U by BB&T

U by BB&T

  • Category: Finance
  • Release Date:
  • Current Version: 1.7
  • Adult Rating: 4+
  • Developer: BB&T
  • Compatibility: Android
840 Ratings
$ 0

U by BB&T App

View account balances, make payments and transfers, plus go beyond everyday banking with features and tools that help you see the big picture and plan for what's next. SECURITY & PROTECTION Reset your user ID and password Reset your security questions BB&T uses advanced encryption technology Your complete account numbers are never transmitted PAYMENTS, TRANSFERS & DEPOSITS Pay a bill Transfer money between accounts Pay a friend by email or text Deposit a check CUSTOMIZATION Organize your dashboard by what’s most important to you Add a profile image Personalize your debit card MANAGE ACCOUNTS Manage your BB&T accounts, account details and transactions Link accounts, bills and investments from outside of BB&T Temporarily disable your debit card and enable custom settings Monitor your monthly budget and see what’s left to spend Search and view transactions by category CONTACT US Call, email or schedule an appointment with your local banker View customer service wait times and bypass the automation system Find a local branch or ATM OTHER TOOLS & FEATURES View your account balance before you log on Capture, organize and attach receipts Calculate tips based on quality and type of service Earn cash back on debit card purchases Track mortgage rates and trends View and redeem your credit card rewards GETTING STARTED Open a BB&T account Enroll in online banking to get a user ID and password Download the app on a device with iOS 7.0 or higher SUPPORT Contact BB&T at 888-228-6654 (888-BBT-ONLINE) BB&T does not charge fees to download or use the U app. Your mobile carrier may charge for text messaging and web access services. Check with your carrier for information about their fees. Β© 2017, Branch Banking and Trust Company. All rights reserved. Branch Banking and Trust Company is a Member FDIC.


U by BB&T app screenshots

U by BB&T app reviews

  • Fingerprint ID not working? 3/5

    By alascott
    What is happening? Fingerprint showed up a few versions ago and now it just won't work and hasn't for the last few updates. Annoying. Ugh. Otherwise decent app.
  • πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ 5/5

    By Babyboi411
    Works great for me.
  • Touch ID Stopped Working 2/5

    By Jay withers
    Title says it all. I really like being able to use the fingerprint to log in, but it doesn't even give me the option to do so. Any ETA on this being fixed?
  • Can't ever log on 1/5

    By Djinnsin
    It's always down.
  • Horrible! Fix or I go elsewhere 1/5

    By Looking for options
    Sitting in Durham, NC and location service says there are no locations nearby. Ended up using a Wells Fargo ATM because I drove around looking for BB&T.
  • Nice, when it actually works. 1/5

    By TigersLovePepper
    About 1/2 the time I try to login, service is unavailable.
  • It's better 1/5

    By U is a joke
    They think they are making it better, but it just keeps getting worse. I message and tell them but they always respond by saying it's better. What a joke.
  • Great app 5/5

    By AndresACB
    Works great now!
  • Not Great 2/5

    By Lizz7318
    Does it work? Sure, but none of the transactions show up with a title or description other than "Purchase with PIN," so it's impossible to tell where money is coming from in case there is a mistake or fraudulent activity. Also, many items show up as being taken out of your account multiple times or don't display the correct amount.
  • I have a mobile network? 1/5

    By ashdawn91
    Says I need wireless or a mobile network to access my account. Recently, the only way to look at my account has been connected to wifi, which is super inconvenient. I hope this can be fixed. I've deleted and re downloaded the app and the issues have persisted.
  • Try for an Apple Watch option 3/5

    By BjRoberts
    App could have more features compared to other bank apps
  • Where did the Touch ID go? 1/5

    By Husaac
    Kind of basic functionality now, BB&T!
  • Love/?!?! 4/5

    By Smallk7
    I love the new features...like getting my statements through app without having to go online and the mess that I found that to be , so much simpler. But I'm now finding the app crashes a lot when I go to open some of accounts I have or am cosigner on ..most often the saving accounts. Hope this is a temporary bug.
  • Touch ID 3/5

    By Shshsjamalsndbska
    Touch ID stopped working on mine several months ago. I've tried deleting and re downloading the app and every time I check it says that Touch ID is enabled, but every time I log in it tells me Touch ID is currently unavailable and makes me use my password. Can y'all figure out the problem and fix it please?
  • Please Show Me To The Exit! 2/5

