Everything this app does could be done with another app for free. The only reason I am forced to use it is because of my Professor.
Just Bad. 1/5
So expensive for no reason. There are much better/cheaper alternatives to this. Simply just trying to get money out of already broke students. Just a piece of s*** made by even bigger pieces of s***.
Sometimes when I try to answer a question there isn't a submit option which leads me to closing the app and having to restart which by then the question is no longer active please look into it
Tophat is an absolutely terrible app only good for frustration and hurling obscenities as whomever made you purchase it. I understand that teachers and professors want their students to interact in class but making them pay $60 for this pos is not the way to do it. May the app burn in developer hell and whomever made it get hit by a bus.
Grades horribly 1/5
I hate this system so much. When they ask for answers I will put the units because it didn’t specify otherwise and count me wrong only for that reason. I would put the appropriate amount of sig gigs and it would count it wrong. My professor kinda told me it is what it is I mean they have fixed the problem since then but my points won’t come back.
Add a feature to notify student when new question is open/posted so I don’t have to leave my phone on the whole time and drain my battery
Not worth it 1/5
By hemant oberoi
If I can get my money back , in 2017 we still struggle with small things , please if ceo is reading this give my money back .
TopHat is Loosing Good Will 1/5
By Faraz Yashar
As a company vying to take down the entrenched textbook barons, TopHat seems to defy the startup mantra of “disrupt” and seems to behave just as those companies it seeks to displace by putting broken, garbage, expensive products in the hands of students.
Congrats on birthing another education extortion racket.
Doing well 3/5
App syncs pretty well but there should be notifications for like in class questions or assignments
Taking advantage of college students 2/5
Freshman year I buy a $50 plastic remote so I can answer questions in class, and I wonder "why can't I just use my phone for this?" Now guess what? That remote is useless! Can't sell it either, because everyone is using Tophat, on their phones! But wait, not only do I have to buy $200 more worth of new textbooks with online access codes again, I need a SUBSCRIPTION for Tophat! Do I pay for one semester? Do I risk buying two semesters not knowing if they'll SWITCH TO SOMETHING ELSE next time?! I have no idea!
But then again, what's $30 more to the already unimaginable cost of an education? Surely the app itself well designed software worth the money and will be a great utility to help me study and keep up in class, right? Nope, the app is terrible! The interface is unintuitive and slow. I've missed attendance grades and in class questions that I knew the answer to but could't EVEN FIND in this app. In example: You have to scroll all the way down to the bottom of the presentation slides to find that question the professor just put up, but better hurry, you only have a few more seconds before it closes! They probably want me to fail the class by being unable to actually do anything so I have to pay for the class, the app, and my textbook's one semester access codes again. Speaking of which: It would be nice if you could get access codes bundled together with your textbooks like I've seen done with other software. Or I guess we could if our professor choose the Tophat™ textbook.
The mandatory bluetooth and location services are annoying, and visibly eat my phone’s battery life, but at least I can turn them off while I’m not using the app.
Alright, I saw that update. You read and act on all your reviews, even the one star ones. I'll give you the benefit of the doubt, and despite hating the software, I will add another star if you add the following: Give a push notification whenever the professor opens a question or displays attendance codes, so you can tap it and be brought directly there, even if you are in another program at the time.
On the bright side, and the only reason I’m (reluctantly) giving this two stars, is that after reading other reviews and the update log, Tophat is at least trying to some extent to make their service better, which is more than can be said for many other businesses that prey on students. One problem I wanted to mention a few weeks ago has already been fixed since then. While I still feel sorry for anyone who’s grades depend on this service, the least we can do is try to make it better for the next class.
LaTeX rendering not working properly. App frequently crashes while using. Can't believe I wasted my money on this.
Needs push notifications 1/5
Mobile app needs push notifications, semester price should be cheaper.
Poor UI. Very disappointing. What a waste of VC funding.
$70 for nothing 1/5
I’ve had to renew, so now I have $70 invested in this app. If it wasn’t required I’d have never paid it. Overpriced, poorly designed and maintained software. I have to beg my professor for the points I miss because of glitches. Awful.
Are there negative stars? 1/5
By dissatisfied faculty
Twice as much time for a third of the functionality vs other classroom response systems.
Too Expensive 1/5
Whomever sold my professor on using this service should be promoted. However this apps subscription service is too much for what the app offers. There’s plenty of services that offer the exact same product for free. As a student who pays for tuition, rent, car insurance, food, etc. I cannot afford to budget this app because my professor wants me to use it for ONE semester.
App fails to meet basic quality control standards
Buggy Latex Support 3/5
Connection issues (mentioned in previous reviews) are not happening anymore for me. Despite the last update claiming to fix LaTeX rendering, in some cases, negatives still do not display in LaTeX equations.
since the latest update the app won't stay open for longer than 5 mins before crashing, i can't leave a good review. i enjoyed the app. before the most recent update; for the most part, i had zero problems with it! very frustrating for me, as TopHat is used heavily in my college algebra class.
Yet ANOTHER course requirement 1/5
By Lemon taffy
I assume Top Hat is paying my school to use this app
Sh- please fix. Uh. 4/5
Uh. Um. Anyway. Tophat is alright, penetrates my entire concept of chemistry. Uh.
Interfered with my GPA 1/5
I got penalized because top hat wasn't working during a lecture so I could answer a question and my professor assumed I wasn't participating in class.
By Levent YalcinAlp
Costs too much and is buggy !!!
This is terrible 1/5
By *uck this review shi*
The app has screwed me and school and is ruining my grades. It bugs out and messes up attendance and assignments. It's a terrible app and the customer service is somehow even worse.
