easy to Use 4/5
This app is very easy to use. I like it.
Random crashes 1/5
By Blindmans rage
Crashes all the time and doesn't work with voice over well at all
I'm Sold 5/5
By Rod Rillo
Just the ease of use and convenience does it for me. Just flash my iPhone with a barcode (eticket), find my seat and enjoy the games. Simple.
Easy-Peasy and no paper. 5/5
I searched around and Ticketmaster has best prices all-in. Don't waste your time with the other sites.
Easy to use 4/5
Great App. Very easy to use. I wish it would let you save your actual city and not the closest large city.
Amazing it transfers so easily.
App unusable 1/5
I would like to give a detailed review on the app's capabilities but I haven't been able to keep the app open longer than a minute. It crashes constantly.