First time I tried the app my event wouldn't open. Had to access via web. What's the point of the app.
Very easy to use and system is responsive
Optimize for iPhone X pls
Loading times made me have to pay more 1/5
By Royce C
Trying to buy tickets to the Tampa Lightning game and after we purchased them the app took me to a loading screen and after 20 minutes of this loading screen we weren’t able to buy them and the tickets jumped in price by 20$. Will now pay more money specifically not to go through this frustrating ap.
Concert Tickets 5/5
Love Ticketmaster goes mobile app, it’s very convenient and easy to purchase your tickets and easy was to get into your chosen events
Easy peasie 5/5
Very easy to use app.
Bought my $uicideboy$ tickets on ticket master then day of concert i go and get my ticket scanned and they said my ticket was already used!!!
I tried to use the mobile online site and it did not work so I transferred to the app and had success thank you
Could not get site to work 2/5
Had to order over my phone after desk computer was locked up on the site the moment U2 tix went onsale. App was difficult to use and not at all intuitive for selecting number of tickets. Very frustrating that scalpers are our only option other than Ticketmaster.
App crashes iPhone 1/5
Hey developers! Fix the app. It crashes on iOS 11 and restarts my iPhone. Unacceptable! You’d get 5 stars otherwise but this is just bad coding skills. Until you fix this, Pandora deserves one star!
So simple 5/5
Love the way I can see where I want to sit and how fast the app. is . So easy to use .Thanks Ticketmaste!
Scam scam scam. Sell outs before even on sale. Secondary markets. All b.s. It’s just about the only game in town. Scam
Diana Ross 1/5
TM app locked up and screwed my wife & I out of 3rd row seats for the Diana Ross concert in Honolulu. Still had to pay the SAM exorbitant price for the 10th row tix I finally did get.
Doesn’t work when you need it to. Doesn’t support Apple Pay when it says it does.
Killing thru Service Fees 1/5
$10 per ticket? That’s 30% of the ticket price.
Gracias siempre muy buena opción espero que sigan así . Hasta luego 5/5
Part of the problem 2/5
In these day of legal scalpers, it pains me to see Ticketmaster sending me to their “Trusted Partners “. 5 minutes after tickets go on sale. It’s tough enough to get tickets at face value without Ticketmaster getting their cut.
We, the fans lose big time. I would rather go back to the day of Ticketron and wait in line at Sears.
Protect ticket 1/5
First time that option popped up it showed no fee. Second time I tried to complete purchase I clicked yes for protect ticket and then noticed there was an additional fee! Terrible bait and switch which feels pretty sneaky! I want my money back.
Used to be decent 2/5
This used to be a decent app, with how easy it was to purchase a ticket. But now you need to login to purchase a ticket when you are already logged into your account. They also erased all of my favorite venues.
Now the only thing this app is good for is getting into events
Location change pop up 1/5
Traveling and the pop up for location change keeps popping up every 30 seconds or less. Extremely annoying!!!!
Does not show the same events in my account that show when logging in through web browser. Not useful when the tickets in your account don’t show up
Reset Passwod 3/5
Received email to reset password. Was unable to sign into mobile app with temp password. Message kept popping up indicating sing in server unavailable. Had to compete sign in using website. Once password reset, was able to sing into mobile app.
Adding a credit card 4/5
While placing my order, I got to the part where payment is to be made. I wanted to pay with one card, but noticed that one of my other credit cards needed to be updated (not the one I wanted to pay with). Well I was updating the old credit card, wanted to save the current information, but would not let me, was only letting me update and pay. So I went back to the credit cards and paid with the one I wanted to. There should be an option right there that you can update your information then choose which credit card you would like. So I’m sure I’ll have to log back in and then update, just an inconvenience when it could have been done right there and then. Thanks
Dumb you cannot book tickets outside US 1/5
For gosh sake... there’s life outside US! it’s not possible to book a ticket outside US, looking for booking a ticket in London... impossible... it doesn’t know any city or country outside US..