Why am I paying money for a product that doesn't work? 1/5
Why am I paying money for a product that doesn't work? I'm pretty sure that's called false advertisement and it's an illegal practice. I paid for this stupid service as a struggling student and it doesn't even work. Before you take advantage of students that are already paying for books and tuition, make sure your product actually works!
Constantly not working properly 1/5
Have missed a ton of questions in class because the app refuses to work without being updated. The updating makes me miss questions. Very frustrating.
Bad App that you pay for 1/5
Good idea poor implementation.
Definitely got better 4/5
The way that the professor utilizes this app is definitely important. Since you can't receive notifications for due dates, your professor will hopefully be diligent about that.
Other than that, I think this is a really nice tool for classrooms. It's interactive, and has some cool question types (heat maps, clicking on images, matching, etc) although some of them are either difficult to use or don't work because my professors struggled. What's cool is you can go back and forward in the slides your professor has up so if you're a slow writer you can still get all the notes.
Overall, this is a really nice idea and needs a little work but I enjoyed having it in my class. Definitely could do with more organization in the content, it's a little overwhelming when all the slides are posted and you're trying to study.
This is gahbage 1/5
By cdawg the illest
Fix this BS app I won't let me answer the question my prof send out this is so dumb and the tech support is useless
Terrible app not reliable.
Great for test reviews, however it does freeze quite frequently.
Corporate ripoff at its finest
This app is terrible 1/5
Don't use it
Money grabber 1/5
Charging for no benefit of the student just so that they may answer questions in class. There's practically no effort for this app and a monkey could program this. Waste of money.
Waste of money 1/5
The Top Hat browser app is working just fine and stable, but the mobile app is really disappointing. First, it does not fit perfectly with my iPad Pro dpi so everything looks blurred. Second, I just CANNOT do any homework on the mobile app. Whenever I switch away to a, let's say, my periodic table app, the TopHat app returns to the previous menu automatically; what's worse is that it doesn't show whether you have completed the question or not, so I have to guess for a few times before I can get back to the question I was working on. Plus, there was a few times where the app backed up to the main menu and I have to make my way back to the question with much trouble.
I cannot do highlights on the textbook as well (and TopHat boasts about this feature on their browser app). This is an unexpectedly horrible experience with an app that has a subscription fee. Shame.
Completely useless 1/5
By I am that dude but not rlly
This is certified trash. A glorified iclicker that costs 26 dollars for a SUBSCRIPTION.
Check yourself tophat, and your low tier app developers.
Something that should be free 1/5
I was literally forced to download this. But I'm not forced to like it. I looooove having to pay for something that benefits me in no way. Just because my teachers are to lazy to print an attendance sheet I had to spend money on some ridiculous thing. Not to mention it's stupid name.
Expensive as cheese 1/5
By Lollipop asloliopoppooop
Clickers are more efficient and are reusable throughout the years. You have to buy a subscription for this.
Money grab from captive audience 1/5
This ineffective tool, which ENCOURGES students to be looking at their smartphones in class, is not only a distraction but a waste of student financial resources. Requiring students to add this on top of tuition, books, and possibly even an iclicker is absurd. I strongly petition all professors to abandon this system.
For lazy lectures not for students 1/5
This software should be provided free of charge to students if a lecturer decides to use it. It offers no benefit to the student, only makes it so the lecturer doesn't have to take roll and grade quizzes. We already pay too much for our educations and adding this cost to a course (especially one taught by a lecturer with no PhD) is outrageous. Stop being lazy.
I can't even sign in even with the right email and password. It just say I have the wrong credentials
It does the exact same thing as a clicker. It is just another way for companies to siphon money from already poor college students. Make this free or else what is the point. Also crashes
Doesn't work 1/5
Garbage, as to be expected by school enforced programs 1/5
So the program was already bad before. It had exploits, one of which allowed students to send the top hat coding to others. However with the recent update this is no longer possible and requires location services to be on. For some reason, on my android device it also takes a hold of my Bluetooth, which I'm assuming is for location tracking services. This is a violation of privacy to have to give the app location, and to add onto that it also adds data fees to turn the location on and makes it very difficult for wifi enabled devices to be unable to track location. Not only that but the app is so poorly coded anyone with some decent programming skills could easily modify it to work from far away with location services on.
Oh and the glitches are bountiful in his app. For example I'd take attendance and the number menu constant pops up and off meaning I cannot type the number or passcode in, and if I try, it gets deleted. Not to mention forgetting to show existing classrooms, typing not registering into the system, and improperly logging students into the system (leaving absences when the student was there).
Altogether I could have programmed a much better system for campus for free. For universities looking to use a great program, set your own tech department to do it or buy a better program. Top Hat is a scam and a shame to the tech industry and only leaves a sour taste in students' mouths.
Very Laggy 1/5
By Sport pro
This app is very unstable and lags. It is also missing a lot of features that should be included in an app that displays textbooks.
Works well 4/5
We have only been using this app for a couple of weeks but it has worked well for us. Personally I like kahoot better as it makes it an anonymous competition.
Product so bad Professor quit using at semester, won't refund. 1/5
Just DISGUSTING. Their product was dysfunctional EVERY week.
Product was so bad the Professor quit using at semester, and Top Hat wouldn't refund the second semester access cost until I threatened to bring the whole 200 person class in on it too.
They are out to get you, and to take your money. That's their #1 goal, as their customer service team showed me.
By Overcast Fan
So bad that our professor had to switch to a different product.
Tophat Review 2017 2/5
By 2017 Grad
Not very user friendly especially on windows. The navigation of the courses could use some improvement. Still recommend blackboard to do my online courses.