I keep losing my cart and my seats keep moving back!!!
Happy to see when your monopoly ends 1/5
I hate your fees with no way to order tickets direct from venue. Will be happy to see you lose your monopoly
Search bar 1/5
Search bar is terrible. Couldn't find me blockbuster games or fights 👎🏼
really good 5/5
i buy all my tickets off of here and they are amazing!
I never have an issue when it comes to Ticketmaster
Highway robbery 1/5
App works fine but I paid $30 in services fees for $100 worth of tickets. That's a markup rate on par with loansharking and fraud. Disgraceful. How can this monopoly be undone?
Scam artists 1/5
I can't believe this crap is legal.
I dig it!
Response Time Good / Want Search by Section 4/5
I may have missed it in the app, but i would want to search by section on the map for available seating.
Countdown to sale time was helpful. Response time after the countdown was good.
Best available 4/5
I hate the ticket fees, but it's the best available.
Presale for Ticketmaster is a JOKE! 1/5
Ticketmaster presales on the app and online are beyond a joke ! Couldn't get tix for Dead & co. Because my presale codes were invalid that THEY sent to me! Better believe tix master is getting an email from me!!!!!! 😡😡😡😡😡
Easy Peasy 5/5
By Fat dirt daddy
Super easy to get the seats you want and get it done.
Buying tickets 5/5
Very easily done
Went to click purchase tickets and there was a glitch in your system and I lost my tickets 2/5
I was on the final page of purchasing my tickets and then when I went to purchase tickets there was a glitch in your system and I lost my amazing seats I was able to find seats in the same section farther back but still
ticketmaster is a monopoly 1/5
ticketmaster has so many problems. they do not care because they still get money. the verified fan presale said don't work most of the time. ticketmaster has screwed up my ticket orders when i entered in the right information. they have had hidden fees that don't show up until you have already bought the ticket(s).
Ticketmaster review 5/5
I order all my tickets through Ticketmaster. Concerts and sporting events are my two most common orders. Have never had any issues with Ticketmaster, the app works great.
Too much personal info 1/5
Why does this site REQUIRE the user to store their credit card info?
No disappointments! 5/5
By Sherry Amote
Jason Isabel, CRB, KISS! TM always accommodates and very professional. Best prices too.
They flagged my purchase as fraud which it wasn't. The say to contact customer service but the message doesn't give a phone number to call. After searching online for 20 minutes to find a number - I spent 10 minutes trying to get a person. By the time I would have gotten someone - the offices were closed. Could have been resolved by giving a phone number. Then I call the next day and customer service couldn't tell me about why it was fraud so I had to call the fraud department (since they couldn't transfer me!). Fraud should have never happened since I bought tickets online for this amount last year too. So I asked to repurchase the tickets. I'm told they are no longer available. So I go to look for seats on their app - and they ARE showing as available. I'm laying over $130 in fees and after all this headache - no offers to at least credit some of the fees for their crappy service.
Seat Numbers and View 1/5
The actual seat numbers in a section for Blackhawks games matters a lot for the amount of Money I'm paying. Please let me see seat numbers without having to hit the buy button. Your competition lets me see the numbers before making a buying decision.
In addition why can't I see the actual seats on my iPad - you know, the one with the dots for seats so you can see exactly where the seats are in the section?
Ridiculous Prices 1/5
By Bill Sewell Jr.
I had to pay Ticketmaster $3.10 for a $10.00 parking pass! Ridiculous!
Efficient & easy. What more do I want from an app? Nothing.
The Ticketmaster sweet 👍🏽☀️☀️ 5/5
By Pearl sweet mango
Thank you Ticketmaster 🎭🎤
Like the interface - lost my tickets 4/5
Interface and interactions of the app are slick. Found tickets, but when I tried to purchase - server could not be contacted - so I lost them . . . Still some work to do on the mobile experience.
Convenient & Trustworthy 5/5
By Steamin Willie Beamen
I've had bad experiences with Groupon and Eventbrite, but never a problem with Ticketmaster! Not a big fan of the extra charges, but I'll happily pay because I trust that TM is doing their due diligence and protecting the rights on the consumer! The mobile app is very convenient, easy to use, and I feel confident making purchases on events without worrying about overbooking or fraudulence.