    By hardycr
    Ok, so this version had some extra doo daaahs added. BUT THEY TOTALLY HID THE LOG OUT. Why can't I log out from any page at any time??? Who tests the usability of this app anyway? Wouldn't you think someone with a brain would have found this?
  • Needs more features 3/5

    By Daltonl1
    Wish this app supported Siri. Like if I wanted to pay a bill just say "Hey Siri, pay my ______ bill"
  • Better BUT finding LOGOFF is a PROBLEM 3/5

    By philmiami
    8-8-2017 review The app is better BUT finding the LOGOFF is such a pain I mean under OTHER and it is in the MIDDLE of a colored space (grey) Come on Put the LOGOFF in the bottom menu bar and MAKE IT RED and MAKE YOUR ACCOUNTS GREEN and all the other stuff YELLOW OR BLUE OR SOMETHING to differentiate the stuff The app is still confusing Take input from us customers who want SIMPLICITY ----------------- Previous review I liked the old app This app is TOO BUSY on the screen WHY WOULD I WANT TO SHOW MY BALANCES BEFORE LOGGING IN? You can disable it but still, whoever wrote this what are you in high school? Goes to show North Carolinas education system where they think people are RETARDS. That is where BB&T started, and its gotten worse as the bank has gotten bigger and now costs money. Bank Atlantic was SO MUCH BETTER. FREE CHECKING WAS FREE CHECKING AND I AM OT A POLITICALLY CORRECT PERSON, GET OVER IT
  • Perfect 5/5

    By EChap10
    Amazing. Exactly what I need
  • Unbelievably Aweful 1/5

    By Hutch2255
    Almost a year after taking over Susquehanna Patriot, and they just now have 3/4 the functionality of Patriot. Unacceptable poor customer service on numerous occasions, hidden fees, and somehow my online banking takes 2 day to make it to the payee. Patriot somehow managed to make it the same day (I guess they had magical powers). Don't waste your time. Find another bank or credit union and you will save a lot of time, money, and headaches.
  • Problematic 1/5

    By ZooskSucks18438
    Certain options are missing, somehow their services are offline sometimes which they should be on no matter what unless there are outages. Shouldn't be doing maintenance or anything. Very problematic.
  • Touch ID πŸ‘ŒπŸ» 5/5

    By HaYLey-NIcolle
    Love that the Touch ID is finally available in a much needed update. For those saying there is no Touch ID, click your profile picture on the dashboard.
  • Unable to use 1/5

    By Seachelle1030
    I used to use this constantly to check my balances and deposit checks. Now every time I log in, even with the update, it closes out when I tap on the account I want. My mom can't deposit her checks either. fix this
  • Very Buggy 1/5

    By Trinityguy06
    Logged in to check account balance for one of the first times today and 2 separate times I had to restart the app b/c I could not exit a menu I entered. The "save" and "cancel" buttons on the menu were non-responsive and I could not navigate. Poorly built app that needs a lot of testing to clear up the bugs present.
  • Fingerprint login?? 3/5

    By Spurred
    Really really needs a fingerprint login. Tired of typing in a password.
  • Great but... 4/5

    By Coldfire83
    I like how this app is laid out and the deposit feature is handy. Hoarder, my other Financial applications allow fingerprint scan to log in. I wish this one had it.
  • Best Bank app I've ever used 5/5

    By DJ JenJen
    This is hands down the BEST bank app I've ever used . Love everything about it ! Thanks for this convenient app !
  • Great App. Super Simple to use 5/5

    By Pescadora_Whaler
    Love this app.
  • Deposit function is ridiculous 1/5

    By Tkdmom29
    Have been client of BB&T for very long time. Recently changed jobs going from direct deposit pay to receiving paychecks. Decided to save trips and use mobile app to deposit paychecks. App only allows check deposits of up to $500 for first 30 days. Call me lucky but my 2 week check is more than $500. After calling support was told that's the way it is. Am I supposed to write dummy checks to myself for deposit of under $500 to allow myself to deposit pay check after 30days? Will be un-installing app.
  • Its good 3/5