Bad. 1 star
Overall good experience 4/5
Overall good experience! One thing that would have made it better would be if they accepted Apple Pay. Picture this: it’s 4 am, you decided to go find tickets for that thing you want to go to but are on the fence about. You put the tickets in your shopping cart, you’re about to check out, and the dreaded section asking you for your credit card information pops up. Now, it’s 4 am. Who’s going to want to get out of their bed to get their wallet to put their card information in to order the tickets? How amazing would it be if I could just use the wallet on my phone. But it’s 4 am and I can’t do that. Guess I’ll just go back to bed and maybe order the tickets a different day if I remember to...
This SOOO easy! 5/5
By Doc Muzak
Buying tix is so easy with this app!!!
Resetting password 2/5
Tried four times to reset password when it said “Successful” but wouldn’t go directly back to page and allow purchase to continue. Waste of time and frustrating.
Forcing to pay for shipping 1/5
When I tried to use Apple Pay, I had no choice but to pay extra for shipping. The free electronic send by email option was not allowed in the “United States of America” country. Really? I had to use a credit card to get the free option.
Basically, I got cheated... 1/5
Basically, I got cheated. I bought 2 resale tix from a block of four. The app won’t tell me which 2. When I got the confirmation email, it was the worst 2. The app saved the best 2 for some future customer.
By Workout Guy
An app run by a monopoly called Ticketmaster. What more needs to be said! Don’t expect to get the tickets you want, at the price you chose with a bunch of fees added on to the pain of buying through this site!
Easy Ticket App. 5/5
I always get great seats using Ticketmaster.
3 clicks and Tickets 5/5
Fast and eAsy way to get tickets
Useless app for a horrible company 1/5
By Bowls and the meat
Waiting for the day send source sellers like Ticketmaster are banned. This app is awful- didn’t recognize my account, and when I re-input my account, it claimed I had no tickets- even though I was literally on their website looking at my tickets. I paid more than I would have at the site, I wasn’t able to buy the tickets I originally wanted because I wanted two and there were three tickets in a row, and then a half hour of hunting around to find the tickets I bought. Deleted the app and just printed. Walletini is so much better.
Fees are garbage 1/5
I know you have to earn a profit but $11/ ticket for convenience PLUS another $4 for processing.
I guess if people are dumb enough to keep paying them, Ticketmaster will keep charging them.
WEBSITE FAILS AND APP STRUGGLES 1/5
The app constantly changed my payment info, and the website wouldn’t process anything.
At present it do not allow chose the seats 2/5
At present it do not allow chose the seats The only option is the one given by the system. The first time I bought a ticket I was able to choose the seat an section I wanted. Just a little disappointing with the new application settings.
The real show 92.3 5/5
Love the convenience of not having to print and have on my phone
Ticketmaster always promises to underwhelm! 1/5
Even with their so called Verified system, they are the worst at the only job they do.
U2 tix 5/5
Easy, concise and expedient.
Pre-sale code 1/5
By Fabrics chefs
I never received my pre-sale code like my email stated and had to call Ticketmaster. They did not believe me and I had to send them the email back that they sent me. After over an hour they gave me a code. It by then our seats were not so good. Not to happy with the service.
Easy to use 4/5
By Trason Echols
Inconvenient to have to use paper tickets, I prefer using my passbook to store tickets on my phone.
Best website 5/5
Live this app
Why cant I️ use my Ticketmaster gift cards? 1/5
It doesn’t make sense to me that I buy Ticketmaster gift cards for my daughter and can’t use them when ordering tickets through Ticketmaster.
Ticketmaster is the Sxxx 5/5
So fast 🏃🏾♀️ so easy to use and understand , you get your tickets right away in your hand on your phone scan your tickets at the venue no hassle with finding tickets or losing tickets
There were other seats available through the host venue’s site that Ticketmaster did not offer or disclose.....
Only way to buy tickets!! 5/5
Time after time! Ticketmaster has never failed me! Enjoying all these ticket with my family and friends!! Thanks for your continued improvement!! Can’t wait to buy more ticket in the future!!
Saints game Sunday November 19th. Love tickets master. 5/5
Love my Ticketmaster!
Slow processing 3/5
Had to make several attempts to purchase tickets due to “problem connecting to server”.