Privacy issues 1/5
I wont turn on an external app to check my location always even while i am not using the app itself, i always need to turn it on or just enter my current location manually but its a disappointment, u need to add only while using the app in location services in the privacy menu until then i dont even recommend it and will hardly use it
Tracks you 24/7 even when you delete it 1/5
Uber "fingerprints" iPhones to make sure it tracks you all of the time, even when the app is deleted or the phone is erased. Basically, it wants to know everything about you no matter at what cost.
Worse than United Airlines 1/5
By Juice McPatterson
From breaking the App Store rules to their "greyballing" scheme, Uber is a shining example of unethical leadership.
Plus drivers prefer Lÿft
Disappointed Joburg user 1/5
The drivers here in Joburg OR Tambo only target long distance rides and will call the customer to ask where they dropping. We who stay in Kempton are now disadvantaged. I have been using uber and its my right to request for a service irrigardless of whether my distance is 5 miles or what unless they are conditions we are unware of.
Fix this Uber
By You have f'D up uber
Move to lyft. Make you give up location to get info. Can't sign back on saying number is an error. Run!!
Don't support this company 1/5
The future of our generation depends on our support for trustworthy, reliable, and transparent companies. Uber is just a horrendous company on many levels. Their drivers hate them, they ignore and abuse their driver (the ones that actually make them money), they ignore or abuse their customers (the ones with money to give), they track you even after you uninstall their app, even as competitors they're a bunch of whiney losers who harass their competitor and their competitors' customers. They also surge prices up as high as 7 times the regular price. I've had to pay as high as $100 to drive 20 miles, making it more expensive than my round trip flight! Uber does not like you. They don't care about you. Stop f'ng supporting them.
Was not picked up, still charged 1/5
Was not picked up, though I saw the Uber driver going to the destination. I messaged him, but no response. Because it was an Uber pool, and the other patron was also going to the train station, they refused to refund me. Walked 10 blocks in the rain to get there.
USE LYFT 1/5
It's really annoying how EVERY time I use my card to pay for an Uber all my information gets hacked and someone steals all my money. DONT TRUST THIS APP, it's not worth dealing with. Lyft is better.
Switching to lyft for better everything 1/5
Every news article I've read about uber has just disgusted me.
Work culture. Buying data from sketchy sources to track customers if their rivals (search unroll.me selling data). Heard thru a friend they ripped off other companies' driving car components from the manufacturing sources. Tracking users outside using the app. Doing analysis on data to see who had a one night stand. All disgusting.
A company that runs with the moral ethics
That uber does should not be allowed in the App Store. Shame on you Apple. Shame on you Tim Cook.
Save yourself time and energy download Lyft 1/5
Not only do they have internal issues, they have these wonderful price hikes at peak usage. I had a 5 mile drive go from $10 to above $90 which I used Lyft for instead. And they spy on users, that's a major privacy issue.
Love it 5/5
By Ashley McClark
Dangerous Disrespectful Company 1/5
They care only for themselves. Bad for cities and bad for drivers and zero respect for users. Don't fall for the convenience trap.
Use other rideshare apps 1/5
Don't use Uber. The CEO cares more about his personal wealth and popularity at nightclubs then he does about his users or employees.
What more needs to be said? 1/5
Horrible driver screening processes, abusive company culture, data privacy violations, terrible customer support, bad data security. Why bother? Other ride sharing apps won't screw you over like this.
GARBAGE APP 1/5
DO NOT DOWNLOD THIS APP. IT WILL TRACK YIUR EVERY MOVE
24/7 tracking unacceptable 1/5
24/7 trucking of users is unacceptable. That plus it's been caught taking more personal information than allowed by Apple and horrible corporate culture in regards to women. These are only two things that have been caught doing.
Lost my trust forever! 1/5
Over recent discoveries and their behavior they are losing my business for ever and I will not be coming back.
STOP TRACKING YOU TECH SCUM 1/5
Delete, reset your phone and download lyft
Mischarging for pools 1/5
Uber An Ethical Nightmare 1/5
More bad press! DO NOT DOWNLOAD app. Uber has a serious ethics issue...should not be operating as a company...use a traditional taxi! In my view, Apple, Inc. has a social responsibility to protect its Apple Store customers from unethical companies like Uber. Apple, Inc. must instruct current and past Uber users of the best way to cleanly delete this app from their iPhone without Uber being able to track the phone once the app is removed.
Uber is the best app. You can go anywhere with uber. All of the uber drivers are very nice too they will want for you, also they will take you through a drive though!!!
Privacy Privacy Privacy 1/5
By Dead pool !
Under try to track your location when you're not using the app, do not download it.
They hack your phone! 1/5
Just in case you didn't know, uber was able to hack in the iPhone bypass security even after you deleted it ,and god know what they do about all my data. Good luck to me. I just uninstalled this dough.
None one complaining about privacy here has an important enough life to track
Location services used "always" 1/5
Totally unnecessary and very creepy to _always_ track our location. They took away the option to use it while the app is running only.
Turned that off. This pushed me to try Lyft, which is now my first choice. No different from Uber, except they somehow don't need to always track me.
Update: haven't used or opened the app since this update. Just got an email saying that I have it turned off and please turn it on. That is creepy as hell. I trust them 0% to know how to use private data.
