49,331 Ratings
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Uber App

Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities. Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today. Requesting your Uber is easy—here’s how it works: - Just open the app and tell us where you’re going. - The app uses your location so your driver knows where to pick you up. - You’ll see your driver’s picture, vehicle details, and can track their arrival on the map. - Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more. - After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email. Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option. Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare. Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features. See if Uber is available in your city at https://www.uber.com/cities Follow us on Twitter at https://twitter.com/uber Like us on Facebook at https://www.facebook.com/uber Have a question? Visit uber.com/help. Note: Continued use of GPS running in the background can dramatically decrease battery life.

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Uber app reviews

  • سيئ 1/5

    By hessamofa
    المعامله سيئه وغالي
  • Useless 1/5

    By Eight Odie
    Uber never accepts any form of payment that I put in. It's always "request failed" or "this form of payment is unavailable." This app is useless. Don't even waste your time.
  • Way Too Big And Invasive 1/5

    By Grogboshi
    This app is way bigger than it needs to be, and not giving the option to have location services only while using the app is unnecessarily invasive. A poor app from a disgraceful company.
  • Unreasonable demand for my location data 3/5

    By Handiwen
    With my iPhone Lyft app, I can allow Lyft to know my location "always," "while using the app," or "never." The clear best choice for me is "while using the app," since I don't want Lyft to be able to know everywhere I've ever been. But with Uber, my only choices are "always" and "never." I don't like either choice.
  • I hate location tracking on all time from a company I don't trust 1/5

    By Brandimom
    See above
  • Deceptive Pricing Tactics 1/5

    By DiggyBoi
    My last 2 rides have been grossly over the reasonable price estimates the app has given me before I order my rides. Last week I ordered a 7 minute ride with a $12 estimate, it ended up being $24 for some inexplicable reason that Uber couldn't properly explain to me. Today I ordered a 15 minute ride on a $14 estimate, they ended up charging me $31, once again without being able to provide an explanation. I'll be using Lyft from now on.
  • Fantastic App and Service 5/5

    By Zoftrack
    Used for years; have never had a single problem.
  • Hidden fees and a waste of money! 1/5

    By Min11234
    If I could I would give this a negative 5 stars. I got an Uber car for an initial price of $15 to take me back to my hotel. Later I found out I was charged $15 and an additional $21 making my total short time $36. Don't waste your time. I rather ride a taxi, just pay cash and not have to deal with this. The contacted the company who stated the charges are correct due to the busy time. Not helpful at all.
  • Beware: super sketchy company 1/5

    By Irvingetv
    I have had several problems with this company. The most recent one is when they charged me differently then the price I agreed to pay for. I only became aware of it because Apple Pay sends me a notification when ever my card has been used. On my screen it appears that I was charged initially when I placed the order(normal) and immediately after when I stepped out the vehicle at a much higher rate (3X the original amount). I checked the uber app to find that they replaced the initial value with a higher value for the trip without letting me know. I thought to leave it alone as it was the first time (that I know of), but then decided that if this was an app issue it might be happening to other users as well. That's when I decided to email customer service to inform them of the issue and they were not very helpful instead very dismissive, and they did not reassured me that this will not happen again even when I asked directly. As I went back and forth with them for an answer I later noticed that every replied came from a different person. In the end I got a return and an apology, but I want you all to be careful of such nefarious behavior by this organization.
  • ‫كود اوبر مشوار مجاني لحد 30 ريال ادخل هاذا الكوود Tantana4ue 5/5

    By Tantan _alobaid
    Promocode in uber. Rite. Tantana4ue
  • Used to be magic. Now unreliable 2/5

    By Ismarketing
    I've been ghosted by Uber drivers 3 minutes from pick up three times this month. Customer service just dodges the issue with canned email. Uber seems like more and and more of a crap shoot guided by serious bloatware of an app. Show some respect for the customer please.
  • Guys, please demand privacy change through democratcy 1/5

