Really 19 ticket plus 20 pit pass has a 9.45 and 7.55 fee so 17 for fees per ticket combo. 3 ticket subtotal 117, was 185 after fees. What the hell. And they’re mobile only so hard ticket option. Ticketmaster goes in dry when they screw you. Might as well buy my own MONSTER truck. Smh.
I’m Going MOBILE 5/5
By Connected Jay
Love the mobile tickets.. quick and easy.
Great seat availability and visibility! 5/5
Prefer TM as it let’s me see which exact seats in a section are available, thus I can mic and match seats to get a group of seats together vs all in one row or buy them all from one seller.
Great just lacking seat view 4/5
Just needs seat view and would be 5 stars
Bot City 1/5
By P World99
Ticketmaster has become such a hassle. Every concert you have to wait behind spamming bots and get crap tickets when you are on AT THE EXACT SECOND THEY GO IN SALE. You then find 1000 better seats being resold minutes later. #pitiful
The fees 1/5
I have a young family that I take to a lot of concerts. The costs of most concerts seem reasonable but the fees can add about 30%. I understand that a business must make profit but I feel that a processing fee on each ticket, when more than one is bought, is excessive. I only use ticketmaster because I have too.
Site crashes 1/5
Happy love happy
Happy Customer 5/5
Quick, easy and accurate. What more can one ask?
Can’t order tickets thru app 1/5
Soooo do you want my $65 or no? Tickets timed out after trying to buy them THREE times!!!! Bring back livenation
Good service, terrible app 1/5
By Zac Wonder
Download this app if you like to waste your time. You are better off buyinga ticket through your mobile web browser than this poorly coded and rarely working app.
Seat map very useful 5/5
Had a smooth transaction again today, and very easy finding good seats using the seat map function in the app.
Seat selection for single ticket 1/5
Beware , it gives the worst seat selection out of 20 possible tickets
Easy to use but deceptive... “plus fees” 3/5
Really irritating that the total cost can’t be shown... buying a ticket for $22 each and the final cost is $34 each. F U ticket master.
The worst 1/5
Subtly tacked on a $45 fee as I was checking out, right after prominently showing a subtotal. Gross.
Fees fees fees fees fees 1/5
Why so many fees? I paid 3 different fees. A $35 ticket turns into over $50 because of fees. Absolutely ridiculous.
Excellent service. 5/5
Easy to manage service.
Verified Presale Login Bugs 2/5
It took 3 tries to get past login errors for my verified presale code and I missed all the good seats for my event. It complained I was using the wrong account despite it being the same email address that the presale confirmation was sent to, and that same account worked the 3rd time. Very frustrating.
Waste of time 1/5
As others have stated before, Ticketmaster is a joke. As a general public consumer you will probably never get tickets to a big event or concert through Ticketmaster. I’ve been using Ticketmaster for years and am hardly ever successful in finding a ticket to big event. I’m always prompt at being logged in at 10AM on the day the tickets are released, but they are always sold out. All of the big events sell out within seconds and the app is slow (not that the website does much better). By the time it is done searching the events are sold out. But, ironically, before the sale starts the tickets are already on sale through third party sites at 2 to 3 Times the original price (if not more). The average person will never win while this continues to be the norm. But hey, Ticketmaster doesn’t care who buys their tickets as long as they continue to make a profit.
Took over 6 tries to be able to make my purchase. Kept circling & then saying timed out & then saying it released my tickets. SMH
Service fees are for chumps 1/5
Come on guys
These TM fees are ridiculous!!!
Needs improvement 4/5
By Papa spidey
Would be great if we could manually select tickets from the seating map instead of automatically select through the app.
Handicap ticket purchasing unable to locate event 2/5
While trying to purchase tickets for an event, I selected locate Handicap Accessible tickets from the link within the event itself. The response, unable to locate event.
So I purchased tickets the standard way, only to later relinquish those seats at the event for far inferior ones in the back of the arena where the only ‘remaining’ accessible seats may be.
