Updated- wait until next version (Easy to use, fast and reliable 1/5
**Update*** Don't download the September 18th release, has bugs. Wait until next update before getting this.
I have tried several VPNs and this one has the best interface. With all the VPNs there is often a lag with the initial connection. Tunnel bear is no different. However running speed tests with other VPNs tunnel bear seems to always perform better than others.
By Bear customer
Disconnects frequently, won't work with Amazon Prime Video anymore, very buggy. Frequent restarts necessary and on multiple devices
Tunnel Bear 5/5
An outstanding app that lets me surf the net anywhere without fear of someone spying on connection.
Current update. 2/5
The last time it was updated around about the time iOS11 was making its general release; VPN would connect but mysteriously disconnects without my knowledge when using the internet. Before this update it would work but 3d touch support was broken, it is still unusable; these are just some facts and that I highly suggest you double check your work before updating to this version.
This includes reinstalling vpn profiles, signing in and out of the app, and uninstalling and reinstalling the app all together. Unrelated, problems do not exist on android’s side since I use both iOS and android.
unreliable connection 2/5
No more connect on demand..... why did that go away? Wasn't mentioned in the update log.
I can't keep a connection for long enough to switch apps. This is unacceptable.
Whether this is a buggy update, or core features are suddenly gone, it's useless.
App no longer stays connected 2/5
Since the iOS 11 update the application doesn’t stay connected to VPN. Please fix ASAP
Tunnel Bear 1/5
Since last app update I have to manually connect now (my 7s tells me to contact TunnelBear settings) and I'm getting dropped unexpectedly from all TunnelBear sites. I've uninstalled & reinstalled TunnelBear, turned phone off / on - nothing helps. No one is answering my email!! Unsatisfactory - am starting to look for a new vpn.
It Works 5/5
That says it all.
Latest update fails to reconnect 3/5
By John Rozsnyai
The latest update automatically disconnects when the phone is locked but fails to automatically reconnect once unlocked. Please fix and will get back its 5 stars.
Needs Auto Mode 4/5
I wish this app would automatically turn on when connected to untrusted networks. Aside from that this is a great app.
Love that bear haha 5/5
By ME =]?
Not working 1/5
TunnelBear stops working after latest update. Now you have to manually connect for some odd reason. Been a paid costumer for over a year now.
Amazing app !!! 5/5
I love this app. I think that is the best vpn app. :)
What the Hell Happened??? 2/5
This used to be the only VPN that I used. All of a sudden it now just automatically disconnects you??? This is completely unacceptable! If the connection isn't secure then what the hell am I paying for??? I guess after 2 years it's time for me to move on to NordVPN, I've heard their service actually works. Goodbye TunnelBear, you should be ashamed for yourselves for charging people money for such an insecure product. What a disappointment this turned out to be.
Auto off? 3/5
Reinstalled the profile a few times after he update as it no longer auto connects. Good when it works automatically.
Brilliant & Genuine Security 5/5
With all the features you need and a team actually dedicated to your online security - i.e. not collecting your data whatsoever - TunnelBear is a great freemium tool well worth upgrading. Already budgeting to bring my whole team onto it 24/7.
Turns itself off on PC 3/5
I always have to go turn it on after my pc starts. It fights me - turning itself off over and over again. I am going to have to switch because I do not feel protected on my PC.
It's been great on my cellular devices though / I have it on 2 iPhones. If you don't need it for anything other than an iPhone then you will be pleased with it.
👎🏻👎🏻👎🏻👎🏻👎🏻 Negative reviews disappear! 1/5
Reply to developer:
You asked me the same question last time - I repeat, your Help link does NOT help if you cannot connect. Period. Once out of China (..or Dubai... or India) emailing you won't make an iota difference as I'm no longer on that specific network. Yes, I realize China censors heavily, I'm there every 2-3 weeks, year around - which is why it's so sad my free VPNs work while your, paid-for VPN does not? The reviews here are highly overinflated.. they make no sense.
Posting this review from mainland China using a totally FREE VPN because TunnelBear will NOT connect in mainland China. I've tried it in Shenzhen, Guangzhou, Beijing, Shanghai - -> 👎🏻
Also, India 👎🏻 UAE 👎🏻
No help from the VERY generic https://help.tunnelbeardotcom because you must be connected (duh?) first. Mediocre vpn - at best. 😞
Great app 5/5
Love it! When I'm not home and using public wifi, I always use it. Super easy and safe.
Fast friendly and fun. Don't miss the iOS only price. Hell of a deal.
**update. Auto feature? Yeah. Auto turns itself off! 😕
everything was ok until Japan 3/5
Everything was working great until I tried to use Netflix Japan and it simply doesnt work. I was so happy.
Best VPN ever! 5/5
Loved it before the update, love it after the update...and the response to its users. These guys are the best!
Private browsing with a growl 5/5
I found Tunnelbear years ago when I wanted my Downton fix from the U.K. before it was released in the States. Now, I need it for privacy and to keep my information safe. This service is always reliable and available.
