Really Slick 5/5
Easy to use and very fast. Must use.
By Ferris Butler
Awesome when lazy lol
By Whitel tot
Study room fave 5/5
The best thing to happen to me as a college student. It's so convenient to order your food while doing homework, or just when you're having one of those days where leaving your dorm is not in the cards. The drivers are always the sweetest. It's a great app!
Awesome App 5/5
Great app for the days you don’t want to leave your house.
Not again. 2/5
Delivery driver was very nice, but l waited well over an hour for my food, it wasn’t anything l ordered, and it was completely cold. Probably won’t use again.
Fast but customer service is bad 3/5
Uber eats is the fastest food delivery service, but they're not amazing about responding when they make a mistake. When you get an entire order wrong, most services will give you a credit or something, but uber eats just gives you a refund (as is legally required of them). They also take longer than other services to respond when there's a problem. I only use it when I'm in a rush - if you don't mind waiting an extra 10 min, DoorDash is a safer bet. If you're in SF, sprig is even better, and if you're ordering 45+min in advance, TryCaviar is also very good. Uber eats is only for those "NEED FOOD NOW" moments.
Great and easy to use 5/5
By Mdea dany
Great when you feel lazy and just choose the food, lets uber take care of the rest!
User friendly 4/5
No tech issues so far
Uber eats 5/5
Have been very satisfied with Uber eats. Food quality is great and delivery timely!
UberEats Scammers Leave You HANGRY!!! 1/5
By Micky Hills
UberEats Scammers Leave You HANGRY!!!
Today at around 5:04 PM I ordered $49 worth of food from a local restaurant through UberEats. The ETA was 6:03 PM. At 6:10 PM my husband noticed that they weren't here yet. I checked my order status, and it read "Delivered." I promptly called the restaurant. They said my food was prepared and picked up by the driver. I then contacted UberEats. When they pulled up the order they said the driver was at my location for three minutes but did not call me. The UberEats associate offered me a refund, but what I what I wanted was my food!
The associate connected the call to the driver. (Ned here's where it gets wonky). At first she claimed that the restaurant gave her the wrong order. "Don't you have some app that tells you my address?" I questioned. The driver then claimed her navigation system took her to 46 (I'm at 42) and that a couple came out and accepted the food. The UberEats associate at this time confirms that the address in the system is in fact correct and does not understand why the driver dropped the food off down the street.
So I decided to do a little investigatin' on my own. A little stroll down the block and I was in front of "the other house". Fortunately, the lights were on. After a knock a kind woman answered the door. I asked her if she had ordered anything from UberEats. She told me that she had never used the service. I peered into her house and they were not eating the mouth watering sushi, burgers and crab soup I'd ordered.
I phoned UberEats again to inform them of the debacle. "Mam, we are sorry for the inconvenience. We will issue a refund momentarily. You can submit you order again."
UberEats, what you don't seem to understand is that I don't want a refund. I WANT MY FOOD. At this point I've waited 1.5 hours for my absentee dinner. If I put in another order, it will have been a total of 2.5 hours of waiting. Also, giving my money back doesn't solve the problem of your scammer.
UberEats, you have created a food delivery app fail. My husband came up with a simple authentication system in 30 seconds to resolve thefts like this. Somewhere out there, UberEats driver, "Peggy" is munching on my rainbow rolls :(
Finally where we live! 5/5
By Goop troop
We haven’t had Uber eats and only recently tried it. It’s fast and easy!
Love this App 5/5
It’s very convenient for first responders.
They are always quick and my food is usually warm or hot depending on how far I order from.
By Miguel Pate
At first, it will seem so convenient to have them pick up food from your favorite place, that is, UNTIL
1. They pick up your food and drive around with it for a half hour while it gets cold only to tell you to take a picture of it and send it to Uber if you don't like the quality (as if you can take a pic of the temperature of your food);
2. They bring you someone else's food and make you pay for the mistake.
3. They bring your food to your door and actually leave it there.
4. They decide that discounting your food 10-20% is enough of an adjustment when you've been delivered the wrong food.
Stay away from it. You've been warned.
Extremely rude customer service 1/5
Will use every other food delivery app but UberEATS. Could not have had a worse experience with rude and unprofessional customer support.