    By Sure But Why
    Uber is most afraid of loosing its ecosystem on the rider side, and more so on the driver side. Just come up ways uber drivers wouldn't want to use this app anymore... any thoughts guys?
  • It suddenly very bad 2/5

    By xyt116
    I can use it good before, but after I updated it, it became strange. I cannot pay it successfully even I change the other card. It is the first time that I was worry because I cannot use money
  • You're a joke 1/5

    By Jpereyra98
    Uber is not a good taxi service! Switch to Lyft!
  • Fix location services. 1/5

    By Tiberius Maximus
    Miss the old version. You don't always need to know my location. Please add back "while using the app".
  • Horrible customer service. Don't care about users 1/5

    By Yea love it
    I'm sorry but your customer service is awful!!! Banned me from using uber because people who had relations to my account ( use the same credit card in their account at some point ) have outstanding fees. Fix the fees and my account still doesn't work. Complete bs and there's no phone number to call a competent manager to resolve this. Guess you just lost my business as well as my friends and family.
  • Poor customer service 1/5

    By Larry Bung
    I asked to be dropped off at a car rental. Instead, the app inappropriately dropped me off in the ghetto in NYC. When I asked for a refund, they refused to take responsibility and said I needed to compensate the driver for their time. Use lyft or yellow cab instead.
  • App Kept Crashing 1/5

    By N(i)K
    After 3 attempts to request a ride with the app crashing, I downloaded Lyft and booked a ride within 1 minute.
  • Locations Services Always On = Selling Users Data 1/5

    By Whatthewhatisthat
    Please bring back the option for location services only used while using the app. It's creepy that you want it all the time? Why? You want to sell that information about me?
  • They charge you what they shouldn't 1/5

    By Mafehuizi
    They charged me twice a cancellation fee that wasn't supposed to be because it was completely the drivers fault.
  • Add a Special Instruction Section!!!! 1/5

    By Bruhundun
    Every time I request a ride I have to text the driver special instruction to get to my front gate entrance because the route uber takes them is completely wrong. More than half the time they don't read it so they end up calling me! If uber made a simple section for comments I wouldn't have to deal with this EVERY SINGLE TIME
  • Location? 1/5

    By CrushCandy08
    Been using this app with no issues for a year. This week, I missed 2 pickups because they use "pickup location" instead of my location. What is the point of having my location ALL THE TIME if you can't find me!!!?!?!! Bye Uber....
  • Uber review 4/5

    By gave the blind guy
    I am blind and use Uber all the time it has really allowed me the flexibility to go where I need to go when I need to go. There are a few issues related with voiceover and accessibility but aside from the minor problems it works great
  • Pay your drivers more!!! 2/5

    By David Truong
    Uber fares are good a lot better than taxi's, but give your drivers a fair split of the fare, drivers should get 70-80% of the fare not 50% that's unfair oh and please add a tipping feature, thanks!!!
  • ZERO STARS FOR ME!!! 1/5

    By cperry09
    Ok I do not want a Uber credit of five dollars! I rarely use Uber. I would understand if I canceled this ride but the driver canceled the ride. I had to wait over 20 min for a driver to come get me and ended up having to walk 3 blocks to "hunt" down the driver (which was another Uber driver and not the driver that canceled), while pregnant with my five year old child!!! I do not want a 5 dollar UBER credit I want my money back!!! There was no reason for the driver to cancel after 5 mins! I was uptown and I guess the driver picked up someone else or something along that lines!! This company is unethical and money hungry!!!
  • Audible notification has disappeared 2/5

    By Phil in Colorado
    Audible notifications have disappeared, unless the Uber driver app is front and center. If it is in the background I get a visual pop up but no audio. Very unhappy with this development. Please fix!
  • Worst customer service 1/5

    By Nick Grand
    I've been an Uber user since early last year, 4.7 rating, usually little to no issues with the drivers. However, for those moments when you get a bad driver or incorrectly charged a cancellation fee, don't expect Uber to give you any kind of customer support. They use prebuilt email responses to tell you why it's your fault and why you won't get a refund. When you ask them to research the matter they send another robot response to say they're sorry "we won't see eye to eye". I deactivated my account as of today and will never use them ever again. There are way too many other options to be stuck on such a miserable service. Avoid them.
  • Update is terrible 1/5

