Still tracks you 1/5
Uber still has not reversed their decision to always require your location. In the past they didn't do this, Lyft does not do this. You can only choose between never allow Uber to access your location or never (not only while using the app, like Lyft).
Uber is great!!! 5/5
I had a great experience with my first Uber ride today, hope many more to come 😎👍
Allow only sharing location while app is running g. 1/5
There is still no way to only enable location sharing only when using the app.
Having location sharing on all the time is a deal breaker for me.
Uber: Re enable the option to only share when using the app.
Navigation Issues... 3/5
It is a good app, but even after so many updates the navigation is still an issue. Drivers are still having a tough time either getting to me or getting me to a destination, and it is infuriating.
Requiring location "always" is inexcusable 1/5
The app worked perfectly before with "when using the app only" location setting, removing that option is user hostile and actively makes the app worse since "never" is an inferior experience that makes Uber hard to use. Oh well, that's just more money for Lyft I guess.
Mazatlan, Mexico 5/5
Got in a situation where we needed a ride had no idea that Uber was in this area, first time I ever use the app, they were there in 60 seconds the driver knew exactly where we needed to go, and it was flawless, if I could give 10 stars I would.
Empty Changelogs 1/5
Stop releasing updates with changelogs that don't tell us anything.
"Periodic update. Keep the app up-to-date to get the latest features" is not an update. Tell us what you fixed.
Just got told by three uber drivers to cancel after waiting in the cold at airport after being away from family. Never again!!!
Good idea. 4/5
It's a little unrealistic to believe all drivers are good representatives for this app, to be honest, I'm in an Uber right now and he doesn't smell too great. And he drives hella slow. If multiple people report some of the same general problems, they shouldn't be able to drive. Uber should have actual employees ride with some of these people. I think this man just farted...
Cobros indebidos 1/5
By Ximena Rodríguez P
En más de una ocasión han hecho retiros de mi tarjeta de montos que excedían lo acordado en la solicitud del servicio. He tenido que pasar por la molestia de comunicarme con uber para que devuelvan el dinero que fue retirado sin mi consentimiento. En este mes de febrero 2017 luego de pasar por estas ya sabidas incomodidades por varios usuarios, me llegó una notificación en donde figura que tengo una deuda con Uber por un servicio que según ellos fue solicitado a pago con tarjeta, cuando el servicio lo pagué en efectivo. Mi tarjeta se encuentra sin fondos y espero que no osen tocar mi cuenta personal para nuevamente realizar cobros indebidos, o con otras palabras, ROBOS. Saben que el sistema viene mal desde hace meses y no lo solucionan. Uber se merece una sanción por esto.
Love it 5/5
By Cody Morris (Anonogamer)
Ever since I first got this app, it has been my go-to for going places when I can't get picked up or drive myself. Plus, meeting new people is always fun. 😂
Uber :) 5/5
The CEO of this company is in Trump's pocket and they treat their female employees like dirt. Use lyft instead.
Location services used "always" 1/5
Totally unnecessary and very creepy to _always_ track our location. They took away the option to use it while the app is running only.
Turned that off. This pushed me to try Lyft, which is now my first choice. No different from Uber, except they somehow don't need to always track me.
Update: haven't used or opened the app since this update. Just got an email saying that I have it turned off and please turn it on. That is creepy as hell. I trust them 0% to know how to use private data.
Location is STILL set to Always ONLY 1/5
Nothing has changed. It will get a high review again when location services can be set to "When Using App." There is no need for Uber to always know my location. Lyft in a great alternative and I don't have to worry about my privacy.
Great in Sydney 5/5
I've used Uber in the United States often but was amazed that it was available and easy to use in Sydney from the airport. Easy to use and always friendly drivers.
Get $15 off discount code 5/5
By Donghyun chun
$15 off discount code
Very Helpful app
Easy to use
Location Always Not an Option 1/5
The CEO is a sneaky scum.
I'm going to maintain the app just to keep maintaining the 1-star review until they return the option back to track us only when using the app.
If you decide to use uber, disable location and type the address yourself. Drains less battery and gives you some privacy.
Big Brother is Watching 1/5
Location services must either be always on or off. The app won't work unless they are always on. Don't give me any BS story about why, Uber. Lyft doesn't do (no other app out there does this), and until you fix it I won't use your service or recommend it.
Pathetic product decision-makers 1/5
Demanding always-on background location sharing? Give me a break.
I'm not sure why Apple even allows apps to not provide the "while-using" location permission setting.
How about I just use Lyft instead. Easy.
Invasion of privacy!!! 1/5
You are now required to give Uber your location 24 hours a day, 7 days a week, whether or not the app is open. They are doing this to gather metadata and datamine users without their knowledge. Uber does not need to know what you are doing and where you are going 24 hours a day. It's an invasion of everyone's privacy. It's also a drain on your battery. The only work around is to enable location services and disable it every time you use the app. It's just ridiculous. I can't support such terrible business practices. One star til they fix this back to location services are only needed while the app is open
By Jesslynn 431
Love this app
By The one and only true PJ
Driver charged me $45 to go 5 miles no way in heck am I ever going to use your service ever again 😡
Trump loving misogynistic app 1/5
This company loves their Trump and has sexist company procedures. I won't support their app or their company and you shouldn't either!