I love this app for being in another country when connected to internet to watch videos. Great overall but would wish more free megabites
Average connection at best 2/5
Doesn't connect about 50%of the time
Can't control via iPhone Settings :( 3/5
Works well enough, and ability to use on both PC and iOS is great. Inability to turn on and off reliably via the settings function in iOS is infuriating.
Only a few countries i need it for colombia 1/5
Only a few countries i need it for colombia this a piece of crap
By A 3rd grade Reviewer
Getting this started and running was much easier than I expected. Well done.
US Connections spotty 2/5
Lately vpn connections don't work through the US on PC and iOS.
Great App 5/5
Works perfectly great! Easy to use functions and accessible!
Love it, but... 4/5
By Genesis 1:16
I can never seem to connect to a website that asks for a specific location. Maybe it's operator error.
Great tool 5/5
By Detroit ST
Extremely easy to use. They appear to be testing the protection constantly.
Works great! 5/5
Best app ever, works great and extremely easy to use. I'd recommend it to anyone who want or needs to hide their IP address.
By Icebox 25
loving this 5/5
Thank you for giving us such a great and free VPN to use across multiple devices and operating systems. I am using TB on 2 ipads, a Windows 7 laptop and the latest Mac OS on desktop.
Love the app 5/5
Would be awesome if there were iMessage stickers for all of the funny bears though.
Best vpn 5/5
By Majeed 777017
The final "missing piece" to being a completely mobile entrepreneur! 5/5
I own and manage several small businesses; however, I kept ignoring the fact that none of my financial or other transactions were secure while I was out in the field, working remotely.
Unsecured wi-if networks, and other shared networks started to concern me. I have used VPNs before, while living in Europe for a stretch, so that I could still watch the American version of Netflix and Hulu, but had never seriously considered one for business use.
Tunnel Bear is E-A-S-Y to use...so easy, that even an 'adult' can use it without asking their 8-year old for help!
It doesn't hurt that the app is cute either...lol. Jokes and cuteness aside, Tunnel Bear delivers a level of safety and performance that I was missing in my businesses, and I definitely recommend this app for anyone who does business outside of their secured home or office network.
Great App hb 5/5
Great app so far ,if you want to stay in the tunnel you have a right to be in the cover!?is long as you're causing no harm no harm to the world we love you TunnelBear true be cool ....!!....told you compare bear told you compare the truth to us we shelter ☃️☃️☃️☂️☂️☂️☔️💦💨🥜🍤🍤🧀🥑🥑💦💦💦💦💦💦💦💦💦🥑🥑⛸I upgraded already why are you always telling me to
Well done mr roboto 5/5
By me dum dum, need gum gum
True freedom in the Hackman world
Awesome App 5/5
I love the bear images so cute, simple interface and great design
Works sometimes 2/5
I feel protected when it actually works. At times it would make me miss text messages. Also, I would have to turn it off to watch Netflix. It would also say I'm in the Bermuda Triangle, which I'm guessing is a glitch that you can't fix. I have similar connection issues on my computer but that's a different review.
Update: Service is still spotty. Like today, I can't connect to the internet because the bear is blocking it while it reconnects. Well, it never reconnected and I tried logging out and reinstalling the app but it wouldn't even let me log in. In a separate issue, email is crap with this turned on. All images are either disabled or takes forever to load.
Sure it might make the internet secure but that's if you can even use the internet with it on.
Doesn't work in People's Republic of China 4/5
I want to give this 5 stars. I got it because I was planning a trip touring 5 countries in Asia (and island nations). It worked very well in Japan, Indonesia, Singapore, and Hong Kong. I am now in Beijing and it WILL NOT connect regardless of which wifi connection I use. Apparently the People's IT department has figured out how to block Tunnel Bear even when connecting through non-Chinese providers such as Boingo. Of course the country for which I most wanted a VPN is China so that I could continue to use Google and Facebook. I have just installed Express VPN and it appears to be working at this moment. If you are not in China I still think TunnelBear is a VERY GOOD option.
Great vpn 5/5
App works pretty good for being free and if u don't need to use it all the time but u can upgrade it if u need to use all the time.
Works great 4/5
Only issue i had is I amazon prime, Netflix, and Hulu wouldn't load internationally. Everything else works well.
Worth The Purchase 5/5
I've used TB in S. Korea and all over Europe. Great to have using IOS products. It unlocks your basic electronic needs such as FaceTime to Netflix. Truly Awesome...
Excellent, secure VPN service at a great price 5/5
By AppRater #383746(7839292)
TunnelBear is easy to use across all platforms, the applications are well designed and work properly without any bugs or hiccups I've noticed to date. The iOS version does a good job of staying connected and notifying when a VPN connection is dropped. Speed is surprisingly good and I honestly cannot tell a difference in regular use. (For downloading large files you may not want to have a VPN on however) The recent security audit by Cure53 indicated TunnelBear is a secure VPN service that does not log any data outside of basic account information. Value for money is excellent especially with the current sale on the yearly subscription which offers unlimited data for $4.99 a month. Overall, 4.5/5. I'm very happy with this service.