Great experience 5/5
Had a great experience using Turo for the first time. Very smooth and easy to use. Particularly great for under 25 year old renters as the surcharge is much less than traditional companies. Would recommend!
Great app 5/5
Great experience using this service
By Billy lee joe
Love using turo to rent my car, keep em coming turo.
Not unlimited miles 1/5
Vehicles do not clearly state mileage limitations prior to booking.
Pros and cons 4/5
By L.A. Restaurant scene
Used it for first time and I loved it overall. Cool cars available, some at much more reasonable prices than you would find at dealerships. The first two I tried to rent both emailed me back that there was some issue with the car and they couldn't rent it. This was the only con really. Either the website should update quicker on those issues, or they just didn't want to rent them a gave me some excuse. Otherwise went good. You have to take pictures of the car before and after, that was a little inconvenient when trying to catch a flight. I will rent again for sure.
Good bye Rental Car Companies 5/5
This is the future! I had a great trip through the Rockies using an affordable vehicle. I'm under 25 years old and if I didn't go through Turo my fees would have been over $400 to drive a rental via Hertz. Turo makes it possible to rent a car under 25 years old! There's still a small fee but no where near as high as regular rental car companies!
Best car service!! 5/5
I'm not one to write reviews, but Turo is absolutely amazing! I love the ability to contact drivers, see future rates, extend my car time if need be. And the great part is that you can find a car in your price range and car or liking. Just used Turo this weekend in Santa Cruz and had the best experience! I will never rent a car through a traditional company ever again!
Great service 5/5
Way better service than a normal rental company.
So Convenient! 5/5
Turo is so convenient and cars are either cheaper than the traditional car centers or you have access to some really exotic cars! I highly recommend!
Non stop cancelations 1/5
There are countless cancelations for no reason. The owners do not communicate well or not at all.
Great app for travelers 5/5
Very easy to use and reasonable prices!
The app is awesome and the renters are very friendly.
Nice app!! 5/5
By robb park
Best car rental app 5/5
This company will put all car rentals out of business! The uber of car renting!
Turo was a great experience and the app made it easy to keep track and communicate about the rental
Excelente app 5/5
Very convenient 👌🏼👌🏼
Very Cool App 5/5
This is such an awesome experience, getting to rent a vehicle unlike any other rental car.
Excellent App 5/5
By Rolling Guy 0
I have used this service for two trips now and it has been flawless.
Excellent service for owners and renters 5/5
I tried the service as a consumer first and was very pleased with the safety features to protect the consumer and the owner. I have one car listed now and so far the 2 trips my car has been rented out for have gone very well. BTW: Linking the Turo account to Facebook is optional.
Happy Customer 5/5
By Jonny Chicas
I will always use this service
Great app! 5/5
Hey! Would you be interested in a spa day on July 8th. I have a friend setting one up for kind of a chill bachelorette party. We wanted to do a short two mile hike, stop for coffee, massages or a mani/pedi at the rancho Bernardo inn spa and she reserved a cabana for after at the pool. It would be small- only four other girls. Anyway, let me know and I would love for you to come hang out with us.
Great app. Very easy to use!!
Turo is Awesome 5/5
My husband and I used Turo to rent a vehicle for our daughter's prom. The car we rented was immaculate and the owner reliable. Using Turo is so convenient and we will definitely use the service in the future.
BEWARE: Ride Canx'd After Confirmation 1/5
My ride was cancelled 6 hours before confirmed delivery time. I did not know this was even possible, and I was stranded at the airport when I landed with no car waiting for me. The owner had no justification, just changed his mind apparently. I am extremely disappointed that this platform allows this kind of unreliability.
The best way to rent a car for a good price. 5/5
By J.Cole on da beat
This is way more reasonable than using a typical rental company.
Company and App are great 5/5
By James yep
The cars on here are much cheaper than regular rental companies. Try it out
Fantastic - the future of car rental 5/5
I've been using this app for about a year now, and it has been amazing! I have only rented my car out, I haven't actually rented out someone else's car, but my 2006 Honda Pilot is very popular; a little customer service goes a long way!
One of the reviewers complained about being falsely accused of damaging a car - to would be renters, I always fill out the vehicle condition form that RelayRides provides and both myself and my renter sign it. Additionally I also upload comprehensive photos of the vehicles condition at pickup which the renter is able to review at any time :) absolute transparency. I have only had to make claims against 2 of my renters - one for leaving the windows down in the rain and then also letting a wet dog ride it the car (it smelled horrible) and another for excessive staining (cool aid or something). Check my reviews, RelayRides is the greatest thing ever!
