Need Face ID ASAP 4/5
Cause I’m tired of having to put my password every time, come on now
Add FaceID 3/5
It should be pretty easy to add FaceID given that Touch ID is already integrated. All other banking and finance apps have already done it. This app is annoying to use when you have to use username and password. Other than that the app works.
Great update 5/5
I love the update in the deposit section / auto camera. Not only does it work better but it’s faster. Thank you 🤓🤓🤓
Face ID 2/5
Needs Face ID Support!
Touch ID 2/5
The app is just like the bank. No innovation and really slow to adopt new technologies.
Face ID 1/5
All apps I previously used Touch ID on have accepted Face ID, but not BB&T. Even though they knew it was coming. I do app and website surveys for BB&T and they asked about other forms of tech id and that had to be over 3 months ago.
I was so excited to see how advanced and up to date the BB&T app is but I was kinda disappointed to see that I can’t ask Siri what my balances is because The BB&T app doesn’t support SiriKit yet hopefully they will add this as soon as possible so I can ask Siri what my balances is!!!
Just got a new iPhone X. All accounts work fine, except BB&T. No face recognition; only manual login. Marketing pushed at you all over the place. Terribly cumbersome cash rewards for the BB&T credit card. Sheesh! Someone needs to swat a wet washcloth across the face of a few BB&T board members. Wake up man! It’s digital now. Get with it. Move forward. Embrace technology. Do it yesterday, or at latest tomorrow. If you don’t get it, just hire a few smart people from Apple. They’ll tell you what to do.
App looks great on iPhone X, but just waiting for FaceID login to be enabled.
Add Face ID 3/5
Please update for iPhone X for Face ID log in
No Face ID 2/5
By Consumer l
No support for Face ID yet.
Camera upgrade 👍🏼 5/5
New mobile check deposit is great
Face ID!! 1/5
No Face ID comparability on the x?? Touch ID was available on my 6s... why was this removed? VERY annoying to have to put in my password every single time, when in the past I was able to use Touch ID (and Face ID , according to Apple, works everywhere Touch ID did. So there is no excuse.)
Getting better... 4/5
With every update it gets better. Would love it if you implemented Face ID.
Easy to use App 5/5
I’ve been using the BB&T app for years. Love the updates that make It easier and user friendly.
Like that I’m able to also check my credit score from the app.
Like the rewards section of the app to get some great deals.
Great App! 5/5
By Bi bill
Wonderful app! Mobile Check deposit makes it super easy to deposit my weekly pay checks. No complaints!
I like BB&T but the app crashes or goes offline a lot. I feel like the whole point of online access is to be able to see your account whenever you need it and it seems like the app crashes or goes offline like once a week. I don’t know if this is just a problem I’m having or what but it’s a little irritating. Other than that, though, i love the features, especially how user friendly and secure it is.
Good app but could be better 3/5
I love that the app will automatically take a photo of the check for mobile deposit. I would love for it to include a memo line for adding information about the check being deposited.
Needs FaceID 1/5
I enjoyed the TouchID feature in my previous phone, but the lack of faceID is painful. Please update.
Face ID 4/5
Overall good just needs Face ID support
No Face ID support? 4/5
Used to love using Touch ID to log in, upgraded my phone and now won’t work with Face ID? It’s a pain typing in my password every time. Come on BBT, get it working!
Face ID 5/5
We need Face ID option on iPhone X!! But other than that the app is great
No iPhone X compatibility 2/5
Love app but now I have to manually type password to get into app every time I use. Needs face time compatibility.
Crashes Frequently 1/5
This app crashes every time when I click to view an account in the account list except the first account in list. My wife and I have our own checking accounts. Her account happens to appear first in the list and mine appears second. I can click and view her account, but when I click to view mine, the app crashes . . . every time. Thus, the app is completely useless to me. My wife does not use the app.
iPhone X Face ID 4/5
This app is great! I hope Face ID would be added to U by BB&T for iPhone X users, since we do not have Touch ID anymore.