App disabled for no reason 1/5
I downloaded this app to order food and it immediately disabled, I looked up why Uber would disable my app yet none of the reasons apply... save yourself time and aggravation and just go get your food yourself or actually speak to a restaurant that does take out.
My girlfriend put me on. 5/5
Big up to my my girlfriend for putting me onto the UberEATS. Woot woot.
So bomb, service is great, food is excellent
I click on things and food appears. 5/5
By Zut Alors
It’s even the right food.
Very happy with the app!!! 5/5
Best food delivery service out there, easy to use and pretty affordable!
Love this app!!! Super easy and works well! Keeps you informed the whole time an drivers have been awesome!!!
Not in my area 1/5
Uber eats is a scam. It’s only in a few select cities. If you live in the suburbs of Boston, you are wasting storage on your phone. Don’t download!!!!
Amazing Options 5/5
By Suzanne Delawar
It feels like every restaurant is on Uber eats which is great! It’s easy to search or get ideas for what’s around. And best part is it updates you on the status of your food AND before you order, tells you how long it will take!
UnerEats is garbage 1/5
By Karl 420
Keep getting error messages while trying to pay for my food. Grubhub has never given me trouble. Wasted 45 min trying to get this app to work don’t waste your time
Love it! 5/5
App is good...not enough options and prices are a little high for what you get.
5 star 5/5
I️ totally enjoy utilizing the app. It’s easy to use and customer service is a great help when orders go wrong.
By Nola Cali girl
Very convenient for college students with out transportation
It's lit 5/5
Uber eats has been the plug when you're sick tired or just lazy they bring your fav food right to you.
Easy as pie! 5/5
By Ronin's Mom
I love this app! It’s easier than any other delivery!
Take your money 3/5
By poir customer service
Ordered from Osaki sushi.. when I hit cancel, within 30 seconds, they told me my cancellation was invalid because they already prepared my meal. I called the restaurant and they lied to me, called Uber and they lied to me. Great for food.. but sucky customer service from their restaurants
App is Awesome 5/5
Just need more restaurants added
Uber eats 5/5
By Know ng
You guys have exceptional customer service and are really great
Need more restaurants! 3/5
Not enough selection of restaurants, but overall, pretty awesome!
Great new way for takeout 5/5
I love it cool that you can see the progress of your order wish they had more options around me
Uber driver told me my delivery was a waste of his time 1/5
So, it's Sunday.. I'm lazy and I order food from a place a mile away. I tip good, if the driver is nice. Any way... the driver pulled up in a busted Plymouth van and told me I wasted his time, since it was "2 blocks away". It's not 2 blocks away, but whatever. It actually shouldn't matter. Also, he almost refused to drive up to my place. He inched passed my neighbors and I had to keep flagging him over. I eventually walked up to his vehicle. I know this is petty but cmon...they created this service, you have a choice to drive for them. Also, his vehicle was disgusting.
I am deleting my uber eats and uber app. I've never had a good experience with them, this one was enough to give me that push to enlist my personal boycott. You'll probably write a corporate, professional, pc response to this. Or you may not respond at all. I personal dgaf, bc in the end, it does nothing. You'll still continue to get business but if you don't fix the flaws, you'll become extinct. Good day.
By Amity Fan
More variety 4/5
Need more variety of places to order from in my area that are affordable. Like burger joints that aren’t fast food but are affordable. The couple there are the price ranges from 15.00 on up.
Uber eats 5/5
I love ordering from this app.. So far it has been nice and very easy to use
Love it 5/5
Love this app!! Wish they had more restaurants participating!!
Love it 5/5
Love it!!! 5/5
Awesome app! Made life so much nicer.
So easy to use 5/5
So very Easy to use and with PayPal so simplistic
Live to know I can order and have my food delivered. A great service!
Suggestions of cuisine based on past orders would be nice to add
Love this app 5/5
I can count on it every time
Thank god for this app !! 5/5
Love this app ! Get to order from my favorite restaurants with one press of a finger. Def addicted to Uber eats 😍
Great convenience! 4/5
By Mona Lisa2
Only some dishes not available here, still love it. Thanks!