Add ability to Rate Other Customers 1/5
Stop tracking my location always. Uber does not need it. The app is bad now and does not open properly sometimes. I'd like to see the ability to rate other customers that I share an uber pool with.
Awesome service 5/5
Fairly easy to use in the USA and abroad. I love it here in NY. A bit annoying in certain foreign countries, drivers call to verify pickup address and they can't speak English. That's drivers fault though, uber clearly shows the pickup address (if I can see it, they could too).
Used to be a great service. 1/5
By Divots Den
I used to use Uber a lot but now that we get charged to cancel and drivers face no consequence for doing the same and the company just confirms they did not charge me for them cancelling requests I can get a cab faster.
Don't waste your time with this company and their mismanagement and utter disdain for the paying customers
Failed Leadership 1/5
By Ethical Leadership Review
Uber continues to amaze me with their complete failure of leadership. It's a strong product and a needed one, but their drive to profit on political protests by other rideshare apps and the recent news of former Uber engineer Susan Fowler's experience with sexual harassment and then denial and dismissal or her complaints shows they've lost their way. Do not support this company until they overhaul their culture, their people, and their ethics.
Why can't me kid use this
Watch out overcharges!! 1/5
When you search the airport of your city, check the route carefully because possibly the destination is set to the middle of a runway and the route is several miles longer than it should be. As a result, you're paying $4~$6 extra for the distance you won't travel. I reported to Uber several month ago and never heard back.
And, do they think people are used to the "Always on" location tracking? No reason for me to allow them to track my location 5 minutes after drop off, and no reason to trust them only doing what the claimed to do.
And, people like me still haven't forgotten that Uber requested hundreds of Lyft cars then cancelled them and did so again and again. What a mean company.
Not that I'm still using this app. In fact, I have not used it ever since I found the overcharging trap. Not to mention the location tracking. I'm just keeping this app installed so that I can get back and leave a 1-star review whenever it is updated.
Not Happy 1/5
Predatory, minute by minute, pricing. Cars take much longer to arrive than before acceptance estimate. GPS locations inaccurate. Driver and passenger rating system a travesty.
Fast and easy 5/5
Gets me where I need to go
Location Privacy 1/5
20 Feb 2017 Update — Uber still wants to have always on location access. Please bring back "Only When Using the App."
22 Nov 2016 Update— Unfortunately had to delete the app when Uber took away the "only when using the app" location privacy setting. Despite what they say, I simply don't trust Uber not to data mine the F out of that info.
Feel free to add back the Location Service setting to only track when the app is running. Until then 1 star and my business goes to Lyft.
Best in Dhaka 5/5
Best taxi service in Dhaka Metropolitan City, Capital of Bangladesh!
GPS IS TERRIBLE!!!! 1/5
Ever since Uber switched to a different GPS system, the drivers are never in the correct spot. They are either picking me up in an alley or on the wrong street. Even if you enter the address correctly, the driver is unable to locate you. I'm really disappointed and frustrated with the app that I've been loyal to for several years.
By Husband sb
What happened to inputting current location? 1/5
I was trying to get a car at a Hilton and the app said I was on the nearby highway. Had to call driver to tell him where I was. I used to be able to input both pickup and drop off points.
Privacy invasion and app crashes 1/5
So Uber now needs to know my location even when I'm not using the app... That's just ridiculous and invades my privacy,I'm going to activate it when using the app and deactivate when I'm done,on top of that,the app crashes very often after you changed everything.
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Über is easy to use. The drivers are always friendly. Never had any issues.
Garbage stalking app! 1/5
By Weather pain
Uber now wants you to turn on location services 24/7 and they have eliminated the option to only use location services while using the app only. Forget that mess! This company is going downhill fast!
Card Blocking 2/5
I was drinking w/ my friends and then the clock hit 3am, well it's time to get back home... So I went and tried to get a Ride and out of nowhere the App refused to accept my card for no reasons 3 times, so little a I Knew that this could Block your card, for the app simple refuse a method of payment without any reasons, now I am with my card Blocked 48h because of something I believe to be a Glitch or a Bug in the system! But when the app runs normally, it's a great method to get back home.
$30 off, Official promo code: UBER159 5/5
By Jem Tu
Using Uber159 for $30 off!!
Privacy nightmare 1/5
Uber's app is a privacy nightmare. Why does it need access to location services even when I am not using the app. Revert back to the old location services options.
Can not support their policies or product 1/5
Underpaid workforce get no benefits while they protect their harassing sex predators in management.
I hope you're empire crashes and burns you lowlife scum!
Privacy concern 1/5
Great service but stop tracking me after the ride is over.
Worst company to work for as an operator 1/5
Fwk the whole limo business economy up so fwk Uber
They want to bring modern day slavery back which they succeed in
Shame on You, Uber 1/5
Shame on you, Uber, for your treatment of Susan J. Fowler. Believe it or not, women are people and should be taken just as seriously as men. Instead of trying to intimidate people into submission, how about rewarding them for their good deeds? Haven't you heard the saying "You can catch more flies with honey than vinegar?" Idiots.