Great App!! 5/5
Love the U app, it has great integration with my other accounts. It’s really convenient seeing all of my different accounts in one place. Great job BB&T!!
Touch ID 2/5
Works when first downloading app for a few times then stops accepting Touch ID and I have to delete and reinstall the app to get it to work again. Need Touch ID to consistently work properly.
Enable Face ID Compatibility 1/5
I just got the new iPhone X and now I have to put my password in every time to login to the app. Apple says all Touch ID enabled apps will work with Face ID so why is this option gone from the settings of the app on the X? It’s more secure than Touch ID. Bring this feature to the app... lets not wait for two years either!
What happened to Touch ID ? 1/5
Have been using this app for years now the latest update does not have Touch ID? Please bring it back ASAP!
Great App! 4/5
Only thing missing is Face ID support. Otherwise, great app!
Constantly down due to maintenance
Face ID 1/5
Need Face ID
Great app 5/5
Love the app works every time now we just need face id.... I know I know we are never satisfied.
Please add a quick balance check that is based on pin 5/5
By Doodoo mcrooter
I would love to be able to open the app and type in my four digit pin and just see quick balance info. My password is 20 characters long.
Face ID 1/5
They removed Touch ID from the app for iPhone X! And they left it in Face ID would be able to be used. However they remove that. One giant step backwards! Please fix it!
Do yourself a favor, don’t update to the new app! If I didn’t update I would be able to use Face ID
Nice app but needs to be updated to iPhone X 4/5
This is a very good and gets the job done with checking my act easily and transferring money to family. But this app really does need to be updated since the release of the iPhone X; PLEASE update to FaceID!!!!
Doesn’t show posted vs Approved 3/5
By Rec it User
So this new update doesn’t distinguish a pending transaction anymore (P) in the transaction history without looking into the transaction itself. This is pretty important to me so I can quickly look to see what is affecting my posted balance versus available credit. Please fix.
Not great 1/5
This app is ok. Takes too many steps to pay a bill. Doesn’t seem or feel like a native experience. App is slow.
It's okay 3/5
Stop making updates mandatory!!!
Terrible app terrible bank 1/5
By Suited AA
Terrible app and bank. Want to transfer from your account 1 to account 2 it takes days. It’s 2017, that’s not good enough. Bill pay is terrible, the UI in the app is difficult to use.
APP not working 1/5
Error message of “App is unavailable right now” for several days. Doesn’t work
Works maybe 10% of the time 1/5
This app is god awful. It works about 10% of the time and NEVER when I really need it to. It's so so so bad. I don't understand what was so wrong with it before - at least I could use it.
No Touch ID 3/5
Claims to support Touch ID, but the option seems to be missing on my iPhone 6s.
They don't want my money! 1/5
By The Incredible Hulk 181
I would give negative stars if I could. Finally we have the option to allegedly make a payment through the app. I'm not even provided with enough characters to enter my full checking account number! I guess they don't want my payment! Thanks for nothing BB&T!
Seriously just freaked out over how good this app is 5/5
Ohhh man. This app is so good. Try out all the stuff they added. The spending one made me lose it. My spending is out of control! I gotta get my life together. Thanks BB&T!
Touch ID broken 4/5
Touch ID is no longer working. Can you look into a fix please?
Bit buggy but overall improving 3/5
The app is getting better each release. However, login is buggy at best. Touch ID doesn’t work.
Update broke Touch ID login 3/5
By Lee Forbes
This update has broken the Touch ID login. Still works if you type in your password though. Fix it please.
This app suddenly will not let me do a mobile deposit.
Winner...::best banking app 5/5
BB&T has an awesome app here. I do 9O% of all my banking using this app. No crash problems whatsoever . Billpay option is SUPER!! Touch ID addition is great addition. This app is great!!