Edit: 3 years now, and I still haven't rented a car from enterprise. Turo is simply the best!
Never ever 1/5
No proper customer relations
No proper pricing
All was prefer better organization even expensive never ever look for easy it is linked with defects always.
Satisfied customer 5/5
Great Rental Service 5/5
By mommy ipadair2
I love renting from them very cheap sometimes and very convenient.
Great app 5/5
Love it 5/5
Super easy to use. This is the car rental market disrupter I've been waiting for.
Absolutely Great 5/5
Great people, great vibes, very safe. This App has achieved its purpose.
Better than rental companies for last minute 5/5
That's for sure. Cut the daily price I was looking at in half. I back it.
Fun cars cool concept! 5/5
By Curbside Rentals
Turo is an amazing app that has a very smooth and functioning interface. I have been using Turo for 6 months for both hosting and as a traveler and haven't had any bad experiences. The Turo support center is easy to contact and their reps so far have been reasonable individuals with souls, a consciousness, and don't give pushback on persnickety requests or issues. That to me is priceless. I highly recommend this app if you want to rent a car, especially high end cars at a reasonable price.
So cool. 5/5
It works! It actually works.
Great service, easy to use app 5/5
I use Turo when I want a better value, a better car, and a better experience when I travel.
Easy to use app. Great system to use when you want to lend your extra cars out for cash.
Say NO to Facebook requirement 1/5
I won't use apps that require your facebook connection. My information isn't yours to resell and use without my permission. Just another company wanting to use its customers for spreading their product. Just say NO!
Not your normal car rental place - Beware of extra charges after rental 1/5
I was slapped with 75$ cleaning fee because the owner reported not cleaned from outside. When is last time you took your rental for car wash before returning it? There were bugs on bumper which she wanted to clean and Turo charged me 75$ per their policy. You are signing your life away. Please stay away this is not your normal car rental place.
Cool app. Great usability! 5/5
Easy to use app with lots of information given.
Don't Go through Rental Companies, go through Turo 5/5
Turo is very easy and efficient to use. Love how it protects the owner as well as the renter! Great choices and affordable!!
Wedding bliss 5/5
We had an incredible experience with a pristine car. It is like Air BnB in that your experience can depend greatly on the specific vehicle and owner, so read the reviews and do your research and you'll have a great time with a sweet ride. We rented a Mustang convertible from Ernest and it was the perfect icing on the cake for our wedding weekend.
So easy 5/5
I think the app is great. When not using your car it's a great way to help make payments
Changed from 5 stars to 1 star 1/5
By rap sta
Unhappy as a renter that Turo keeps trying to take more and more. Changed over mile fee from owner get 100% as it should be to owner now getting only 75% even tho in comparison to the daily price that is a lot less compensation per mile that I get. Not happy with it
Great way to make extra cash with your car and a great way to get unique car rentals. Approval process to rent can be streamlined and standardized to make it easier for newbies. That seems like the main concern among potential first time renters. The app crashes in the search Interface often and the algorithm seems to be designed to target a specific car owners at time. Overall it has been great using it both as an owner and renter. Highly recommended
Great app for running your own business 5/5
Love this community and the people supporting it. Customer service is exemplary. Would recommend for anyone wanting to earn money..wait that's everyone.
Get this app now and start your small business.
How to avoid wasting time and money with Turo 2/5
By Frank Hook
*** Don't Book Instant if the Car Owner does not have 3 or more trips**
- 9 times out of 10 if they have no trips, they are unaware of your booking
- which leads to 3 to 5 days for you to receive your money back
*** Most people seems to decline if decline the insurance... which could just be a coincidence.
*** The text response normally ask you for a ton of things and then rarely respond. (The did take care of me once out of 3)
Great idea that's why I give it 2 stars but be aware of instant book definitely if they have no trips and good luck with costumer service
Please don't use turo 1/5
Save your time and money ! I rented a car and the owner submitted a damage claim I had photographs for the record of the car before I drove it and it had a pre existing windshield crack I called TURO multiple times to resolve this issue & get this they don't have a CUSTOMER SUPPORT OR CLAIM Number everything is handled through emails and take this they don't respond it's been over a week and I have not receive a response just a text from a 415 number saying they will email me this is absolutely terrible I got someone on the phone and asked to speak to a supervisor and they just hung up on me ! THIS COMPANY LACKS CUSTOMER SERVICE !! Please do yourself a favor and stay away !! USE SIXT INSTEAD TO rent a car or ENTERPRISE