The arena has done their part. The unfortunately, Ticketmaster continues to pay exorbitant fees for minimal services and frustration. I really hate Ticketmaster for the years of their rip-offs!
Fix the glitches 1/5
I had better tickets and while paying for them the app kept telling me to call customer service. Now I’m farther away. Not impressed!
Fees way too high!!! 3/5
Ticketmaster works very well but the fees are incredibly high!
Who buys all those tickets the second they go on sale? 1/5
I do hate Ticketmaster. I once paid $20 or so to get in an "advance purchase" queue, and at the moment tickets were on sale , was unable to find any. At any price ( not counting VIP). Also, another time, was ready to go a few minutes before ticket on sale. At the EXACT on-sale moment, 10am, there were no tickets left. But, there are always a bunch of resale tickets available immediately. Who gets these? Why can't I?
Great like always 5/5
By peninsula propane
Service fee abuse 3/5
You are abusing with the service fee; now you have an additional new fee to the current one
Very slow but got the job done.
Tried both on my phone and online and couldn’t lock in tickets due to inline volume. Took 30 minutes to finally buy tickets.
What a pain 1/5
Couldn’t get it to work on my phone. My computer to Ticketmaster wouldn’t work. Finally after losing several chances to getting better tickets, I used my iPad. Pretty disappointed and mad! Not my first pick on tickets!
I tried ordering tickets for 45 minutes on my home computer. Kept getting a message - something went wrong with our map - try a different browser” Then switched to the app on my phone. Got to the point of purchasing my tickets and got the error message “please call customer service”. This is an hour of my life I will never get back!
Hate, hate Ticketmaster 1/5
Service fee almost as much as the ticket? If it was for my granddaughters performance I’d never buy from these people. One star only for convenience.
Personally the ReSale feature is bull crap and a total rip off to the fans. To see that ticket master supports this so they can make more money protecting “certifying” these ticket as well is disrespectful and disgraceful!!
By namaste n il
God awful fees.
Great App 5/5
By Alexa Royal
It’s convenient and I never have issues.
Can’t select my seat number 3/5
I love choosing my seat and my wife’s when i am paying top dollar for a show. The additional fees should give us the opportunity to select the seat number especially when you pay for them very early like I did.
Over charge 1/5
By mustafa ali
It offered and insurance but didn’t tell me the price until after I brought the tickets, if I knew how much the insurance was I would not have added it
Worst App Ever 1/5
By J.B. 480
The worst customer service team I have ever dealt with in my life
When you are on the app at sale start time and you get 30 “sorrry’s no tickets” before you find actual tickets it’s bs. But then call some ticket company and get front tow before tickets are even on sale. It’s bs and just hurts the true fans.
Does not work! 1/5
Will not let me register for verified fan Presale seats. Another show I will miss out on thanks to this trash app! Thanks a lot TM..
Never using Ticket Master Again 1/5
TicketMaster doesn't support jailbroken devices so I will no longer support them. I can't believe they expect people to restore their phone just to view tickets that are already paid for!!! Had I known that I would have spent more elsewhere just to avoid ticketmaster!
Buying tickets 5/5
I love how easy it is to buy from the app. Straight forward easy steps and I can check seating very easily as well!! Thanks a bunch!!! I will always buy from TM!!!
What happened to map 1/5
Please go back to allowing you to select the seat on the map.
Doesn't do the one thing I want it to do 1/5
I literally got this app so I could use the barcode. Every time I try to use the barcode, the app crashes. Useless
Nightmare the worst 1/5
I really hope this company disappears one day
this company is a nightmare, so bad for Art And Music.
Wait time 1/5
I tried to get tixs Right when they went on sale and couldn’t get through for 50 minutes. Figure out a way to get ready d of the bots and scalpers
Bad app, worse company. 1/5
App is very buggy. Also have to question the ethics of the company. During the public sale of multiple events recently in large arenas, would find 0 tickets available within the minute they went on sale, not even singles available, only to find plenty in Ticketmaster’s “resale” for 4x the price.