Each update get a little worse 1/5
They took away the option to location only when using the app.
They created a fancy and spinning map, but now the location is no longer accurate and many times drives just can't find you.
This app is now heavy and slow.
I would like to have back:
- the ability to enable location only when I'm using the app.
- the simple from - to without any visual effects, just practical like in the beginning
Just deleted this horrible app 1/5
Wish I could give zero stars. I don't like being tracked by an app 24 hours a day, whether or not I'm using the app. Blatant violation of Apple Terms-of-Service, but guess what ... the folks at über don't really care.
Mediocre at best, use lyft.
Fine with software, bad with people 1/5
All the drivers I talk to prefer other services, and many are convinced uber is stiffing them on fares. Given the recent news about the company's culture, that doesn't seem so implausible.
Invasive GPS tracking policy 1/5
It's either all or nothing with Uber. Normal apps offer "track only when using". Uber demands "Always track". I don't want that.
I have been using their friendly competitor, and it's worked like a charm. Thanks for encouraging me to check out other apps!
Privacy and other issues 1/5
This company is fingerprinting your phone, even after you delete the app. This means they watch you without your permission. They were busted by Apple (see NY times article). Between this and being beyond awful as a business, why would you ride with them? Hello Lyft.
Stop tracking me 2/5
Please change your app so that it does not ALWAYS track my location. You don't need to do that. Thanks
The most shady company ever, build. Y the greediest people ever. Does not treat drivers well and takes large portions of their income after tax and tracks down customers even if you delete the app.
Privacy issues 1/5
By Jamie fogel
Lately, it is been revealed that the app tracks you regardless if you're using It or not delete this app as soon as you can
Love fascism and dictatorship? 1/5
Then you will love UBER. It's even in the name.
Flaws ruin Uber, lots of better providers. 1/5
By Lance J.
I used Uber quite a lot over the past several years... but now they've run totally off the rails. Their privacy posture is truly nutsoid, limiting my choices of how they use GPS. Full time GPS drains batteries too. Uber doesn't seem to care.
But I am happy to report one AWESOME thing about Uber's downgrade - Uber convinced me to try Lyft and Fasten. Both are excellent, less expensive alternatives to Uber, and without the personal privacy abuses offered by Uber.
Thanks Uber, for showing me that there are better fish in the sea.
Since the app and service are tightly coupled, my review is for both.
Overall, very good. Generally better than a cab. I have had one problem driver - crazy guy - but likely no less crazy than some cab drivers I have had.
App could be easier to use, but it is quite good.
DONT INSTALL, UBER WILL TRACK YOU 1/5
Boycott this app🙂
A company without ethics 1/5
Read any other review, and you will hear complaints about ethics. APPLE ALMOST REMOVED THIS APP FROM THE APP STORE. They use shady algorithms to avoid government regulators from using the app. Do not use. Use another app, any other app instead.
Location services 1/5
Location services option needs to go back to switch on only when using app. There's no reason to "Always" require sharing my location. Lyft doesn't have this problem. Keep updating to clear the bad reviews out everyone's just going to keep reposting them.
Great app. Getting around Chicago has never been easier
Puras updates pero no veo mejoras?? Solo llenan mi memoria de su app apestosa carera
Doesn't think rules apply 1/5
Uber doesn't think rules apply to them. Their fingerprinting and geo-fencing with the app is the last straw in a long line of poor ethics. It is being deleted.
Uber is very very bad! 1/5
By Dan Gleenuts
I wish I could give uber 1 star. Been overcharged multiple times and every time I have been in a uber they drive very recklessly and I feel like we are going to crash
Love the app, hate the wait time 3/5
Not sure why every time I use Uber my driver is 3 mins away, then 8 mins away, then 5 mins away, all in the matter of a few minutes. Also frustrated with the fact that the GPS isn't accurate a lot of the time. Other than that I love the ease of Uber and the clean cars. Drivers are usually wonderful and friendly minus the few bad eggs. Please fix the app!!!!!
Nope. I want my privacy invaded as minimally as possible. 1/5
The recent events that have occurred, chalked up with what happened in 2015, has made me lose my trust with Uber. The expertise I've had with drivers and the service itself has been absolutely wonderful, but I cannot support this company any longer that invades my privacy to this extent. It's a true shame.
What are these updates about 2/5
Provide some proper descriptions please. Even if you're just improving performance and ridding bugs, at least say something other than the same copy/past message. You may as well not saying anything. Try to be professionals, please.
Awful support and app navigation! 1/5
All I was trying to do was get a hold of a customer service representative via email or via the app and could not find a way to reach out to anyone, just directed to FAQs. This is disgusting that if I have a specific question outside of the predetermined options I can't even reach anyone at a $1 billion+ b2c company.
Tracks your every move 1/5
Uber monitors your location always, not just when in use. They got caught fingerprinting your phone. This is the company that blogged about "hookup" trips and is hostile to employees who report abuses.
Impossible to see surge prices. Note: drivers make significantly less than what you pay. In major metros Uber's cut is 40-50% of the fare.
Disgusting uber 1/5
Uber is not a transportation company or a tech business. It is a full on terrorist network on par with al queada taliban or isis