    By Sydney1097
    Why do they need to access my location even when not using the app. Why are None of my credit cards accepted anymore? Why do they keep trying to shove Uber eats down my throats which, surprise surprise also does not accept my cards. What were you guys thinking.
  • Very bad 1/5

    By meflou
    I was charged 59€ instead of 40€ when I used this app in Paris. The cancellation fee is two euros even if you just simply click by mistake and return in one second. Very unfriendly app. I will never use it again.
  • Battery HOG 1/5

    By Wmf111
    Location always on. Kills battery. Setting should be from "Always" to "While in use". Please FIX!!!!!
  • In times of need this didn't perform 1/5

    By CRichmond95
    Service-wise Uber is great in my opinion. However, for whatever reason there had been a technical glitch that prevented me from accessing my account and for whatever reason did not recognize my email address. Instead, there was a different email address on my account and since there's no way to change my password information solely with the use of my phone number (being that phone numbers are the essential component of an Uber account) my entire plans for tonight are ruined. This technical circumstance is dreadful and I don't prefer to use Uber after this experience.
  • Uber 5/5

    By Bob8263840
    Best pick up
  • Cash uber 3/5

    By Jocgovea
    It would be better if you can pay in cash so you wouldn't have to worry about adding your credit card and all.
  • Left me stranded 1/5

    By Turps626
    I was able to get a ride to a special event without a problem. However, uber was totally unavailable to pick me up from this destination which meant I was completely stranded. This was infuriating since uber was advertised as the best way to get a ride to and from this event. Thank goodness other taxi services were available, otherwise I would have had to walk home.
  • App jacked!!! 1/5

    By anastasiaxmoore
    I looked up a cost for a ride and the I cancelled out and it auto charged me. The first time it happened I thought it was something I did. The app had my location wrong and the driver cancelled me for no show. The last time I know without a doubt I cancelled the route 2 seconds after but the driver showed up I got a $5 charge and 2 pending transactions stuck on my credit card for 36.00. No more Uber for me!
  • No notification of driver cancellation 1/5

    By Meeshell_91
    This happens to me all of the time when using this app! I think I'm waiting on a ride, 10 minutes go by and no sign of the car so I go back to the app and the driver canceled! It's so irritating to be waiting for something not knowing it's not coming. This happened 2 times in a row just now. And there's no support for issues like these. It's so difficult to find a place to leave a review so I'm doing it on here. I've tried other means of reporting this to no avail. I'd rather pay the extra $2 for Lyft.
  • Uber suddenly doesn't like voip numbers nor foreign SIM card cell numbers 1/5

    By Just show me the stuff
    I've had uber for awhile. On my last trip, right when you press to order up an uber ride, the app gives some crap message about my phone number being not supported. It then says update it in your profile, which it won't let me do. So I have another cell on me. Lucky me, I'll just sign up another account using my foreign sim. It is a data sim, but provides voip voice and a text app. Signup goes smoothly. I get the verification Tex, type in the code, then good to go. BZzzztttt!!! Same old crap, unsupported number. So, two things come to mind: - relax in the supported number crap. you got my credit card, CVV code, and home address already. That is good enough try to order $5,000 worth of computer stuff without a "supported phone number" problem conjured up by uber app. - reject the number right off the bat. Making a potential customer go through all that only to find out at the very very end crap about the phone number is adding insult to injury So I used a different provider. Had to. Uber forced me to not use them. Nice job.
  • Great service as a rider and driver 5/5

    By Cortneykelly
    Way cheaper and more reliable then a cab, and a great source of extra income. Try it first ride free with promo code: UberAaronKellyue
  • Why own a car? 5/5

    By Scott Eriksen
    For as little that I drive, UBER is a great resource for having to go anywhere! A heck of a lot less than a car payment and insurance, and ALWAYS on time, and incredibly reasonable cost! Kudos to the person who developed this alternative means of transportation!
  • Prices 1/5