    By Newtonator12
    I go in to settings for the deals section and turn on all notifications and then it gives me an error "device id is null" and then it becomes grayed out please fix And anytime i get email notifications i wish I would get the same notifications from the app
  • Best all in one finance app out there! 5/5

    By WBS7919
    Does everything I need in one place. Only bank app with expense tracking and budgeting tools like this. If I had to complain about something... the web version is better than the app. For some of the features you have to go to the web version. I wish the app had all of the same features.
  • Crappy app, can never log in 1/5

    By Mjkkb2
    Something is wrong with this app all together
  • Always no connection error 1/5

    By Anahhgcefsf
    App seemed good at first but then only wants to connect when connected to wifi I have to uninstall and install again and only works couple of times and gives same error very frustrating
  • Password won't save, no Touch ID 2/5

    By Suzipen
    I can never remember passwords and I keep getting locked out because I can't figure out what I recently changed it to. I hate this new app. PLEASE get Touch ID or save password option!
  • Best app of all my banks! 5/5

    By Estarnsh
    By far the best app out of all my banks. It let me link my Best Buy credit card and some of my other bank's stuff. Good job BB&T.
  • Worst 1/5

    By Nicktay30
    This is the worst bank ever, app barely works. Not to mention they have extremely poor customer service, apply outrageous over draft fees to steal your money and put holds on all ATM deposits for days. Don't just this app or this bank
  • Mobile deposit NEVER works!! 1/5

    By Tph5595
    It takes about half an hour of taking different pictures of the same check that look exactly the same before it will accept it as valid. And it gives horrible feedback on what was wrong.
  • Does what I need it to do 5/5

    By aname5678
    All I need it for is to check how much money I have in my account. It does that so that's cool.
  • Mobile deposit NEVER WORKS! 1/5

    By Looloobutler79
    I've tried to use the mobile deposit feature on this app about 100 times. It has never worked. Never. Not once. I have another bank app for my credit union and it works every time. I hate BB&T and will be changing banks first chance I get.
  • Question 5/5

    By Chrisesmom
    Have lost Touch ID log in on U app. How is it restored? Otherwise, enjoy the services offered by the app. Thanks!
  • Useless 1/5

    By Kmac7583
    I have a vehicle loan and this app is worthless to do anything other than view the info. Without an existing deposit account it's impossible to schedule payments - not even sure I could do it if I had a deposit account. Par for the course for BB&T as a whole.
  • Mobile Deposit Doesn't Work 3/5

    By Cameron J hall
    Everything in this app seems to work great for me, minus the mobile deposit. I can never get my checks to actually go in. Not sure what the problem is.
  • I hate this app 1/5

    By Screwyoubb&t
    This app doesn't work like it's supposed to half the time and is always a hassle for me.
  • Inconvenient 1/5

    By Lshaosbskabaisb
    Why should my check take 3 days to process when if I go in person it is in my account immediately? The whole purpose of an app is to be more convenient and this is exactly the opposite.
  • Great Online Banking App 5/5

    By QShack4Life
    I used many bank apps for my online banking and this one seems to have it all figured out. I love the fingerprint login and how I can customize my home page to show only what I need it to.
  • Solid App 4/5

    By Rjrj1002
    The U app works well and I've had no issues.
  • Overall great banking app 4/5

    By cmroberts91
    Overall the app is great! I don't like how quick view balance doesn't provide the balance until I fingerprint. I also seem to have to take multiple pictures of my checks before the check deposit feature works. Other than those two issues, I am happy with the app.
  • Useful 4/5

    By Go1denBoy
    This app provides a good approximation of features available through a traditional online banking experience and more are being added all the time. Would like to see more of the plan and analyze features other than budget make their way into the app.
  • Doesn't let you print check image 2/5

    By Buoybill1234
    At one time this app would allow you to print the image of a check(I pad version). If you want to print you have to go to BBT.COM; not very handy!
  • Customize to my needs 5/5

    By raesrh
    Love the customization capabilities of this app!
  • Alright needs touchid support 3/5

    By searching for HASED
    App is alright. It is a banking app and allows me to deposit and transfer money. Logging in should be easier by incorporating Touch ID into the app. Old bbt app eventually added this support. Why would you launch a new app without this as a feature. Please add this feature.

U by BB&T app comments


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