I got a weird error that said there was no outstanding amount when I was paying but it clearly showed the amount due...
Good app and site. Easy to use but wish a bit cheaper 4/5
Bought tickets easy to use. Great app
The Offspring show on day of show 1/5
The website the day before said there were a few thousand tickets. The morning of the show all the cheaper seats were now locked and you needed a password from an App I'm a member of but couldn't not obtain a password from. It really didn't matter because I really want to good seats. They were all gone except for a few being resold. This happened overnight so something seems fishy. I decided not to get tickets at that point. A few hours later I looked on the website and those thousands,we are now available again! What a joke
Pain in the butt! 1/5
Why can't you just answer the phone! I just dealt with the tickets there not what I wanted!
The app crashed 4 times and I had to reset it each time. It finally accepted my purchase the 5th time.
Enjoying every moment 5/5
It's always been an awesome experience with TM. Every time I need a concert they have it ready..
I hate this App 5/5
It costed me over $3000 for the past a year :( Somehow I'm just addicted to concerts😞
Timed out processing twice 2/5
By Liss-One LLC.
Didn't process until attempt #3 using the apply pay feature. Had to restart the app.
Very frustrating 1/5
I have been having issues purchasing tickets. I go to the last page where I enter in my payment info and choose whether or not to insure the ticket, and then I get an error message saying my tickets have expired. I don't think it's an app-specific issue because I run into the same issue when I try to buy from the website or the automated phone line. I have never been able to get through on the regular line to talk a person. Regardless, it makes using this app a very frustrating experience.
30 minutes of circles 1/5
By Cougar 13
Trying to buy tickets to Carole King Beautiful. Unbelievable, could not bring up New York really???? Chicago, Conn, Tx, but no broadway. Really?
45 minutes to buy a parking pass 1/5
Awful, not intuitive at all. Even searching by the name of the sponsored parking lot didn't work. I guess it works, just plan on your simple task taking longer than the wait at the DMV.
Not given seat choices 3/5
You can only select a level to search for tickets. It would not give me a list of sections that had my seats available I had to keep exiting and refreshing to get the section I wanted after about 10 tries.
$9.50 per ticket plus an "order processing fee? What is with this blatant rip off? Seriously. I'd like an explanation.
Update mess up 1/5
This update mess up my account. When I go see if my ticket is there. It's gone. So I have to redown the app over and over .
By Tony L Brewer
Process is great, fees are ridiculous.
Not being able to see a variety of seats 2/5
It's so frustrating when you don't want the tickets that come up as "best available." I want to see my other options and this app does not let you!
Ticketmaster is a good service but the fees are WAY to high. :(
I like the app.... but 5/5
WHY CANT YOU EVER SHOW MOBILE TIX AT VENUES?
OK for ticket purchases 2/5
Had more options to choose seats online/computer, but my internet connection wasn't cooperating so I had to use the app. Limited seat choices using the app warranted 2 stars. Otherwise, app is fine.
By Eric the Redish
$20/ticket. $7.20 fees each.
Ticketmaster is the best!!!!
User friendly 5/5
Quick to find attest and easy to use!
Difficult site & app 1/5
By Walker Pro
There's gotta be an easier way!
Fees fees and more fees! 1/5
Every time I buy tickets from the fees are outrageous! I purchased trailer park boy tickets for $27.50 each, and bought 4 of them. Ticketmaster added another $55 in fees just to secure the tickets. Totally unacceptable and I will never use them again.
No amount of disclaimers will this be acceptable! You literally pay about 50% more just to use their "services", which is just the ability to choose and process payments, which makes them the biggest scum bags in the entertainment business.
It's just a matter of time until another ticket purchasing outlet gets rid of those fees and puts Ticketmaster into bankruptcy. I don't see them lasting another 10 years with their existing revenue model.
Super Convenient 5/5
This is a really convenient app that does what it's supposed to do. In addition to providing notifications of when tickets go on sale (if you request that) and enabling purchase, the app stores your e-tickets so all you need is to bring your phone and have the tickets scanned when you get to the venue. I would caution that, depending on your device, the venue seating plans might not render clearly enough - I had to pull the floor plan up on a bigger screen to be certain of the actual location of the seats being offered. But my vision isn't great, and the app gave me time enough to do that, so I think it's worth 5 stars.