    By Alejandroport99
    Why are the prices really high suddenly? If the prices are that high, I'd rather pick a cab. What's wrong with you guys? You are my favorite app. Don't mess it up.
  • Keeps logging me out 1/5

    By lmn2384
    I'm trying to just use the app for the first time, and when I'm entering location, it keeps logging me out and sending me to the login screen. Just over and over. Non functional app.
  • Unreliable Uber App 1/5

    By Ehdjdjdhdbfjfjuffhffbfnf
    Would give Uber negative ratings... it does not deserve any stars .....tried to login but it keeps throwing "unknown error" ... after multiple failed attempts placed a ride with LYFT
  • Airport pick up needs to improve. 2/5

    By Jonnyu18
    I work in general aviation and when customers need a uber they can't get one as app automatically changes pick up to terminal. Uber has lost 100's of rides just at my location. I can imagine nation wide this is a problem. Uber not everyone rides in commercial aircraft. There are thousands of people that own there own aircraft and want to use uber service.
  • Some of the worst navigation ever 1/5

    By DonH2011
    The app often has poor navigation directions to rider pickups and extremely poor navigation to drop off points sometimes causing riders to complain and assign poor driver ratings based on the very strange directions given to the driver. Need option to take MAJOR streets (versus small narrow streets or alleys) and also need to provide for expedited delivery via MAJOR freeways. The Uber navigation engineers need to come to LA to experience what the drivers are being asked to do via the nav portion of the app.
  • Terrible app 1/5

    By Chris91lx
    Location always on, kills the battery. File size is huge. I already tried 2 different debit card from two different banks and also tried PayPal and still wouldn't accept payment. Never using Uber again....
  • Doesn't work 1/5

    By Ecsaner
    Uber verify doesn't work with my CC. Useless app
  • Need fix 5/5

    By Paul2913Cast
    When I use the app it will frezz and utter will not tell me when my uber is here
  • Pervy uncle location tracking makes me angry. 1/5

    By Tony_AZ
    Poor service that has gotten ruder and ruder. Poor user interface. Poor ethics. Problematic location tracking!! And drains the battery. Apple, is this really the type of app you want in the store?? Criminal behavior. Apple - remove from "essentials". Stories about Apple CEO lecturing Uber do not impress, take action! Not a consumer friendly company. Will my location data get hacked when Uber gets hacked? Why do you need my location when not using the app??? PRIVACY CONCERN!! And app quality getting worse not better. Go with the other guys. Apple- this app should be removed from "essentials" as nobody needs a battery draining 24/7 location tracker to hail a ride sharing service. This is not essential to anyone... Uber, the update you tried to sneak past us right before thanksgiving changes the location services to being able to track me even when not using the app. That is unacceptable. Just deleted the app and will NOT be using Uber anymore. #badpolicy #shameful Really a step backwards for Uber.
  • Sketchy drivers 1/5

    By Kdtgy
    Uber used to be trustworthy when the driver called to try to meet up. Multiple times, drivers don't even come to my exact location then just cancel the trip after 2 minutes to get their $5. I have complained each time. Only once I got a $5 credit to my account but $5 to my account is worthless if I never went to to take Uber again. Refund it to my credit card where it was taken from. Another time the driver parked on the other side of the street in a parking lot and I had to cross but by the time I finally found the car and crossed the road the 2 minutes were up then charged me $5 then asked me to request him again. What's wrong with people?? UBER HAS TURNED INTO A SCAM!!! Lyft is 100% better and have the sweetest people who text then call you to meet up. They are actually committed to their jobs. LYFT IS AMAZING AND SO HUMBLE!! I couldn't ask for a better riding app.
  • They hate their people 1/5

    By whothehellisalex
    I'd give this company minus 5 if there was an option, they always track your location whenever your phone is on, eat loads of data and their customer service is terrible. In addition they steal few dollars per ride by charging rider a dollar or more than what they tell driver what the charge was.

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